Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
My co-founder and I were very impressed with Wve's development team's ability to help us find a balance between quality and getting to the market as quickly as possible. This was especially prevalent when we were building our wireframes (designing what each key screen of our app would look like).
Throughout the process, we were constantly making changes to the functionality and appearance of our app. We found that whenever we wanted to make a change, our developers and design team got back to us within a week—usually more like 3–5 days—with the changes that we wanted to make so we could approve them, or suggest further changes. Not only that, but they would push us to respond as quickly as possible, so they could continue to work and get us our product as quickly as possible. After just 3 months, we had approved our logo and all of our wireframes, and they were ready to start coding the app. Just one month after that, we received a beta version of the app, which only my co-founder and I could download, so we were able to explore the full product and point out any bugs or further changes we wanted to make.
We have just approved the final changes and are expecting to launch in mid–late February, which will have our whole project completed in roughly 6 months. However, it is also important to note that it was my co-founder and my decision to make many changes throughout the process because we wanted our app to look perfect, but it really is up to the client to determine how fast they want to move.
Overall, it has been incredible to work with Wve Labs. Without them, I don't think we ever would have been able to make this idea a reality. Wve is unique in that they were able to understand and cater to the financial needs of young, college-aged, aspiring entrepreneurs. After sitting on our idea for a full year, they were the only feasible option my co-founder and I found to make this app possible, and have exceeded all of our expectations in professionalism and quality, while still being affordable and providing excellent service. Throughout our experience of working with Wve, they have been consistent, transparent, timely, and have built us an outstanding product that we are thrilled to bring to the market.
How did Wve Labs perform in terms of project management?
Wve Labs was excellent with project management, and I think this is truly one of the strengths of their company. At no point during this process have my cofounder and I felt like we have been left in the dark. First, we sat down with our project coordinator and told him all the features we wanted in our app. He then took this list to a business analyst who gave us a scope of work which listed each feature, how many estimated hours each feature would take to make, and an hourly rate (one that they were able to make lower for us knowing that we are both college students) which led to an estimated total cost. After we agreed on the scope of work, we were put in contact with our development team, who we have been communicating with ever since.
We have worked with them on everything from the design of our logo, to wireframes for each page on the app and the coding of the app itself. They have been easy to communicate with throughout the whole project, and constantly give us deadlines for each step in the project, which they have almost always completed on time. Furthermore, if we ever had questions outside of the development, we were able to ask Graham and he would always get back to us without a problem. What really impressed us about Wve's project management was their transparency; not only were we able to see how much each feature costs, but we were also able to make any changes we wanted to our app on the fly. Most of these changes were made without extra costs, and even when we added large features that would increase the development team's hours, they would let us know right away how many extra hours it would take, and how much more it would cost before we finalized our decision.
What did you find most impressive about Wve Labs?
As I mentioned above, I was most impressed with Wve's ability to cater to college-aged students and their transparency throughout the whole process. I believe they were the only development company that was able to give us a significantly lower hourly rate knowing that at this point in our lives, my co-founder and I could not afford to build an app that would usually cost $30,000 or more. Furthermore, with their scope of work, we were able to see exactly where all of our money was going and could cut features if we thought they were too expensive.
However, what really impressed us was Wve's ability to provide us with an affordable option while still maintaining extremely professional quality. We believe the product that they have created for us is as good or better than what any other company could've built for us. Wve's developers and design team are as good as they get.
Are there any areas where Wve Labs could improve?
One thing I think Wve can improve on is their method of communication. Our main form of communication with our development team has been through Skype messenger, where messages sometimes go unseen and it seems like a kind of unprofessional platform when sending messages and files. However, it has worked out for the most part. Additionally, after we were passed off to our development team, it was sometimes harder to get back in touch with our project coordinator if we needed to and found slightly more delayed response times from him.
Wve also has a very young team; however, we did not find this to be a weakness at all. They remained very professional, easy to talk to, and knew what they were doing, so I would advise potential clients to not let that throw them off.
What tips or recommendations could you share that might increase the likelihood of success with Wve Labs?
The Wve team is great, but it is also important for you to remain present, engaged, and involved as the client. It is your responsibility to make sure that you are getting back to the development team as quickly as possible and always giving them stuff to work on, so you can move along with your project efficiently.