WPExperts

BACKGROUND

Please describe your company and position.

I am the Owner of Facsuit.com

Describe what your company does in a single sentence.

We sell Facsuits!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPExperts to accomplish?

• Adjustment to Dokan layout
• myCred customization

SOLUTION

How did you find WPExperts?

Online Search

Why did you select WPExperts over others?

High ratings, Pricing first our budget, Good value for cost, Company values aligned

What was the size of WPExperts’s team?

2-5 Employees

What was your primary form of communication with WPExperts?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to make unusual modifications to the default WooCommerce attributes window as it appears in Dokan, making seller product listings easier to create for our users. Users may select one attribute per category, with all options listed in the attributes window.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Simplification of the attributes selection module
• Integrating successfully with our current layered systems
• Not breaking after an update

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WPExperts delivered faster than expected, on time, and perfectly. The additional small modifications we requested were handled very efficiently.

What did you find most impressive or unique about this company?

They are extremely responsive and provide clear communication, and they understood our request with a reasonable amount of explanation.

Are there any areas for improvement or something {provider_name} could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

We specialize in a unique style of clothing. I manage the project and provide web development and design services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We hired WPExperts to help us create a custom point system. Spending a point is required to list a product.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them when researching the point system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met via Zoom, and outlined the project. The work was completed within one week, well ahead of the expected two weeks.

How many people from the vendor's team worked with you, and what were their positions?

We worked with two people, a project manager and a developer. Both were friendly and responsive, and quickly understood our goals.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Works exactly as desired.

Describe their project management style, including communication tools and timeliness.

We emailed back and forth, and also texted. Very responsive and timely.

What did you find most impressive or unique about this company?

We were most impressed by their efficiency and knowledge of their system.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the IT department of a baby products company . We sell baby products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

Let's woocommerce coupons fit our coupon's goal.

SOLUTION

How did you select this vendor and what were the deciding factors?

Find out this vendor got good reviews than other.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few meetings when we start to build up this plugin. After a few adjust of scope, we both agree on same scope.

How many people from the vendor's team worked with you, and what were their positions?

A project manager Tariq and a few coder worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to this plugin fit our goals, our eshop runs normal as same as pervious one.

Describe their project management style, including communication tools and timeliness.

They are very responsible, update status everyday.

What did you find most impressive or unique about this company?

They are rich of experience in woocommerce, they gave us a lot of comment to improve our eshop and plugin.

Are there any areas for improvement or something they could have done differently?

No, Our company thinks they are great in this project.

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

The project was completed on time and the communication was top notch

SOLUTION

How did you select this vendor and what were the deciding factors?

there professional approach and guidance based on there expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Complete website development.

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen our website in google search and overall increase in business

Describe their project management style, including communication tools and timeliness.

Whatapp. Skype and emails

What did you find most impressive or unique about this company?

They were up to date with new technologies.

Are there any areas for improvement or something they could have done differently?

N/a

BACKGROUND

Please describe your company and your position there.

Real estate rental office, i am the Broker

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We needed a form to display on our website allowing the customer to enter a custom payment amount.

SOLUTION

How did you select this vendor and what were the deciding factors?

We used this vendors product when we were on WordPress and it worked well, we asked them to make one as an iframe for any website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They already had this experience so knowing what we need was simple. We asked them to create it and they accepted the challenge.

How many people from the vendor's team worked with you, and what were their positions?

2, unsure

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The form came in working great, we are very satisfied.

Describe their project management style, including communication tools and timeliness.

They were very communicative throughout the process and testing.

What did you find most impressive or unique about this company?

1.5 years after they made it, square made an update which affected the form, they looked into it and fixed the issue standing behind their product.

Are there any areas for improvement or something they could have done differently?

Very satisfied.

BACKGROUND

Please describe your company and your position there.

I'm a graphic and web designer in Italy country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

WPExperts have customize Store Locator plugin meeting my client's needs. Fast and professional service.

SOLUTION

How did you select this vendor and what were the deciding factors?

Willingness to meet my needs

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress site

How many people from the vendor's team worked with you, and what were their positions?

I work within a network with about 10 people... Graphic designer, web designer, social media marketing, web marketing, video maker...

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

100% satisfied

Describe their project management style, including communication tools and timeliness.

100% satisfied

What did you find most impressive or unique about this company?

They were reliable, accurate, and professional.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the founder of Baladi LLC based in Phoenix, Arizona. We provide social networking platforms for Arab diaspora in the United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

WPExperts helped us build our social media platform based on Wordpress and customized a third party platforms to fit our needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

WOExperts seemed to be the solution to deliver quality with reasonable cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WPEXPERTS modified BuddyBoss platform to fit our project and customized plugins that we required.

How many people from the vendor's team worked with you, and what were their positions?

Four in total between developers and management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

WPEXPERTS delivered the project in timely manner and was able to meet the expectations.

Describe their project management style, including communication tools and timeliness.

Communication was very clear and prompt. I was able to get in touch with everyone via WhatsApp instantly to answer questions and concerns.

What did you find most impressive or unique about this company?

The higher management was hands-on and supervised the project while the team worked on finishing it.

Are there any areas for improvement or something they could have done differently?

Nothing out of human experience error. Everything was manageable and quickly corrected.

BACKGROUND

Please describe your company and your position there.

Managing director of Thrive Digital

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

To developer a voucher system for retailer working with MyCred plugin.

SOLUTION

How did you select this vendor and what were the deciding factors?

They buit MyCred

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A vendor dashboard with way people can add voucher and track them.

How many people from the vendor's team worked with you, and what were their positions?

2 they were wordpress developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Functioning voucher system

Describe their project management style, including communication tools and timeliness.

They were helpful and communicated all the way through.

What did you find most impressive or unique about this company?

Low management on my side.

Are there any areas for improvement or something they could have done differently?

No that I can think of.

BACKGROUND

Please describe your company and your position there.

We are an organic and natural health food company. I am the managing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

WPExperts were hired to create custom pricing for our website. Our goals were met.

SOLUTION

How did you select this vendor and what were the deciding factors?

WPExperts were introduced to us through our website developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work performed on our website was a special task. They had to create a formula to change a csv file for a daily upload within our website. It was a extremely positive result.

How many people from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were amazing at creating our desired results.

Describe their project management style, including communication tools and timeliness.

All communication was performed through Skype and telephone conversations. All representatives from WPExperts were very pleasant and eager to help.

What did you find most impressive or unique about this company?

Very easy to talk too.

Are there any areas for improvement or something they could have done differently?

Sometimes because of the time gap projects took longer than expected

BACKGROUND

Please describe your company and your position there.

I am the lead web developer for a local school parents and teachers' organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPExperts, and what were your goals?

We worked with WPExperts to customize a plugin to allow us to have a simple checkout form using Contact Form 7 and their custom plugin. When Square changed their SDK, we had to re-engage WPExperts.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had an existing plugin that appeared to fit our needs

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked WPExperts to customize their plugin to meet our extended requirements.

How many people from the vendor's team worked with you, and what were their positions?

Two as far as I know - project manager and tech/dev

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We processed 100s of transactions on our web site without any issues

Describe their project management style, including communication tools and timeliness.

Quick turnaround and good communication

What did you find most impressive or unique about this company?

Their support was amazing. We've been using the plugin for years and they continue to provide outstanding support.

Are there any areas for improvement or something they could have done differently?

The plugin update from their site did not work correctly out of the box, but they fixed it quickly.