WPWeb Infotech

BACKGROUND

Please describe your company and position.

I am the Director of Operations of a manufacturing company

Describe what your company does in a single sentence.

We Design and Manufacture Medical Laboratory Equipment in the USA and distribute them worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPWeb Infotech to accomplish?

• Integrate Our Ecommerce Website with Our ERP System for more automated and Faster Processing of Orders
• Prepare Custom Theme with Custom Checkout Process with Good Usability that provides good presentation of Product Availability, Delivery and Tax Calculation
• Streamline our purchasing flow using the website, and enable customers to place orders from our website.

SOLUTION

How did you find WPWeb Infotech?

• Online Search

Why did you select WPWeb Infotech over others?

• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to streamline the process of placing orders on website and processing our orders, payments, and deliveries in our ERPNext System. We needed to prepare a Custom, Usable, and Appealing User Interface for the following purposes:

• Provide Wholesale Discounting and Product Visibility
• Integrate Order, Payment, Delivery, and Invoice Submission Processes in Woocommerce and ERPNext for Proper Accounting, Stock Management, and Delivery Commitments
• Provide our customers with effective visibility of their orders, and to order parts with an achievable delivery schedule
• Provide accurate invoices and packing slips to our customers
• Address Wordpress plugin incompatibilities
• Improve Website Performance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The ERPNext Integration was successful.
• The Custom Theme was compared to our Design Documentation for Accuracy.
• Responsiveness of WPInfoTech.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WPWebInfoTech has a single business and technical point of contact. All members of their business are true professionals and maintain good coordination and alignment with one another. The technical lead does a great job in spending time to understand our requirements and translate them into achievable specifications. They deliver define milestones to our expectations and take effort to ensure that all of our concerns and feature requests are addressed in a timely manner.

For the most part, their estimation process is accurate and within our budget. Having a full-service Wordpress Development Team helps us by minimizing our project management requriements.

What was your primary form of communication with WPWeb Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their engineers are very talented. Their ability to understand complex business requirements is exceptional. They are very skilled in website development, and maintain an effective team for long-term projects. They put effort into ensuring customer satisfaction and are customer-centric.

Are there any areas for improvement or something WPWeb Infotech could have done differently?

Provide a support plan for ongoing maintenance of projects and plugins completed that can take less than 40 hours a month. It would be good for them to branch out into website maintenance to complement their custom development efforts. If you have a minimum of 40 hours worth of work to be completed in a month, their service is exceptional.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of a chemical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WPWeb Infotech?

We hired WPWeb Infotech for website development. 

SOLUTION

What was the scope of their involvement?

We had a layout and content, but that was all we gave WPWeb Infotech. The site was built with WordPress, and they provided customizations. We have completed the initial project, which was the website design and development, but we’re now working with WPWeb Infotech on other services like SEO. 

What is the team composition?

We’ve worked with about 10 people. This has included a sales team, a project manager, and developers. 

How did you come to work with WPWeb Infotech?

We found them online. 

What is the status of this engagement?

We started working together in December 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have been delighted with their work, and the website is beautiful. We’ve been so happy with their services that we’ve decided to continue working with them after our initial engagement ended. 

How did WPWeb Infotech perform from a project management standpoint?

Everything has been delivered earlier than the deadline; we’ve been able to launch sooner because of how quickly they work. 

What did you find most impressive about them?

The whole team is excellent, and they are wonderful collaborators. We’ve been impressed with their creativity and ability to develop great ideas from minimal documentation. We look forward to continuing our partnership with WPWeb Infotech.

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Let WPWeb Infotech use their process. You only need to describe your requirements, and they will create something wonderful. 

BACKGROUND

Please describe your company and position.

I am the CTO of Legal Information Systems EOOD

Describe what your company does in a single sentence.

We provide structured case-law information via web-published content and newsletters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPWeb Infotech to accomplish?

• Our goal is to enable our readers to request and receive relevant information when we update particular content on our website.

SOLUTION

How did you find WPWeb Infotech?

Online Search

Why did you select WPWeb Infotech over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Unique features of their plugin

How many teammates from WPWeb Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a customized solution in order to be able to notify our readers not only about the title of the updated blog post and link to it, but also to provide them with an excerpt of the blog post, as well information about the blog post author and some additional custom taxonomies, related to the updated blog post.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to significantly increase the reported customer satisfaction from our "Updated post notification" feature based on the implemented improvements, developed by WPWeb Infotech.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had fluent communication and the entire project was mapped out in advance of execution. WPWeb Infotech team was always on time with the milestones and often prompted us to provide them with timely feedback during the process. Very positive experience and pleasurable workflow.

What was your primary form of communication with WPWeb Infotech?

Email or Messaging App

What did you find most impressive or unique about this company?

WPWeb Infotech's team members grasped our ideas quickly and provided relevant technical solutions to our goals.

Are there any areas for improvement or something WPWeb Infotech could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am an executive at a business services company

Describe what your company does in a single sentence.

Go Print Plus is one-stop destination for all printing needs. With a commitment to excellence, we offer a wide range of high-quality printing services. Whether it's business cards, flyers, banners, or promotional materials, they ensure superior craftsmanship and timely delivery. 

With cutting-edge technology and attention to detail, Go Print Plus is dedicated to bringing visions to life in the most vibrant and professional way possible. Experience the power of precision printing with Go Print Plus!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPWeb Infotech to accomplish?

• Speed-up eCommerce Store (Optimize for Core Web Vitals)
• Enhance Online Presence
• Require some changes in terms of Mobile optimization

SOLUTION

How did you find WPWeb Infotech?

Online Search

Why did you select WPWeb Infotech over others?

• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from WPWeb Infotech were assigned to this project?

2-5 Employees

What was your primary form of communication with WPWeb Infotech?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Speed Optimization: WPWeb Infotech will optimize the website's speed, focusing on improving core web vitals to enhance user experience and search engine rankings. 

2. Mobile Optimization: WPWeb Infotech will ensure the website is fully responsive and optimized for seamless browsing across various mobile devices, maximizing user engagement. 

3. eCommerce Store Maintenance: WPWeb Infotech will provide ongoing maintenance and support for Go Print Plus' eCommerce store, ensuring its smooth operation, security, and regular updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 1. The website now loads faster, resulting in improved user experience. Pages load quickly, providing a seamless browsing experience for visitors. 
• 2. Mobile users are more engaged, spending more time on the site and exhibiting lower bounce rates. This indicates that the mobile optimization efforts have been successful. 
• 3. The website changes and optimizations have led to a noticeable increase in conversions. More visitors are taking desired actions, resulting in a higher conversion rate and improved business outcomes. 
• 4. Cart abandonment rates have decreased significantly, indicating a smoother and more user-friendly checkout process. Customers are now completing their purchases with greater ease. 
• 5. The website's visibility on search engines has significantly improved. It ranks higher for relevant keywords, resulting in increased organic traffic and greater online exposure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WPWeb Infotech exhibited commendable project management throughout the engagement. They consistently delivered items on time, meeting established milestones and deadlines without delays. Their responsiveness to our needs was exceptional. Whenever we had specific requirements or requests, they promptly addressed them, providing timely solutions and guidance. 

Their team was highly attentive, actively listening to our concerns and implementing changes efficiently. Their prompt and effective communication ensured a smooth collaboration and fostered a productive working relationship. 

Overall, WPWeb Infotech's project management was exemplary, delivering items on time and being responsive to our needs, thereby exceeding our expectations.

What did you find most impressive or unique about this company?

Their commitment to precision and meticulous craftsmanship sets them apart, resulting in high-quality work that enhances aesthetics and functionality. This dedication to excellence creates an outstanding user experience, making them truly impressive and unique in their field.

Are there any areas for improvement or something WPWeb Infotech could have done differently?

Incorporating more proactive suggestions and innovative ideas into the project execution could further enhance the value they deliver.

BACKGROUND

Please describe your company and position.

I am the President of (a/an) Advertising & marketing

Describe what your company does in a single sentence.

An integrated marketing communications company with PR at its core.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPWeb Infotech to accomplish?

• Custom solutions required to improve marketing campaigns.
• I want to configure it on numerous websites.
• Fetch content data from websites and post it randomly to relevant social media platforms.
• I want to create one platform to manage all custom solutions.
• Require backend option to configure and post from multiple websites with multiple different rules for each website.

SOLUTION

How did you find WPWeb Infotech?

Online Search

Why did you select WPWeb Infotech over others?

Pricing first our budget, Good value for cost, Company values aligned

What was the size of WPWeb Infotech’s team?

40

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involves developing a custom solution to improve marketing campaigns. The solution should allow the user to configure it with their numerous websites built under WordPress. The solution should also fetch content data from WordPress sites and post it randomly to all relevant social media platforms.

Key deliverables for this project include:

• A custom solution to improve marketing campaigns.
• A platform built using CI that provides efficient management of the solution.
• Configuration settings on the back end allow the client to configure and post content from multiple WordPress websites.
• A random posting of fetched content data to relevant social media platforms.
• A solution that can be easily integrated with the client's existing WordPress websites.
• Training and support to ensure that the client can effectively use and manage the custom solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in website traffic
• Increase in social media engagement
• Decrease in time and effort required to manage and post content
• Increase in overall marketing campaign efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The WPWeb Infotech team is highly responsive and delivers projects on time. The whole team including Software developers and testers flexible and adaptable in response to any changes and provide effective solutions to address any problems that arose. Overall good project management.

What was your primary form of communication with WPWeb Infotech?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Reliable team with highly experienced in the web development field, on-time delivery is the most impressive thing about WPWeb Infotech.

Are there any areas for improvement or something WPWeb Infotech could have done differently?

I don’t think they need any additional advice from me in terms of improvement.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Arham Property Solution, a real estate company. Our customers can use our services to rent or buy properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WPWeb Infotech?

We were looking for someone to help us develop a website to bring us more business.

SOLUTION

What was the scope of their involvement?

We designed our website internally, and WPWeb Infotech took care of developing it from scratch. Additionally, they provided QA testing.

What is the team composition?

We worked with three teammates from WPWeb Infotech: a project manager who handled the project, a developer, and a QA engineer who was in charge of the testing.

How did you come to work with WPWeb Infotech?

I searched for web development companies on Google, found WPWeb Infotech, and contacted the owners. I also received good reviews about them from friends.

How much have you invested in them?

We spent approximately $15,000.

What is the status of this engagement?

We worked with them from August 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with the work that WPWeb Infotech did; our business has grown since they developed our website.

How did WPWeb Infotech perform from a project management standpoint?

We communicated with WPWeb Infotech’s project manager through Skype and WhatsApp, and we also used Asana for project management. Their team was always available.

What did you find most impressive about them?

Overall, WPWeb Infotech had a very good team. The developer was very good, and the project manager was excellent and very responsive.

Are there any areas they could improve?

There was nothing WPWeb Infotech could have improved on. I’ll actually contact them again when we want to add new functionality to the site, so I look forward to working with them in the future.

BACKGROUND

Please describe your company and position.

I am the Content Manager of Stock Photos

Describe what your company does in a single sentence.

The world's media marketplace with a great variety of stock images

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPWeb Infotech to accomplish?

• increase user engagement
• boost sales
• enhance user experience
• build trust and credibility
• improve search engine visibility
• increase brand awareness

SOLUTION

How did you find WPWeb Infotech?

Online Search

Why did you select WPWeb Infotech over others?

High ratings, Company values aligned

What was the size of WPWeb Infotech’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work includes customization of our current marketplace website for better user experience, we need to change our website design, as well as improved the search functionality of the marketplace. So users can find the stock images, which they are looking for. Key deliverables include:

• a fully functional website that meets all project requirements
• source code
• database schema
• design templates
• test results
• user manuals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Elegant look of our marketplace
• Improved user experience
• Increased CRO
• Easy Navigation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pleasure working with WPWeb Infotech. Was very happy with their standards of communication. Their team is generous in responding to our every query. Quick support and response are their main positive points.

What was your primary form of communication with WPWeb Infotech?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their project management style and the value for money they offer.

Are there any areas for improvement or something WPWeb Infotech could have done differently?

They are already doing good and don’t think they need any suggestions for improvement from my end.

BACKGROUND

Introduce your business and what you do there.

I am the project manager for an IT services and consulting company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WPWeb Infotech?

We wanted a website optimized for core web vitals like speed, so we hired WPWeb Infotech for WordPress website development services.

SOLUTION

What was the scope of their involvement?

We gave them some reference websites for inspiration, and they developed everything from scratch. They started by providing us with some designs in Figma to choose from, and after we selected one, they moved on to development. Key technologies included WordPress and PHP.

What is the team composition?

WPWeb Infotech assigned one project manager, two experienced developers, one designer, and one QA tester.

How did you come to work with WPWeb Infotech?

We searched on Google for the best WordPress developers and came across WPWeb Infotech on Clutch.

How much have you invested with them?

We invested around $20,000–$25,000.

What is the status of this engagement?

We worked together between June–December 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We achieved very good core web vital scores, and our website’s speed was reduced from 10 seconds to three seconds on mobile. The website benefits us in terms of SEO and the conversion rate we get from it.

How did WPWeb Infotech perform from a project management standpoint?

They met all deadlines, and the budget was reasonable. WPWeb Infotech used Asana for project management, and Skype for daily communication.

What did you find most impressive about them?

We were impressed with their work and expertise, particularly in the WordPress domain.

Are there any areas they could improve?

There’s nothing I can come up with. 

Any advice for potential customers?

I’d highly recommend them.

BACKGROUND

Please describe your company and your position there.

My company is a social media auto posting software company. We help businesses automate their social media posting and scheduling, allowing them to save time and focus on other important tasks. Our software is designed to be user-friendly and easy to use, with a variety of features to help businesses improve their online presence and reach a wider audience.

As the Founder, I am responsible for the overall vision and direction of the company. This includes setting strategic goals, managing the day-to-day operations, and leading the development of our software. I am also responsible for building and maintaining relationships with clients, partners, and investors. My role is to ensure that our software is delivering the best service to our clients and that we are continuously improving and evolving to meet the changing needs of the market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPWeb Infotech, and what were your goals?

We engaged the services of a company to design and develop a custom website for us. Our objective was to ensure that the end product would be user-friendly and straightforward to navigate with minimal complexity.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this particular company over the other ten companies we evaluated based on a combination of factors, with the main deciding factors being the price and the team experience. Specifically, the price offered by this company was the most competitive among all the options we considered, and the team experience was also a major factor in our decision-making.

The team members of this company have a wealth of knowledge and experience in the field, which we believe will be invaluable in ensuring the success of our project. Ultimately, the combination of a great price and a highly experienced team made this company the clear choice for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were seeking a development company to create a specialized program for automatically posting content to social media platforms. This would allow for the scheduling and publishing of posts across multiple social media accounts, without the need for manual input each time.

The goal was to streamline the process of managing and updating our social media presence and to save time and resources in the process. The software would have a user-friendly interface and advanced features such as analytics, tracking and reporting, the ability to customize post format, and the ability to handle multimedia content. Overall, the software would automate the process of updating our social media accounts and make it more efficient.

How many people from the vendor's team worked with you, and what were their positions?

The project to develop the social media auto posting software was carried out by a team of five people. This team consisted of individuals with different roles and responsibilities, such as software developers, project managers, quality assurance testers, and team leaders. Each member of the team brought their own unique skills and experience to the table and worked together to create a cohesive and efficient development process.

The team was responsible for the entire software development life-cycle, from the initial requirements gathering and design phase to the development, testing, and deployment of the software. The small size of the team allowed for close collaboration, effective communication, and swift problem-solving, and helped to ensure the successful completion of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team responsible for developing the social media auto posting software completed the project ahead of schedule. This means that they were able to finish the work on the software before the original deadline that was set for the project. This could have been due to a variety of factors, such as effective project management, clear communication among team members, and efficient development processes.

The team was able to work quickly and efficiently, and was able to overcome any obstacles or challenges that arose during the development process. This allowed them to complete the project early, which is a testament to their hard work, dedication and expertise. This early completion of the project could be beneficial for the stakeholders as it allows them to start using the software earlier than planned, resulting in time and cost savings.

Describe their project management style, including communication tools and timeliness.

The project management of the social media auto posting software development project was superior when compared to other vendors that the company had previously worked with. This means that the team overseeing the project demonstrated a high level of organization, communication and efficiency in the way they managed the project.

This could have been achieved by having a clear project plan, setting realistic goals and milestones, and continuously monitoring the progress and making adjustments as needed. The project management team also demonstrated strong leadership skills, effectively coordinating the efforts of the development team, ensuring that all team members were on the same page and that everyone understood their roles and responsibilities.

They also had a good communication with the stakeholders, keeping them informed about the progress and addressing any concerns they might have. Overall, the company was pleased with the project management and found it to be better than what they have experienced with other vendors in the past.

What did you find most impressive or unique about this company?

Transparency was the most important aspect of the social media auto-posting software development project. This means that they valued the clear and open communication that was present throughout the project, where all stakeholders were kept informed about the progress, any issues that arose, and the steps are taken to address them. The team provided regular updates on the status of the project and was open and honest about any challenges or delays that they encountered.

Additionally, the team provided detailed documentation of their work, including their process, methodologies, and decisions, which helped the stakeholders understand the project better and to have a clear picture of what was happening at any given time. Transparency also helps to build trust between the stakeholders and the team and makes the project more effective as it allows for a better understanding of the project's goals and progress.

Overall, the speaker felt that transparency was an important aspect of the project, and it played a major role in its success of the project.

Are there any areas for improvement or something they could have done differently?

I don't think there is any improvement required because I couldn't be happier with the results. The company did everything perfectly, from project management to software development and delivery. The team was highly professional, expert, and committed to the success of the project. They have a clear project plan and set realistic goals and milestones, and continuously monitored the progress and made adjustments as needed.

BACKGROUND

Please describe your company and your position there.

HiNeon is an online retail company specializing in custom and premade neon lighting products. I am the Head of Design as well as the Remote Team Manager for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPWeb Infotech, and what were your goals?

WPWeb Infotech was hired for Web Development on our current website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We located them online and after our initial interview, we found them fit to execute all the custom coding and development we needed for our website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have pre-designed the website on Figma and tasked them to develop it into a live website. We also asked them to do some page and content migration from our old site to the new one. We also required custom interactive pages that needed more intensive logic and coding.

How many people from the vendor's team worked with you, and what were their positions?

We are in constant communication with the company's technical consultant as well as the project manager. There were people working under them to produce the website, but only the project manager was our main person of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our customer traffic has significantly increased. We have been also been receiving more orders from pages that had the new and better interactive setup.

Describe their project management style, including communication tools and timeliness.

We had daily - weekly meetings depending on the urgency of each task. We communicate via slack for quick messages, hold meetings on zoom for more intensive meetings and we use trello to assign new tasks and to track each task's progress.

What did you find most impressive or unique about this company?

They are very knowledgeable about Web Development and are able to advise us on the right setup to make our site function well. They are also very creative and skilled with custom interactive functions. So they were able to get all our deliverables done correctly.

Are there any areas for improvement or something they could have done differently?

We have great communication with them and all deliverables are completed on time, so we are very satisfied with their work.