White Label

BACKGROUND

Please describe your company and your position there.

I am the owner of MISS LIBERTE brand offering sustainable lingerie & loungewear.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire White Label?

Our WooCommerce online store was relaunched lately with the help of freelance developer and functionally it worked ok. However, from the design & UX perspective it was not satisfactory especially on mobile devices. We hired White Label to help us make the store look aesthetic & work smoothly.

SOLUTION

How did you select this vendor and what were the deciding factors?

The agency was recommended by the other brand we knew they were working for. The deciding factor was the free analysis and initial design prepared at the offer stage, which make us sure they have attractive and consisten vision of the site.

Describe the project in detail and walk through the stages of the project.

1. Project brief & objectives
2. UX design - proposition & reviews
3. Development
4. Testing & feedback
5. Deployment
6. Minor fixes after deployment

How many resources from the vendor's team worked with you, and what were their positions?

Project manager UX designer Developer QA manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The online store looks much more attractive and professional on both desktop & mobile devices. All previous functionalities are kept but the UX experience is smooth and aesthetic.

How effective was the workflow between your team and theirs?

Their UX designer was very capable and open to ideas and a pleasure to work with. The project manager was motivated and easy to communicate, with open-minded attitude which is really important when some dificulties appear. The designer was very precise to design all elements as in initial design.

What did you find most impressive or unique about this company?

I believe their open-minded attitude and motivation to care for "big things" as much as for smaller details was extraordinary. Since the project was about making things work and look beautifully this focus on details added up to a final result.

Are there any areas for improvement or something they could have done differently?

We wish there was dedicated time to review and summarise the project but we are still planning to do so.

BACKGROUND

Please describe your company and your position there.

Director. Software Development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire White Label?

We engaged White Label to redevelop an app we had with new functionality

What were your goals for this project?

Redevelopment of existing app

SOLUTION

How did you select this vendor?

Linkedin Contact and initial consultation

Describe the project in detail.

We had an app that was fully integrated with a CMS which needed an overhaul along with a list of enhancements that we needed

What was the team composition?

We were assigned a project manager and had direct contact also with all developers. Excellent communication throughout

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project management and response time to any issues that arose was excellent and at milestones along the way everything was assessed before moving on to the next module.

How effective was the workflow between your team and theirs?

Excellent communication

What did you find most impressive about this company?

They had great expertise and were very quick in turnaround and everything was delivered within budget

Are there any areas for improvement?

No. Very satisfied

BACKGROUND

Please describe your company and your position there.

I’m the co-owner and team lead of Meant4.com, a software house. We build web apps of all kinds.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire White Label?

We used White Label’s resources on a variety of projects and technologies, such as PHP—specifically Drupal—and JavaScript—specifically Vue.js.

What were your goals for this project?

The goal was to augment our in-house development team.

SOLUTION

How did you select this vendor?

Our client recommended White Label.

Describe the project in detail.

We worked with White Label on multiple projects using their resources to augment our dev team. We worked with their developers on an hourly basis and per-project rules.

What was the team composition?

We worked with a project manager and the dev team. We integrated their resources into our team and managed them for most projects.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I can only say that projects that we worked on with White Label were successful.

How effective was the workflow between your team and theirs?

Working with White Label was very productive most of the time.

What did you find most impressive about this company?

Their ability to quickly produce skilled, valuable members to our dev team stood out most.

Are there any areas for improvement?

Our only bottleneck was a language barrier. It happened rarely, but we sometimes struggled to communicate with some developers.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of ALLEHERZEN GmbH, a digital consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with White Label?

We had a project for a German association representing an industry in business. They asked us to assist with a portal that would aggregate over 2,000 companies. Part of the portal was a website and the other half involved a CRM system integration with a custom-made backend. After designing the concept for the site, they asked us if we could actually fulfill the project. We found a contractor to do it, but they failed, so we had to cut our losses and find a new partner to complete the project on time and within budget.

SOLUTION

What was the scope of their involvement?

The project involved a preexisting open source and PHP-based CRM system that’s integrated with a WordPress CMS for the website. White Label developed the coding for the website’s membership area from scratch. The design was done by an external design agency, but White Label did the template development, transferring the designs to the actual functional components. They also did front- and backend work and the API interfacing, which involved integrating the CRM system and doing a very hardcore, custom integration of Google Maps.

The 2,500 plus companies are listed on a customized version of a Google Maps. They had to transfer all the data there, which was a really difficult task because a lot of information was simultaneously transferred back and forth between the systems. While the work on this project has been completed, we’re starting a new project with White Label for another client.

What is the team composition?

There was a frontend team that did the template for the WordPress website. We had an integrations team that did all the backend work.

How did you come to work with White Label?

They were recommended to us by another partner, which was the main reason for choosing them. We approached them with a very tight timeline and a low budget and asked them for a pragmatic approach and solution. They were very forthcoming and professional, and it only took them a few days to review the code that we sent them. They agreed to move forward with the project and we were able to secure some extra money to get the project completed. We’re very happy that we found them.

What is the status of this engagement?

We started working together in February until August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was completed on time, which was a major issue since our client was threatening to sue. They took a deficient project on the brink of disaster and turned it into a success. The client still uses the system today without any major changes. The project turned out really good, and we still use it as a reference.

How did White Label perform from a project management standpoint?

Their quality of service was exceptional. Most tasks were completed on the first take, and there was a very low percentage of corrections needed, so the debugging process went shorter than expected. We used at first Basecamp and then switched to Jira.

We really enjoyed working with them because we had a straight connection to the development team through Slack. We could really follow their internal communication.

What did you find most impressive about them?

The speed at which they work combined with their quality is impressive. They have the agility to pick up a project that was done by a third party, understand it in record time, and then make it theirs. Our client only gave us an additional month to complete it and they were able to meet that timeframe.

Are there any areas they could improve?

Using Basecamp wasn’t ideal from our standpoint, so they switched to Jira for us.

Do you have any advice for potential customers?

Be open to talk to the developers directly, and at least have a project owner that has a strong tech background. Whoever I spoke to at White Label had a strong technology background.

BACKGROUND

Please describe your company and your position there.

I am the executive vice president of Chateau Chizay, a winery and vineyard.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire White Label?

We contracted with White Label to develop our website and implement an online store of our products.

What were your goals for this project?

Our original website was separate from our online product store. Updating them both would have been a fool’s errand. Instead, we hoped to create one website that combined everything about our winery.

SOLUTION

How did you select this vendor?

They came highly recommended by a colleague. White Label offered the most reasonable price, and I appreciated their communication style.

Can you go into detail about the services they provided and the scope of the project?

After a meeting to review our goals, we relied on White Label for UX and UI development. They integrated WooCommerce into our new WordPress website.

What was the team composition?

We worked with a project manager, a designer, front- and backend developers, and a QA technician.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are more than satisfied. White Label delivered a stylish and modern website with a functional e-commerce component.

How was project management arranged and how effective was it?

Our communication was transparent and timely.

What did you find most impressive about this company?

White Label’s staff is friendly and accommodating.

Are there any areas where they can improve?

Early on, we had some minor communication issues between the project manager, the designer, and the developers. We resolved those, however, by holding full team meetings more regularly.

BACKGROUND

Please describe your company and position.

I am the founder of Findi.to

Describe what your company does in a single sentence.

Startup projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Label to accomplish?

• Preparing www platform
• UX/UI help

SOLUTION

How did you find White Label?

Referral

Why did you select White Label over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from White Label were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

building the platform from the beginning with great involvement in UX/UI. The platform had search mechanisms, an original matching algorithm, registration of items and users, a mechanism for publishing advertisements and much more

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project works, has been tested and approved by potential clients in the form of the largest domestic and global brands

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the entire process went smoothly and we could count on support from start to finish.

What was your primary form of communication with White Label?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

team skills, plus full commitment to the project and managing our needs in an appropriate way. Additionally, the team looked for logical solutions together with the originators.

Are there any areas for improvement or something White Label could have done differently?

We work to become better every day. In the case of white label, I see no need for changes

BACKGROUND

Please describe your company and position.

I am the CEO of ENGO CARS

Describe what your company does in a single sentence.

We help companies ensure mobility for their employees and top managers. ENGO CARS is a automotive company founded in 2015 in Poland that concentrates on Car Subscription Services and Lease excellent cars. 

Find out more: ENGOCARS.com Discover Powerful & Flexible Car Subscription by ENGO CARS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire White Label to accomplish?

• Custom Software Development
• E-Commerce Development

SOLUTION

How did you find White Label?

Referral

Why did you select White Label over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from White Label were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom development, integration system using RestApi

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ENGOCARS.com

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was implemented successively and initially had many corrections, but the team coped with it perfectly.

What was your primary form of communication with White Label?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

People and the heart to work on projects, their commitment.

Are there any areas for improvement or something White Label could have done differently?

They keep going in the right direction.

BACKGROUND

Please describe your company and your position there.

I am the product owner of this project for my client

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire White Label, and what were your goals?

We wanted an accompanying mobile app for a workbook that is currently done in school. The workbook is for first year students (13-14 years old) and the hope is that an app would improve with engagement with the program

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose White Label based on a recommendation from a previous customer that my client knows and they were able to provide a very competitive price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a requirements gathering phase initially which took quite a while considering that my client/stakeholders had no experience in the software development process. The team were very helpful in providing help in any all areas especially those that I might not have experience in. We provided the team with high level design ideas and their design team worked their magic and came back with high quality screen mock-ups which is what I was able to show my clients throughout the development process.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager throughout the process, a graphic designer initially to create the screen mockups and then a small development team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the majority of development has been finished, we are delighted with how the app is turning out

Describe their project management style, including communication tools and timeliness.

From requirements gathering to delivery, the team were extremely responsive with whatever questions I had for them.

What did you find most impressive or unique about this company?

They are very accommodating which considering this was my client's first venture into the world of software development, this was incredibly important

Are there any areas for improvement or something they could have done differently?

I think from both sides, the documentation that came out of the requirements gathering phase could have been more detailed which would have avoided confusion later on in the project

BACKGROUND

Please describe your company and your position there.

Juice - wec & postproduction company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire White Label?

web developement

What were your goals for this project?

app fo visting old cementaries

SOLUTION

How did you select this vendor?

We cooperate with White Label almost 4 years. They are a full trustful company.

Describe the project and the services they provided in detail.

www.muzeum.miejskie.wroclaw.pl

- full frontend mad backend, It suppot

What was the team composition?

n/a

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was big project for the museum in Wroclaw. We`ll try to get another.

How was project management arranged and how effective was it?

Everything was ok.

What did you find most impressive about this company?

They were cooperative. 

Are there any areas for improvement?

there is always something to improve.