webdew

BACKGROUND

Please describe your company and your position there.

Marketing manager for software product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew?

We needed a professional video editor that could also provide voiceover services, in order to create a short presentation video for the website and marketing campaigns

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for an experienced freelancer with relevant portfolio for our needs.

Describe the project in detail and walk through the stages of the project.

After an initial discussion about our needs and content specs, we provided the script for the video and refined it with Webdew. Afterwards we had a few rounds of feedback on the script, animations and footage selection. They always responded promptly and did their best work to accommodate our suggestions. We had two rounds of edits on the video production, including some minimal voiceover changes.

How many resources from the vendor's team worked with you, and what were their positions?

Not sure, 2-3 resources most likely

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received great feedback from all internal teams that saw the video. As we haven't yet used the asset in marketing campaigns, we don't have any success metrics right now.

How effective was the workflow between your team and theirs?

Communication went extremely well, considering the differences in time zone (8 hours between us). We used the messaging feature of the freelancing planform, and Webdew was always prompt to respond to our requests. Almost all edits were done in less than 48 hours, and all milestones were reached as initially discussed.

What did you find most impressive or unique about this company?

Professionalism

Are there any areas for improvement or something they could have done differently?

No suggestions on my side

BACKGROUND

Please describe your company and your position there.

App development for contractor app. Marketing assistant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Looking for someone to work with to animate a 60 second explainer/introduction video for a contractor app. The video will highlight 4 main functions of the app broken in 7 short scenes to match the voiceover (already recorded). Most of the animation will consist of workers on construction sites looking at their phone and simple animated versions of our app.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was looking for an animator with a design style that matched what we were imagining. Chehak had previous work that was close to what we were looking for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video moves through our main 4 functions with a mixture of scenes and views of our app. We had an initial meeting to discuss the project, followed by a storyboard review and then edits of a final animation until we reached what we were looking for.

Who did you work with and what was the feedback process like?

We worked with Chehak who would provide an edit, we would provide feedback at timestamps and she would update the video.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

No outcomes yet, the video will be featured on our website and shown to new users.

Describe their project management style, including communication tools and timeliness.

Chehak was very responsive and timely with her work. Edits would be done within 24 hours.

What did you find most impressive or unique about this company?

Flexibility with time.

Are there any areas for improvement or something they could have done differently?

Wish edits from the last review could appear too when going over a new edit.

BACKGROUND

Please describe your company and your position there.

I'm the COO for the insurtech company, we use AI to understand the car crash speed and force/injuries the occupant would experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Our product is unique, we wanted to create a video that would explain our value and why insurers should use the product.

SOLUTION

How did you select this vendor and what were the deciding factors?

we looked for video production companies on Upwork and after interviews selected webdew

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting, explaining the product and what we were looking for, we created a storyboard and script, and in the end, we received a 2-minute video that explained our company and core product.

Who did you work with and what was the feedback process like?

We worked with Chehak Wadwa, she communicated very well, understood the deliverables and worked very efficiently requiring just a single revision. All progress was shared so we could see the project evolve

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We utilize the video on our website, provide it to investors and play at conferences, it is a helpful tool for viewers to learn more about the company and product.

Describe their project management style, including communication tools and timeliness.

Chehak was fast and easy to communicate with, we received frequent updates, we communicated remotely, primarily through chat and over video call

What did you find most impressive or unique about this company?

Very quickly understood the need and want of the customer, They have a fast turnaround of service with few revisions needed.

Are there any areas for improvement or something they could have done differently?

Nothing I would change, with a hectic schedule this was an easier project to manage.

BACKGROUND

Please describe your company and your position there.

I'm the Executive Director for a nonprofit that does social justice work for South Asian Communities in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Since we don't deliver Frontline services, we needed a convincing way to tell our story to our funders and partners.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked for video production companies led by South Asians on Upwork. I interviewed 5 candidates and selected Webdew.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a discovery meeting, then shared the script. We uploaded existing content on a Google folder including logos. We also shared the voice-overs. Webdew used our content and script to create the storyboard. I provided feedback on each frame. Feedback was implemented and a second round of review was conducted. After that the animation was shared and I provided feedback in 2 rounds. The background music was chosen and then final video was produced. Payment was may 50% before project started and 50% when it was completed.

Who did you work with and what was the feedback process like?

We worked with Chehak and Sandeep. They were both great at communicating, especially Sandeep.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our funders and partners were very impressed by the video!

Describe their project management style, including communication tools and timeliness.

Communication was via whatsapp and a system was used to ensure feedback was provided for a particular point in the storyboard or video.

What did you find most impressive or unique about this company?

They feedback system

Are there any areas for improvement or something they could have done differently?

Communication before the onset of the project can be improved.

BACKGROUND

Please describe your company and your position there.

We design and build anaerobic digestion facilities (renewable energy from organic waste). I am the Director of Business Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

We wanted to produce an animated video that shows how our technology works, to help potential clients understand. The process has many steps and uses many smaller pieces of equipment within the system. We hoped an animation could simplify everything and make it understandable.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor because we liked the style of their previous work.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We first submitted a storyboard and equipment photographs and diagrams to the vendor. Then we had a video call where we sketched out how the different pieces were integrated and how we wanted to see it animated. The vendor began to digitize the images and scenes, and came back to show us the still images first to see if we were ok with the style and the level of detail.

We would have a video call to review these images together so that the vendor understood clearly what our recommendations and comments referred to. Often within a few days, those revisions had been made and we began on a new round of revisions, until we reached a stage where we were happy with the final animation.

Who did you work with and what was the feedback process like?

I worked with Chehak and she was very responsive to all my messages and comments. It was her suggestion to have video calls while describing the changes we wanted, and she recorded these calls. I think this was a really good idea. It is a complex technology, but she did a great job understanding what we wanted to communicate.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video that was produced is exactly what we imagined we were going to get. We have not put the video in use yet, but it is our hope that this will greatly simplify our sales process and really cut down on our sales cycle time, which is a big limiting factor for us at this moment.

Describe their project management style, including communication tools and timeliness.

Chehak was extremely responsive to all my messages and always very courteous and professional. In reality, it was Chehak who kept me on task if I didn't respond to her requests for revisions in a timely manner.

What did you find most impressive or unique about this company?

Their ability to understand how the technology is integrated really impressed me.

Are there any areas for improvement or something they could have done differently?

In retrospect, I might have liked to see a few different styles for the animation at the start of the project to choose from, but I'm sure that if I had asked, they would have been willing to do so.

BACKGROUND

Please describe your company and your position there.

Web Developer and Digital Marketing Specialist at This Is My South Bay - Digital Marketing Agency, located at Los Angeles

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

We hired Webdew for a 2D animated promotional video for our services. Goal was to advertise the video on different platforms and get conversions through them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We posted a job on UpWork and they were selected with their outstanding professionalism.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video was for our Yelp Marketing Partner campaign where the services provided and benefits were explained in details. So it can be considered an explainer video as well. Webdew helped us to initiate the initial script, and included voiceover and background music with a splendid 2D animation with characters.

Who did you work with and what was the feedback process like?

We worked with Chehak, who was good probably the project manager and animator as well. We loved her communication skills and video making skills as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video came out as expected and all of our requirements were made. So it was obviously a success!

Describe their project management style, including communication tools and timeliness.

Their project management had step by step progress and we got regular updates. They were also very responsive all the hours.

What did you find most impressive or unique about this company?

They didn't give us a chance to complain, did everything smoothly, and met all requirements.

Are there any areas for improvement or something they could have done differently?

They were the best as possible

BACKGROUND

Please describe your company and your position there.

I am the COO and co-founder of a new social shopping platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Our platform is new, fresh and exciting so we wanted to create a promotional video that explained who we are and what we are doing with our startup. Our goal was to have a promo video that we can share and advertise through social media to drive interest as well as share with potential investors.

SOLUTION

How did you select webdew and what were the deciding factors?

We seeked video production agencies through upwork. After seeing Webdews previous portfolio, my business partner and I knew we found the company that best fit what we were looking for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with messages via Upwork. Once hired, we jumped on ZOOM for a discovery meeting. Our team went over the project needs as well as our expectations while Chehak took notes.

A couple days later, she provided us with a first look at the story board allowing us to gauge how well she understood the project. In the end, she delivered a 1:15 video that shows off our features and use of the product.

Who did you work with and what was the feedback process like?

We worked with Chehak. From the first discovery Chehak listened and understood our needs. Her communication was impeccable and her attention and awareness to deadlines kept us focused and on schedule. She was amazing to collaborate with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We will be able to put out a video that is fresh and unique to anything on the current market. We will be launching the promotional video within the week, but have already sent it out to prospective investors and have gained interest since.

Describe their project management style, including communication tools and timeliness.

From the first discovery they listened and understood our needs. The level of communication was superb and the deliverables were high quality and exceeded our expectations.

What did you find most impressive or unique about this company?

They've taken the time to understand our needs and delivered quality work within the agreed timeline.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am a designer at software company. We bridge the gap between analytics and digital execution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

We wanted to create a product video that showcase not only our software's features, but also the storyline behind how our software can solve our customers' pain points. Therefore, our goal was to have a product video that we can show to prospect customers so they can understand exactly what we do.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for different video production companies online and on Upwork. After reviewing a few options, we decided to go with Webdew because of its wide range of examples under their portfolio.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with the introductory round, where the sales rep from webdew introduced us to the project manager and team, whom we will be working with. Then over the course of the next weeks, we kept in contact with them via slack, where they would provide us with the material (storyboard, scriptwriting, voice over animation) and we would give feedback. They would then adjust accordingly.

Who did you work with and what was the feedback process like?

We worked the project manager, who was always present to ensure the whole process is going smooth. We also worked with the animator, who was responsible in delivering the deliverables at the end of each milestones. They shared their work via frame.io, which was super convinient as it allows us to write feedback directly on certain timestamps. Overall, the process was easy because we were all always in contact via slack, so everyone is aware on the current status of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have only currently showed the video to our colleagues and they liked it. They were able to understand the software easily and they liked the animation style as well.

Describe their project management style, including communication tools and timeliness.

The webdew team was very easy to communicate with. They provided us with frequent updates and were very transparent. We mainly only chat via slack, however, for feedbacks or topics that require deeper communication, we would jump in a call to avoid any miscommunications. They were always fast and flexible when it comes to organizing meetings, which is great!

What did you find most impressive or unique about this company?

How easy it is that they were able to understand what kind of product video animation/style we wanted, which shows their expertise as a video production company.

Are there any areas for improvement or something they could have done differently?

They could maybe spend a bit more time understanding the software and the main industry we are in, however, we understand that it is indeed a very complex topic that would require a lot of time to get used to.

BACKGROUND

Please describe your company and your position there.

I am the CIO for Kidcaboo, a transportation network company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

I wanted an animation of our logo that would speak to what it is we do and the service we provide in the six seconds of the animation.

SOLUTION

How did you select this vendor?

I reviewed the work of a number of creative digital artists and read many reviews from previous customers before selecting the right person for the job.

Describe the scope of their work in detail, including any steps and the final deliverables.

I provide the elements of our logo and described what I was looking for. We went back and forth on the different animated elements and the horn beep which was critical to get one with the right tone. She worked with me throughout the whole process.

How many people from the vendor's team worked with you, and what were their positions?

Just Chehak W. but she was the right person for the job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everyone was delighted with the results. Now that our start up has finally launched, I've come back to her for a tweak to the animation background. With this change, the animation will be use throughout our marketing strategy across the country.

Describe their project management style, including communication tools and timeliness.

Considering the small size of this project, I appreciated the informal nature of her management style. Dealing with Chehak directly and promptly made the experience great.

What did you find most impressive or unique about this company?

Their commitment to understanding my goal and following my input with such accuracy was impeccable.

Are there any areas for improvement or something they could have done differently?

I can't think of anything that I'd want to change.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing associate at a technology company. We have a platform that helps businesses match supply and demand. In a world where there is a lot of disruption and different things that affect demand, companies struggle to meet that demand. Thus, we provide them with different sorts of intelligence and insights to ensure that businesses run smoothly and become more agile and resilient, leading to better revenue.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with webdew?

Over the summer of 2021, we went through an identity change. We previously had some marketing videos, but when we made the change, we couldn’t use them anymore because they had our former name. Thus, we hired webdew to create an introductory video for our company.

SOLUTION

What was the scope of their involvement?

We’d had the idea for our video for months, so we came in with a script, but webdew helped us prepare it, making it fit for an explanatory video. After that, they helped us prepare a storyboard, going through a storyboarding process to ensure that it was right for what we wanted.

Since then, we’ve worked with them on creating the animated video. We had decided it to be a whiteboard video, so webdew’s involvement has included a lot of animation, as well as voiceover and musicalization. During this last process, we’ve been iterating, making edits and changes as needed.

Our engagement took a three-week pause because our executive leadership needed to work on refining the language we want to use. Webdew was okay with letting us take a pause, and after re-engaging, webdew was still there to help us through the rest of the video.

What is the team composition?

I’m not sure how many people from webdew have been working on our project. I know that we have an entire team assigned to it, but I’ve only interacted with a service manager.

How did you come to work with webdew?

We had our heart set on a whiteboard video, so we looked on Clutch to see reviews of various companies and found webdew. We also did a Google search to see what other companies had to offer in the explanatory whiteboard videos space, but we ultimately settled on webdew.

How much have you invested with them?

We’ve spent around $2,000.

What is the status of this engagement?

We've been working with Webdew from January 2022 through the beginning of March 2022. We had to put the project on break for a few weeks in February due to my company making sure we had some language correct, but we are just about to wrap up the project at the start of March, which we are pleased with.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Given that we don’t have the finished video, we don’t have any customer feedback yet. However, our CEO is very satisfied with what we’ve seen so far.

How did webdew perform from a project management standpoint?

Although we’ve had to double clarify some aspects we want to see on our video, webdew has been very professional and helpful, and our collaboration has been seamless. webdew uses Frame.io for our collaboration, where we can see the current project state and leave comments in real-time. Additionally, we communicate via email.

What did you find most impressive about them?

webdew’s collaboration distinguishes them from other providers. I worked with other providers in the past, and it was difficult to follow the project by just sending emails back and forth. Having the ability to collaborate so seamlessly through their project management tool has been very helpful.

Are there any areas they could improve?

It would be good if we didn’t have to re-clarify what we want. However, this issue has happened on a few occasions, and it is not of significant importance.

Do you have any advice for potential customers?

Be prepared and make sure that you know what you want; it will help smooth the collaboration. webdew has a helpful team, but it is better to come in prepared.