Zenibyte Creative Ltd

BACKGROUND

Please describe your company and your position there.

Sales consultant advise companies on how to increase their sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zenibyte Creative Ltd, and what were your goals?

We need a website with a booking system, that would allow users to book and pay for the services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked together for other things previously, so I knew the outcome would be great.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting and explained what was required. But I already was aware Zenibyte can do the work that I needed. I requested some explanations and she showed me some samples of what we could do.

How many people from the vendor's team worked with you, and what were their positions?

Just the two people one was the developer and other was the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Users love the design, as it's informative, user-friendly, and has minimized so much of the admin time from our side. I am really happy with the website and the solutions provided by Zenibyte. I will be using them again and again!

Describe their project management style, including communication tools and timeliness.

No problem in communication. Zenibyte was always responsive no matter when I messaged them. Updated me in good time, I did not need to chase at all, which was a big plus for me.

What did you find most impressive or unique about this company?

They gave me a solution better than I had hoped for. Plus walked my assistant through the whole backend, so she would be able to update things as and when needed. Zenibyte created very useful videos to assist my PA in the future.

Are there any areas for improvement or something they could have done differently?

Not at all!

BACKGROUND

Introduce your business and what you do there.

We are part of the fashion industry, offering users embroidery classes. That they can join via the website and learn how to create sparkly accessories. Whatever your level or budget.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with the vendor?

Website to be user friendly 

SEO maintenance 

On-going support

SOLUTION

What was the scope of their involvement? 

Very helpful throughout and offered support whenever I needed, at times out of hours too.

What is the team composition? 

Efficient

How did you come to work with the vendor?

Word of mouth

How much have you invested with them?

One off fee £1k and on-going monthly support

What is the status of this engagement?

On-going 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Originally had a shopify website not doing what I needed it to. Since my engagement with Zenibyte, my clients are happier using my site and I am happier too by getting the support I need.

How did the vendor perform from a project management standpoint?

They are very helpful! Listened to what I wanted and provided options that I understood with ease.

What did you find most impressive about them?

Quick to respond, supportive and not pushy 

Are there any areas they could improve?

Not at the moment

BACKGROUND

Please describe your company and your position there.

I'm the owner of North London Hardware and Software Support!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zenibyte Creative Ltd, and what were your goals?

Nikki redesigned the homepage of my website http://www.ithardsoftwaresupport.co.uk with the video and the special get 15% OFF summer offer! And she also found me a cheaper website host! I found her work very affordable and reliable! I would recommend her website services to anyone!

SOLUTION

How did you select Zenibyte Creative Ltd and what were the deciding factors?

I found her in an online networking meeting and found her website redevelopment prices reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

She changed the homepage on my website http://www.ithardsoftwaresupport.co.uk, by adding the video and the special get 15 % OFF summer offer! She used html!

How many people from the Zenibyte Creative Ltd team worked with you, and what were their positions?

Nikki worked with me on her own!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since she changed the homepage of my website, I have seen more enquiries!

Describe their project management style, including communication tools and timeliness.

The team was very reasonable with the price charged.

What did you find most impressive or unique about this company?

She gave me adequate time to complete the tasks required!

Are there any areas for improvement or something they could have done differently?

There were some bugs on the contact us form, but these were fixed!

BACKGROUND

Please describe your company and your position there.

I am the owner of a mobile application development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zenibyte Creative Ltd, and what were your goals?

We are working on a mobile application and we aim to create a friendly and fun platform for others to enjoy.

SOLUTION

How did you select this vendor and what were the deciding factors?

She was very professional and her previous work speaker for itself.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked in phases and will continue to work together.

How many resources from the vendor's team worked with you, and what were their positions?

Everything passed through zeni’s hands and has her approval.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything I asked for was delivered on time and looks great.

Describe their project management style, including communication tools and timeliness.

I always receive responses to problems, if one arose in a good amount of time. She communicates well and keeps me up to date on everything that’s going on. I was never left wondering where the product was and how long it would take.

What did you find most impressive or unique about this company?

Their speed and efficiency are most impressive.

Are there any areas for improvement or something they could have done differently?

No I am satisfied.