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Top eCommerce Consultants in Malaysia

Ratings Updated: April 2, 2026
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0 Leaders 4 Contenders

4 Companies

Country: Malaysia
Business Consulting Focus: eCommerce Consulting

List of the Top Malaysia eCommerce Consulting Firms

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Services provided

    10% Business Consulting
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    15% eCommerce Consulting
    29% Strategy Development Consulting
    28% Change Management Consulting +1
    28% Operational Change Consulting

    TDCX is a corporate consultation firm specializing in business solutions and B2B consulting, particularly for e-commerce support. Their reviews are overwhelmingly positive, with noted improvements in customer satisfaction by 8% year-over-year. Clients highlight TDCX's professionalism, adaptability, and proactive support. They consistently deliver exceptional customer experiences, aligning with clients' values and contributing to business success.

    See all 12 projects
    1 of 1 Business Consulting reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Business Consulting PROJECT HIGHLIGHT

    Customer Service for Tech Company

    4.0 — TDCX offered a diverse range of customer service solutions for a tech company in the Asia-Pacific region.  Read more
    Read 1 Review

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Kuala Lumpur, Malaysia

    Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur
    Kuala Lumpur, Malaysia 50470

    501 - 750

    0327318888

    See All Locations (17)
    View Profile Visit Website
  • TECHNO MECH (M) SDN. BHD. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Puchong, Malaysia

    Services provided

    50% Business Consulting
    25% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    40% eCommerce Consulting
    20% Business Process Management Consulting
    20% Management Consulting +1
    20% Strategy Development Consulting

    Launched in 2012, TECHNO MECH (M) SDN. BHD. Is a midsize Puchong, Malaysia-based Business Consulting company. Their team offers Business Consulting and Call Center Services.

    Read more
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  • Flow Analytics Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Kuala Lumpur, Malaysia

    Services provided

    10% Business Consulting
    30% BI & Big Data Consulting & SI
    30% IT Managed Services +3
    10% Cloud Consulting & SI
    10% Digital Strategy
    10% Other IT Consulting and SI

    Focus Areas

    39% eCommerce Consulting
    39% Strategy Development Consulting
    11% Change Management Consulting +1
    11% Operational Change Consulting

    Flow Analytics, a business intelligence company, provides BI & big data consulting & SI and IT managed services. The company is headquartered in Kuala Lumpur, Malaysia.

    Read more
    View Profile

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  • Hazli Johar & Co. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Kuala Lumpur, Malaysia

    Services provided

    20% Business Consulting
    20% Accounting
    20% Cloud Consulting & SI +2
    20% Financial Consulting
    20% Funding & Investment

    Focus Areas

    10% eCommerce Consulting
    20% Due Diligence Consulting
    15% Management Consulting +5
    15% Operational Change Consulting
    15% Strategy Development Consulting
    10% Business Intelligence Consulting
    10% Sourcing and Procurement Consulting
    5% Marketing Operations Consulting

    Hazli Johar & Co. Is a cloud consulting & SI company. The team is in Kuala Lumpur, Malaysia and London, England, and their services include cloud consulting & SI and Business Consulting.

    Read more
    View Profile

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List of the Top Malaysia eCommerce Consulting Firms

  1. TECHNO MECH (M) SDN. BHD. Logotype

    TECHNO MECH (M) SDN. BHD.

    Undisclosed
    Undisclosed
    50 - 249
    Puchong, Malaysia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Business Consulting
    40% eCommerce Consulting
    50% Other
    View Profile Visit Website
  2. Flow Analytics Logotype

    Flow Analytics

    $1,000+
    $50 - $99 / hr
    2 - 9
    Kuala Lumpur, Malaysia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Business Consulting
    39% eCommerce Consulting
    90% Other
    View Profile Visit Website
  3. Hazli Johar & Co. Logotype

    Hazli Johar & Co.

    $1,000+
    $50 - $99 / hr
    2 - 9
    Kuala Lumpur, Malaysia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Business Consulting
    10% eCommerce Consulting
    80% Other
    View Profile Visit Website
  4. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Kuala Lumpur, Malaysia

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Business Consulting
    15% eCommerce Consulting
    90% Other
    View Profile Visit Website

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