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Top Inbound Call Center Services in Nigeria

Ratings Updated: April 6, 2026
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3 Leaders 11 Contenders

14 Companies

Country: Nigeria

List of the Top Nigeria Inbound Call Centers Services

  • Hugo Inc. Logotype

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lagos, Nigeria

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
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  • DelonApps Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Services provided

    20% Call Center Services
    15% Corporate Training & Coaching
    15% Recruiting +8 services
    15% Staffing
    10% Customer Service Outsourcing
    5% Custom Software Development
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Mobile App Development
    3% HR Outsourcing
    2% Sales Outsourcing

    DelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.

    See all 3 projects

    Reviews mention Timely

    Overall sentiment regarding DelonApps' timeliness is highly positive. Clients emphasized their ability to deliver projects on schedule, with one stating, "The project delivery was seamless on budget, to specifications and on schedule." Another review noted that DelonApps consistently exceeded expectations with a "very quick turnaround time" and proactive management, ensuring that all deliverables were met promptly. The commitment to timely execution was a significant factor in client satisfaction.
    • Process Automation & Optimization for Engineering Company
      5.0 Jun 4, 2024

      The project delivery was seamless on budget, to specifications and on schedule.

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    • BPO & Call Center Services for Managed IT Services Provider
      5.0 Jun 3, 2024

      Delon LLC delivered beyond our expectation all the time. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they quickly handled the issue.

      Read Full Review
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    Industry Experience

    DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.

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    Select Industry to see insights

    Engineering Information technology Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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    View projects from:

    United States (2) Nigeria (1)
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  • Hi-Deas Expedient Solutions Limited Logotype

    4.5 1 review
    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Hi-Deas Expedient Solutions Limited is a call center service provider renowned for its efficient and responsive customer support. Their services have been positively received, with clients appreciating their prompt communication and detailed data provision. Approximately 100% of reviewers highlight their exceptional customer service and data insights, making them a valuable partner for businesses seeking reliable customer interaction solutions.

    See all 1 projects

    Industry Experience

    Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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  • Outcess Solutions Logotype

    4.0 1 review
    $1,000+
    $25 - $49 / hr
    250 - 999
    Lagos, Nigeria

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Cloud Consulting & SI +2 services
    20% Customer Service Outsourcing
    20% IT Managed Services

    Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.

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  • Intercom Nigeria Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria

    Services provided

    40% Call Center Services
    20% Unified Communications Consulting & SI
    10% CRM Consulting and SI +3 services
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Sales Outsourcing

    Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.

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  • CallTel Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Lekki, Nigeria

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Techmarket Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    15% CRM Consulting and SI
    15% Cybersecurity
    15% IT Managed Services +8 services
    10% Call Center Services
    10% Generative AI
    10% Unified Communications Consulting & SI
    5% AI Agents
    5% API Development
    5% Application Management & Support
    5% Custom Software Development
    5% Customer Service Outsourcing

    Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.

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  • Intelics Solutions Nigeria Limited Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Ikeja, Nigeria

    Services provided

    20% Document Digitization & Management
    15% Call Center Services
    10% IT Staff Augmentation +12 services
    10% Other IT Consulting and SI
    10% Warehousing & Distribution
    5% Cloud Consulting & SI
    5% Customer Service Outsourcing
    5% Cybersecurity
    5% HR Consulting
    5% IT Managed Services
    5% Other Application Development
    2% Custom Software Development
    1% Business Consulting
    1% IT Strategy Consulting
    1% Unified Communications Consulting & SI

    Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.

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  • Asksus-ng Business Support Services Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    20% Back Office Outsourcing
    20% Business Consulting
    10% Call Center Services +5 services
    10% Customer Service Outsourcing
    10% Financial Consulting
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.

    Read more
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  • Excellium Business Limited Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    25% ERP Consulting and SI
    15% Call Center Services
    10% CRM Consulting and SI +7 services
    10% E-Commerce Development
    10% Employer of Record (EOR) Services
    10% Enterprise App Modernization
    5% IT Strategy Consulting
    5% IoT Development
    5% Low/No Code Development
    5% PEO/Employee Leasing

    Excellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.

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  • Global Manpower Nigeria Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lagos, Nigeria

    Services provided

    40% Staffing
    30% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)

    Global Manpower Nigeria is a midsize Lagos, Nigeria-based Staffing company. Their services include Staffing and Call Center Services.

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  • camillo.outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lagos, Nigeria

    Services provided

    35% Call Center Services
    35% HR Outsourcing
    30% Sales Outsourcing

    Headquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.

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  • BQuins Solution Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Lagos, Nigeria

    Services provided

    15% Back Office Outsourcing
    15% Call Center Services
    15% Pay Per Click +4 services
    15% Recruiting
    15% Search Engine Optimization
    15% Social Media Marketing
    10% Sales Outsourcing

    BQuins Solution Limited is a social media marketing agency founded in 2017. The team offers Social Media Marketing and Search Engine Optimization and is in Lagos, Nigeria.

    Read more
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  • Top-worth Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Abuja, Nigeria

    Services provided

    20% Business Consulting
    20% Call Center Services
    20% Market Research +3 services
    15% HR Outsourcing
    15% Recruiting
    10% Corporate Training & Coaching

    Market Research company Top-worth Consulting was launched in 2011. The team focuses on Market Research and Business Consulting.

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1 DelonApps
2 Hi-Deas Expedient Solutions Limited
3 Outcess Solutions

List of the Top 3 Nigeria Inbound Call Centers Services

  1. DelonApps Logotype

    DelonApps

    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Ability to deliver

    26.1/40.0
    16.4/20 Reviews
    4.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    80% Inbound Voice Services
    20% Other
    View Profile Visit Website
  2. Hi-Deas Expedient Solutions Limited Logotype

    Hi-Deas Expedient Solutions Limited

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    1.3/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    200% Inbound Voice Services
    View Profile Visit Website
  3. Outcess Solutions Logotype

    Outcess Solutions

    $1,000+
    $25 - $49 / hr
    250 - 999
    Lagos, Nigeria

    Ability to deliver

    12.1/40.0
    0/20 Reviews
    6.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    100% Inbound Voice Services
    View Profile Visit Website
  4. Intercom Nigeria Logotype

    Intercom Nigeria

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    140% Inbound Voice Services
    View Profile Visit Website
  5. CallTel Logotype

    CallTel

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Lekki, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    260% Inbound Voice Services
    View Profile Visit Website
  6. Techmarket Logotype

    Techmarket

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    8/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% Inbound Voice Services
    60% Other
    View Profile Visit Website
  7. Intelics Solutions Nigeria Limited Logotype

    Intelics Solutions Nigeria Limited

    $10,000+
    Undisclosed
    50 - 249
    Ikeja, Nigeria

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    55% Inbound Voice Services
    45% Other
    View Profile Visit Website
  8. Asksus-ng Business Support Services Logotype

    Asksus-ng Business Support Services

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  9. Excellium Business Limited Logotype

    Excellium Business Limited

    $5,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  10. Global Manpower Nigeria Logotype

    Global Manpower Nigeria

    Undisclosed
    Undisclosed
    50 - 249
    Lagos, Nigeria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  11. camillo.outsourcing Logotype

    camillo.outsourcing

    Undisclosed
    Undisclosed
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    105% Inbound Voice Services
    View Profile Visit Website
  12. BQuins Solution Limited Logotype

    BQuins Solution Limited

    Undisclosed
    Undisclosed
    250 - 999
    Lagos, Nigeria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  13. Top-worth Consulting Logotype

    Top-worth Consulting

    Undisclosed
    Undisclosed
    2 - 9
    Abuja, Nigeria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  14. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lagos, Nigeria

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    110% Inbound Voice Services
    View Profile Visit Website

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