webdew

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Kinitics Automation Limited

Describe what your company does in a single sentence.

A leading company in the development of motion control products using shape memory alloy (SMA) materials, Kinitics manufactures its own line of Valve Actuators, Linear Actuators and Piston Pumps based on the company’s Bundled Wire technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire webdew to accomplish?

• Create an explainer video to showcase our company's technology

SOLUTION

How did you find webdew?

• Upwork.com

Why did you select webdew over others?

• High ratings
• Great communication during the interview process

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Webdew to produce an explainer video that would give our potential clients an introduction to Shape Memory Alloy technology. There were two milestones to complete which included a storyboard to map out the video and the actual rendering of the video itself.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our entire team was impressed with the ample communication and execution of our ideas. We feel that the final video will achieve the goals we have set out for the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webdew's communication skills and the desire to reach the end goal of our ideas made them the best freelancer team our Marketing Manager has ever worked with. The length of the project was not due to their work but affected from our side of the project. Their team adapted well and the end result is exactly what we hoped for.

What was your primary form of communication with webdew?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Unlike other teams we have worked with in the past, Webdew's ability to be responsive and make time for conference calls to fully understand the scope expected from them, was not only refreshing but allowed us to create a video that is exactly what we wanted.

Are there any areas for improvement or something webdew could have done differently?

They were excellent. Nothing to report

BACKGROUND

Please describe your company and position.

I am a department manager at Octaform Systems Inc.

Describe what your company does in a single sentence.

Construction Technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire webdew to accomplish?

• Product animation

SOLUTION

How did you find webdew?

Referral

Why did you select webdew over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from webdew were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Webdew for a technical animation showcasing our PVC stay-in-place concrete forming technology. We targeted a 1-minute animation summarizing the benefits of our product for aquaculture tanks. The animation included a section of a detailed wall assembly, various tank configurations, and a facility fly-through with animated humans.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were flexible with the timeline but we're impressed on the turnaround when we submitted comments or revision requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, they maintained open lines of communication, promptly addressing any queries or concerns. They demonstrated a genuine eagerness to collaborate, ensuring that our feedback and suggestions were not only heard but implemented in a swift and precise manner.

What was your primary form of communication with webdew?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to make minor revisions quickly and efficiently was particularly impressive. They embraced our ideas with enthusiasm and went above and beyond to accommodate our requests. It was evident that they truly valued our satisfaction and were determined to deliver a product that exceeded our expectations.

Are there any areas for improvement or something webdew could have done differently?

Email was the preferred method of communication which left some revisions open to interpretation. I think the occasional virtual meeting could have expedited the process.

BACKGROUND

Please describe your company and position.

I am the CMO of Ayfie

Describe what your company does in a single sentence.

We deliver text analysis software to businesses around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire webdew to accomplish?

• Creation of stomp typography 3D explainer video

SOLUTION

How did you find webdew?

Other

Why did you select webdew over others?

• High ratings
• Other

What was the size of webdew’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to create an explainer video presenting our company and the latest product news. I wanted it to be colorful, creative, and fun. After the initial scoping call we landed on a stomp typography 3D explainer video, with a mix of images (some animated by the designer) and a self-provided GIF.

The music was chosen by the professional and was perfect for our video. I delivered the script and then we had to milestones for draft 1 and draft 2. The first draft was so post on and well made, so we only needed a few tweaks prior to having a second draft. I also asked for two versions of the video, one with sound and one muted.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A high quality video delivered on budget, on time and with a smooth process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had great dialogue by message and all deadlines were met. When I had questions or new ideas or requests these were taken rapidly into consideration. They were extremely responsive, and everything was well-managed from A to Z.

What was your primary form of communication with webdew?

Virtual Meeting

What did you find most impressive or unique about this company?

Firstly, the "yes, we can do this" attitude. Secondly, the understanding of what I wanted to create and thirdly, the fantastic creativity in the end result.

Are there any areas for improvement or something webdew could have done differently?

Not at all, I'm 100% satisfied and I am looking forward to working with them very soon on a new project.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Executive of (a/an) Information technology

Describe what your company does in a single sentence.

Providing alternate payment solutions to businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire webdew to accomplish?

• Create engaging and high-quality videos to provide a guide on using our products

SOLUTION

How did you find webdew?

Online Search

Why did you select webdew over others?

High ratings, Good value for cost, Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for video editing related to creating a tutorial video on how to use a payment system can involve several stages and tasks, including:

• Video Editing: Involves putting together the screenshots. The editor will use editing software to trim, arrange, and adjust the footage to ensure that it is of high quality and tells a cohesive story. This stage also involves adding special effects, animations, and graphics to enhance the video's visual appeal.
• Review and Feedback: Once the initial draft of the video is complete, the editor will share it with us for review and feedback. Based on our feedback, the editor will make any necessary adjustments and revisions to the video.
• Final Delivery: Once the video is complete, the editor will deliver it to us in the desired format. We can then use the video for our marketing and promotional efforts to educate our customers on how to use the payment system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Displaying clear and concise steps
• Quality video
• Visual appealing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was able to deliver all the items on time, which allowed us to stay on track with our marketing campaign. The project manager assigned to us was very responsive to our needs and kept us updated throughout the process, which made working with them a breeze. What I appreciated most was their willingness to go the extra mile to ensure that we were satisfied with their services. They were accommodating, knowledgeable, and always available to answer any questions or concerns we had.

What was your primary form of communication with webdew?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out to me the most was their team of highly skilled video editors. They have a deep understanding of various video editing techniques and tools, and they leverage this expertise to deliver exceptional-quality videos. I was amazed at how they brought our vision to life, and the final product exceeded our expectations.

Another impressive quality about Webdew is their customer service. Their project managers are responsive, professional, and always willing to go above and beyond to ensure that their clients are satisfied. They were patient with us, listened to our needs and preferences, and made the whole process seamless and enjoyable.

Lastly, I was impressed by their ability to deliver projects on time. They take deadlines seriously and work proactively to ensure that everything is delivered on schedule. This was crucial for us as we had tight timelines for our marketing campaign, and Webdew's timely delivery helped us achieve our goals.

Are there any areas for improvement or something webdew could have done differently?

There is nothing to dislike about Webdew. The company is dedicated to delivering high-quality video editing services that meet the needs of its clients. They are professional, efficient, and always exceed expectations.

BACKGROUND

Please describe your company and your position there.

I work for a marketing agency that provides outsourced brand marketing services for financial services companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Our clients are highly particular and we needed to partner with a reputable video production company to bring our vision to life. Together, we created an explainer video that shared the fintech firm's offering and showcased their new brand.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with Webdew previously and were familiar with their work.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We provided Webdew with the script and the design assets and then worked with them on creating a finished project.

Who did you work with and what was the feedback process like?

We worked with Chehak , whom we've worked with before. She is very thorough and provides excellent work. We truly enjoy working with her.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video is highlighted on the company's website and is shared with prospects.

Describe their project management style, including communication tools and timeliness.

We used on an online platform to discuss the project and connected over Zoom a couple of times to work out any revisions.

What did you find most impressive or unique about this company?

I can only speak to my experience working with Chehak. I was impressed by her attention to detail, need to understand the project fully, and great results.

Are there any areas for improvement or something they could have done differently?

The one area that could be improved upon is finalizing projects quicker. I feel the onboarding/discovery phase could be more concise to save time and help us meet our client's aggressive timelines.

BACKGROUND

Please describe your company and your position there.

Marketing manager for software product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew?

We needed a professional video editor that could also provide voiceover services, in order to create a short presentation video for the website and marketing campaigns

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for an experienced freelancer with relevant portfolio for our needs.

Describe the project in detail and walk through the stages of the project.

After an initial discussion about our needs and content specs, we provided the script for the video and refined it with Webdew. Afterwards we had a few rounds of feedback on the script, animations and footage selection. They always responded promptly and did their best work to accommodate our suggestions. We had two rounds of edits on the video production, including some minimal voiceover changes.

How many resources from the vendor's team worked with you, and what were their positions?

Not sure, 2-3 resources most likely

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received great feedback from all internal teams that saw the video. As we haven't yet used the asset in marketing campaigns, we don't have any success metrics right now.

How effective was the workflow between your team and theirs?

Communication went extremely well, considering the differences in time zone (8 hours between us). We used the messaging feature of the freelancing planform, and Webdew was always prompt to respond to our requests. Almost all edits were done in less than 48 hours, and all milestones were reached as initially discussed.

What did you find most impressive or unique about this company?

Professionalism

Are there any areas for improvement or something they could have done differently?

No suggestions on my side

BACKGROUND

Please describe your company and your position there.

App development for contractor app. Marketing assistant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Looking for someone to work with to animate a 60 second explainer/introduction video for a contractor app. The video will highlight 4 main functions of the app broken in 7 short scenes to match the voiceover (already recorded). Most of the animation will consist of workers on construction sites looking at their phone and simple animated versions of our app.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was looking for an animator with a design style that matched what we were imagining. Chehak had previous work that was close to what we were looking for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video moves through our main 4 functions with a mixture of scenes and views of our app. We had an initial meeting to discuss the project, followed by a storyboard review and then edits of a final animation until we reached what we were looking for.

Who did you work with and what was the feedback process like?

We worked with Chehak who would provide an edit, we would provide feedback at timestamps and she would update the video.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

No outcomes yet, the video will be featured on our website and shown to new users.

Describe their project management style, including communication tools and timeliness.

Chehak was very responsive and timely with her work. Edits would be done within 24 hours.

What did you find most impressive or unique about this company?

Flexibility with time.

Are there any areas for improvement or something they could have done differently?

Wish edits from the last review could appear too when going over a new edit.

BACKGROUND

Please describe your company and your position there.

I'm the COO for the insurtech company, we use AI to understand the car crash speed and force/injuries the occupant would experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Our product is unique, we wanted to create a video that would explain our value and why insurers should use the product.

SOLUTION

How did you select this vendor and what were the deciding factors?

we looked for video production companies on Upwork and after interviews selected webdew

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting, explaining the product and what we were looking for, we created a storyboard and script, and in the end, we received a 2-minute video that explained our company and core product.

Who did you work with and what was the feedback process like?

We worked with Chehak Wadwa, she communicated very well, understood the deliverables and worked very efficiently requiring just a single revision. All progress was shared so we could see the project evolve

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We utilize the video on our website, provide it to investors and play at conferences, it is a helpful tool for viewers to learn more about the company and product.

Describe their project management style, including communication tools and timeliness.

Chehak was fast and easy to communicate with, we received frequent updates, we communicated remotely, primarily through chat and over video call

What did you find most impressive or unique about this company?

Very quickly understood the need and want of the customer, They have a fast turnaround of service with few revisions needed.

Are there any areas for improvement or something they could have done differently?

Nothing I would change, with a hectic schedule this was an easier project to manage.

BACKGROUND

Please describe your company and your position there.

I'm the Executive Director for a nonprofit that does social justice work for South Asian Communities in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

Since we don't deliver Frontline services, we needed a convincing way to tell our story to our funders and partners.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked for video production companies led by South Asians on Upwork. I interviewed 5 candidates and selected Webdew.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a discovery meeting, then shared the script. We uploaded existing content on a Google folder including logos. We also shared the voice-overs. Webdew used our content and script to create the storyboard. I provided feedback on each frame. Feedback was implemented and a second round of review was conducted. After that the animation was shared and I provided feedback in 2 rounds. The background music was chosen and then final video was produced. Payment was may 50% before project started and 50% when it was completed.

Who did you work with and what was the feedback process like?

We worked with Chehak and Sandeep. They were both great at communicating, especially Sandeep.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our funders and partners were very impressed by the video!

Describe their project management style, including communication tools and timeliness.

Communication was via whatsapp and a system was used to ensure feedback was provided for a particular point in the storyboard or video.

What did you find most impressive or unique about this company?

They feedback system

Are there any areas for improvement or something they could have done differently?

Communication before the onset of the project can be improved.

BACKGROUND

Please describe your company and your position there.

We design and build anaerobic digestion facilities (renewable energy from organic waste). I am the Director of Business Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire webdew, and what were your goals?

We wanted to produce an animated video that shows how our technology works, to help potential clients understand. The process has many steps and uses many smaller pieces of equipment within the system. We hoped an animation could simplify everything and make it understandable.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor because we liked the style of their previous work.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We first submitted a storyboard and equipment photographs and diagrams to the vendor. Then we had a video call where we sketched out how the different pieces were integrated and how we wanted to see it animated. The vendor began to digitize the images and scenes, and came back to show us the still images first to see if we were ok with the style and the level of detail.

We would have a video call to review these images together so that the vendor understood clearly what our recommendations and comments referred to. Often within a few days, those revisions had been made and we began on a new round of revisions, until we reached a stage where we were happy with the final animation.

Who did you work with and what was the feedback process like?

I worked with Chehak and she was very responsive to all my messages and comments. It was her suggestion to have video calls while describing the changes we wanted, and she recorded these calls. I think this was a really good idea. It is a complex technology, but she did a great job understanding what we wanted to communicate.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video that was produced is exactly what we imagined we were going to get. We have not put the video in use yet, but it is our hope that this will greatly simplify our sales process and really cut down on our sales cycle time, which is a big limiting factor for us at this moment.

Describe their project management style, including communication tools and timeliness.

Chehak was extremely responsive to all my messages and always very courteous and professional. In reality, it was Chehak who kept me on task if I didn't respond to her requests for revisions in a timely manner.

What did you find most impressive or unique about this company?

Their ability to understand how the technology is integrated really impressed me.

Are there any areas for improvement or something they could have done differently?

In retrospect, I might have liked to see a few different styles for the animation at the start of the project to choose from, but I'm sure that if I had asked, they would have been willing to do so.