Webisoft

BACKGROUND

Please describe your company and position.

I am the Managing Director of FreeClix Ltd

Describe what your company does in a single sentence.

We offer a complete range of IT managed services for small to enterprise size businesses operating across a range of sectors, enabling you to focus on your own business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• We needed a custom platform that could unify multiple operational systems provisioning, monitoring, billing, and customer support into a centralized solution that worked for both our tech-savvy engineers and our customer support team.

SOLUTION

How did you find Webisoft?

• Online Search
• Clutch Site

Why did you select Webisoft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From our first conversation, Webisoft took the time to dig into how our teams worked not just what we did, but how we did it. They sat through our provisioning cycles, interviewed support staff who used four different tools to answer one customer ticket, and mapped out our tangled backend integrations before offering a single line of solution architecture. What came out of that research phase was a scope of work that felt tailored to us rather than pulled from a template. Their deliverables included a custom web app that served as a unified admin interface, real-time monitoring dashboards that pulled from our wireless and wired infrastructure feeds, and an API-first design that allowed us to gradually sunset legacy systems without interrupting service.

One of the key features they built and something we hadn’t even thought to request was an automated provisioning logic that recognized when a customer’s network setup matched certain predefined criteria. Instead of routing every order to engineering for manual review, the system could now fast-track low-risk installations, saving our team hours each week. Another standout component was the reporting suite, which turned previously dense spreadsheets into clean, actionable visualizations our leadership team could actually use to make decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact on our internal operations has been dramatic. Ticket resolution times are down. Onboarding of new clients is smoother and more predictable. Our sales team can now generate quotes with real-time availability data that used to require back-and-forth emails. And most importantly, our clients feel it too their interactions with us are faster, more accurate, and less frustrating.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webisoft’s project management style deserves credit here. They didn’t smother us with daily check-ins or Gantt charts we’d never look at. Instead, they established clear communication rhythms weekly reviews, async Slack updates, quick check-in calls when a blocker popped up and delivered consistently, sprint after sprint. When we hit delays on our end due to a change in internal systems, they pivoted gracefully and focused on integration layers that could be built independently, keeping momentum alive without pushing us to move faster than we could.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their balance between technical depth and human understanding. They knew when to talk APIs and when to step back and ask, “How will this change make your team’s life easier?” That empathy showed in every piece of the software they delivered. It wasn’t just functional it felt intentional.

Are there any areas for improvement or something Webisoft could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of Origami.ms

Describe what your company does in a single sentence.

Origami is a business process automation SaaS. We empower stakeholders to improve, innovate and automate processes. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• Our goal in working with them was to develop a new layer of customization in our platform one that allowed enterprise clients to create, adjust, and monitor processes with greater control and far less dependency on technical resources.

SOLUTION

How did you find Webisoft?

• Online Search
• Clutch Site

Why did you select Webisoft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope included the design and development of a dynamic workflow configuration module, a form builder engine, and a permissions-based user control system all built directly into our SaaS environment. Webisoft helped us architect a real-time rules engine to validate user inputs and process flows, as well as implement version control so that admins could track changes or roll back updates safely. They also integrated everything into our reporting structure to ensure data remained consistent across the board. Beyond the code, they supported testing, documentation, and post-launch maintenance with a clear focus on long-term usability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were evident almost immediately. Our onboarding team reported that new client implementations were being completed in significantly less time due to the simplified configuration tools. Clients began actively building and modifying their own workflows without needing to call in support or request engineering help. We also saw increased retention and engagement on the platform as clients discovered new ways to use Origami that previously felt out of reach. Internally, our team was able to redirect development hours from manual client requests to actual product innovation, which is a win in every direction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webisoft’s project management approach was both proactive and flexible. They maintained consistent communication, regularly shared progress updates, and were always open to feedback. When unexpected shifts happened on our side whether technical or strategic they adjusted quickly without losing momentum. We appreciated how their team was never rigid; they treated the project like a shared mission rather than a fixed contract. Their responsiveness during QA cycles and user testing made the difference in hitting our timeline without compromising on quality.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their product-oriented mindset. Webisoft didn't just take instructions, they thought critically about the 'why' behind every feature. They constantly looked for ways to improve the experience, not only from a development standpoint but from the perspective of our clients and internal teams. That level of ownership and creative thinking made the collaboration feel like a true extension of our team rather than an outsourced engagement.

Are there any areas for improvement or something Webisoft could have done differently?

The only area that could have used a little more attention early on was UI/UX refinement. While the functionality was there, some components didn’t quite match the polish of our existing design system. However, once we flagged this, they were quick to bring in design support and align everything more closely with our brand standards. Their ability to take feedback constructively and implement changes swiftly was reassuring.

BACKGROUND

Please describe your company and position.

I am the VP of IT of Northstar Group Services, Inc.

Describe what your company does in a single sentence.

Northstar Group Services, Inc. is a nationwide leader in demolition, deconstruction, remediation, and emergency response services for complex industrial, commercial, and government projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• our goal was rooted in a persistent operational need to create a secure, verifiable way of managing project data that spanned hazardous material abatement, demolition, and environmental remediation workflows.

SOLUTION

How did you find Webisoft?

• Online Search
• Clutch Site

Why did you select Webisoft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project was anything but generic. It included designing a private blockchain network capable of capturing real-time inputs from multiple field operatives, safety officers, and project managers. Key deliverables included a decentralized system for recording chain-of-custody logs on hazardous waste disposal, automated triggers for compliance sign-offs, and a tamper-resistant ledger for incident reporting. Webisoft also built a companion mobile platform that allowed supervisors on job sites to input data including digital forms, geo-tagged photos, and audio memos directly into the blockchain, which not only streamlined communication but eliminated the lag and inconsistency we used to deal with during documentation audits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A particular moment that stands out was during a large-scale industrial teardown in New Jersey. Midway through the project, a dispute arose over whether specific remediation procedures had been properly followed on-site. With our new blockchain system in place, we were able to access a full historical trail of actions, including timestamped field reports, environmental clearance records, and chain-of-custody handoffs. What would have previously taken days of email digging and conflicting reports was resolved in less than an hour and with complete confidence from both our internal team and the external stakeholders involved. That kind of operational clarity was exactly what we were aiming for.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, Webisoft was adaptive and structured in equal measure. We went through multiple iterations of the smart contract logic together, and every time we needed to adjust the workflow engine to accommodate a specific site protocol or regulatory requirement, they were quick to grasp the nuance and deliver working solutions without delay. Communication was consistent, and their ability to bridge the technical with the operational especially when collaborating with teams who don’t live and breathe blockchain was both refreshing and essential.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What left the strongest impression was how they approached the project with long-term usability in mind. They weren’t just focused on getting code into production; they were concerned with how it would be maintained, scaled, and adopted by our teams years from now. For instance, they introduced a modular design for our interface that allowed different divisions within Northstar to configure workflows based on the type of project whether it was an asbestos abatement job or a structural demolition without having to rebuild the backend logic. That foresight turned a powerful solution into a sustainable one.

Are there any areas for improvement or something Webisoft could have done differently?

One area where we saw room for enhancement was in the early-stage onboarding experience for our less tech-savvy team members; while Webisoft did an excellent job refining the platform’s usability, a more hands-on, scenario-driven training approach would have helped our seasoned site supervisors adapt more quickly. To their credit, once we addressed this, they responded with tailored support including realistic training simulations and personalized guidance which significantly improved adoption. In hindsight, partnering with Webisoft went far beyond implementing a technical solution; it strengthened the foundation of how we operate. In an industry where precision, compliance, and transparency are paramount, they didn’t just deliver software they raised the bar for how we ensure trust and accountability across every phase of our work.

BACKGROUND

Please describe your company and position.

I am the VP of NYCOM

Describe what your company does in a single sentence.

From Pre-construction through the Construction phase, customers turn to Nycom for our knowledge and experience in designing, managing and installing successful Educational, Healthcare and Industrial projects. Nycom is a proven, full-service interior specialties provider. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• We brought Webisoft on board to develop a blockchain-based system that could help us tackle one of our long-standing goals: to create a tamper-proof, fully traceable project documentation and change-order management platform that could integrate across pre-construction and active site operations.

SOLUTION

How did you find Webisoft?

Clutch Site

Why did you select Webisoft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their scope of work included designing a private blockchain infrastructure tailored for the construction lifecycle, with smart contracts to automate status changes, flag overdue approvals, and initiate alerts for any alterations in the workflow. They also built a cross-functional dashboard that interfaced with our internal ERP and scheduling tools, allowing site managers, architects, engineers, and even subcontractors to access a single source of truth in real time. Notably, they engineered a mobile interface to allow jobsite updates including annotated images and digital signatures to be recorded and automatically written to the chain, which completely changed how we track site progress and compliance reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most significant signs of success was how quickly adoption took root internally. During a site inspection at a healthcare project in Buffalo, a senior supervisor who had resisted previous digital solutions was able to use the Webisoft platform to pull up a specific change order, along with the timestamped history and client sign-off, within seconds. That moment turned skepticism into advocacy and it has repeated across other teams since. From our perspective, success wasn’t about abstract performance metrics; it was about seamless usability and reduced risk on real, high-stakes job sites.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project execution, Webisoft was unusually responsive. Their team worked closely with ours on a weekly basis not just through planned standups, but also during critical situations, like when we uncovered integration conflicts with one of our scheduling tools midway through rollout. They were available, not just present. We never had to chase updates or wonder where the ball was; their accountability has been as consistent as the code they deliver.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Webisoft was their curiosity. They didn’t just ask about specs they came out to one of our live project sites early in the discovery phase to observe how our crews worked, where delays happened, and how decisions flowed. That level of contextual understanding made their recommendations far more relevant. Their technical talent was obvious, but their willingness to understand the human side of our business made the difference.

Are there any areas for improvement or something Webisoft could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the Senior Digital Marketing Specialist of EGIS Polska

Describe what your company does in a single sentence.

We provide widely accessible generic and biosimilar medicines of the highest quality and reliability for patients worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• We approached Webisoft with a clear mission: to design a secure, mobile-first custom software solution that could streamline how our field representatives communicate with physicians, access regulated product data, and request samples while staying compliant with strict healthcare protocols.

SOLUTION

How did you find Webisoft?

• Online Search
• Clutch Site

Why did you select Webisoft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the outset, Webisoft’s approach stood out for its clarity and intentionality. Rather than diving straight into development, they took the time to understand our environment: the legacy systems we rely on, the pharmaceutical regulations we must adhere to, and the functional needs of our users on the ground. They conducted user interviews with select field reps, reviewed our medical content workflows, and even consulted our compliance team to ensure alignment on data handling practices.

What followed was a thoughtfully structured development process focused on building a custom mobile application tailored to our internal teams. The software they developed allowed medical representatives to browse product catalogs with dynamic, region-specific content, submit sample distribution requests directly from the app (integrated into our backend supply system), and report doctor interactions in a format that synced with our CRM in real-time.

One of the more impressive components was the built-in regulatory content filter, which ensured that only approved marketing and product information could be accessed by reps based on country-specific approval statuses. In practice, this meant we could maintain a single mobile platform that remained compliant across multiple jurisdictions without risking unauthorized communication. They also developed a lightweight offline functionality mode, which proved especially useful for reps visiting clinics with limited network coverage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the rollout, the shift in efficiency has been unmistakable. Our representatives are now better equipped, less reliant on paper-based resources, and more responsive during their visits. The app’s integration with our CRM means we no longer wait for end-of-week updates or manual data entry interaction logs, feedback, and sample tracking are now immediate and far more accurate.

Beyond the quantitative improvement, what’s been most valuable is how it has empowered our reps. We received unsolicited feedback from multiple team members who expressed how much easier it’s become to prepare for meetings, tailor their messaging, and resolve inquiries during visits, without the back-and-forth of waiting for someone in the office to confirm details or send PDFs. In one particular case, a rep was able to provide an up-to-date change in product information within minutes during a regulatory audit at a clinic something that would have taken much longer using our old processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webisoft’s project management was sharp and well-paced. Every sprint felt deliberate, with a clear objective, and there was consistent communication throughout. Adjustments were handled without resistance even when a few unforeseen regulatory requirements emerged midway, their team didn’t flinch; they paused, assessed the impact, and came back with an actionable plan that kept us on schedule.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most, however, was their willingness to engage beyond the surface level of the code. They weren't just focused on delivery; they were invested in ensuring the software made a meaningful difference in the way our people worked. Their sensitivity to data compliance, user accessibility, and the subtle intricacies of healthcare communication demonstrated that they don’t just develop they partner.

Are there any areas for improvement or something Webisoft could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Sr. Producer of Amber Studio

Describe what your company does in a single sentence.

Full-service game development agency + innovation partner to creative industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• Web3 Support Integration

SOLUTION

How did you find Webisoft?

Online Search

Why did you select Webisoft over others?

Good value for cost

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webisoft helped us develop Smart Contracts for all the interactions that the game features would have with the blockchain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All work was completed on time and all support items that were raised were solved in due time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We did integrate the Webisoft devs directly into our team so communication was easy and seamless. All items were delivered on time, per their estimations.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated the flexibility, professionalism, and seriousness with which they approached the workload. In all honesty i would gladly work with them again when needing web3 services.

Are there any areas for improvement or something Webisoft could have done differently?

I have nothing to point out. I was extremely satisfied with the work.

BACKGROUND

Please describe your company and position.

I am the VP Projects Group of Exmar Offhsore

Describe what your company does in a single sentence.

Engineering, Project Management and Consulting services for the offshore oil and gas industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• software design
• software as a service

SOLUTION

How did you find Webisoft?

Former employee

Why did you select Webisoft over others?

personal relationship with former employee

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Updates and maintenance of a legacy in house software application as well as developing a new application to be used as software as a service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Updates to software allocation and update meetings for demonstrations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were a few misalignments and communications, but when identified, their management staff took quick action and made the necessary adjustments to support our objectives.

What was your primary form of communication with Webisoft?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciate our access to the management staff and decision-makers when needed.

Are there any areas for improvement or something Webisoft could have done differently?

Communicate the review and demonstration process to make sure there are clear expectations for progress.

BACKGROUND

Please describe your company and position.

I am the Owner of Digital Doors

Describe what your company does in a single sentence.

Web3 based ticketing servcie for events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• Build the whole platform
• Write the smart contract

SOLUTION

How did you find Webisoft?

Referral

Why did you select Webisoft over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Webisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was about developping a web3 ticketing service for events with an integrated secondary market and royalty system, the website and smart contract we're the two main points and both got done in a timely fashion

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly meetingsover all the features and the platform developement were a great contributor in mesuring the pace of the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver on time and we're flexible with changes

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they are very flexible and easy to work with regarding deliverables and tasks at hand

Are there any areas for improvement or something Webisoft could have done differently?

a bigger paper trail of all tasks done & their progress that would be easily accessible to the client

BACKGROUND

Please describe your company and position.

I am the President of Montefusco HVAC, Inc.

Describe what your company does in a single sentence.

HVAC Contractor and Sheet Metal Fabricator.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webisoft to accomplish?

• Custom Accounting Software with Job Costing

SOLUTION

How did you find Webisoft?

Referral

Why did you select Webisoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webisoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom accounting software program with several specific features for our business including custom billing, purchasing, payroll, job costing and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We worked together to define goals, task and dates that were all met and/or exceeded.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webisoft always delivers on time and worked with us diligently through the project to make adjustments and changes. They are alway readily available.

What was your primary form of communication with Webisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their availability, team culture, knowledge, and expertise in deployment are outstanding

Are there any areas for improvement or something Webisoft could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Protocol Creator and Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webisoft, and what were your goals?

Complete development and deployment of our protocol.

SOLUTION

How did you select this vendor and what were the deciding factors?

Outside of standards criteria like expertise and resources, we were looking for a team with a proven track record with references from other teams that we trusted - with webisoft, we got that.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Top to bottom protocol development and deployment. Outside of internal deliverables, we also required integrations with on/off ramps, metaverse components, and in-ecosystem defi protocols.

How many people from the vendor's team worked with you, and what were their positions?

2 primary POCs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They met or exceeded our deadlines so far. Initial milestone they met under impossible circumstances where we built an alpha, deployed it, and tested it in a live environment (large convention w/ 5k+ attendees) w/ live bug fixes and troubleshooting - it was a successful run.

Describe their project management style, including communication tools and timeliness.

Telegram.

What did you find most impressive or unique about this company?

We like our constant communication and the ability of the team to respond to urgent needs, anytime, anywhere.

Are there any areas for improvement or something they could have done differently?

Their in-office dogs could make more appearances during zoom calls.