Wishup

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Tiger Tough

Describe what your company does in a single sentence.

We specialize in durable, custom-fit seat covers designed for work trucks, heavy equipment, and first responder vehicles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• We sought to streamline our financial processes and administrative tasks, aiming to free up our internal team's time for strategic initiatives.
• Bookkeeping

SOLUTION

How did you find Wishup?

Referral

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They managed our accounts payable and receivable, reconciled monthly statements, tracked expenses, and maintained accurate records in QuickBooks. Additionally, she assisted with scheduling, email management, and preparing reports for our leadership team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first quarter, we noticed a 30% reduction in overdue invoices and a significant improvement in the accuracy of our financial reports. The efficiency gains allowed our team to focus more on marketing strategies and less on administrative duties.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their ability to quickly integrate into our existing systems and processes was remarkable. The VA required minimal training and adapted swiftly to our company's workflow.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly integrate into our existing systems and processes was remarkable. The VA required minimal training and adapted swiftly to our company's workflow.

Are there any areas for improvement or something Wishup could have done differently?

Our experience has been overwhelmingly positive. Any minor issues were addressed promptly, and the support provided exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Founder of Dekryption Ventures

Describe what your company does in a single sentence.

Staretegic advisor and investor for disruptive companies. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• Calendar Management
• Task Offload
• CRM management

SOLUTION

How did you find Wishup?

Online Search

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget

How many teammates from Wishup were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Wishup has been a big net positive for my business. My dedicated VA, handles everything from calendar management to targeted outreach with flawless professionalism—freeing me to focus on growth and strategy. Their admin ran and organized my Hubspot allowing me to track deal flow, deliverables, follow ups. They were helpful with lead generation editing raw videos and creating assets for the website, social media and the business. Responsive, proactive, and always on time, the Wishup team makes delegation effortless. Highly recommended for anyone ready to reclaim their schedule and scale faster.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Signficant upgrade in responsvieness from me to clients and the ability to track deliverables by redesgining my CRM top to bottom and then adding workflow automation. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very communicative and responsive to time schedules. Never had an issue reaching the admin or the agency behind him. 

What was your primary form of communication with Wishup?

Email or Messaging App

What did you find most impressive or unique about this company?

They are communicative and amenable to fixing any issues that arise fairly and reasonably.

Are there any areas for improvement or something Wishup could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

We're a full-service PR and digital marketing agency that services a unique blend of technology, professional services, and Asian-related companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• Design
• Social Media
• Writing
• Content
• Administrative Support

SOLUTION

How did you find Wishup?

Direct Approach

Why did you select Wishup over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Provides Training

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design: 
  • Graphic Design: Creating visual content such as logos, banners, infographics, and other graphic elements. 
  • UI/UX Design: Improving UX and interface design for digital products. 
• Social Media: 
  • Content Creation: Developing engaging content for social media platforms, including text, images, and videos. 
  • Posting and Scheduling: Managing the posting schedule on various social media channels. 
  • Social Media Management: Monitoring and responding to audience interactions, comments, and messages. 
  • Analytics: Analyzing social media metrics to measure the performance of campaigns. 
• Writing: 
  • Copywriting: Crafting persuasive and compelling copy for various purposes, such as marketing materials, and advertisements. 
  • Blogging: Creating informative and engaging blog posts on relevant topics. 
  • Editing and Proofreading: Reviewing and refining written content for accuracy, clarity, and style. 
• Administrative Support: 
  • Data Entry: Inputting and managing data in various systems and databases. 
  • Scheduling: Coordinating and scheduling meetings, appointments, and events. 
  • Vendor selection: Shortlist and interview vendors to recommend for agency selection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When an employee takes a vacation, once we make the request, WishUp efficiently arranges for a temporary replacement during absences lasting 1-2 weeks. The company demonstrates a commitment to professional development by providing comprehensive training for clients, including valuable sessions on improving Excel skills and public speaking. 

The positive and enthusiastic attitude of the team members designated to support our agency's growth is noteworthy. Their dedication and eagerness make them valuable assets to our collaborative efforts. Based on our positive experiences, we wholeheartedly recommend their remote support services to other U.S. companies seeking reliable and skilled assistance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management consistently exhibits a positive and responsive approach to my task requests and requirements. Their commitment to addressing my needs is evident, and they consistently deliver projects in a satisfactory manner. Their dedication to excellence is commendable, making the collaboration a truly satisfying experience.

What was your primary form of communication with Wishup?

Virtual Meeting

What did you find most impressive or unique about this company?

I found the training to be the most impressive and unique to this company. There is a clear belief in providing support for team members to continuously improve their jobs in service of their clients.

Are there any areas for improvement or something Wishup could have done differently?

Because of the growth of the WishUp employees we have employed in the company the last few years, I have given them more face time with clients. It would be ideal for them to further develop their presentation and speaking abilities.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of Convia Media, a network of gaming websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wishup?

We needed help with content writing, content management, and proofing and publishing industry research.

What were your goals for this project?

We wanted to ensure "hands-free," daily content publishing for our network of sites.

SOLUTION

How did you select this vendor?

I've known one of the Wishup founders since 2010 due to his successful career in digital marketing. I trusted his new venture, Wishup, would be a successful one, just like the company he led to strong growth previously.

Describe the scope of their work in detail.

They manage the entire online content creation process, perform relevant industry research into online publishing, and manage all of our content.

What was the team composition?

We have one, half-time Wishup representative who works our time zone to most effectively support us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Over time, our rep has continued to increase his industry knowledge, competence, and set of responsibilities. His growth has coincided with what we need from him perfectly, and we know we can trust him with continually expanding projects. He feels like one of our own now.

How effective was the workflow between your team and theirs?

Their rep adapted to our systems within one day, and we communicate daily through Skype and Trello.

What did you find most impressive about this company?

The dynamic nature of their team stood out to us. We've had two reps over the course of a year and they've both been able to take on every project we've given them, across a variety of disciplines. If they don't know something, then they’ll learn it within days. Their drive is amazing.

Are there any areas for improvement?

I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon.

BACKGROUND

Please describe your company and position.

I am the CEO of Buzzin

Describe what your company does in a single sentence.

We are focused on developing smart business applications that make daily life easier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• Support our day-to-day administrative tasks

SOLUTION

How did you find Wishup?

Referral

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled calendar scheduling, email management, online research, meeting coordination, and other recurring administrative tasks. They also helped us stay organized with follow-ups.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We spent less time on routine admin work and were able to respond to customers and partners more quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were organized and reliable. Tasks were completed on time, and communication was great.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their assistant adapted to our workflow so well, and the process was smooth.

Are there any areas for improvement or something Wishup could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Director of a nonprofit organization

Describe what your company does in a single sentence.

We connects industry leaders and policymakers with experts in science, technology, and innovation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• Provide administrative and call support so our team could focus more on programs, partnerships, and stakeholder engagement.

SOLUTION

How did you find Wishup?

• Referral
• Clutch Site

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They assisted with calendar management, email handling, meeting scheduling, inbound call support, data organization, and follow-up communications. They helped manage many of the day-to-day administrative tasks that kept operations moving.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster response times
Better scheduling coordination, and reduced administrative workload for our internal team. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they consistently delivered on time and were quick to adjust whenever priorities changed. Communication was reliable throughout the engagement.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to step into our processes quickly and provide dependable support with very little ramp-up time.

Are there any areas for improvement or something Wishup could have done differently?

Nothing. The experience was smooth, and they met our expectations. 

BACKGROUND

Please describe your company and position.

I am the CEO of Rare Bird

Describe what your company does in a single sentence.

We helps businesses grow through digital marketing, branding, website development, and strategy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• To take over routine back office and administrative tasks so our internal team could stay focused on client work and growth initiatives.

SOLUTION

How did you find Wishup?

• Online Search
• Clutch Site

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their virtual assistant supported us with inbox management, calendar scheduling, CRM updates, research, meeting coordination, and follow-ups. They helped keep day-to-day operations organized and running smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to save several hours each week, improve response times, and give our team more bandwidth to focus on strategy and client relationships.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were reliable and easy to work with. Tasks were completed on time, and they communicated well whenever priorities shifted.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated how quickly they learned our processes and became a natural extension of our team. The onboarding process was also very smooth.

Are there any areas for improvement or something Wishup could have done differently?

Overall, we had a great experience.

BACKGROUND

Please describe your company and position.

I am the Project Manager

Describe what your company does in a single sentence.

We provide technology solutions that help businesses streamline global trade, logistics, and supply chain operations through greater visibility and process automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• Our goal was to improve efficiency, reduce time spent on routine tasks, and allow our internal teams to focus on customer success and product development.

SOLUTION

How did you find Wishup?

• Online Search
• Clutch Site

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement involved ongoing administrative support across several business functions. The assigned virtual assistant managed scheduling, coordinated internal and external communications, maintained operational records, assisted with research projects, tracked follow-ups, and supported day-to-day workflow management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The partnership helped us reduce administrative workload significantly and improve operational efficiency. Internal response times improved, recurring tasks were completed more consistently, and our team was able to dedicate more time to strategic initiatives and customer-facing activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wishup managed the engagement professionally from start to finish. Tasks were completed on schedule, communication was prompt, and they adapted quickly whenever our priorities changed.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They've shown strong attention to detail, professionalism, and a genuine willingness to understand our processes rather than simply execute assigned tasks.

Are there any areas for improvement or something Wishup could have done differently?

Overall, we were very satisfied with the engagement.

BACKGROUND

Please describe your company and position.

I am the CEO of Evry Health

Describe what your company does in a single sentence.

We are a healthcare-focused organization that supports individuals and employers through technology-driven health insurance and care management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• Our primary objective was to improve internal productivity by delegating recurring coordination tasks so our core team could focus on member experience and strategic initiatives.

SOLUTION

How did you find Wishup?

• Online Search
• Clutch Site

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement involved ongoing administrative and operational support. The assigned virtual assistant helped manage schedules, organize communications, coordinate follow-ups, maintain internal documentation, and assist with research and reporting tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw noticeable improvements in workflow organization and task turnaround times. Administrative bottlenecks were reduced, internal coordination became more streamlined, and our team was able to reclaim valuable time that could be redirected toward customer-facing and strategic work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wishup's project management was reliable and well-organized. Tasks were delivered on time, communication was clear, and they were responsive whenever priorities changed.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the quality of the talent and the speed at which the assistant became productive within our environment.

Are there any areas for improvement or something Wishup could have done differently?

Overall, the experience was very positive. One area that could enhance the onboarding process would be providing more proactive workflow optimization recommendations at the beginning of the engagement. Aside from that, the collaboration was smooth and effective throughout.

BACKGROUND

Please describe your company and position.

I am the VP of a commercial construction company.

Describe what your company does in a single sentence.

Provides turnkey commercial construction solutions, managing projects from planning and construction to final business setup.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

• The main objective was to reduce the time spent on repetitive back-office tasks so our construction leadership team could focus more on project execution, client relationships, and operational priorities.

SOLUTION

How did you find Wishup?

• Online Search
• Clutch Site

Why did you select Wishup over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work centered around ongoing administrative and operational assistance. This included calendar management, email support, document organization, vendor follow-ups, reporting, and other back-office tasks that helped keep our projects running efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement improved internal efficiency and reduced the amount of time our managers spent on routine administrative work. As a result, our team was able to devote more attention to active projects and customer communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was dependable and responsive throughout the engagement. Tasks were delivered on time, communication was consistent, and the team adapted quickly whenever our priorities changed.

What was your primary form of communication with Wishup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how quickly the assistant understood the pace and complexity of our construction business. The onboarding process was smooth, and the level of support provided made the collaboration easy from the start.

Are there any areas for improvement or something Wishup could have done differently?

Overall, the experience was very good.