Wve Labs

BACKGROUND

Please describe your company and position.

I am the Owner and CEO of Secure America Protection Services

Describe what your company does in a single sentence.

I own a private security company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wve Labs to accomplish?

• Website

SOLUTION

How did you find Wve Labs?

Referral

Why did you select Wve Labs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Wve Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My company, Secure America Protection, partnered with Wve Labs to enhance the website. Bringing fresh design concepts and enhanced functionality to the forefront. Their collaboration began with a deep dive into my goals and audience, resulting in a tailored strategy that perfectly captured our brand essence.

Through their innovative approach to design and development, Wve Labs crafted a sleek and intuitive interface that guides visitors seamlessly through our services while showcasing our strengths. Their attention to detail ensured that the website not only looked great but also performed flawlessly across various devices, maximizing engagement and accessibility.

Thanks to Wve Labs' expertise and dedication, our website now stands as a testament to our commitment to excellence, setting a new standard for online representation in the security services industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Firstly, there was a notable increase in website traffic following the launch of the revamped site, indicating improved visibility and interest among our target audience. Secondly, the redesign likely contributed to higher conversion rates, as evidenced by an uptick in inquiries, contact form submissions, and service sign-ups. Positive feedback from clients, stakeholders, and website users underscored their satisfaction with the new website's design, functionality, and overall experience. 

The updated website helped reinforce my company's brand identity, positioning us as a modern, trustworthy, and professional security services provider in the eyes of our audience. Ultimately, by setting a new standard for online representation in the industry, the revamped website provided a competitive advantage, attracting new clients and retaining existing ones. These measurable outcomes collectively validate the effectiveness of the collaboration with Wve Labs in achieving our goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anthony and Delaney, my project managers from Wve Labs, exemplified top of the line project management throughout our collaboration. They consistently ensured that deliverables were met on time, adhering closely to established timelines and milestones. Their responsiveness to my needs was great, with both Anthony and Delaney consistently responding promptly, often close to immediately, to any questions I had. 

Their proactive communication and attentiveness to detail instilled confidence in the project's progress and helped maintain momentum. Overall, their dedication to delivering results and efficient handling of the project contributed significantly to its success.

What was your primary form of communication with Wve Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication was top-notch, I was never left in the dark. Every time I had a question it was answered almost immediately. Great culture, every time I went to the office I was met with a smile and good energy. 

Are there any areas for improvement or something Wve Labs could have done differently?

Not that I can think of, I didn't have a single problem working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an app development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wve Labs?

We needed to develop our company's application.

SOLUTION

What was the scope of their involvement?

Wve Labs initially conducted a discovery phase where we decided on the application's functionalities, and the team sent me a quote. For the design, I've provided the color scheme and name. Wve Labs has presented logo designs and color schemes for us to choose from using Figma. 

Wve Labs has written our app's code and launched a beta version that I have on my phone. We constantly look at it and request changes in design and functionalities. The team has launched our app for iOS and Android and continues to fix bugs and add features as the number of users grows. 

What is the team composition?

I mainly worked with Anthony (Head of Business Development). I also worked with a team of developers, including Anish, Yash (Associate Project Manager), Ankit (Co-Founder & CTO), and Dave (Co-Founder & CEO).

How did you come to work with Wve Labs?

I found Wve Labs through a Google search. I contacted the team because I liked their website and signed the contract after discussing my project.
How much have you invested with them?

We've spent around $45,000–$50,000 on this project.

What is the status of this engagement?

We started working with Wve Labs around April 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the app a couple of days ago, and I don't have metrics to share at the moment. Users are downloading and sharing our app with their friends. Wve Labs is currently altering some things we want to change. The team is on top of work and is quick and efficient, considering they're in a different timezone.

How did Wve Labs perform from a project management standpoint?

Wve Labs has gone a little over budget, although we expected it. The team meets deadlines and communicates via Slack, Zoom, and phone calls. We use Figma to collaborate and share designs.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Anthony's work.

What did you find most impressive about them?

Wve Labs' response time is incredible. I don't expect the team to respond when I ask something after hours, and they're always quick to reply. Wve Labs is very organized and on top of tasks; they're good at keeping track of work.

Are there any areas they could improve?

I can't think of anything for Wve Labs to improve. I'm satisfied with our engagement.

Do you have any advice for future clients of theirs?

I suggest having a projection of your project's budget before engaging with Wve Labs and anticipate that it will most likely go over a bit.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an insurance firm. We focus on serving affluent and ultra-affluent customers with advanced estate planning and life insurance strategies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wve Labs?

I hired Wve Labs to help me design and create a custom website. They also did logo design and branding strategy work for me. 

SOLUTION

What was the scope of their involvement?

We initially had an extensive meeting where Wve Labs put together an SOW with an estimated timeline. From there, we went back and forth until we landed on a great design. We then went into the development phase until we wrapped up with the bugs and tweaks. For tools, we used Figma on the frontend and design. Meanwhile, they gave me several ideas for the logo design. We had some back and forth until we came up with something that worked. 

At present, we’re near the end of the engagement. We’re working on a few minor changes I requested because of my perfectionism. I plan to work further with Wve Labs on other marketing and branding projects. 

What is the team composition?

I work with an account manager, Dave (Co-Founder & CEO), Anthony (Head of Business Development), Belayneh (Project Manager), and Anish (Former Project Delivery Manager). 

How did you come to work with Wve Labs?

I found Wve Labs through a referral. 

How much have you invested with them?

My investment has been around $10,000–$50,000. 

What is the status of this engagement?

The partnership started in May 2023, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

While the website is still in stealth mode, I’ve shared it with my friends, colleagues, and clients. They’re incredibly impressed with it. 

How did Wve Labs perform from a project management standpoint?

Their project management is great. They stay under budget and deliver timely work. We’ve had no issues, and they’re highly efficient. All of their members have been great. Dave’s outstanding, while Anthony takes charge of the entire project. Belayneh has been on top of everything, and Anish has been impeccable from a technical standpoint.

For tools, I mainly communicate with them on Slack, Zoom, in-person meetings, emails, and texts. 

What did you find most impressive about them?

The quality of Wve Labs’ work has been outstanding. 

Are there any areas they could improve?

No, there aren’t any. I’m going to keep working with them. 

Do you have any advice for potential customers?

Be prepared for the engagement. It’s hard to work with anybody if you don’t know exactly what you want. They’re happy to help you develop your idea, but you can keep your costs down if you already have a clear idea of what you want to do. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of Capital Ingredients, an importer and distributor of raw materials in the food industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wve Labs?

We hired Wve Labs for website design and development. 

SOLUTION

What was the scope of their involvement?

We started with a discovery phase where Wve Labs collaborated with our team to figure out the different functionalities and details of the site. They also put together color schemes and created multiple logo options for us. The team was responsible for website development from start to finish and connected various APIs to the site. The website was custom-built from scratch. 

The main feature we required was the ability to showcase a graph showing the changing daily prices of our raw materials. Wve Labs built an admin panel to manually input all the data points for that specific graph and connected API exchange rates so users can see the changes in real-time. They also created a contact form that disperses to particular contact points based on region and the customer's reason for contacting.

What is the team composition?

We primarily worked with a project manager. 

How did you come to work with Wve Labs?

We found them online; we started with a sales round with various companies, but after hearing Wve Labs’ pitch and budget, we decided to move forward together because we thought they were the best fit. They were also local, which we found to be a huge benefit. 

How much have you invested with them?

We spent about $12,000. 

What is the status of this engagement?

We worked together between April–July 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website just launched, but we’re seeing an increase in website traffic. Wve Labs’ quality of work has been great; we plan to work with them again in the future. 

How did Wve Labs perform from a project management standpoint?

Wve Labs delivered on time and within budget. They were transparent about their progress and always kept us updated. We communicated in person and via Slack, Zoom, and phone calls. 

What did you find most impressive about them?

They led us through everything and helped us determine what we were looking for. Wve Labs listened to our needs and created something great. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Trust the process; they know what they’re doing, so give them creative freedom. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Ovvy, a real estate platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Wve Labs?

We needed help with mobile app development.

SOLUTION

What was the scope of their involvement?

Wve Labs is helping us design and develop a native Android and iOS mobile app and a web-based app from scratch — the former is a higher-budget project, and the latter is a support page. The platforms aim to use a camera function and AI to help agents and people market their properties. Moreover, Wve Labs’ team helped us design the logo and create a color palette. In terms of features, the apps also have in-app storage for real estate listings, sharing functionalities, and a referral system.

Regarding the process, they’ve gone through a discovery phase to clearly understand our vision and provide their professional input. After that, they’ve given us design proposals, which they’re integrating into the app.

What was the team composition? 

We’ve worked directly with around five members of Wve Labs’ team, including Anthony (Head of Business Development), Dave (CEO), Ankit (CTO), a technical project manager, and a technical designer.

How did you come to work with Wve Labs?

We found Wve Labs via Clutch and chose them among 25 other potential providers because they had an attractive, beautiful website, which I was looking for in our app. In addition, Anthony got on a call with me immediately, and we hit it off; he seemed professional, understood what I wanted, and had everything I was looking for in a long-term partnership.

How much have you invested with them?

So far, we’ve spent around $100,000 with them for both platforms.

What is the status of this engagement?

We started working together in December 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app that Wve Labs has created meets our expectations and works as intended. We have full-integrated builds for Android and iOS platforms with functional designs. In addition, they’re almost done with the web app, and everything’s great on that front too.

How did Wve Labs perform from a project management standpoint?

Wve Labs has been meeting deadlines and running a little under budget, which we appreciate. Regarding tools, we’ve used Slack, Zoom, and Figma for communication and project management. I’ve also had the opportunity to attend their offices and have in-person meetings.

What did you find most impressive about them?

Wve Labs’ design quality has been fantastic — the apps have an attractive interface, thanks to their ability to execute our vision, language, and feel.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

I recommend trusting their expertise and letting them lead the way. In addition, feel free to ask them any questions.

BACKGROUND

Please describe your company and your position there.

I am the Founder of Noize

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wve Labs, and what were your goals?

This was a personal project that i was pursuing after Covid. The goal was to help professionals, students and health conscious people to better manage their work environment. I hired Wve Labs for UI design, App development and server operations.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got the reference of this company from a colleague who had previously worked with them. My major deciding factors were cost competiveness, their previous work with very clean UI and the hybrid nature of operations that enabled me to have a project manager in the US.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope included 6 phases:

1. Discovery/Ideation
2. UI Design
3. UI Integration
4. Development
5. QA
6. Deployment

The Discovery phase was quick and robust with their team identifying and helping me to narrow down the features. In the Design and Integration phases, i received prototypes of the app. In Deveopment phase, they provided versioned builds and the final product was delivered after QA which i signed off for Deployment. Tech stack used:

• Flutter
• Laravel
• MySQL
• AWS services

How many resources from the vendor's team worked with you, and what were their positions?

5 team members worked with me from Wve Labs. I was in communication with their project manager and tech lead. Other team members included :

• a UI designer
• Flutter developer
• a Full Stack developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was recently launched and the initial set of users have given a really positive feedback. With my ongoing marketing activities, i am expecting to see a rise in daily active users. With whatever small stats i have so far, my average user is staying on the app for more than 2 hours everyday (which is a great start for a fitness and lifestyle app). The app's quality and the vendor's delivery speed exceeded my expectations, and I was excited about the end result.

Describe their project management style, including communication tools and timeliness.

From day 1, I was in constant touch with an account manager/project manager who was with me throughout the project lifecycle. This made it really easy for the Wve Labs team to understand my vision from a very early stage. I could communicate very easily with the PM who was in their LA office and he was always happen to serve me in the EST time zone as well. We primarily communicated through Slack and weekly phone calls.

What did you find most impressive or unique about this company?

Their design standards, communication and their ability to understand the vision of the project were very impressive. They were quick to identify the best Tech stack to fit my scalability needs along with latest industry standards. Another thing that stood out was the experience, clarity and knowledge that their CTO and CEO had over my meetings with them.

Are there any areas for improvement or something they could have done differently?

Would really love to see them venture more into providing after-deployment marketing services as well.

BACKGROUND

Please describe your company and your position there.

Our company is specialized in producing, manufacturing and exporting gluten free products. I'm a marketing manager for Caremoli Gluten Free.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wve Labs, and what were your goals?

We landed in Dubai (UAE) 3 years ago and we needed a new website here to represent our sister company Luca's Natural Food Trading. The goal of the website is to introduce our company in the market and allow new costumers to overview our products/services and contact us easily.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted Wve Labs because this company has been advised by a friend that created a an amazing website with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We scheduled call every week and Wve labs included our team in a chant platform in order to share every day news. Really useful for us and for Wve lab team.

How many people from the vendor's team worked with you, and what were their positions?

There were 2/3 people working on the project. Developers and designers .

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We now receive different emails directly form our website. While before, they were phone calling the office. The costumers now have a clear idea of our work. Wve Labs did an incredible job, and our website is 100% customer-friendly.

Describe their project management style, including communication tools and timeliness.

The communication was really smooth since the day 1. We have been included in a chat with their team where we were sharing all ideas and suggestions.

What did you find most impressive or unique about this company?

The communication and the patience in solving every issue fast and in a relaxed atmosphere.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at a sustainable food manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wve Labs?

We needed their skills in web development and marketing.

SOLUTION

What was the scope of their involvement?

Wve Labs built our website from the ground up, relying heavily on the scope and requirements provided by our project manager. They’ve deployed coding solutions via HTML and made a customizable backend to allow us to make changes on our own. After completing the website, Wve Labs has helped us promote our offerings through their social media management and SEO marketing efforts. The team has always made themselves available to us for in person meetings in Miami or virtually.

What is the team composition?

We’ve worked with their project- and social media managers.

How did you come to work with Wve Labs?

Wve Labs stood out to us the most out of the companies that we interviewed in Miami. They met with us at their office and walked us through the entire process, from design to development and marketing. Though their Miami office is far from their California HQ, we strongly believed that Wve leads in the Miami area.

How much have you invested with them?

We’ve spent between $45,000–$50,000.

What is the status of this engagement?

Our ongoing engagement started in July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Wve Labs has brought in significant boosts in our engagement and revenue. We can’t thank them enough for amplifying our digital presence by strategically maintaining our accounts.

How did Wve Labs perform from a project management standpoint?

We mainly communicate via Slack and Zoom. Wve Labs is a highly adaptable and accommodating partner — they’re committed to meeting deadlines despite any delays from our end and are always willing to incorporate our feedback into their work.

What did you find most impressive about them?

They’re a detail-oriented team that’s capable of producing quality work.

Are there any areas they could improve?

I can’t think of any constructive feedback at this point.

Do you have any advice for potential customers?

Come up with concrete ideas and be as open to listening to their team’s insights.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Puff Count, a mobile smoking cessation application. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wve Labs?

We needed help in app development. 

SOLUTION

What was the scope of their involvement?

Wve Labs added some features to our live application that was written in Swift Xcode. Those functionalities included friend invitations, Firebase database setup, a quit plan calendar, a settings tab, and more.

What is the team composition?

I worked with Ankit (CTO & Co-Founder), Dave (CEO & Co-Founder), and Anthony (Head of Business Development).

How did you come to work with Wve Labs?

I looked around for an app development agency, and I found Wve Labs through Google search. We reached out to them, and they initiated a kickoff call. We got the details set, and we started developing the app.

How much have you invested with them?

My overall investment was $24,000.

What is the status of this engagement?

We worked together from June–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Prior to this project, we only had an MVP that didn’t have any features, causing our users to be upset. Since Wve Labs implemented their improvements, the app received overwhelmingly positive feedback. 

Our app had complex features, and I anticipated some bugs. Wve Labs was very responsive whenever we encountered issues. Their team was accommodating and willing to work with me to ensure everything was sorted out. 

How did Wve Labs perform from a project management standpoint?

Wve Labs was good at project management. I only spoke to Ankit throughout the process, and he handled everything. We communicated using email and Slack, and we worked on designs using Figma.

What did you find most impressive about them?

Their price point was very competitive compared to other agencies. 

Are there any areas they could improve?

They could’ve added another person on their project management team. Ankit was running the whole show, and maybe someone could’ve helped him out. 

Do you have any advice for potential customers?

Have everything prepared ahead of time. Be very precise with what you want, and make sure you explain everything to the team to avoid any roadblocks down the line.

BACKGROUND

Introduce your business and what you do there.

I’m the head of business development for Switch on Your Brain. At our core, we’re a mental health research company, but we also have different off-shoots, including our online programs and mobile app. Our founder, Dr. Carolyn Leaf, also does speaking engagements, writes books, and hosts a podcast to help people deal with mental health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wve Labs?

We’d digitized one of our popular mental health programs for the web, but the technology was outdated, and there were quite a few issues. As a result, we hired Wve Labs to create an iOS and Android version of the program to really take it to another level.

SOLUTION

What was the scope of their involvement? 

Our program is a 21-day brain detox that Dr. Leaf developed while working at her private practice. It’s a successful five-step program that leads people with anxiety, depression, and other mental health issues through 15-minute daily sessions.

To develop the mobile version, we had a few initial planning meetings to go over our goals. We’d already worked with an external UX/UI designer to prepare the app’s graphics and outline, so Wve was responsible for implementing them. They created an initial build within the first month or so and have gone back and forth with us on additional changes. Currently, we’re looking to resolve bugs, develop add-ons, and make further updates.

What is the team composition? 

Jon Reicher (Project Manager, Wve Labs) is my main point of contact. He manages our Skype group chat and answers most of our questions, but Michael (Lead QA Engineer, Wve Labs) and a few of their developers in India are also connected.

How did you come to work with Wve Labs?

I found them through a personal connection who is helping us build the app. We wanted to make sure that we knew more about Wve Labs because we’d had some underwhelming experiences with past developers. After a few calls, we liked their how detail-oriented they were and their dedication to communication, so we hired them. 

How much have you invested with them?

We’ve spent close to $100,000 after all of our add-ons, changes, and updates.

What is the status of this engagement?

Their work started in February 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, we’ve launched the app and love the look. There have been a few issues with bugs, but I’m not sure if this is due to the code itself or if that’s to be expected. Despite the hiccups, their team has been very responsive in terms of finding solutions and guiding us throughout the process. We plan to continue working with them as we update the app.

How did Wve Labs perform from a project management standpoint?

We typically have weekly or biweekly calls depending on our needs, and Jon also sends us a report at the end of the week with everything they’ve accomplished. Beyond that, we have a Skype group chat with their QA lead and developers. I appreciate how quickly they respond to any issues that we may have. The whole team jumps in on calls and looks into solutions, so I never feel like I’m left in the dark.

What did you find most impressive about them?

Wve Labs has been very helpful and employ nice people. We’re not tech-oriented, so we often ask them for advice on things that we’re not sure about. Then, they let us know when something might not work or if there’s a better solution available, but the final decision is always up to us.

Are there any areas they could improve?

Nothing comes to mind other than the bugs, and they’ve been very good about addressing those.

Do you have any advice for potential customers?

Come prepared with what you want and be honest if you don’t know what’s going on. They’re happy to go over any concerns and are there to guide you through the process.