Zitec is a nearshoring software engineering partner to European multinationals, addressing complex multi-tenant and multi-user digital transformation.
Zitec's full-scope approach, including both business consulting and technical capabilities, complements our 22+ years of experience in digital transformation projects in industries such as retail, financial services, logistics, healthcare, and the public sector.
MAIN COMPANY-LEVEL CERTIFICATIONS:
Microsoft Solutions Partner
Microsoft Partner of the Year
Google Cloud Premier Partner
Google Cloud Partner of the Year for Social Impact
Recommendations AI by Google Cloud Implementation Partner
Amazon Technology Partner
Adobe Bronze Solution Partner
Marketo Platform Certification
Bitdefender (Bronze Reseller Partner)
VTEX Partner
SERVICE APPROACH:
Business-Technology Consulting: digital product and business analysis, product ROI assessment, UI/UX audit, security pentest, DevSecOps, cloud computing, data analytics, etc.
Custom Product Development: full-cycle software development, mobile apps, web development, omnichannel platforms, marketplace platforms, e-commerce, process and management automation, UI/UX design, MVP or POC design & delivery, product staging & development, etc.
IT modernization: infrastructure & cloud migration, multi-system integration, full stack software development, etc.
Value-Added Digital Services: digital marketing, continuous improvement and managed services, etc.
PROPRIETARY PRODUCTS:
Regista - Market leader SaaS in the registry and document management segment for digitalizing Romanian public organizations.
Mirro.io - Complete HR performance management application that boosts team productivity and builds strong workplace cultures.
Movacy - End-to-end software solution designed to help courier and postal service companies optimise their logistics operations.
Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
250 - 999
Locations
București, Romania
Year founded
Founded 2003
2 Locations
București , Romania
Brașov , Romania
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
Undisclosed
Rating for cost
4.9
/5
What Clients Have Said
Zitec offers good value for cost, with clients highlighting affordable pricing and efficient project management. Specific costs mentioned include a €10,000 investment for ongoing e-commerce support. Clients appreciate their responsiveness, technical expertise, and ability to reduce operational costs significantly.
Zitec's project management is consistently praised for being efficient, structured, and communicative. They have delivered projects on time and within budget, ensuring clarity and transparency throughout the process. Clients value their proactive and responsive approach.
Impressive Technical Knowledge
Zitec's technical expertise, particularly in areas like software development, cloud services, and blockchain, is highly regarded by clients. They have delivered innovative and customized solutions that meet clients' specific business needs and goals.
Areas for Improvement in Developer Guidance
While Zitec's senior developers are praised for their initiative and independence, there is feedback suggesting that less experienced developers could benefit from closer guidance to enhance their performance and impact.
Effective Communication and Collaboration
Zitec is lauded for their effective communication and collaboration with clients. They use various tools to maintain seamless communication and ensure that clients are kept informed and involved throughout the project lifecycle.
Expertise in Cloud Solutions and Modernization
Zitec has been praised for their expertise in cloud solutions and modernization. They have successfully helped clients transition to cloud infrastructures, such as Azure and Google Cloud, optimizing costs and enhancing operational efficiency. Clients appreciated their ability to deliver scalable, secure, and automated solutions.
Proficient in UX/UI Design
Clients commend Zitec for their strong UX/UI design skills, which have enhanced user experiences across various platforms. They have successfully redesigned interfaces for mobile apps and payment terminals, leading to increased user satisfaction and engagement.
IT Services & Digital Marketing for Garment Manufacturer
IT Managed ServicesOther Digital Marketing
$200,000 to $999,999
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The most impressive and unique parts of the Zitec are their dedication and professionalism."
Oct 22, 2021
Marketing Director, SC FILIP AND FAMILY SRL
George Stefan
Verified
Retail
Romania
201-500 Employees
Online Review
Verified
Zitec handles the IT services and digital marketing needs of a garment manufacturer. The team is responsible for the e-commerce features implementation, digital marketing strategies, and more.
Zitec has joined the project, the client's monthly sales and customers have continued to increase significantly. The team holds regular meetings to keep things organized and make seamless progress. They are understanding and committed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
iELM was founded in 2013 in Sweden and started as a small family business, designing and manufacturing children's clothing, aiming to offer unique and high-quality garments at the right price. Having moved its entire operations to Romania, iELM has grown to almost 200 employees and 6 production lines in Petresti, Dambovita County. I am the Marketing Director of the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Zitec, and what were your goals?
iELM has been in continuous expansion, with online stores opened throughout Europe, in countries such as Germany, France, the UK, the Netherlands, Denmark, Austria, Spain, Finland, Estonia, The Czech Republic, and Poland, but also in the United States of America. Each eCommerce launched in a new country posed a new set of challenges, from understanding the various types of users and their needs, the local particularities, and the different online purchase behaviors.
This is where Zitec stepped in, through digital marketing, software development, and cloud services and solutions, supporting us to achieve growth objectives. iELM has been relying heavily on technology to support business operations expansion across Europe, from custom software development to top-notch digital marketing solutions. We have been constantly looking for the best technology solutions to support business growth in multiple countries, optimize platform functioning and use data to drive better business decisions.
SOLUTION
How did you select this vendor and what were the deciding factors?
Zitec has provided digital marketing, software development and cloud solutions services around the main projects making up our longtime collaboration:
eCommerce set-up for launching on new markets, including implementation of delivery features, payment processors, translations, configurations, process automation, as well as marketing tools
Digital Marketing strategies to support iELM’s business growth through continuous market research, campaign monitoring and optimization.
eCommerce update to Magento 2
eCommerce platform deployment from AWS to Google Cloud
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
After a kick-off meeting, we started working together on improving the business until this day, and we will continue do so from now on too.
How many people from the vendor's team worked with you, and what were their positions?
We are working with two teams, each one of them having its own project manager.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
In 2019, the company registered a 500% boost in monthly sales, reaching EUR 1 million on a monthly basis, after an investment in promotional efforts up by only 20%. iELM is currently serving over 300.000 customers in 14 different countries.
Describe their project management style, including communication tools and timeliness.
We have daily stand-ups with the teams and the project managers in order to make things work flawless.
What did you find most impressive or unique about this company?
The most impressive and unique parts of the Zitec are their dedication and professionalism.
Are there any areas for improvement or something they could have done differently?
When we first started there were some minor communication issues, but in time we have made things work smoothly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cloud Consulting for VR Cycling Simulator Company
Cloud Consulting & SI
Less than $10,000
Aug. 2020 - Jan. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their expertise in cloud infrastructure."
Sep 22, 2021
Head of Operations, VR Cycling Simulator Company
Anonymous
Verified
Other industries
Delaware, United States
1-10 Employees
Online Review
Verified
Zitec provided cloud consulting for a VR cycling simulator company. They helped the company migrate AWS into Google Cloud infrastructure, simultaneously changing the platform’s backend for stability.
As a result of the partnership, the company’s new infrastructure enabled future development, particularly the integration of Google Stadia, Google Maps, and analytics capabilities. Zitec effectively attended meetings, clarifying each process. Overall, they worked independently without much downtime.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
RGT Cycling is a virtual reality cycling simulator available for PC, Mac, and Apple TV. It is used in conjunction with iOS and Android Apps and supported training hardware. Users worldwide can Go Beyond and connect, ride, race, and train together in a virtual reality that recreates the captivating culture of real-world cycling. Role: Head of Operations
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Zitec?
Our goal was to migrate from Amazon to the Google Cloud infrastructure, while at the same time making significant changes in our back-end infrastructure that would optimize use of resources and significantly improve stability.
SOLUTION
How did you select this vendor and what were the deciding factors?
Zitec is a recognized, respected custom software development and digital marketing services company in the tech community in Romania, and we already knew they have deep technical knowledge of all cloud options. We felt that working with Zitec would both speed up the process, as well as accelerated learning in our own team.
Describe the project in detail and walk through the stages of the project.
In the migration phase, Zitec engineers first prepared the project’s structure, taking into account the recommendations from Google Cloud security foundations guide. Next, the development environment was provisioned using Terraform (for infrastructure) and Ansible (for configuration and deployments), backed by Gitlab CI where new CI/CD pipelines were being implemented in order to trigger the jobs.
Even if the applications were already containerized, Zitec reshaped the way to do it in order to automatically build on Gitlab CI every image, using triggers like merge request events or new pushes on master.
From a security point of view, Zitec promoted and implemented the existing GCP capabilities: IAP to control the HTTP(s) and SSH access to various resources from the dev environment and eliminate the need of a VPN connection OS Login for SSH control Container Analysis to scan for vulnerabilities all the Docker images OS Config to collect and review operating system information, especially for the packages with security updates available.
Being an “improve & move” migration that touched a lot of components, Zitec decided to minimize the number of components reworked during this phase and adopted only a few managed services, such as Cloud SQL, Cloud Memorystore and Cloud Storage. The containerized applications were deployed on Compute Engines using both types of instance groups, unmanaged or managed with auto scaling enabled.
In a second phase, the plan is to move all the components from Compute Engine to Cloud Run or in a GKE cluster. Other GCP services in use were Operations for Monitoring & Logging, Global LB with premium network for decreased latency, and Transfer Service to move the static data from AWS S3 to GCP Storage. When the production environment was ready and tested by the customer, the switchover to GCP was executed with a short period of downtime required only to sync the database.
How many resources from the vendor's team worked with you, and what were their positions?
The implementation team consisted of two DevOps engineers from Zitec's part.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
In addition to supporting growing volumes at lower costs, the RGT Cycling infrastructure now allows for the company's future development plans to include integrations with services like Google Stadia, Google Maps, and analytics capabilities.
How effective was the workflow between your team and theirs?
Very effective: meetings went straight to the point, clarifying next steps and allowing each team to work well independently, without too much “down-time” while waiting for deliverable from the other team.
What did you find most impressive or unique about this company?
We were impressed with their expertise in cloud infrastructure. The ease in proposing practical solutions we would not have thought about.
Are there any areas for improvement or something they could have done differently?
None that we can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Financial Institution
API DevelopmentApplication TestingCustom Software Development
$200,000 to $999,999
July 2022 - Sep. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"What Zitec brought to the project was far more valuable and cost-effective than anything we could have pulled together on our own."
Jul 18, 2024
CEO, Financial Institution
Anonymous
Financial services
Bucharest, Romania
11-50 Employees
Online Review
Zitec worked with a financial institution to build a blockchain-enabled neobanking system. They handled system integrations, simulations, and testing and ensured that the solution met cybersecurity regulations.
Zitec delivered a solution that accurately aligned with the client's requirements despite the project's complexity. The team's ability to anticipate difficulties and deep understanding of the client's urgency and goals was a highlight of the engagement. Their no-nonsense approach also stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a financial services company
Describe what your company does in a single sentence.
We are a financial institution, licensed by the National Bank of Romania, providing payment processing services for online transactions through traditional and alternative payment methods. Our platform enables processing payments in any currency, from customers all over Europe, through virtually any payment method.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Zitec to accomplish?
Our main goal was to build a blockchain-enabled robust and scalable cybersecurity compliant neobanking system that would instill regulatory and market confidence. This system would allow non-custodial crypto wallet holders to use crypto money to make payments within one banking system and one app, enriching their experience further.
SOLUTION
How did you find Zitec?
Online Search
Referral
Other
Why did you select Zitec over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from Zitec were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Due to crypto’s volatility, the advancement of blockchain and the anticipation of new EU regulations, we had to capitalize on a first-mover advantage and build a credible, enterprise-grade banking product. This proved to be rather complicated to define as the product had no precedents in Europe, while market and industry indicators were less than encouraging.
At the time, everything associated with blockchain and crypto had a bad reputation with close to zero chances of generating regulatory confidence. It was crucial to demonstrate to the national banking authority that everything was above board. Secondly, because the product would be the first of its kind, there was no way to accurately estimate how long it would take to build, much less prove its secure and reliable viability on paper to obtain approvals.
The third challenge and by far the most complicated, was to build a cohesive and collaborative team to make it happen. Developing and integrating the different parts into building a core digital banking system was hard enough. Add the integration of blockchain crypto systems, new physical and virtual card issuance and management systems, and combine all that with security, regulatory and operational compliance, anything that could go wrong very quickly multiplies. In fact, at any one time during the different project phases, eight to ten service providers were involved, each with their own internal and technical teams, and their own way of doing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We decided to build an MVP (minimum viable product) blockchain-enabled neobank pilot that would demonstrate to the national authorities its integral viability to facilitate high-volume transactions and move money around in crypto and fiat money.
The system was built on purpose to not create a different result even when it received repetitive signals or actions. This prevented double charging a consumer or duplicating payments to a merchant. In parallel, the system had to be able to handle transaction volumes that might fluctuate and surge under millions of active users within seconds. Any round-the-clock, high-volume, and highly regulated type of online transactions needed to ensure systems resilience for this, and for withstanding downtimes or cybersecurity threats.
Zitec worked hand in hand with us to manage the different integrations and build necessary workarounds, particularly in three strategic areas to keep the project on track:
System Integrations, Simulations and Testing
Ensuring Digital Layers Serve the Business
Meeting Regulatory Demands
Describe their project management. Did they deliver items on time? How did they respond to your needs?
What Zitec brought to the project was far more valuable and cost-effective than anything we could have pulled together on our own. It wasn’t just programming skills we needed, but tech consulting capabilities, infrastructure competencies, product management and testing, as well as a ready, mature and experienced team who understood our urgency without unrealistic promises.
From firsthand experience, full control and anticipation of difficulties that arise in a high-stakes project are near impossible. The discrepancies between the initial proposal and implementation tend to show up at the worst moments. Zitec understood this and made their role part of our solution as much as being our service partner. What they built has become a cybersecurity compliant backbone that our internal teams can take full control of and confidently scale to grow our neobanking business.
What was your primary form of communication with Zitec?
Virtual Meeting
Email or Messaging App
In-Person Meeting
What did you find most impressive or unique about this company?
We chose Zitec for their people, their no-nonsense approach and their team’s technical maturity in dealing with a complex high-stakes project.
They employ enterprise-grade standards, processes and frameworks that ensure on-time and on-target delivery, as well as post launch resilience and scalability.
Are there any areas for improvement or something Zitec could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for Digital Services Agency
UX/UI DesignWeb Design
Confidential
April 2023
5.0
Quality
4.0
Schedule
3.0
Cost
4.0
Willing to Refer
4.0
"The most impressive thing about Zitec is being detail-oriented."
May 12, 2023
Project Coordinator, Digital Services Agency
Könül Abbasova
Other industries
Georgia
1-10 Employees
Online Review
Zitec was hired to conduct a UX/UI audit for a digital services agency. They provided recommendations for how to improve the client's website's overall design.
Zitec provided recommendations that aligned with general design standards, addressing all questions regarding the audit report and project. Their responsive and detail-oriented approach, along with effective communication, ensured a smooth process.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Project Coordinator at a Digital Services Agency
Describe what your company does in a single sentence.
It offers a digital service to facilitate people's life.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Zitec to accomplish?
UX/UI audit
SOLUTION
How did you find Zitec?
Online Search
Clutch Site
Why did you select Zitec over others?
High ratings
Pricing fit our budget
How many teammates from Zitec were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Zitec was assigned to conduct UX/UI audit for our website which is not released yet. Their goal was to address the pain points in the design and give proper recommendations to improve our work.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The reasonableness of the pain points detected.
The recommendations were complied with the general design standards.
The deadline was met.
All our questions regarding the audit report and project were answered.
What was your primary form of communication with Zitec?
Virtual Meeting
Email or Messaging App
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The report was delivered on time. During the process, we got responses for all email communication within a reasonable time interval. They were on time for the scheduled virtual meetings as well. Considered all our points/requests during the process.
What did you find most impressive or unique about this company?
The most impressive thing about Zitec is being detail-oriented. They paid attention to every detail in the project a lot and addressed them respectively.
Are there any areas for improvement or something Zitec could have done differently?
In the beginning of the project agreement, the communication between us was not very well. We could have received responses to our email earlier actually. So, the time management and communication were not very well in the beginning. However, after beginning the process, it did improve.
Zitec designed a website for a retail company. The team was responsible for the site's design, upgrading, and security.
Zitec successfully delivered the designs, meeting the client's expectations. They communicated frequently and promptly via video conferences and email, ensuring an effective workflow. Their professionalism was a hallmark of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the eCommerce Specialist of (a/an) Retail
Describe what your company does in a single sentence.
Retail
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Zitec to accomplish?
Design
Upgrade
Security
SOLUTION
How did you find Zitec?
Online Search
Other
Why did you select Zitec over others?
High ratings
What was the size of Zitec’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
New site design.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Web design
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Few delays.
What was your primary form of communication with Zitec?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their professionalism was impressive.
Are there any areas for improvement or something Zitec could have done differently?
no
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web App Dev for Consumer Packaged Goods Company
Custom Software DevelopmentMobile App DevelopmentWeb Development
$10,000 to $49,999
Jan. - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to understand the project needs and translate them into a product or service to offer."
Aug 5, 2022
Brand Manager, Strauss Group
Lucian Nistoroiu
Other industries
Bucharest, Romania
201-500 Employees
Online Review
A CPG (consumer packaged goods) company partnered with Zitec for web app development. The team built the client's platform, who aims to generate leads to increase sales.
The web app was released and received positive comments from both internal and external stakeholders, thanks to Zitec. The team led thorough brainstorming sessions, communicating via email, Slack, and virtual meetings during the engagement. Their excellent project execution impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an important CPG company in Romania with very good knowledge in manufacturing and distribution but less experience in the digital space.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Zitec, and what were your goals?
On the B2B channel we wanted to capture qualified leads which hopefully would result in sales increase. We hope that a few p.p of our leads would come from this web app.
SOLUTION
How did you select this vendor and what were the deciding factors?
We had a shortlist of vendors and we chose Zitec based on the response to the brief, past experience, company info and project cost.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Zitec came with a thoughtful process in which they translated our needs to the technology needed, product attributes and then we committed on a clear timetable orthodoxly respected.
How many people from the vendor's team worked with you, and what were their positions?
Team of 6:
Account Manager
Web Designer
2 x WebDeveloper
Copywriter
Experience Officer
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project received a very good feedback both internally and starting to receive also externally (TBC by external clients with numbers soon).
Describe their project management style, including communication tools and timeliness.
We had diverse meetings: from in-depth discussions, focus groups, brainstorming in the exploratory phase to email, virtual meetings and project management on slack.
What did you find most impressive or unique about this company?
Their ability to understand the project needs and translate them into a product or service to offer. From work quality perspective, nothing to complain!
Are there any areas for improvement or something they could have done differently?
Nothing that we are aware now.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Bank
Web Design
$50,000 to $199,999
Jan. 2018 - Apr. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We admire their flexibility and speed in developing alternative solutions to the problems inherent in large projects."
Jan 18, 2022
Online Marketing Manager, Bank
Anonymous
Financial services
Romania
501-1,000 Employees
Online Review
Zitec was tasked with relaunching a website for a bank. Their challenge was to integrate their site with core banking apps and databases specific to financial banking activities.
Zitec's project allowed them to use landing pages as sales tools in collecting leads. They had a transparent and flexible process that developed alternative solutions quickly. In the end, they created a stable platform.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I coordinate the Online Marketing Department within Credit Europe Bank Romania, a bank focused on the Romanian credit card market.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Zitec, and what were your goals?
The purpose of the project was to relaunch the bank's website www.crediteurope.ro as a site for sale, not just for presenting banking products. The challenge of the project was to integrate the site platform with core banking applications as well as with other databases specific to financial banking activities (exchange rates, money market indices, interest rate calculators for credit or savings products, etc.).
SOLUTION
How did you select this vendor and what were the deciding factors?
A pitch was organized to select the software development company. We chose ZItec for their professionalism in implementing solutions with a high degree of security.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project was developed in several steps: evaluation, design of the structure of the data bases, development of APIs for taking data from banking software, development of a dedicated content management platform through which all the pages of the site could be subsequently generated.
How many people from the vendor's team worked with you, and what were their positions?
More than 10 people were involved in the project.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The new site is very stable and allows us to use landing pages as a sales tool in collecting leads.
Describe their project management style, including communication tools and timeliness.
The project management team was very transparent, we had direct access to the Redmine platform to follow all the steps of the project, until the end.
What did you find most impressive or unique about this company?
We admire their flexibility and speed in developing alternative solutions to the problems inherent in large projects.
Are there any areas for improvement or something they could have done differently?
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