10Native

BACKGROUND

Please describe your company and position.

I am the Growth Manager of https://bg.linkedin.com/in/stoyanovski

Describe what your company does in a single sentence.

E-commerce solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10Native to accomplish?

• We hired 10Native for a web development project for Merkle, a company in the IT services industry. We needed a solution that could streamline our existing processes, elevate our website's functionality, and improve user engagement for our client base. The goal was to create an intuitive, high-performance web presence that reflected our dedication to innovation in the IT industry while addressing specific challenges we were facing with our outdated website and lack of responsive features.

SOLUTION

How did you find 10Native?

Referral

Why did you select 10Native over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from 10Native were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was quite comprehensive. 10Native started with a full audit of our website, pinpointing areas that were underperforming and outdated. They collaborated closely with us to understand the core business needs and customer expectations. From there, they provided a clear roadmap for redesigning the site with modern technologies. The primary deliverables included a completely overhauled website, a content management system (CMS) that allowed us to make easy updates, mobile responsiveness, improved load times, and enhanced security features. They also integrated a few custom solutions, such as a customer portal for better engagement with clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website transformed the user experience. We saw noticeable improvements in user retention, with customers spending more time on our site and engaging with content in new ways. One key outcome was a streamlined customer journey that enabled potential clients to find the right solutions more efficiently. The performance improvements were also immediately noticeable. Our site became faster and more responsive, which had a positive effect on both traffic and conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 They kept everything organized and made sure milestones were met on schedule. The team was always quick to respond to our needs, whether it was clarifying a feature request or adjusting to last-minute changes. They managed communication effectively, providing us with regular updates and involving us in every step of the process to ensure we were on the same page.

What was your primary form of communication with 10Native?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about 10Native was their ability to blend technical expertise with a clear focus on user experience. They didn’t just build a website; they created an engaging platform that truly aligned with our vision and goals. We greatly appreciated their problem-solving approach and willingness to investigate the details.

Are there any areas for improvement or something 10Native could have done differently?

Nothing that i can remember of

BACKGROUND

Please describe your company and position.

I am the COO of CybrIQ Solutions

Describe what your company does in a single sentence.

CynomIQ is the first solution that combines technology and services to help you master continuous cybersecurity posture management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 10Native to accomplish?

• When CybrIQ Solutions sought to enhance its digital presence and upgrade its website, we realized we needed a partner that not only understood the technical aspects of web development but also had a deep understanding of our industry—information technology and enterprise-level connectivity solutions. Our objective was to design a website that could communicate the complex, innovative nature of our services and products, all while maintaining a seamless and user-friendly experience for our clients.

SOLUTION

How did you find 10Native?

Referral

Why did you select 10Native over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from 10Native were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We turned to 10Native to help bring our vision to life. From the very start, they took the time to understand the unique needs of our business and the industry we operate in. Their team delivered an integrated web development solution that included website design, development, and ongoing support. Their approach included crafting a customized user experience, optimizing the site’s mobile responsiveness, and incorporating advanced features to showcase our technical solutions.

Key deliverables included:

A sleek, intuitive website design tailored to both desktop and mobile devices.
Seamless integration with existing backend systems to pull real-time data about our products and solutions.
Advanced product detail pages that provided in-depth information on each of our solutions.
Custom-built features that allowed our clients to easily access resources and case studies.
A simple, yet powerful, content management system that allows us to update the site with new products, case studies, and insights at any time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the moment the new website went live, we noticed a tangible improvement in the way clients interacted with our online presence. We received more inquiries, especially from large enterprise clients seeking high-tech solutions for mission-critical operations. Our website was able to convey our expertise in a way that made us stand out from the competition. The user engagement metrics saw a noticeable increase, as clients found it easier to navigate, access key information, and engage with our brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to timelines and kept us informed throughout the entire process. Their team maintained a high level of responsiveness, answering questions quickly and providing us with solutions in real-time. Whenever we encountered roadblocks or needed adjustments to the site’s design, their team was agile and quick to pivot, ensuring our needs were met efficiently. Their ability to remain flexible while meeting deadlines truly stood out.

What was your primary form of communication with 10Native?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just approach this as another web development project; they took the time to learn about the specifics of our business, our technology, and the complex needs of our clients. This allowed them to create a website that wasn’t just visually appealing, but also aligned perfectly with our brand and the needs of our customers.

Are there any areas for improvement or something 10Native could have done differently?

 Their team was truly instrumental in bringing our online presence to the next level.