# Zitec Zitec Reviews (34), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined Zitec's Network [Visit Website](https://zitec.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/zitec) **Impactful Digital Transformation** Founded in 2003, Zitec is the trusted catalyst for bold organizations that want to achieve sustainable and significant results powered by technology. Zitec works alongside companies and public institutions across the full digital transformation journey, from consulting and digital strategy to design, software development, cloud, security and continuous optimization, helping them build, scale and operate critical digital solutions with measurable business impact. With 500+ specialists, 1,100+ projects delivered and solutions used by more than 20 million people, Zitec delivers financial platforms that process over 40 million transactions annually, logistics ecosystems supporting more than 135 million deliveries per year, healthcare solutions used by over 1 million patients and public platforms deployed at national scale. Zitec is a Google Premier Partner and Microsoft Premier Partner, with more than 10 years of technology partnerships and 150+ projects delivered alongside the two global technology leaders. The company is also B Corp certified, joining a global community of 10,000+ companies that meet the highest standards of social and environmental performance, transparency, accountability, and business impact. Zitec partners with local and international leading organizations such as SAMEDAY, Nexent Bank, Regina Maria, Leroy Merlin, Romania’s Ministry of Environment and Ministry of Finance, and many more. Learn more at www.zitec.com. ## Company Information - Number of employees: 250 - 999 - 3 Locations: - București, Romania (Headquarters) - Brașov, Romania - London, England - Founded in 2003 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% Custom Software Development - 20% Cloud Consulting & SI - 10% AI Development - 10% DevOps Managed Services - 10% Digital Strategy - 10% IT Strategy Consulting ### Focus Areas - AWS Consulting Services: - 80% AWS Development - 20% AWS Migrations - Cloud Computing Focus: - 60% Azure Cloud Consulting & Implementation - 30% Google Cloud - 10% AWS Cloud Consulting & Implementation - Application Platforms: - 60% Azure Platform - 30% Google app engine - 10% Amazon Application Development Framework - Azure Consulting Services: - 50% Azure Development - 15% Azure Management & Governance - 15% Azure Migrations - 10% Azure Security - 5% Azure Analytics - 5% Azure DevOps - Programming & Scripting: - 50% PHP - 20% ASP.NET - 15% JavaScript - 15% SQL - Frameworks and CMS: - 50% Symfony - 20% .NET - 10% NodeJS - 10% React - 5% Laravel - 5% React Native ### Industries - 20% Financial services - 20% Government - 5% Medical - 25% Retail - 20% Supply Chain, Logistics, and Transport - 10% eCommerce ### Clients - 25% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 25% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Zitec offers competitive pricing and good value, with project costs and team sizes varying across engagements. Clients praise their cost optimization and efficient project management, often highlighting significant operational savings, such as reducing infrastructure costs by up to 90%. **Most Common Project Size**: $10,000 to $49,000 based on 24 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $10,000 to $49,000 based on 12 reviews - Web Development: $10,000 to $49,000 based on 4 reviews - Cloud Consulting & SI: Less than $10,000 based on 4 reviews - Mobile App Development: $10,000 to $49,000 based on 4 reviews - UX/UI Design: $200,000 to $999,999 based on 3 reviews - API Development: $200,000 to $999,999 based on 2 reviews - IT Managed Services: $50,000 to $199,999 based on 2 reviews - Cybersecurity: $50,000 to $199,999 based on 2 reviews - Web Design: $10,000 to $49,000 based on 2 reviews - Application Testing: $200,000 to $999,999 based on 1 review - BI & Big Data Consulting & SI: Confidential based on 1 review - Search Engine Optimization: $10,000 to $49,000 based on 1 review - Other Design: $200,000 to $999,999 based on 1 review - IT Strategy Consulting: $50,000 to $199,999 based on 1 review - Branding: $10,000 to $49,000 based on 1 review - Enterprise App Modernization: Confidential based on 1 review - Other Digital Marketing: $200,000 to $999,999 based on 1 review - Conversion Optimization: Confidential based on 1 review - CRM Consulting and SI: Confidential based on 1 review - Application Management & Support: Confidential based on 1 review - Digital Asset Management: Confidential based on 1 review - Digital Strategy: Confidential based on 1 review - E-Commerce Development: Confidential based on 1 review - Other Application Development: Confidential based on 1 review - Sports Marketing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Zitec Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Communicative (11 mentions) - Timely (9 mentions) - Great project management (5 mentions) - Great team (4 mentions) - High-quality work (4 mentions) - Accessible (3 mentions) - Collaborative (3 mentions) - Flexible (3 mentions) - Honest (3 mentions) - Passionate about their work (3 mentions) - Proactive (3 mentions) - Transparent (3 mentions) - Unique expertise (3 mentions) - Creative (2 mentions) - Efficient (2 mentions) - Hard working (2 mentions) - Innovative (2 mentions) - Professional (2 mentions) - Puts the customer first (2 mentions) - Results-oriented (2 mentions) ### Review Highlights **Cultural Fit and Company Values** Clients often choose Zitec for their alignment in culture and values. The company is noted for fostering a positive work environment and maintaining strong relationships with clients, contributing to successful long-term partnerships. **Comprehensive Service Offerings** Zitec provides a wide range of services including software development, digital marketing, cloud solutions, and UX/UI design. Clients appreciate their ability to deliver integrated solutions that address various business needs. **Strong Project Management and Communication** The company demonstrates effective project management skills, delivering projects on time and maintaining transparent communication. Clients value their proactive approach, regular updates, and the ability to adapt to changes, ensuring a smooth collaboration process. **Effective Use of Agile Methodologies** Zitec frequently employs agile methodologies such as Scrum and Kanban, which clients find effective for managing projects. These approaches help in maintaining timelines and ensuring quality deliverables. **Technological Expertise and Innovation** Zitec is consistently praised for their deep technical expertise and innovative solutions across various projects, including cloud modernization, middleware development, and blockchain identity platforms. Clients appreciate their ability to understand complex business needs and deliver scalable, flexible solutions. **Impressive Client Results and Outcomes** Zitec has achieved significant results such as reducing operational costs, increasing user engagement, and boosting sales. Their work has led to improved system performance, scalability, and customer satisfaction, demonstrating their impact on client success. **Areas for Improvement: Early Requirement Discussions** Some clients suggest that Zitec could improve by initiating more detailed discussions early in the project to better understand specific requirements and align expectations, minimizing potential misunderstandings. **Proactive and Responsive Approach** Clients highlight Zitec's proactive approach in addressing challenges and their responsiveness to client needs. This includes offering creative solutions and being available for support and consultation throughout projects. **Flexibility and Adaptability** The company is noted for its flexibility and adaptability in project management, allowing them to adjust to client demands and changing project scopes effectively. This adaptability is a key factor in their successful project delivery. **Minor Communication Issues Initially** While generally praised for their communication, some clients noted minor initial communication issues, which were resolved over time to ensure a smooth workflow and effective collaboration. ### Zitec Reviews #### Web & App Dev for Software Consultancy Firm (Featured Review) **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2021 - Ongoing **Project Summary**: A software consultancy firm engaged with Zitec (Formerly Equilobe Software) to supplement their web and app development efforts. They utilize JavaScript to build web apps that run optimally on desktop and mobile platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, RX.DU LLC Company - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Sep 26, 2022 **Feedback Summary**: The team continues to help the client's customer achieve their goals by delivering fully-functional website solutions. They strictly adhere to deadlines, and internal stakeholders are particularly impressed with the quality of their work, responsiveness, and approach to communication. ""They’re contributing to our projects at an extremely high level."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of the RX.DU LLC, a software consulting company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Equilobe Software?We needed someone to help us build different projects for our clients. **SOLUTION** What was the scope of their involvement?Equilobe Software is our primary web and app development partner, helping us build different projects for our clients. The team mainly utilizes JavaScript technologies to build web apps that run well on desktop and mobile.What is the team composition?We mainly work with two senior developers.How did you come to work with Equilobe Software?We came across Equilobe Software through word of mouth.How much have you invested with them?We’ve invested about $91,000.What is the status of this engagement?Our ongoing partnership started in December 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The team does a fantastic job of accomplishing their goals and delivering great results for the clients.How did Equilobe Software perform from a project management standpoint?They perform well from a project management perspective because they consistently meet their deadlines and respond to all our feedback despite the timezone differences.We typically use Slack and Google Meet to communicate.What did you find most impressive about them?We’re impressed with the quality of their work and their approach to communication. It took very little time for them to understand our needs, so now they’re contributing to our projects at an extremely high level.Are there any areas they could improve?I wish they could have more developers on board.Do you have any advice for potential customers?I’d advise you to trust their expertise. --- #### Cloud Modernization for Financial Services Company **The Project** - Services: Cloud Consulting & SI, Enterprise App Modernization - Project size: Confidential - Project length: Jan. - Dec. 2024 **Project Summary**: Zitec provided cloud modernization services for a financial services company's end client. The team migrated three legacy core banking applications to a containerized Microsoft Azure Kubernetes infrastructure. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Financial Services Company - Industry: Financial services - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Dec 19, 2024 **Feedback Summary**: Zitec's solution showcased the potential to reduce product deployment time by up to 50% and operational costs by up to 90%. The team delivered on time and communicated primarily through virtual meetings, emails, and messaging apps. Their technological expertise impressed the client. ""Their level of technological expertise was impressive."" **BACKGROUND** Please describe your company and position.I am the Managing Director of a financial services company Describe what your company does in a single sentence.Financial Services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?Operational efficiencyInfrastructure as codeCost optimizationTime to marketReduction of human error via automation **SOLUTION** How did you find Zitec?ReferralWhy did you select Zitec over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Zitec were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.This project had the purpose to prove that, through cloud modernization, the Bank’s Technology Center could reduce operational costs by up to 90%, releasing resources for innovation and future growth opportunities. By containerizing the applications and their dependencies for maximum portability and consistency, Zitec demonstrated that our client could achieve seamless, scalable deployments, setting the stage for the Bank’s future-proof digital transformation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We were allocating 95% of our total annual budget solely to maintaining infrastructure, with very little left to the development of new products. This high infrastructure cost limited our ability to innovate. The goal became to reduce these operational costs by up to 90%, freeing up more budget for innovative projects.The solution showcased how containerization could accelerate app deployment, enabling consistent releases, reducing operational overhead, and automating resource management, ultimately enhancing scalability and security. It also demonstrated the potential to reduce product deployments time by up to 50% and lower operational costs by as much as 90%.Describe their project management. Did they deliver items on time? How did they respond to your needs?Zitec successfully migrated, in time, three legacy core banking applications to a containerized Kubernetes Azure Cloud infrastructure: the core banking system, the mobile app and the e-banking app.What was your primary form of communication with Zitec?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their level of technological expertise was impressive. Real-life usage and applicability, combined with great alignment with business outcomes.Are there any areas for improvement or something Zitec could have done differently?Considering that every customer, even in the same industry is different, an earlier discussion about infrastructure and security footprint would make sense to set up. --- #### UX/UI Design for Payment Operator **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: May 2019 - Ongoing **Project Summary**: Zitec provides UX/UI design services for a payment operator. The team has redesigned the UIs of the client's mobile app, payment terminals, and internal tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Project & Product Management, PayPoint Services SRL - Industry: Financial services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Nov 12, 2024 **Feedback Summary**: Thanks to Zitec's efforts, the client has seen increased user satisfaction and service usage. The team delivers on time and within budget and showcases solid project management skills. Their proactiveness and transparent communication have impressed the client, resulting in a positive engagement. ""We are very happy with our collaboration with Zitec and are always impressed by their proactive approach."" **BACKGROUND** Please describe your company and position.I am the Head of Project and Product Management of PayPoint Services SRLDescribe what your company does in a single sentence.PayPoint Romania is the main in-store payment operator for a wide range of services, delivering technology and innovative solutions in over 25.000 branded locations across Romania. From ePOS to card payments, parcels to AVMs, we provide everything a convenience store might need in order to drive more footfall and increase client loyalty, get valuable business insights and grow profitability. PayPoint is now the first choice for millions of consumers, whether we talk about cash payments in retail stores for most utility and service providers in Romania, card payments via POS or payments on digital platforms. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?Change is constant in the payments and delivery ecosystems, and we have always embraced a customer-first approach. We are committed to understanding the needs of our customers and ensure that our products and services are aligned with creating positive and impactful outcomes. In this respect, Zitec has become a reliable long-term partner that we entrusted with the design of our user interfaces. We worked with them for the redesign of our payments mobile app, 24Pay, the user interfaces of our consumer payment terminals, as well as on various internal projects that enabled us to optimize efficiency. Through our user-centric approach and Zitec’s specialized UI-UX team, we managed to create simple and efficient user experiences for our customers. **SOLUTION** How did you find Zitec?ReferralWhy did you select Zitec over others?Close to my geographic locationPricing fit our budgetGreat culture fitHow many teammates from Zitec were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The users of our payment terminals needed a platform that was very easy to understand and navigate. Our main focus was to be able to provide the best customer experience possible. We employed Zitec specifically for their UI and UX design experience, as well as for their teams who are easy to work with and employ efficient processes in their activity. During our collaboration, we redesigned together with them various user interfaces, for mobile apps and payment terminals. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The main measure for us is the satisfaction of our users and the frequency with which they use our tools and services. Both these measures have improved in time.An important measure of the success while working together with Zitec was their ability to deliver on-time and on-target.   Describe their project management. Did they deliver items on time? How did they respond to your needs?Zitec team has a great approach when it comes to project management and risk mitigation, with well-defined procedures and tools to ensure projects are delivered on time and within budget. In addition to their technical expertise and strong UI/UX capabilities, their communication and management processes were exactly what we needed for our collaborative projects.What was your primary form of communication with Zitec?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We are very happy with our collaboration with Zitec and are always impressed by their proactive approach, their transparent communication and their growth mindset. Are there any areas for improvement or something Zitec could have done differently?Nothing. --- #### Custom Software Development for Fintech Solutions Agency **The Project** - Services: Cloud Consulting & SI, Custom Software Development, Digital Strategy - Project size: Confidential - Project length: Jan. - July 2024 **Project Summary**: Zitec was hired by a fintech solutions agency to develop a middleware system. The team built a robust microservices ecosystem to integrate the client's core banking system with external apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, HeyBlu - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 18, 2024 **Feedback Summary**: Zitec delivered a fully functional middleware system that significantly improved the client's system performance, scalability, flexibility, operational efficiency, and uptime. The team adhered to the project timeline, provided regular updates, and was highly responsive to the client's needs. ""They consistently brought creative solutions and demonstrated a unique ability to understand our business needs."" **BACKGROUND** Please describe your company and position.I am the CTO of HeyBluDescribe what your company does in a single sentence.An emerging fintech aspiring to become a benchmark for the entire Romanian financial market. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?Enhance our tech stack.Innovate an implement a new core system. **SOLUTION** How did you find Zitec?ReferralWhy did you select Zitec over others?High ratingsGreat culture fitReferred to meCompany values alignedHow many teammates from Zitec were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The developed Middleware is a robust microservices ecosystem designed with a standalone identity, serving as the critical integration layer between the Core Banking System and external applications, merchants, and Payment Service Providers (PSPs). Its architecture ensures both scalability and flexibility, allowing seamless onboarding of a diverse range of merchants and the rapid integration of new products into the system. By acting as a bridge between these systems, the Middleware enables efficient communication, enhanced transaction processing, and the adaptability to support future growth and evolving business needs. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project delivered several measurable outcomes that demonstrate clear progress and success:Enhanced System Performance: A significant improvement in processing speed and system efficiency, reducing transaction times by 30%.Increased Scalability: The ability to onboard new merchants and integrate additional products was streamlined, allowing for growth in merchant partnerships.Improved Flexibility: The middleware's modular architecture enabled faster integration of new services, decreasing the time-to-market for product launches.Operational Efficiency: Automation of previously manual tasks resulted in reduction in operational overhead and fewer errors.Uptime and Stability: The implementation of the new system improved overall system uptime, achieving a reliability score of 99.99% and reducing downtime incidents.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was highly efficient and well-structured. They adhered to agreed timelines, delivering key milestones on schedule. Regular updates and progress reports were provided, ensuring transparency throughout the project. In terms of responsiveness, they were highly proactive in addressing our needs and adapting to changes in project scope. When challenges appeared, they quickly proposed solutions, demonstrating flexibility and a strong commitment to meeting our objectives. Overall, their communication and ability to deliver on time were exceptional.What was your primary form of communication with Zitec?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most about Zitec was their deep technical expertise combined with a genuine commitment to innovation. They consistently brought creative solutions and demonstrated a unique ability to understand our business needs. Their proactive approach to problem-solving, coupled with a focus on delivering scalable and flexible solutions, set them apart from other companies. Additionally, their strong communication and collaborative work ethic made them a trusted partner throughout the project.Are there any areas for improvement or something Zitec could have done differently?Maintain the current setup and team structure. My only advice would be to focus on retaining the project team at Zitec to ensure continuity and leverage their expertise for future projects. --- #### Cloud Tech Support & Consulting for Treasury Automation Co **The Project** - Services: Cloud Consulting & SI, Cybersecurity - Project size: $200,000 to $999,999 - Project length: Feb. 2021 - Ongoing **Project Summary**: Zitec provides tech support for a treasury automation company's Google Cloud Platform to upscale and streamline online operations. The team offers cloud consultancy for best practices and cost optimization. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Finqware SRL - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 12, 2024 **Feedback Summary**: Zitec's work enables the client to maintain data security and compliance regulations, meeting central bank standards and achieving expected billing flexibility to run operations. The team showcases impressive know-how and project management, ensuring on-time deliveries and transparent communication. ""We love working with Zitec. They are dedicated to our business understand it, and are always available to improve it."" **BACKGROUND** Please describe your company and position.I am the COO of Finqware SRLDescribe what your company does in a single sentence.Finqware is a treasury automation platform for multi-entity, cross-border organizations, providing real-time cash management, payments, collections and reporting on top of Open Banking. We offer a comprehensive suite of fintech solutions, such as financial technology services, including digital banking, payment processing, risk management, and regulatory compliance. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?We needed a partner that could provide the solutions to upscale and streamline our growing online operations, offering technical support for our Google Cloud Services, as well as advice and help with critical aspects of our cloud usage. **SOLUTION** How did you find Zitec?Online SearchReferralWhy did you select Zitec over others?Great culture fitCompany values alignedTechnical expertiseHow many teammates from Zitec were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Zitec helped us find the right solutions to streamline payments and access technical support for our Google Cloud Services. The project team also offered cloud consultancy and best practices for cloud cost optimizations (CUDs), as well as Workspace commitments. Through Zitec, we were sure that GCP can provide solid data security against cyber threats and unauthorized access and a high degree of privacy, since we handle sensitive financial information - in compliance with regulatory requirements by the National Central Bank.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?As a Google Premier Partner, we trusted Zitec to support us in identifying the required security certifications and said compliance requirements on top of a robust contractual agreement that aided us in demonstrating our strong security practices to the National Bank of Romania. Additionally, Zitec provided support with ad-hoc security and compliance audits. Through our collaboration with Zitec, we maintained the required data security and compliance regulations to meet central bank standards and obtained the expected billing flexibility and predictability to run our operations undisturbed, using the streamlined Google Cloud invoicing services. Zitec's continued counseling and help allowed us to focus on innovation and accelerate our time-to-market.“Any technology startup that moves into a scaling phase needs a strong partner that facilitates the access and usage of cloud services. Zitec was the obvious choice for us due to its responsiveness and impressive know-how on all matters related to cloud services.” - Dumitru Taraianu, Co-founder & Teach Lead, FinqwareDescribe their project management. Did they deliver items on time? How did they respond to your needs?Zitec's teams use an efficient project management style, based on continuous and transparent communication. They offer consultancy to identify the right solutions and go the extra mile to ensure on-time and on-target delivery. We love working with Zitec. They are dedicated to our business understand it, and are always available to improve it.What was your primary form of communication with Zitec?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their team - dedicated, passionate about technology and always focused on improvement. Their involvement in the projects is inspiring. Are there any areas for improvement or something Zitec could have done differently?Do not have anything in mind.  --- #### Loyalty Program Implementation for Skincare Company **The Project** - Services: Custom Software Development, Web Design - Project size: $10,000 to $49,999 - Project length: Nov. 2023 - Jan. 2024 **Project Summary**: Zitec designed and implemented a loyalty program for a skincare company. The program included order-based and special rewards, as well as engagement bonuses through social media interactions and user referrals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Performance Digital Marketing, Ivatherm - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 28, 2024 **Feedback Summary**: The project's measurable outcomes included increased customer engagement, improved retention rate, and sales growth. Zitec offered efficient project management, showing commitment to clear communication and timely deliveries. Moreover, they were flexible, agile, collaborative, and capable. ""Their collaborative spirit and commitment to open communication fostered a positive and productive work environment."" **BACKGROUND** Please describe your company and position.I am the Performance Digital Marketing of IvathermDescribe what your company does in a single sentence.Ivatherm is one of the top dermo-cosmetic companies in Romania, pioneering sensitive skincare solutions since 2005. Its international presence currently includes 15 countries. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?We were looking to design and implement a comprehensive loyalty program that can seamlessly integrate order-based bonuses with brand engagement bonuses. **SOLUTION** How did you find Zitec?Online SearchReferralWhy did you select Zitec over others?Company values alignedOtherHow many teammates from Zitec were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Ivatherm partnered with Zitec to implement an innovative customer loyalty program, the Online Customer Rewards Club, based on two main features - the order-based & special rewards and brand engagement bonuses. Customers can now earn redeemable points equivalent to 10% of their order value, with special double points periods. Gift vouchers on occasions like Women's Day or Christmas, along with birthday points, discounts or free shipping, are also offered.The program extends beyond purchases, incentivising customers to engage with the brand on social media platforms. Points are awarded for various activities such as product reviews, newsletter sign-ups, social media interactions, or friend referrals. The program has redefined customer engagement, fostering not only customer loyalty, but also creating a vibrant and interactive community around the Ivatherm brand. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The Ivatherm loyalty club project likely aims to achieve several goals, and measurable outcomes can be tracked for each:Increased Customer Engagement: member registrations, social media engagement (likes, comments)Improved Customer Retention: repeat purchase rates among loyalty club members compared to non-members, and customer lifetime value (CLTV) to see if the program increases overall customer spending.Sales Growth: measure the impact of the loyalty program on overall sales, and track revenue generated through points redemptions or loyalty program promotions.By closely monitoring these measurable outcomes, we were able to gain valuable insights into the effectiveness of the Ivatherm loyalty club program. This data-driven approach allowed us to continually optimize the program, refine strategies, and ensure it met the needs of both our customers and our business goals.Describe their project management. Did they deliver items on time? How did they respond to your needs?Zitec's project management style wasn't just about efficiency; it also fostered a strong sense of partnership. Their commitment to clear communication, on-time delivery, and flexibility made the development process a positive and collaborative experience. We felt valued throughout the project, and their responsiveness ensured our needs were always addressed promptly.What was your primary form of communication with Zitec?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Zitec's exceptional team, combined with their technical capabilities and agile approach, made them an invaluable partner in the development of the Ivatherm loyalty club program. Their collaborative spirit and commitment to open communication fostered a positive and productive work environment, ultimately leading to a successful project outcome. I highly recommend Zitec to any company seeking a reliable and talented development partner.Are there any areas for improvement or something Zitec could have done differently?While Zitec's execution was excellent, I acknowledge that my initial brief could have been more comprehensive. Zitec could initiate more questions early on to gain a deeper understanding of our project requirements. This will minimize the potential for misunderstandings and ensure everyone is aligned from the outset. --- #### API Integration & UI Design Services for Software Company **The Project** - Services: API Development, Custom Software Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Sep. 2022 - Ongoing **Project Summary**: A software company has partnered with Zitec (Formerly Equilobe Software) to design their hosting platform's UI. The team has also developed an API server to communicate with in-house and third-party backend services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Software Engineer, Fermyon Technologies - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 6, 2024 **Feedback Summary**: With Zitec's (Formerly Equilove Software's) help, the client has upgraded and launched their hosting platform without any issues or delays. The team has managed tasks through GitHub and Linear and communicated via Slack. Their open communication and responsive approach have made the partnership a success. ""We're impressed with their approach to communication and receptiveness to scaling."" **BACKGROUND** Please describe your company and position.I am the Senior Software Engineer of Fermyon TechnologiesDescribe what your company does in a single sentence.We are exploring a new way to do cloud-native WebAssembly. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Equilobe Software to accomplish?To build the user interface for our hosting platform **SOLUTION** How did you find Equilobe Software?ReferralWhy did you select Equilobe Software over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Equilobe Software were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The two key deliverables were tobuild an API server that would communicate with backend services.Build a web UI that communicated with the API server to present relevant content to the client.These backend services were either built in-house or third-party services. Multiple teams would need to collaborate to coordinate efforts so that new APIs would be ready by the time a service was ready to be launched.The API server published an OpenAPI document which would be used to generate client libraries; one of which was generated for the web UI project. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We were able to go live on time and without any incidents. There were no major issues with the system. Fixes were continually shipped to production on time and customer feedback was resolved in a timely manner. It worked as per our engineering requirements and has helped our clients deploy their software to our hosting platform. The team at Equilobe has been instrumental in helping us get to this point.Describe their project management. Did they deliver items on time? How did they respond to your needs?Our primary form of communication is through Slack, and project management through GitHub and Linear. They perform well from a project management perspective. They consistently checked in with Fermyon's product team, consistently meeting their deadlines and responded to all of their feedback. When projects were delayed, they communicated as early as possible, providing new time estimates and alternative solutions.When we needed to scale the team up or down to meet project requirements, they were able to do so quickly and efficiently.What was your primary form of communication with Equilobe Software?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're impressed with their approach to communication and receptiveness to scaling. The team communicated effectively and delivered exemplary results as a team of two and as a team of six. It took very little time for them to scale up to understand our requirements and deliver the results we needed.Are there any areas for improvement or something Equilobe Software could have done differently?Taking more time to document design decisions outside of virtual meetings would help other engineers on the team understand the reasoning behind their decisions, especially with our company being a globally distributed team working across multiple timezones. --- #### Web Dev & IT Support for Professional High-Altitude Climber **The Project** - Services: Digital Asset Management, IT Strategy Consulting, Sports Marketing, UX/UI Design, Web Development - Project size: Confidential - Project length: Jan. 2004 - Ongoing **Project Summary**: Zitec has been a professional high-altitude climber's strategic IT and web development partner for 20 years. The team has built and managed the sites and online presence of the client and their projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** High-Altitude Climber, Environmentalist & Humanitarian - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 19, 2023 **Feedback Summary**: Over the years, Zitec has built and managed essential online tools for the client's projects, helping them reach new heights and create awareness, ultimately contributing to their overall success. Zitec is flexible, caring, and skilled. They have a fantastic organization and are joyful to work with. ""I love Zitec's amazing organizational culture created by its owners through their vision, leadership, and hard work."" **BACKGROUND** Please describe your company and position.I am the High Altitude Climber, Environmentalist, Humanitarian of Alex Găvan FoundationDescribe what your company does in a single sentence.I am a professional sportsman, climbing 8000+ meter mountains in the Himalayas without supplemental oxygen, as well as an environmentalist and humanitarian, writing this review on behalf of my company and the two charities I own. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?Website developmentManaging my online presenceIT partnership across all my projects **SOLUTION** How did you find Zitec?Highschool friendshipWhy did you select Zitec over others?Great culture fitCompany values alignedZitec TeamHow many teammates from Zitec were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.My strategic partnership with Zitec has lasted for 20 years now and is going strong into the future. Is it the longest-standing partnership in Romanian professional sports. For all this time they have been one of the main partners in my Himalayan expeditions, as well as fully supporting the environmental and educational projects of my charity foundation, both financially and with customed IT services and products.From climbing the highest peaks in the world to saving the Asprete, a Transylvanian Alps-dwelling living fossil and Europe's rarest fish, creating Bucharest's Gren Belt or building schools in Nepal's remote areas, and many other things in between, our shared journey with Zitec was quite a ride.Alex and Simona, Zitec's owners, are outstanding human beings to rely on, and literally sail the seas with to the end of the world and back. Not only they are part of my "doing good" dream team, but knowing them since forever, I also consider them family. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?www.alexgavan.ro, www.aspretelives.ro, and www.centuraverde.ro are essential online tools for getting my projects to new heights and creating awareness towards them for a global audience, thus attracting more support for these causes. The last two websites are among the most well-done websites of environmental projects anywhere in the world.The publicly acclaimed success of our projects also stands as Zitec's legacy of making a difference for things that matter, a testimony of how you can use the digital world for the betterment of people and the planet.Describe their project management. Did they deliver items on time? How did they respond to your needs?First and foremost, I want to share something that, for me, is essential. This is something less about the professional aspect, although it is reflected in it: it has been a joy to spend many hours of my life working alongside professionals from Zitec, such as Alex or Lucian. Although it was intense work, the interaction with them came from a space of flow, which I didn't feel as work but rather as something purposeful and part of my calling.Their project management skills, strategic planning and listening ability, flexibility, and gentleness fully allowed them to understand my vision in a way that not only got to its implementation but also contributed to the further development of this vision. Multiple times, their remarks made me let go of certain initial ideas and embrace theirs. I bow and am grateful for their support and friendship.What was your primary form of communication with Zitec?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I love Zitec's amazing organizational culture created by its owners through their vision, leadership, and hard work. I could boldly say there is no other IT company in Romania as Zitec is, and few in the world are. Over the past twenty years, I have witnessed the company's organically growth from three initial employees working in an overheated attic to just over 600 at the moment, in one of the most inspirational offices a company can have.When you reach their headquarters in Bucharest you have the feeling everyone's at play, still, all are working hard. Zitec is 100% Romanian entrepreneurship at its best, evolving within a mindset of continuous learning with people's well-being at its core.Are there any areas for improvement or something Zitec could have done differently?There is always a way to be better. No matter who we are, no matter what we do. --- #### Cloud Consulting for Parking Solutions Company **The Project** - Services: Cloud Consulting & SI, Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: $50,000 to $199,999 - Project length: Jan. - Mar. 2023 **Project Summary**: A parking solutions company hired Zitec to deploy a cloud deployment of Kubernetes in Azure. The team is responsible for configuring automation scripts and monitoring tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, ZenParking Smart Parking - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2023 **Feedback Summary**: Thanks to Zitec’s efforts, the deployment setup was automated and configurable. The cloud setup and scale were optimized for price. They communicated frequently and promptly, ensuring an effective workflow. They were dedicated, understanding, and supportive. ""The passion for what they do was impressive!"" **BACKGROUND** Please describe your company and position. I am the CEO of ZenParking Smart Parking Describe what your company does in a single sentence. At ZenParking we offer reservation based parking with automated payment through our app and smart IoT devices! **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish? Choose the best cloud options for our needs Setup a cloud deployment of Kubernetes in Azure **SOLUTION** How did you find Zitec? Other Why did you select Zitec over others? Referred to me Company values aligned What was the size of Zitec’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. We needed to identify and deploy the best cloud solution for a service that maintains connection with our custom IoT devices and special needs (low power, low bandwidth, and being able to contact device from the server). Zitec helped evaluate few options and in the end we chose AKS Then we had multiple rounds of testing in order to find the right setup. Some issues were deep hidden differences between VM's and AKS containers but Zitec helped uncover all of them. In the end they deployed the service in a professional way with configurable and well structured automation scripts and also great monitoring tools! **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? AKS was the best option for our needs, proven and tested The deployment setup is automated and configurable Monitoring and management tools that were included work very well Focus on pricing - cloud setup and scale was optimized for price What was your primary form of communication with Zitec? Virtual Meeting Email or Messaging App Describe their project management. Did they deliver items on time? How did they respond to your needs? Florin N. was very dedicated to this project! He was open to hear and understand our needs and ideas even if some differed from his previous xp, and this is very rare, then supported the project 100%. I had co-founder colleagues that were less available for effort put in the project than Florin was! Big thank you, well over expectations! What did you find most impressive or unique about this company? The passion for what they do was impressive! Genuinely interested in doing solid work even if it's for someone else's project. Are there any areas for improvement or something Zitec could have done differently? Nothing comes to my mind, no. Maybe promote their services more, i wish i had known abut them and collaborated with them earlier! --- #### Workflow Migration for Financial Services Company **The Project** - Services: Application Management & Support, Application Testing, CRM Consulting and SI, Conversion Optimization, Custom Software Development, Cybersecurity, Other Application Development, UX/UI Design - Project size: Confidential - Project length: Mar. 2016 - Ongoing **Project Summary**: A financial services company has hired Zitec to track, analyze, and process thousands of transactions on a daily basis. They've also helped migrate the business from an Excel-based workflow to an automated app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Operations, Financial Services Company - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 1, 2023 **Feedback Summary**: Since they started working with Zitec, the client has efficiently managed high-volume transactions daily. In addition, the app they use has reduced errors in reports and deal flow. The team understands the client's needs and shares valuable recommendations that help the business in the long run.  ""They are honest people that genuinely want their customers to succeed."" **BACKGROUND** Please describe your company and position. I am the VP Operations of (a/an) Financial services Describe what your company does in a single sentence. Financial services company providing America’s small businesses with working capital **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish? Track, Analyze, and Process thousands of transactions daily **SOLUTION** How did you find Zitec? Online Search, Referral Why did you select Zitec over others? Great culture fit Company values aligned Describe the scope of work in detail. Please include a summary of key deliverables. Zitec helped our business migrate from an Excel-based workflow to an application that handles the entire advance approval, customer portfolio management, as well as automated debt collection stages. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Handle greatly increased volume with same headcount Reduce errors in reporting and deal flow Describe their project management. Did they deliver items on time? How did they respond to your needs? Great team. Worked with us to understand our needs and were able to use their expertise to offer suggestions that we hadn't thought about. Good about relaying their progress and always available to talk to as items came up What was your primary form of communication with Zitec? In-Person Meeting Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? Two-fold -First, they are honest people that genuinely want their customers to succeed. Inquisitive nature to figure out the true problem so that they can help build the best solution for the long-term. Secondly, ability for them to draw upon resources to expand with project. Started out as a CRM project but grew into ERP. They were able to bring people aboard to handle all aspects during our pivot. Are there any areas for improvement or something Zitec could have done differently? N/A --- #### Custom Software Dev Services for Financial Institution **The Project** - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Zitec provides custom software development for a financial institution. They've built a custom PHP-based platform called Orion, and are implementing several functionalities to support the company's managers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Pegasus Legal Capital, LLC - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 24, 2023 **Feedback Summary**: Zitec is able to streamline and centralize the client's app and significantly reduce contract generation time. The team was highly receptive to process and feedback, and internal stakeholders praise the vendor's communication skills. ""The software that the team continues to develop provides us with more time, efficiency, and agility."" **BACKGROUND** Please describe your company and your position there. Pegasus Legal Capital is a New York-based financial institution providing settlement advances to cover lawsuit spending for different personal injury cases. I am Alexander Khanas, Principal at Pegasus Legal Capital. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? We started the collaboration by discussing the issues our teams encountered in their day-to-day activity. The purpose was to see how software development and business process automation expertise could digitally transform the business, resulting in lower operating costs and more streamlined and automated processes. Together, we decided that the initial focus should be on the lead generation and management process, as we were seeing a substantial influx of new leads, and using a generic CRM was no longer a viable option to handle them. **SOLUTION** How did you select this vendor and what were the deciding factors? We found them through a referral of another similar software model project in California. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We chose Zitec as our partner right from the get-go, because they were able to understand and translate our business needs into practical and engaging software. Although this was their first interaction with a legal funding company, they realized that this is a very competitive business and that time is our most important asset. The software that the team continues to develop provides us with more time, efficiency, and agility in the end. One of the projects developed by Zitec is a PHP custom-built platform (known as Orion) which automated the lead intake activities, contract generation, and signing (via digital signatures). Another functionality is the reporting and decision-making module, supporting managers to act swiftly on real-time information. How many people from the vendor's team worked with you, and what were their positions? Over 10 (designers, developers, managers, etc.) **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Lead generation and management data was centralized in a single software application (down from 4 tools) Contract generation time was reduced by over 30 times to less than 30 seconds The digital signing of contracts increased from less than 10% of all contracts to over 50%. Each contract signed digitally has a turn-around time of several hours vs. several days for paper-based contracts By building Orion on top of Microsoft Azure, we were able to comply with new, strict security policies and have a highly available and scalable foundation. Describe their project management style, including communication tools and timeliness. One goal for the project’s first stage was to build a solid technical foundation that can act as a catalyst for the transition of Pegasus from a financial services company using technology as an add-on to existing processes to a company built around technology, a true FinTech. What did you find most impressive or unique about this company? We're impressed with their communication skills. Are there any areas for improvement or something they could have done differently? I can't think of anything they need to improve on. --- #### Custom Software Development for Marketing Automation Company **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Zitec (Formerly Equilobe Software) provides custom software development services to a marketing automation company. They assist the client using C#, .NET, and Microsoft SQL Server, HTML, CSS, JavaScript, Angular, and AngularJS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Marketing Automation Company - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 1, 2023 **Feedback Summary**: Zitec (Formerly Equilobe Software) meets the client’s expectations and helps them progress on their roadmap, showing great software architecture knowledge. Zitec's (Formerly Equilove Software's) team has integrated well with the client’s staff. They meet deadlines and collaborate with the client using Slack, Microsoft Teams, and Jira. "“Zitec (Formerly Equilobe Software) always meets our expectations.”" **BACKGROUND** Introduce your business and what you do there.I’m an executive at a marketing automation company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Equilobe Software?We needed assistance to accelerate our company’s roadmap based on the results we had. **SOLUTION** What was the scope of their involvement?We’ve been working with Equilobe Software for six years. We work with part of their software engineering team on different tasks since this is not a project-based engagement. Equilobe Software assists us with different projects that involve product design and QA. They use different technologies, including Microsoft tech stack: C#, .NET, and Microsoft SQL Server. Equilobe Software also works with HTML, CSS, and JavaScript using Angular and AngularJS. Besides the software development services, Equilobe Software offers us technical maintenance and support as needed.What is the team composition?We work with six engineers from Equilobe Software, ranging from senior to junior levels.How did you come to work with Equilobe Software?When I started working at my company, they were already working with Equilobe Software. However, I believe a colleague who had previously worked with them referred Equilobe Software. How much have you invested with them?We’ve spent around £1 million–£5 million (approximately $1.2 million–$6.2 million) with Equilobe Software. We’ve invested around  £500,000 (approximately $600,000) per year.What is the status of this engagement?We started working with Equilobe Software in June 2017, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Equilobe Software always meets our expectations. Our success measure is through our roadmap progress and sprint performance.How did Equilobe Software perform from a project management standpoint?Equilobe Software stays on budget and meets deadlines. We use Jira for project management and communicate through Microsoft Teams and Slack.What did you find most impressive about them?I’m most impressed with Equilobe Software’s technical skills and software architecture knowledge. Moreover, Equilobe Software’s team has been able to integrate well into our company, to the point where most of our staff consider their team long-term employees.Even though Equilobe Software is located at a different timezone, we haven’t had problems with that.Are there any areas they could improve?I can’t think of anything for Equilobe Software to improve. I’m really happy with the engagement. Do you have any advice for potential customers?I recommend customers who want to engage with Equilobe Software do it in a similar model that we have to maintain their local product ownership. --- #### Platforms Maintenance & Upgrade for Education Nonprofit **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Zitec has taken over the maintenance and upgrade tasks of an educational nonprofit's in-house platforms. They manage two platforms and are responsible for optimizations, bug fixes, and new feature development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Narada - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 30, 2022 **Feedback Summary**: The nonprofit is happy with Zitec's work on their two platforms. Their quality is great, and they complete everything according to the group's requirements. They have smooth communication and are ]aligned on goals. Their members fully understand the organization, resulting in a great relationship. ""The workflow is always based on better understanding our core needs."" **BACKGROUND** Please describe your company and your position there. I am the Operations Manager at Narada, a Romanian Social Business based in Bucharest with its mission to democratize the access to education for every child to reach its personal and professional potential. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? Our organization built in house two platforms which are at the core of our mission (hartaedu.ro and naradix.ro), but soon after launching the platforms, the demand we had, outgrew the platforms capacity. At that point, we contracted Zitec to take ownership of our platform's maintenance and future upgrade projects. **SOLUTION** How did you select this vendor and what were the deciding factors? Researching the options we had, Zitec proved to be one of the most reliable partners to take care of our platforms and after an interview we had with them, we decided we are going to collaborate. We chose them based on previous reviews they had from other customers and based on the knowledge needed for our platforms to perform. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We worked on multiple projects together, such as: Platforms optimization As we worked via Jira, the workflow for platforms optimization was: We conducted customer platform tests We identified bugs, ux/ui problems, etc We prioritize the problems and give them further to Zitec to be solved As they were solved, we were constantly updated on the process B. Landing Pages Building We provided Zitec with the wireframes designed to be implemented Had a debrief call based on the objective of the LP Had constant check ups along with the implementation Had final check up when the implementation was finished C. We also worked on specific short term projects such as new features development. All the management was also happening via Jira. How many people from the vendor's team worked with you, and what were their positions? Project Manager - Marius Wordpress Developer - Andrei Databases and Servers - Ionut  **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We can refer as success to the two platforms they are covering the maintenance for: naradix.ro and hartaedu.ro and mention also the landing page naratix.ro/together which was a project started from scratch. Describe their project management style, including communication tools and timeliness. Everything was completed as required, always having a very smooth communication either with the developers or the project manager. We mostly aligned via online calls, but they also paid a visit to our office to better understand and align with our needs. What did you find most impressive or unique about this company? The workflow is always based on better understanding our core needs and very smooth communication and alignment. Are there any areas for improvement or something they could have done differently? At this point of the collaboration, no. --- #### Web & App Dev for Software Consultancy Firm **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2021 - Ongoing **Project Summary**: A software consultancy firm engaged with Zitec (Formerly Equilobe Software) to supplement their web and app development efforts. They utilize JavaScript to build web apps that run optimally on desktop and mobile platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, RX.DU LLC Company - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Sep 26, 2022 **Feedback Summary**: The team continues to help the client's customer achieve their goals by delivering fully-functional website solutions. They strictly adhere to deadlines, and internal stakeholders are particularly impressed with the quality of their work, responsiveness, and approach to communication. ""They’re contributing to our projects at an extremely high level."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of the RX.DU LLC, a software consulting company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Equilobe Software?We needed someone to help us build different projects for our clients. **SOLUTION** What was the scope of their involvement?Equilobe Software is our primary web and app development partner, helping us build different projects for our clients. The team mainly utilizes JavaScript technologies to build web apps that run well on desktop and mobile.What is the team composition?We mainly work with two senior developers.How did you come to work with Equilobe Software?We came across Equilobe Software through word of mouth.How much have you invested with them?We’ve invested about $91,000.What is the status of this engagement?Our ongoing partnership started in December 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The team does a fantastic job of accomplishing their goals and delivering great results for the clients.How did Equilobe Software perform from a project management standpoint?They perform well from a project management perspective because they consistently meet their deadlines and respond to all our feedback despite the timezone differences.We typically use Slack and Google Meet to communicate.What did you find most impressive about them?We’re impressed with the quality of their work and their approach to communication. It took very little time for them to understand our needs, so now they’re contributing to our projects at an extremely high level.Are there any areas they could improve?I wish they could have more developers on board.Do you have any advice for potential customers?I’d advise you to trust their expertise. --- #### Custom Software Dev for Cryptographic Solutions Provider **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2019 - June 2022 **Project Summary**: Zitec built a cryptographic solutions provider's blockchain identity platform on iOS and Android. The app used blockchain to record users' proofs of verification and store the encrypted data in their phones. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Owner, certSIGN - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 26, 2022 **Feedback Summary**: Zitec helped the client create the first platform in Romania that would manage, verify, and guarantee reliable digital identities. Their team used various project management approaches, such as scrum, kanban, and a hybrid of both. They also communicated with the client via Microsoft Teams and Jira. ""We had direct access to the whole team, which made it easier to communicate our ideas."" **BACKGROUND** Please describe your company and your position there. certSIGN is the main developer and provider of cryptographic solutions and trust services in Romania, with projects in the field of digital identity, trust services, legal archiving, and cyber security in over 20 countries. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? One of our core business focus is on digital identity. As cloud computing use is growing, we witness an identity shift - from the physical ID card to digital identity. We were looking to develop a solution that encompasses all attributes that uniquely identifies a user, includes their identity in social media/networking, and allows for securely authentication to various online services, including government or banking. We also wanted to take it one step further, to identity decentralization, where the end-user is better protected against identity theft. This is why we teamed up with Zitec, to leverage their blockchain expertise and develop the first service in Romania that guarantees blockchain identity, certME. **SOLUTION** How did you select this vendor and what were the deciding factors? Zitec provided engineers to certSIGN to develop a distributed application that runs on an Ethereum-based private blockchain, enabling users to perform trusted digital onboarding on their mobile devices with supported online service providers. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. It’s 100% online, with many services - from banking to utilities - that are accessible anytime and anywhere, directly from the user’s phone. The personal data of certME users is stored encrypted only on their mobile devices. The blockchain is used to record proofs of verification of the user's identity. As a result, users are guaranteed that their data cannot be accessed without their consent, and the complete record of access to their data is transparent and anonymous on the blockchain. On the other hand, service providers are guaranteed that the data received from users is valid and that their identity has been verified with a substantial level of assurance. How many people from the vendor's team worked with you, and what were their positions? 1 Blockchain & Mobile Engineer 1 Android Engineer 2 iOS Engineers 2 Quality Assurance Engineers 1 Software Engineer **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? certME is the first solution in Romania that allows the management, verification, and guarantee of reliable digital identities, with clear benefits for users who no longer waste time traveling to the supplier’s headquarters and enjoy a digital experience in accessing a wide range of services 100% online. Describe their project management style, including communication tools and timeliness. We used various approaches in different stages of product development including scrum, kanban and hybrids thereof. We used MS Teams to communicate and coordinate and Jira to track development. What did you find most impressive or unique about this company? We had direct access to the whole team, which made it easier to communicate our ideas. Things can be lost in translation if you're only talking to a project manager. Are there any areas for improvement or something they could have done differently? While the most senior developers show imitative and independence, the less experienced developers sometimes need closer guidance. --- #### Supplier Contract Mgmt Platform for ISV FinTech Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Jan. 2021 **Project Summary**: Zitec (Formerly Equilobe Software) developed a supplier contract management platform for an ISV fintech company's end client. They worked in six 2-week sprints and built the platform using .NET Core, MS SQL Server, and Vue.js. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Partner, xConta - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 31, 2022 **Feedback Summary**: Zitec (Formerly Equilobe Software) completed and delivered the project on time, which met the client's development expectations. They had a smooth workflow using GitHub and AWS for the test environment, and communicated via Slack and Zoom during the engagement. Their efforts in going the extra mile were notable. ""They went out of their way to find the best technical solutions while keeping the project deadline in mind."" **BACKGROUND** Please describe your company and your position there.I'm the managing partner of an ISV. We develop custom financial and financial-adjacent software for the private and public sector. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Equilobe Software, and what were your goals?We won a bid to implement a supplier contract management platform for a client in the public sector. Our small team needed to be augmented in order to deliver the submitted software product within the time and monetary budget offered. As a result we hired Equilobe to provide a small development team of highly experienced developers that would work on certain aspects of the software product alongside us. **SOLUTION** How did you select this vendor and what were the deciding factors?The decision was made based on previous experience of them doing light consulting work and knowing the caliber of their developers and their excellent work ethic. Because of this, we were confident that they were a good fit given especially the time constraints of the project.Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.Based on the draft SRS provided by us and which we finalized together, they developed several modules of the application (data processing, messaging, notifications, events calendar, document uploads, custom document fields management), using .NET Core for the back-end, SQL Server and very complex audit triggers for the data storage and VueJS for the frontend. We settled on a scrum methodology, and the project elements developed by them were done in 6 two-week sprints.At the end, we also set aside one week for importing data provided by the client in the new system and tweaking after the go-live. Currently the system is still in use in almost exactly the initially-delivered form, with very little ulterior tweaking done by us as we are the support provider for the final client.How many people from the vendor's team worked with you, and what were their positions?There were three people in the vendor's team, one senior and one mid-level developer and one part-time team supervisor. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables?We were able to go live without any incidents and on time, which was the principal requirement. There were no ulterior issues with the system, it worked as per requirements and has helped the client engage multiple departments in the contract management workflows, eliminating situations where contracts were in danger of expiring or going over the allocated time and financial budgets. The new system also helped the final client with preparing complex audit reports regarding their ongoing contracts.Describe their project management style, including communication tools and timeliness.Project management went smoothly, the team was very self-organized and any possible issues were communicated ahead of time. Because of the pandemic, we only communicated remotely, using Slack and Zoom. Development was done on GitHub and AWS for the test environment.What did you find most impressive or unique about this company?Very self-motivated and self-organizing team, and also quite excellent technical level on their end. They went out of their way to find the best technical solutions while keeping the project deadline in mind.Are there any areas for improvement or something they could have done differently?Documenting design decisions, which we had to deliver to the final client alongside the source code, was something their team was not accustomed to and they had to figure it out on the fly, which caused a bit of friction initially. --- #### Digital Marketing Services for Software Company **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Mar. 2021 - Jan. 2022 **Project Summary**: Zitec provided digital marketing services for a software company. They helped create a digital strategy and performed SEO, conducting keyword research, copywriting, and campaigns to increase online presence. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Softlead - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 3, 2022 **Feedback Summary**: Thanks to Zitec, they successfully improved the company's Google ranking for several keywords, which helped generate qualified leads. The team effectively managed the client's expectations and deadlines. Overall, their understanding of the business, industry, and processes stood out the most. ""Zitec was great at managing our expectations and meeting our deadlines."" **BACKGROUND** Please describe your company and your position there. I am Co-Founder & CEO of the most relevant software marketplace in the region, which helps companies to choose the right software solution, based on their Digital DNA. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? We were growing our presence on the local market and our digital strategy included SEO activities (to improve our ratings, grow website traffic and generate more leads) and performance marketing campaigns. **SOLUTION** How did you select this vendor and what were the deciding factors? Considering the previous experience of ZITEC team with IT companies and their needs, we found a good match with our main objectives. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. We have already prepared a brief before signing the contract, so the next steps included brand positioning, setting up the OKRs. Zitec helped us with the keyword research, copywriting and feedback for part of work. How many people from the vendor's team worked with you, and what were their positions? We worked with an integrated team (Project manager, SEO specialist, 2 performance marketers). **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We managed to improve our ranking on Google for several key words and we have also generated more qualified leads. Describe their project management style, including communication tools and timeliness. Zitec was great at managing our expectations and meeting our deadlines. Mostly, we shared insights and feedback through e-mails, but we also planned weekly calls. What did you find most impressive or unique about this company? Their capabilities to understand specific characteristics of every business, industry, processes. Are there any areas for improvement or something they could have done differently? An extra dose of creativity is always appreciated. --- #### UX Design Services for Digital Business Support Platform **The Project** - Services: Other Design, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Zitec has been hired by a digital business support platform for UX design services. The client wanted to increase the time spent by customers on the platform by relaunching a version with a better UX. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Community Manager, Startarium - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 18, 2022 **Feedback Summary**: The new version of the platform designed by Zitec performs better than the previous one, and the time spent by the users on the platform has increased. In addition, they explain complex information to the client in an understandable way. Overall, the client is highly satisfied with their work. ""They are determined and enthusiastic when it comes to working on a new project."" **BACKGROUND** Please describe your company and your position there. Startarium is the most complex digital platform for early-stage entrepreneurs in Romania, works on 4 pillars, meant to support the 4 entrepreneurial growth verticals – know-how, tools, a network of people and organizations entrepreneurs can get in contact with and active funding and development opportunities. My position is as a Community & Product Owner. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? Our main scope was to improve the users' experience on the platform and, through that, to increase the time spent on the platform. We needed to relaunch a better version of our platform. Zitec was working with us throughout the whole development process. They are providing us constantly support for our technical challenges and the further development of the platform **SOLUTION** How did you select this vendor and what were the deciding factors? We already knew each other, and the Zitec founders already supported Startarium and our community, so when the time came for us to design a new digital platform, they were the first that came to mind to join forces with. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We have worked in sprints, first discussing our goals and objectives and building a road map together. Next, they provided mock-ups and wireframes and we had various feedback loops, followed by implementation. How many people from the vendor's team worked with you, and what were their positions? We work with 1 project manager and 3 developers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The new version of the platform is performing better, and we see an increase in the time spent by the users. Describe their project management style, including communication tools and timeliness. They are super responsive, whenever there is a thing that we need to fix, they are managing to find a solution ASAP. We use different channels for communication: Slack, email, Jira & Video Calls. What did you find most impressive or unique about this company? They are determined and enthusiastic when it comes to working on a new project. They try to find an easy way to explain technical information to non-tech people, which is very helpful. Are there any areas for improvement or something they could have done differently? For the moment I don’t have any kind of recommendations. --- #### Digital Marketing Strategy for Online Pharmacy **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Mar. 2021 - Ongoing **Project Summary**: To increase brand awareness and boost sales, an online pharmacy has hired Zitec for their digital marketing services. The team has created a comprehensive marketing strategy based on the client's goals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sales Manager, Professional Farmaline - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 14, 2022 **Feedback Summary**: Since collaborating with Zitec, the client has seen significant improvements in various metrics, including a 40% increase in sales. The vendor works seamlessly with the internal team and is always attentive to their needs. Zitec is also creative, hardworking, and open-minded. ""They are always very responsive to our needs and open to new ideas."" **BACKGROUND** Please describe your company and your position there. I'm the sales manager of the online pharmacy. Our company has also a regional pharmacies chain and a pharmaceutical warehouse. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? We hired Zitec to help us create and implement a complete marketing strategy. We wanted to increase our brand awareness and to grow faster the online sales. **SOLUTION** How did you select this vendor and what were the deciding factors? We were already working with Zitec on another project and we were very satisfied with the collaboration. They recommended us their marketing department. We had a meeting and decided to work with them because they understood our needs and the challenges we were facing and we knew that Zitec is a reliable company. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. They made a complete marketing stategy based on our needs and goals. The plan included: brand awareness and performance campaigns (Google Ads, Facebook and Instagram Ads, Bing Ads, Youtube Ads, Programmatic and Direct Buying on local websites, Outdoor, Radio), social media strategy, email marketing. They also created content and visual elements (including videos) for our online and offline campaigns. How many resources from the vendor's team worked with you, and what were their positions? We worked mostly with 2 persons: Creative Director and Digital Marketing Strategist **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After 1 year of collaboration we had a 48% increase in website traffic, more that 50% new users and 40% growth in sales How effective was the workflow between your team and theirs? We work very good together, we have a good communication. They are always very responsive to our needs and open to new ideas, they are creatives and most important hard working. What did you find most impressive or unique about this company? Their creativity, the willing to learn and explore new things Are there any areas for improvement or something they could have done differently? Not for now --- #### Android App Rewrite for DIY Equipment Supplier **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Apr. - May 2022 **Project Summary**: A DIY equipment supplier tapped Zitec to rewrite and migrate their mobile app to Android.Webkit. They followed a modular architecture to simplify future updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Development Manager & Board Member, Honest General Trading - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2022 **Feedback Summary**: Zitec showcased impressive communication skills and organized project management using agile methodology and principles. The client appreciated their effective one-week sprints, enabling them to conduct weekly status updates and on-demand discussions with the technical team. ""I was impressed with their communication skills."" **BACKGROUND** Please describe your company and your position there. I am a Development Manager and Board Member within the company, also in charge of various core internal IT projects and initiatives. Honest General Trading practices wholesale trade to trading companies. The company is a supplier of various DIY items: tools and hand or power tools for construction, gardening and landscaping **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? Zitec was tasked with rewriting the Android mobile application, which is mainly used for placing orders. The app has approximately 150 internal users, sales agents and managers, who use the application in their daily job. **SOLUTION** How did you select this vendor and what were the deciding factors? We select 3 potential collaborators after a web search. We chose this vendor based on their past projects, and cost estimate. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The Android application was developed using CROSSWALK. Due to the incompatibility with API 31, we wanted to migrate the application to android.webkit. Zitec proposed that we rewrite the application altogether, following a modular architecture, in order to simplify future app updates. How many resources from the vendor's team worked with you, and what were their positions? 1 Android mobile engineer 1 QA engineer 1 Project Manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Can not comment at this time. Describe their project management style, including communication tools and timeliness. The project was organized using agile methodology and principles. The one-week short iterations were very effective, with weekly brief statuses and on-demand discussions with the technical team. What did you find most impressive or unique about this company? I was impressed with their communication skills. Are there any areas for improvement or something they could have done differently? I don't find at this point things that can be improved with a considerable impact on collaboration. --- #### Cloud Consulting & DevOps Services for Car Trading Company **The Project** - Services: Cloud Consulting & SI, Custom Software Development - Project size: Less than $10,000 - Project length: Oct. 2020 - Ongoing **Project Summary**: Zitec developed an AI-driven platform for a car trading company. They deployed the platform to the cloud and implemented a specific ETL process that utilized Azure Functions and Queue.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Director, Cars2click AB - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 10, 2022 **Feedback Summary**: The data-driven solution Zitec developed used Azure's full potential, allowing the platform to ingest a considerable amount of data in a very short time. It also helped the client save costs and requires very little maintenance. Moreover, the client was impressed with Zitec's effective workflow. ""All our requirements and needs for our cloud infrastructure were delivered on time by Zitec."" **BACKGROUND** Please describe your company and your position there. Cars2View was developed to meet the market and client's needs for comprehensive data that would drive business goals further, faster, more efficiently, generating demand and establishing thought leadership for the next generation of automotive sales technology. I am the IT Director of the company in charge with all developments deliveries. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec? For managed services, Dev-ops and cloud counseling. **SOLUTION** How did you select this vendor and what were the deciding factors? We have first analyzed the cloud service providers (AWS and Azure). After we have decided to go with Azure we have received a recommendation to use Zitec services to implement the cloud solutions. Describe the project in detail and walk through their service package. Cars2View is a new online data driven solution developed for the automotive industry to help dealers make informed business decisions based on market input. By scanning and tracking market prices, Cars2View eliminates the guess work and delivers fact based results. Cars2view is used to track trends and pricing in automotive industry. Cars2View is an AI driven platform that generates real time results How many resources from the vendor's team worked with you, and what were their positions? CTO was the main contact person, then the head of Dev-ops and other resources like Security, collegues from dev-ops team and of course the project managers and account managers. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The solution we developed is using the full potential of the cloud services we decided to implement together with Zitec. For example, we had implemented a specific process of ETL which is using Azure functions together with Azure queues that ingest a huge amount of data in a very short time with a fraction of the cost. Also, the solution requires very little maintenance, so is cost effective from dev-ops as well. How effective was the workflow between your team and theirs? The workflow is very effective, we have dedicated persons for each topic we need to address. Of course, the CTO was involved in all major decisions about the architecture and design of various components. What did you find most impressive or unique about this company? Was very impressive the one stop shop kind of IT service provider. All our requirements and needs for our cloud infrastructure were delivered on time by Zitec. Are there any areas for improvement or something they could have done differently? Proactivity in terms of upgrading to the next generation of services, when they appear. --- #### Mobile App Dev for Food & Grocery Delivery Platform **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Apr. 2020 - Jan. 2021 **Project Summary**: Zitec developed the iOS and Android versions of a mobile app for a food and grocery delivery platform. They used Swift and Kotlin, integrating it with an existing API backend.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chief Product Officer, Tazz - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — May 13, 2022 **Feedback Summary**: The app now ranks No.1 in Romania's Food and Drink category. During the engagement, Zitec was praised for their skillful development team. The team met all goals and objectives of the project. Moreover, they used agile methodology to manage the project. ""They were real team players who worked very well together with our own developers."" **BACKGROUND** Please describe your company and your position there. Tazz is one of the largest quick-commerce platforms in Romania. It focuses mainly on food and groceries delivery. I am Chief Product Officer, managing the Product & Technology Department which has about 70 employees. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? We hired Zitec for the development of the Tazz mobile applications (iOS and Android native languages). **SOLUTION** How did you select this vendor and what were the deciding factors? Based on the portfolio presented and also by recommendations from the market, from previous companies which have worked with Zitec before. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The Zitec team was responsible for Project Management, Development (mixed team) and Quality Assurance. During the duration of the project, they worked closely with our product team. The technologies used for Swift for iOS and Kotlin for Android. The Zitec team had the main responsibility for developing the mobile application, while integrating it with the Rest API back-end which was developed in-house. The main features of the app are the common e-commerce features (marketplace, online commerce, push notifications). How many resources from the vendor's team worked with you, and what were their positions? 1 Project Manager 4 Mobile App Developers 1 Quality Assurance **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The app was developed in 6 months. In a short time it has become the No.1 app in Romania in the Food and Drink category. Since it was launched, it was constantly appreciated reaching now ratings of over 4.4 out of 35k reviews (Android) and 4.8 out of 29k (iOS). The Zitec team has reached all development objectives agreed in the project kick-off. Describe their project management style, including communication tools and timeliness. The development was done by using Agile methodologies, initially Kanban and later Scrum. The communication with the team was done in Slack and the backlog and issue-management was done in Jira. What did you find most impressive or unique about this company? I was really impressed with the sens e of ownership and responsibility of the Zitec team. They were real team players who worked very well together with our own developers. Are there any areas for improvement or something they could have done differently? I cannot think at the moment of any areas of improvement. --- #### Branding & WordPress Development for Nonprofit Organization **The Project** - Services: Branding, Custom Software Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Oct. 2019 - Ongoing **Project Summary**: Zitec was hired by a nonprofit organization to build their brand and presentations with WordPress. They developed its UX/UI design with a main purpose of attracting sponsors. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Project Manager, NGO project Faces of Autism - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 24, 2022 **Feedback Summary**: Zitec's output was praised for its clean design and usability. They delivered a solution that supported how the client managed their project and communicated with other companies. Moreover, they are proactive and have presented many choices for their project. ""They have been proactive and always presented us many choices."" **BACKGROUND** Please describe your company and your position there. I am Project Manager and founder of the project Faces of Autism. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? Faces of Autism is a non profit project showing portraits of autistic persons taken by an autistic photographer of 16 years old. We hired Zitec in order to build our brand, then create and implement the presentation website of our project. We rely on sponsorship so the main purpose of the website is to impress and attract sponsors. At the same time, we wanted to raise awareness and tell the story of the kids and young people with autism. We wished for something powerful, very usable, and memorable. **SOLUTION** How did you select this vendor and what were the deciding factors? We knew about Zitec for a long time and we received a lot of referrals for them. The decision came from the way they proposed us a complex forget, not only a website but also visual id. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Branding, UX/UI Design, WordPress implementation of the Faces of Autism presentation website. How many people from the vendor's team worked with you, and what were their positions? Brand Designer, UX/UI Designer, WordPress Engineer, Project Manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? All our stakeholders and supporters were impressed not only by the quality of the photos and realism of the stories but also by the clean design and usability of our website. Describe their project management style, including communication tools and timeliness. We had many meetings, used a Slack channel and Asana tasks. What did you find most impressive or unique about this company? They did not only delivered a solution but also supported us in learning how to manage this type of project and comunicate with other companies and stakeholders. Are there any areas for improvement or something they could have done differently? They have been proactive and always presented us many choices. --- #### Web Dev & ERP Integration for E-Commerce Company **The Project** - Services: Custom Software Development, Web Development - Project size: Less than $10,000 - Project length: May 2021 - Ongoing **Project Summary**: Zitec improved some functionalities on an e-commerce company’s Magento 2 website. They also integrated a new ERP system to the site and connected it to third-party apps. Their support is ongoing. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Decorino - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 16, 2021 **Feedback Summary**: Zitec’s work successfully automated processes, resulting in increased sales and reduced overhead expenses. They’ve facilitated a smooth workflow through a communicative and responsive approach. Overall, their Magento 2 and e-commerce expertise is impressive.  ""The competence of Zitek’s team is impressive."" **BACKGROUND** Introduce your business and what you do there. I’m the manager and a shareholder of Decorino, and we’re an e-commerce company that provides home decor products. We’re focused on rugs, carpes, and lighting materials.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Zitec? We needed help in software development.  **SOLUTION** What was the scope of their involvement? Zitec implemented improvements on our Magento 2 website’s order flow, payment process, and stock management. Our goal was to improve our customers’ shopping experience. They took over from another vendor who previously developed our website.  In addition, Zitek integrated a new ERP system to our website. They transferred all the data from our Magento 2 website to the system and connected our site to the third-party apps we were using. They recommended the module that we used for this project.  They continue to provide us with ad hoc support for our technical challenges.  What is the team composition? I work with one project manager and 2–3 developers.  How did you come to work with Zitec? We looked around for software development companies. We shortlisted 3–4 companies, and after meeting with all of them, Zitek stood out in terms of experience in Magento 2 and e-commerce. In addition, we also received positive feedback about them, so we hired them. How much have you invested with them? We’ve spent €10,000 (approximately $11,000 USD). What is the status of this engagement? We started working together in May 2021, and it’s ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Zitec has helped us automate our processes, increasing our sales and reducing our operational costs.  How did Zitec perform from a project management standpoint? They’re prompt and responsive — I’m satisfied with Zitek’s project management. We communicate through emails, phone calls, and Jira. What did you find most impressive about them? The competence of Zitek’s team is impressive. Are there any areas they could improve? They can increase their developers to improve their overall services. Do you have any advice for potential customers? Define the project in precise terms.  --- #### Custom Software Dev for Fintech Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: May 2021 - Ongoing **Project Summary**: Zitec provides custom software development for a fintech company. The team is building the client's platform which is mainly a payment gateway for retailers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Token Payment Services - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 16, 2021 **Feedback Summary**: So far, the team has demonstrated the core payment transaction well and still working for full development. The team has monthly sessions to discuss the project development's progress. The client is impressed by the team's competency, agility, and enthusiasm as their collaboration goes on. ""Their competency, agility, and enthusiasm to complete the project are impressive."" **BACKGROUND** Please describe your company and your position there. Token Payment Services SRL is a Bucharest-based Romanian subsidiary of Koç Group, the largest conglomerate in Turkey, which accounts for ~8% of Turkey’s GDP, and is a Fortune 500 entity with almost 27 billion USD global turnover. Token produces revolutionary, innovative products, value-added retail and payment services to retailers and creates a safe open platform for Fintech ecosystem. Token creates the devices and infrastructures to deliver intelligent payment and retail platforms, which shape future products and services while creating new revenue streams. I am CTO of Token Payment Services SRL. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? We are developing merchant friendly payment service provider product with Zitec. This is going to be authorized by NBR for PI and EMI licenses. Token PSP product is an end to end platform for the merchants including onboarding, core payment transactions, integration with multiple banks' virtual POS, payment routing algorithms for best commission rate, merchant and admin dashboards, and all with high security, fraud management and QoS. **SOLUTION** How did you select this vendor and what were the deciding factors? We have a series of criteria, the followings are the major ones: competency both in development and project management, upto date product software architecture (cloud, microservices, etc.)experience on similar projects before, agility for adapting requirements, optimum timeline and approach to the project with enthusiasm. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We develop end to end product with Zitec, including onboarding of the merchant, core payment, settlement, merchant and admin dashboards, security, fraud monitoring, PCI-DSS certification. The technology stack is based on cloud services and microservices. How many people from the vendor's team worked with you, and what were their positions? Full fledge team from PM to developers to SQA and security team, around 15 people. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are still in the process of development and Zitec team are inline with Token timeline. We had the first demo of core payment transaction very well. Describe their project management style, including communication tools and timeliness. PM is based on scrum, so we follow regular scrum rutines with Zitec. We as a customer and partner join grooming sessions and we have monthly acceptance sessions where our CEO joins and discuss about progress, support points, team and budget. Zitec has customized and very effective project management. What did you find most impressive or unique about this company? Their competency, agility, and enthusiasm to complete the project are impressive. Are there any areas for improvement or something they could have done differently? They are very open to design communication channels and project management in a customised way, according to your needs and expectations. --- #### IT Services & Digital Marketing for Garment Manufacturer **The Project** - Services: IT Managed Services, Other Digital Marketing - Project size: $200,000 to $999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Zitec handles the IT services and digital marketing needs of a garment manufacturer. The team is responsible for the e-commerce features implementation, digital marketing strategies, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, SC FILIP AND FAMILY SRL - Industry: Retail - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Oct 22, 2021 **Feedback Summary**: Zitec has joined the project, the client's monthly sales and customers have continued to increase significantly. The team holds regular meetings to keep things organized and make seamless progress. They are understanding and committed. ""The most impressive and unique parts of the Zitec are their dedication and professionalism."" **BACKGROUND** Please describe your company and your position there. iELM was founded in 2013 in Sweden and started as a small family business, designing and manufacturing children's clothing, aiming to offer unique and high-quality garments at the right price. Having moved its entire operations to Romania, iELM has grown to almost 200 employees and 6 production lines in Petresti, Dambovita County. I am the Marketing Director of the company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? iELM has been in continuous expansion, with online stores opened throughout Europe, in countries such as Germany, France, the UK, the Netherlands, Denmark, Austria, Spain, Finland, Estonia, The Czech Republic, and Poland, but also in the United States of America. Each eCommerce launched in a new country posed a new set of challenges, from understanding the various types of users and their needs, the local particularities, and the different online purchase behaviors. This is where Zitec stepped in, through digital marketing, software development, and cloud services and solutions, supporting us to achieve growth objectives. iELM has been relying heavily on technology to support business operations expansion across Europe, from custom software development to top-notch digital marketing solutions. We have been constantly looking for the best technology solutions to support business growth in multiple countries, optimize platform functioning and use data to drive better business decisions. **SOLUTION** How did you select this vendor and what were the deciding factors? Zitec has provided digital marketing, software development and cloud solutions services around the main projects making up our longtime collaboration: eCommerce set-up for launching on new markets, including implementation of delivery features, payment processors, translations, configurations, process automation, as well as marketing tools Digital Marketing strategies to support iELM’s business growth through continuous market research, campaign monitoring and optimization. eCommerce update to Magento 2 eCommerce platform deployment from AWS to Google Cloud Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After a kick-off meeting, we started working together on improving the business until this day, and we will continue do so from now on too. How many people from the vendor's team worked with you, and what were their positions? We are working with two teams, each one of them having its own project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? In 2019, the company registered a 500% boost in monthly sales, reaching EUR 1 million on a monthly basis, after an investment in promotional efforts up by only 20%. iELM is currently serving over 300.000 customers in 14 different countries. Describe their project management style, including communication tools and timeliness. We have daily stand-ups with the teams and the project managers in order to make things work flawless. What did you find most impressive or unique about this company? The most impressive and unique parts of the Zitec are their dedication and professionalism. Are there any areas for improvement or something they could have done differently? When we first started there were some minor communication issues, but in time we have made things work smoothly. --- #### Cloud Consulting for VR Cycling Simulator Company **The Project** - Services: Cloud Consulting & SI - Project size: Less than $10,000 - Project length: Aug. 2020 - Jan. 2021 **Project Summary**: Zitec provided cloud consulting for a VR cycling simulator company. They helped the company migrate AWS into Google Cloud infrastructure, simultaneously changing the platform’s backend for stability. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Operations, VR Cycling Simulator Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 22, 2021 **Feedback Summary**: As a result of the partnership, the company’s new infrastructure enabled future development, particularly the integration of Google Stadia, Google Maps, and analytics capabilities. Zitec effectively attended meetings, clarifying each process. Overall, they worked independently without much downtime. ""We were impressed with their expertise in cloud infrastructure."" **BACKGROUND** Please describe your company and your position there. RGT Cycling is a virtual reality cycling simulator available for PC, Mac, and Apple TV. It is used in conjunction with iOS and Android Apps and supported training hardware. Users worldwide can Go Beyond and connect, ride, race, and train together in a virtual reality that recreates the captivating culture of real-world cycling. Role: Head of Operations **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec? Our goal was to migrate from Amazon to the Google Cloud infrastructure, while at the same time making significant changes in our back-end infrastructure that would optimize use of resources and significantly improve stability. **SOLUTION** How did you select this vendor and what were the deciding factors? Zitec is a recognized, respected custom software development and digital marketing services company in the tech community in Romania, and we already knew they have deep technical knowledge of all cloud options. We felt that working with Zitec would both speed up the process, as well as accelerated learning in our own team. Describe the project in detail and walk through the stages of the project. In the migration phase, Zitec engineers first prepared the project’s structure, taking into account the recommendations from Google Cloud security foundations guide. Next, the development environment was provisioned using Terraform (for infrastructure) and Ansible (for configuration and deployments), backed by Gitlab CI where new CI/CD pipelines were being implemented in order to trigger the jobs. Even if the applications were already containerized, Zitec reshaped the way to do it in order to automatically build on Gitlab CI every image, using triggers like merge request events or new pushes on master. From a security point of view, Zitec promoted and implemented the existing GCP capabilities: IAP to control the HTTP(s) and SSH access to various resources from the dev environment and eliminate the need of a VPN connection OS Login for SSH control Container Analysis to scan for vulnerabilities all the Docker images OS Config to collect and review operating system information, especially for the packages with security updates available. Being an “improve & move” migration that touched a lot of components, Zitec decided to minimize the number of components reworked during this phase and adopted only a few managed services, such as Cloud SQL, Cloud Memorystore and Cloud Storage. The containerized applications were deployed on Compute Engines using both types of instance groups, unmanaged or managed with auto scaling enabled. In a second phase, the plan is to move all the components from Compute Engine to Cloud Run or in a GKE cluster. Other GCP services in use were Operations for Monitoring & Logging, Global LB with premium network for decreased latency, and Transfer Service to move the static data from AWS S3 to GCP Storage. When the production environment was ready and tested by the customer, the switchover to GCP was executed with a short period of downtime required only to sync the database. How many resources from the vendor's team worked with you, and what were their positions? The implementation team consisted of two DevOps engineers from Zitec's part. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? In addition to supporting growing volumes at lower costs, the RGT Cycling infrastructure now allows for the company's future development plans to include integrations with services like Google Stadia, Google Maps, and analytics capabilities. How effective was the workflow between your team and theirs? Very effective: meetings went straight to the point, clarifying next steps and allowing each team to work well independently, without too much “down-time” while waiting for deliverable from the other team. What did you find most impressive or unique about this company? We were impressed with their expertise in cloud infrastructure. The ease in proposing practical solutions we would not have thought about. Are there any areas for improvement or something they could have done differently? None that we can think of. --- #### Custom Software & API Dev & UX/UI Design for Car Testing Co **The Project** - Services: API Development, Custom Software Development, UX/UI Design - Project size: Confidential - Project length: July 2024 - Feb. 2025 **Project Summary**: Zitec (Formerly Equilobe Software) has developed a custom application for a car testing company. The app automates invoices and payment tracking workflows, and the team has built an API server and a web UI for it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Management Accounting, Registrul Auto Român - R.A. - Industry: Automotive - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Oct 22, 2024 **Feedback Summary**: Zitec (Formerly Equilobe Software) has successfully launched the app on time and without any significant incidents. The team quickly addresses feedback, communicates via Slack, and manages the project via GitHub and Linear. Their responsiveness and ability to understand the client's requirements is impressive. ""We are impressed with their approach to communication and responsiveness to scaling."" **BACKGROUND** Please describe your company and position.Head of Management Accounting, Registrul Auto Român (R.A.R.)Describe what your company does in a single sentence.Car technical tests and analyses **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Equilobe Software to accomplish?Equilobe Software has developed a custom application for our financial department. This application automates invoices and payment tracking workflows. **SOLUTION** How did you find Equilobe Software?ReferralWhy did you select Equilobe Software over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Equilobe Software were assigned to this project?Aprox. 5 employees. PO/PM, Product designer and developers.Describe the scope of work in detail. Please include a summary of key deliverables.The project focused on developing and implementing a custom application that centralizes and automates the invoicing and payment tracking workflows for ITP(Periodic Technical Inspection for all vehicles in Romania) and TLV(Tachographs and Speed Limiters) service providers. The main challenge was eliminating reliance on outdated, unintuitive solutions based on physical documents and Excel sheets, transforming them into a modern digital solution.Key delivrables:discovery sessions to restructure our working modelfunctional app with several user access levelsFigma wireframes iterations, prototyping and final designsWhat is the status of this engagement?Work in progress **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased operational efficiency by reducing the processing time for invoices and payments.Unblocked 50% of the cash registers at the main branch in Bucharest, which were previously tied up daily with manual processing/printing of invoices and payments.Reduced human error and improved traceability of invoice and payment history due to the automation of invoice and payment matching processes, and enhanced user experience.Positive feedback, with users appreciating the improved functionality and ease of use.A 90% reduction in paper usage, contributing to cost efficiency and environmental protection.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was conducted efficiently, following Agile methodologies, with initial discovery discussions and continuous communication through both Zoom and live sessions. There were also several sessions of qualitative user testing. The team worked well, engaging with all of our internal departments, as well as RAR’s partner service providers, with whom various sections of the developed application were integrated.What was your primary form of communication with Equilobe Software?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The team stood out with their self-organization skills and high technical expertise. We appreciated their commitment to finding the best technical solutions while meeting tight deadlines.Are there any areas for improvement or something Equilobe Software could have done differently?Nothing comes to my mind right now. --- #### Custom Software Development for Financial Institution **The Project** - Services: API Development, Application Testing, Custom Software Development - Project size: $200,000 to $999,999 - Project length: July 2022 - Sep. 2023 **Project Summary**: Zitec worked with a financial institution to build a blockchain-enabled neobanking system. They handled system integrations, simulations, and testing and ensured that the solution met cybersecurity regulations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Financial Institution - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 18, 2024 **Feedback Summary**: Zitec delivered a solution that accurately aligned with the client's requirements despite the project's complexity. The team's ability to anticipate difficulties and deep understanding of the client's urgency and goals was a highlight of the engagement. Their no-nonsense approach also stood out. ""What Zitec brought to the project was far more valuable and cost-effective than anything we could have pulled together on our own."" **BACKGROUND** Please describe your company and position. I am the CEO of a financial services company Describe what your company does in a single sentence.We are a financial institution, licensed by the National Bank of Romania, providing payment processing services for online transactions through traditional and alternative payment methods. Our platform enables processing payments in any currency, from customers all over Europe, through virtually any payment method. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?Our main goal was to build a blockchain-enabled robust and scalable cybersecurity compliant neobanking system that would instill regulatory and market confidence. This system would allow non-custodial crypto wallet holders to use crypto money to make payments within one banking system and one app, enriching their experience further. **SOLUTION** How did you find Zitec?Online SearchReferralOtherWhy did you select Zitec over others?Close to my geographic locationPricing fit our budgetGood value for costHow many teammates from Zitec were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Due to crypto’s volatility, the advancement of blockchain and the anticipation of new EU regulations, we had to capitalize on a first-mover advantage and build a credible, enterprise-grade banking product. This proved to be rather complicated to define as the product had no precedents in Europe, while market and industry indicators were less than encouraging. At the time, everything associated with blockchain and crypto had a bad reputation with close to zero chances of generating regulatory confidence. It was crucial to demonstrate to the national banking authority that everything was above board. Secondly, because the product would be the first of its kind, there was no way to accurately estimate how long it would take to build, much less prove its secure and reliable viability on paper to obtain approvals. The third challenge and by far the most complicated, was to build a cohesive and collaborative team to make it happen. Developing and integrating the different parts into building a core digital banking system was hard enough. Add the integration of blockchain crypto systems, new physical and virtual card issuance and management systems, and combine all that with security, regulatory and operational compliance, anything that could go wrong very quickly multiplies. In fact, at any one time during the different project phases, eight to ten service providers were involved, each with their own internal and technical teams, and their own way of doing. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We decided to build an MVP (minimum viable product) blockchain-enabled neobank pilot that would demonstrate to the national authorities its integral viability to facilitate high-volume transactions and move money around in crypto and fiat money.The system was built on purpose to not create a different result even when it received repetitive signals or actions. This prevented double charging a consumer or duplicating payments to a merchant. In parallel, the system had to be able to handle transaction volumes that might fluctuate and surge under millions of active users within seconds. Any round-the-clock, high-volume, and highly regulated type of online transactions needed to ensure systems resilience for this, and for withstanding downtimes or cybersecurity threats. Zitec worked hand in hand with us to manage the different integrations and build necessary workarounds, particularly in three strategic areas to keep the project on track:System Integrations, Simulations and TestingEnsuring Digital Layers Serve the BusinessMeeting Regulatory DemandsDescribe their project management. Did they deliver items on time? How did they respond to your needs?What Zitec brought to the project was far more valuable and cost-effective than anything we could have pulled together on our own. It wasn’t just programming skills we needed, but tech consulting capabilities,  infrastructure competencies, product management and testing, as well as a ready, mature and experienced team who understood our urgency without unrealistic promises. From firsthand experience, full control and anticipation of difficulties that arise in a high-stakes project are near impossible. The discrepancies between the initial proposal and implementation tend to show up at the worst moments. Zitec understood this and made their role part of our solution as much as being our service partner. What they built has become a cybersecurity compliant backbone that our internal teams can take full control of and confidently scale to grow our neobanking business. What was your primary form of communication with Zitec?Virtual MeetingEmail or Messaging AppIn-Person MeetingWhat did you find most impressive or unique about this company?We chose Zitec for their people, their no-nonsense approach and their team’s technical maturity in dealing with a complex high-stakes project. They employ enterprise-grade standards, processes and frameworks that ensure on-time and on-target delivery, as well as post launch resilience and scalability.  Are there any areas for improvement or something Zitec could have done differently?Nothing --- #### UI/UX Design for Digital Services Agency **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: April 2023 **Project Summary**: Zitec was hired to conduct a UX/UI audit for a digital services agency. They provided recommendations for how to improve the client's website's overall design. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Project Coordinator, Digital Services Agency - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — May 12, 2023 **Feedback Summary**: Zitec provided recommendations that aligned with general design standards, addressing all questions regarding the audit report and project. Their responsive and detail-oriented approach, along with effective communication, ensured a smooth process. ""The most impressive thing about Zitec is being detail-oriented."" **BACKGROUND** Please describe your company and position.I am the Project Coordinator at a Digital Services AgencyDescribe what your company does in a single sentence.It offers a digital service to facilitate people's life. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish?UX/UI audit **SOLUTION** How did you find Zitec?Online SearchClutch SiteWhy did you select Zitec over others?High ratingsPricing fit our budgetHow many teammates from Zitec were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Zitec was assigned to conduct UX/UI audit for our website which is not released yet. Their goal was to address the pain points in the design and give proper recommendations to improve our work. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The reasonableness of the pain points detected. The recommendations were complied with the general design standards. The deadline was met. All our questions regarding the audit report and project were answered.What was your primary form of communication with Zitec?Virtual MeetingEmail or Messaging AppDescribe their project management. Did they deliver items on time? How did they respond to your needs?The report was delivered on time. During the process, we got responses for all email communication within a reasonable time interval. They were on time for the scheduled virtual meetings as well. Considered all our points/requests during the process.What did you find most impressive or unique about this company?The most impressive thing about Zitec is being detail-oriented. They paid attention to every detail in the project a lot and addressed them respectively.Are there any areas for improvement or something Zitec could have done differently?In the beginning of the project agreement, the communication between us was not very well. We could have received responses to our email earlier actually. So, the time management and communication were not very well in the beginning. However, after beginning the process, it did improve. --- #### Web Design for Retail Company **The Project** - Services: Cloud Consulting & SI, E-Commerce Development, UX/UI Design, Web Design - Project size: Confidential - Project length: Nov. 2022 - Jan. 2023 **Project Summary**: Zitec designed a website for a retail company. The team was responsible for the site's design, upgrading, and security. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Specialist, Retail Company - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2023 **Feedback Summary**: Zitec successfully delivered the designs, meeting the client's expectations. They communicated frequently and promptly via video conferences and email, ensuring an effective workflow. Their professionalism was a hallmark of their work. ""Their professionalism was impressive."" **BACKGROUND** Please describe your company and position. I am the eCommerce Specialist of (a/an) Retail Describe what your company does in a single sentence. Retail **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Zitec to accomplish? Design Upgrade Security **SOLUTION** How did you find Zitec? Online Search Other Why did you select Zitec over others? High ratings What was the size of Zitec’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. New site design. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Web design Describe their project management. Did they deliver items on time? How did they respond to your needs? Few delays. What was your primary form of communication with Zitec? Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? Their professionalism was impressive. Are there any areas for improvement or something Zitec could have done differently? no --- #### Custom Software Dev for Wholesale Software Solutions Firm **The Project** - Services: BI & Big Data Consulting & SI, Custom Software Development, UX/UI Design - Project size: Confidential - Project length: Feb. 2021 - Feb. 2023 **Project Summary**: Zitec (Formerly Equilobe Software) developed a software POC and MVP for a wholesale software solutions firm. This tool would enable users to manage business KPIs and implement mobile analytics tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Wholesale Software Solutions Firm - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Mar 2, 2023 **Feedback Summary**: Thanks to Zitec's (Formerly Equilove Software's) efforts, the client was pleased with the project's outcome. The team was passionate about the thought process, which helped achieve high-quality results. Moreover, they were consistently open-minded, transparent, and honest throughout the engagement. ""They had a good work culture and empowered team members."" **BACKGROUND** Please describe your company and position.I'm the product manager of a wholesale software solutions company.Describe what your company does in a single sentence.Develop digital solutions for the wholesale industry **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Equilobe Software to accomplish?Proof-of-concept (POC)Minimum viable product (MVP) **SOLUTION** How did you find Equilobe Software?OtherWhy did you select Equilobe Software over others?Great culture fit, Referred to me, Company values alignedWhat was the size of Equilobe Software’s team?2-5 EmployeesWhat was your primary form of communication with Equilobe Software?Virtual MeetingDescribe the scope of work in detail. Please include a summary of key deliverables.Starting from an idea and develop a proof-of-concept for a mobile analytics tool that enables top management users to easily check business KPIs. Due to good feedbacks MVP and post-MVP stages continued. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Qualitative feedbacksDescribe their project management. Did they deliver items on time? How did they respond to your needs?Agile way of working (iterative and incremental). Very passionate about product thinking, that is delivering on outcomes. Focused on creating value with the least effort. Open minded, transparent and honest.What did you find most impressive or unique about this company?They had a good work culture and empowered team members to achieve their best.Are there any areas for improvement or something Equilobe Software could have done differently?All good --- #### SaaS Platform Dev for Recruitment Company **The Project** - Services: Custom Software Development - Project size: $10,000,000 + - Project length: Jan. 2013 - Ongoing **Project Summary**: Zitec (Formerly Equilobe Software) has provided platform development services to a recruitment company. They've built multiple versions of the client's SaaS recruitment platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Executive, Recruitment Company - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 3, 2023 **Feedback Summary**: Zitec (Formerly Equilobe Software) has delivered good-quality work, and the client is satisfied with the results. They use Jira to manage the project and email to communicate. The team's creativity and cost-efficiency have been hallmarks of the partnership. ""They have exceeded every one of the internal metrics we have established along the way."" **BACKGROUND** Please describe your company and your position there.I'm the founder and executive of a SaaS-based recruitment platform. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Equilobe Software, and what were your goals?We hired Equilobe based upon the recommendation of a world-class CTO we brought in to consult on the Project. We were looking for a firm to build Version 1 of our platform. **SOLUTION** How did you select this vendor and what were the deciding factors?They came highly-recommended and they were very professional in their approach to the project.Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.We brought them on tio the project 10 years ago to build version 1 of the platform and we are now on Version 3. They have been with us every step of the way through the growth of our company.How many people from the vendor's team worked with you, and what were their positions?3-5. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables?They have exceeded every one of the internal metrics we have established along the way.Describe their project management style, including communication tools and timeliness.Great collaboration (email, Jira, and video conferencing) -- and they are outside the box thinkers. They are all about cost-efficiency.What did you find most impressive or unique about this company?The quality of their work!Are there any areas for improvement or something they could have done differently?Nothing -- they have been amazing! --- #### Web App Dev for Consumer Packaged Goods Company **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - May 2022 **Project Summary**: A CPG (consumer packaged goods) company partnered with Zitec for web app development. The team built the client's platform, who aims to generate leads to increase sales. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Brand Manager, Strauss Group - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Aug 5, 2022 **Feedback Summary**: The web app was released and received positive comments from both internal and external stakeholders, thanks to Zitec. The team led thorough brainstorming sessions, communicating via email, Slack, and virtual meetings during the engagement. Their excellent project execution impressed the client. ""Their ability to understand the project needs and translate them into a product or service to offer."" **BACKGROUND** Please describe your company and your position there. We are an important CPG company in Romania with very good knowledge in manufacturing and distribution but less experience in the digital space. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? On the B2B channel we wanted to capture qualified leads which hopefully would result in sales increase. We hope that a few p.p of our leads would come from this web app. **SOLUTION** How did you select this vendor and what were the deciding factors? We had a shortlist of vendors and we chose Zitec based on the response to the brief, past experience, company info and project cost. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Zitec came with a thoughtful process in which they translated our needs to the technology needed, product attributes and then we committed on a clear timetable orthodoxly respected. How many people from the vendor's team worked with you, and what were their positions? Team of 6: Account Manager Web Designer 2 x WebDeveloper Copywriter Experience Officer **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The project received a very good feedback both internally and starting to receive also externally (TBC by external clients with numbers soon). Describe their project management style, including communication tools and timeliness. We had diverse meetings: from in-depth discussions, focus groups, brainstorming in the exploratory phase to email, virtual meetings and project management on slack. What did you find most impressive or unique about this company? Their ability to understand the project needs and translate them into a product or service to offer. From work quality perspective, nothing to complain! Are there any areas for improvement or something they could have done differently? Nothing that we are aware now. --- #### Web Design for Bank **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Apr. 2019 **Project Summary**: Zitec was tasked with relaunching a website for a bank. Their challenge was to integrate their site with core banking apps and databases specific to financial banking activities.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Online Marketing Manager, Bank - Industry: Financial services - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Jan 18, 2022 **Feedback Summary**: Zitec's project allowed them to use landing pages as sales tools in collecting leads. They had a transparent and flexible process that developed alternative solutions quickly. In the end, they created a stable platform. ""We admire their flexibility and speed in developing alternative solutions to the problems inherent in large projects."" **BACKGROUND** Please describe your company and your position there. I coordinate the Online Marketing Department within Credit Europe Bank Romania, a bank focused on the Romanian credit card market. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Zitec, and what were your goals? The purpose of the project was to relaunch the bank's website www.crediteurope.ro as a site for sale, not just for presenting banking products. The challenge of the project was to integrate the site platform with core banking applications as well as with other databases specific to financial banking activities (exchange rates, money market indices, interest rate calculators for credit or savings products, etc.). **SOLUTION** How did you select this vendor and what were the deciding factors? A pitch was organized to select the software development company. We chose ZItec for their professionalism in implementing solutions with a high degree of security. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project was developed in several steps: evaluation, design of the structure of the data bases, development of APIs for taking data from banking software, development of a dedicated content management platform through which all the pages of the site could be subsequently generated. How many people from the vendor's team worked with you, and what were their positions? More than 10 people were involved in the project. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The new site is very stable and allows us to use landing pages as a sales tool in collecting leads. Describe their project management style, including communication tools and timeliness. The project management team was very transparent, we had direct access to the Redmine platform to follow all the steps of the project, until the end. What did you find most impressive or unique about this company? We admire their flexibility and speed in developing alternative solutions to the problems inherent in large projects. Are there any areas for improvement or something they could have done differently? No --- ## Portfolio & Awards ### Website redesign for the most loved Romanian brand Arctic is one of Romania's most loved brands. The company reached out to us for redesigning their website. Using an app-like approach and cutting-edge AI, we've managed to create a compelling experience. Here is the story of how it happened. ### SoftwareContinuous Improvement Services for Arctic Arctic is the leader of the Romanian household appliances market and owner of the biggest household appliances factory in Continental Europe. One of the most important companies in Romania, Arctic has a team of over 3600 employees and a turnover of 2.2 billion lei in 2017. Currently, 87% of the total Arctic production is exported in over 80 countries. Services we provided: Meeting the constantly growing demands of customers: The monitoring of and solutions for GDPR and security Functionality updates  Landing page development for marketing campaigns Call center activity support Better security and Data protection: A superior level of security for personal data An increased number of online warranty certificates and better speed in their processing  Continuously optimized websites for search engines (SEO) through the automation of the work process ### Improve and move to Google Cloud - RGT Cycling RGT Cycling is a virtual reality cycling simulator available for PC, Mac, and Apple TV. It is used in conjunction with iOS and Android Apps and supported training hardware.  As a Google Cloud Premier Partner, Zitec has managed the infrastructure migration and cloud ecosystem modernization for RGT Cycling at all stages, from solution assessment, architecture & design, environment setup, testing cycles, migration, and post-migration support.  In addition to supporting growing volumes at lower costs, the RGT Cycling infrastructure now allows for the company's future development plans to include integrations with services like Google Stadia, Google Maps, and analytics capabilities.    ### UX redesign for Romstal Romstal is one of the largest sanitaryware distributors in Eastern Europe with about 200 stores located in Romania, Ukraine, Serbia, Moldova, Russia, Bulgaria, and Italy.  When it comes to eCommerce websites it's all about UX and best practices that lead to conversion rate optimization Services we provided: Discover & Collect: Stakeholder interviews Analytics reviews Heatmap analyses Heuristic evaluations Competitive analyses Analyze and Plan Personas Journey Maps User Interviews Ideate and Create Sketches Wireframes Prototypes Testing Results: On web: 114% more transactions, 79% higher conversion rates, 15% more traffic and the bounce rate was reduced by 60%. All these lead to a strong 53% boost in revenue. On mobile: 134% more transactions, 83% higher conversion rates, 28% more traffic and the bounce rate was reduced by 61%. All these lead to a strong 48% boost in revenue. https://www.romstal.ro ### UX/UI redesign for Sameday With over 10 years of the market, Sameday is the delivery company with the largest national network in Romania, always looking to innovate and improve.  Following a very thorough UX process, we gained insight into the business and its users' specific needs and goals. Then we put all this information to good use and we redesigned Sameday's UI completely from scratch.  10% increase in new customer acquisition 20% more job applications Business growth of the year in Courier and Postal Service at the Business Awards for Excellence (GOVNET, Romania's Business News Gate, 2019) https://sameday.ro   ### Banking Mobile App Optimization for Card Avantaj Card Avantaj, a Credit Europe Bank product, is probably the most popular credit card for shopping in Romania. We gave Avantaj2Go, the mobile app for Card Avantaj users, a brand new look and feel, allowing users to have complete control over their credit cards.  Services we provided: UI/UX Design iOS App Development Android App Development  https://www.crediteurope.ro ### Zitec develops Mirro, a modern performance tool Zitec developed Mirro, a performance management tool that helps companies foster a culture of feedback and increase alignment with clear OKRs. It aims to provide a complete hire-to-retire employee experience, also solving day-to-day administrative tasks in a user-friendly manner. ### Process optimization in cloud with Microsoft Azure Based in Bucharest, Romania, GSX Value Chain is a new specialist consultancy that provides world-class service to international clients. A key client process at GSX is an algorithm that provides insight into its current acquisition needs and then delivers a more efficient way to fulfill the order internally. GSX moved the process into Azure, with the help of local Microsoft Partner Zitec, which made a radical difference. “With our new software and the help of Azure, search can now be completed in 15 minutes,” confirms O’Connell. The solution is built on top of Azure and takes full advantage of its ability to work with key open-source software, like Linux, nginx, PHP, MySQL, and Redis, and most importantly for GSX, Microsoft Azure Database for MySQL.   The move has led to raised performance and flexibility, along with better transparency as it’s now easier to navigate a reverse lookup in process.   ### Increasing transactions from product recommendatio Vivre is the largest online store for furniture, textiles, and decorations in Central and Eastern Europe, present in 9 countries. Vivre has an offer of over 150 thousand products, over 1000 brands in its portfolio, and over 4 million orders delivered in 8 years.   Zitec supported Vivre with the implementing and configuring of Recommendations AI, Google Cloud’s latest AI solution that provides product recommendations for each customer’s preferences across all touchpoints, anywhere in the customer journey.   Results have shown an increase of over 15% in transactions from product recommendations. Overall, Recommendations AI has increased its efficiency with 50% from project-start and is expected to improve as Vivre continues to build and run new experiments. ### Amadeus CARE ERP and CRM Amadeus CARE (Customer Administration & Reporting Extranet) is a complex ERP tool developed by Zitec, dedicated to administering the flow of internal processes and managing reports with customers (economic agents) from the Amadeus commercial and travel sales network. Amadeus is a world leader in offering solutions in the field of tourism, solutions for the distribution and sale of tourist services. Amadeus solutions and services are used by Amadeus customers in a variety of ways. More than 90,000 tourist agencies and about 30,000 points of sale belonging to the airlines use the Amadeus system to operate. ### The Fundworks ERP To provide businesses with speedy access to capital, The Fundworks needs technology powerful enough to process, track, analyze, and manage thousands of transactions every day.  The California–based financing provider worked with Zitec and Microsoft to build an enterprise management web portal powered by the Microsoft Azure cloud platform. The implemented solution gave its business teams, brokers, and merchants centralized visibility into submissions, offers, payments, and deal performance. Now The Fundworks has an efficient, powerful, scalable platform that it uses to give merchants the funds they need to succeed, grow, and create jobs. ### STMicroelectronics CSM Zitec developed the search engine for ST.com, a site with a huge number of items. ST is one of the world's biggest semiconductor manufacturer, with a net revenue of $ 6.97 billion in 2016. Having one of the industry's broadest product portfolios, ST offers customers a wide range of electronic applications and semiconductors innovative solutions for Smart Driving, Smart Living and IoT. ### Flanco Black Friday Zitec developed for Flanco a web, open-source platform using cloud infrastructure from Microsoft Azure, capable to support the client's activity during the Black Friday event, and the online shop, flanco.ro, developed on Magento Enterprise.  Flanco is one of the leading Romanian retailer of IT&C, electronics and appliances. ### NOD B2B Platform Zitec developed a B2B solution dedicated to NOD partners, in order to ensure a more efficient collaboration and to streamline the company's internal work processes. NOD is the leader of the electro-IT distribution market in Romania, the main partner for the largest global electro-IT manufacturers on the Romanian market. Currently, the company has a network of more than 3,000 customers, being also an important provider of local retail networks.  ### Regista SaaS Regista is SaaS application developed by Zitec to manage registration numbers for input and output documents. It can be used for both public and private sectors or in any other company which uses printed documents in their interactions with the clients. Regista handles over 1.1M documents per year and is being used in city halls from more than 36 counties in Romania.  ### Depanero Back Office Zitec has developed for Depanero, one of the leading providers of service and repair for electronics and computer hardware in Romania, a powerful and flexible service application to provide: flexibility in operational flows, automation of flows, integration with partners and suppliers, automatic communication to the final customer ### Commitment to innovation in fintech Instant Factoring is the first Romanian online fintech platform for factoring, a start-up where Zitec acts as Technology Partner, functioning as an NBFI - non-banking financial institution. Its goal is to provide fast and simple financing via invoice discounting to SMBs in Romania and across the region, helping companies that would otherwise struggle to get financed to have a reliable and predictable alternative to bank loans. Instant Factoring closed its first year of activity on the factoring market in Romania with a volume of over 1,930 fundings granted to small companies and micro-enterprises, worth 4 million EUR, and estimated ending 2019 with a 300 percent increase in customer portfolio, and a total funding volume of 15 million EUR.   Through a Google Cloud managed IT infrastructure, Instant Factoring enjoys high agility and scalability at lower costs, being able to continuously develop new product features and accelerate its disruptive initiatives on the Romanian financial services market.     ### Caru' cu bere website Zitec designed and developed the new Caru' cu bere website and optimized its functionality in terms of user experience and usability.  Caru' cu bere is the oldest beerhouse in Romania and one of the main tourist attractions in Bucharest, with a history of more than 130 years. ### Global Learning Semesters As a special project in the Zitec portfolio, Global Learning Semesters is a software solution designed to respond to the challenges raised by the diversity of processes and the number of users involved in the administration process: students, parents, representatives of the partnering universities, as well as the Global Learning Semesters staff. As part of this project, Zitec developed a SaaS CRM (System as a Service Customer Relationship Management), consisting of multiple integrated custom software solutions for University of Nicosia, Global Semesters, Intercollege and Medical School. ### Latest Thinking The project consisted of the development of a video platform for Latest Thinking, with the goal to facilitate access to world’s cutting-edge scientific research for everyone interested in science. Zitec was in charge with the creation of the development environment, code versioning, configuring Drupal, writing custom Drupal modules, making integrations with 3rd parties and configuring the overall cloud infrastructure for the production environment.  ### Zitec helps Strini Tires A/S expand business Strini Tires A/S is a Danish company with over 40 years of experience in importing and selling a wide range of tires and rims by brands such as Pirelli, Semperit, Continental, General Tire or Michelin. Strini has an extensive network of B2B customers in Denmark, consisting of tires and rim shops, webshops, workshops, car dealers, and many others.   Zitec partnered with Strini Tires A/S to develop a Magento 2 eCommerce platform on Google Cloud and supported the Danish company with over 40 years of experience in tires and rims B2B commerce to expand its business to B2C.   The newly launched B2C web store manages frequent inventories and fluctuating delivery times, it integrates with multiple suppliers, allowing fast stock synchronization, and is able to offer for distribution a stock of 25.000 products.           ### Industry Recognitions - Google Cloud EMEA Social Impact Partner for 2024 - Business Services Company of The Year (<800 EE) - Best Microsoft Azure Partner 2022 - Microsoft Partner of The Year | Romania, 2023 - Company of The Year at Gala ANIS 2023 - Top Best Digital Marketing Agencies by Forbes 2020 - Employer of the Year 2021 (<800 EE) - Finalist in Made in Romania Best 15 Companies 2022 - #2nd most appreciated employer in Romania | 2021 - Company of the Year at Gala ANIS 2022 ## Packages ## Locations (3) ### București, Romania (Headquarters) - 165 Splaiul Unirii, TNO2 Building, 6th floor, 3rd district, 030133 Bucharest, Romania - București 030133 - Romania - 151 - 200 employees - Phone: +40732112164 ### Brașov, Romania - 13 Decembrie nr. 31, Neorama Office - Brașov 500199 - Romania - 10 - 15 employees - Phone: +40732112164 ### London, England - 20 Baker Street, 3rd floor - London W1U 3BX - England - 2 - 5 employees - Phone: +40732112164 ## Contact Zitec [Send a message](https://clutch.co/profile/zitec) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/203567/) - [Facebook](https://www.facebook.com/zitec/) - [X](https://twitter.com/zitec)