WEB4PRO

BACKGROUND

Please describe your company and position.

I am the CEO of Smidige

Describe what your company does in a single sentence.

We help businesses innovate and build great products faster by optimizing their investment in technology and transforming their processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB4PRO to accomplish?

• Website optimization
• Multi-language support
• Localization

SOLUTION

How did you find WEB4PRO?

Referral

Why did you select WEB4PRO over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from WEB4PRO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included localization for Switzerland, optimization, different support and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

At this point, our website is available to the local Swiss market and is functioning really well. The improved speed and enhanced user experience, thanks to multilingual support, contribute significantly to increased website engagement. We are also anticipating growth in traffic, a process which is unfolding gradually.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The WEB4PRO team communicates very clearly, explaining all necessary steps in detail and providing comprehensive reports on the results. We are aligned in our understanding. As a tracking tool, they use Redmine within their internal workflows, and they are able to use any modern project management tool to collaborate with our team. For communication, we typically use Slack and email.

What was your primary form of communication with WEB4PRO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were highly impressed by their expertise and their professional approach to the technical aspects of the project. Additionally, they consider the business side and suggest solutions that could be more beneficial for our operations.

Are there any areas for improvement or something WEB4PRO could have done differently?

For now, everything is fine; we will continue to work together.

BACKGROUND

Please describe your company and position.

I am the CEO of Telescope Live Ltd

Describe what your company does in a single sentence.

Telescope Live is an online platform providing access to remote professional telescopes worldwide, enabling users to observe and photograph astronomical objects, while also offering educational resources, community engagement, and data for astrophotography.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB4PRO to accomplish?

• To support the development of our website

SOLUTION

How did you find WEB4PRO?

Online Search

Why did you select WEB4PRO over others?

• High ratings
• Pricing fit our budget

How many teammates from WEB4PRO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web4Pro was contracted to maintain and develop new features for our Drupal-based website, with the key deliverables including the design and development of new landing pages, the creation of a new navigation system for the video tutorials section, and ongoing maintenance and upgrades for the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• As a result of work, we got new and updated landing pages with increased usability. The WEB4PRO team made a user-friendly search functionality for selecting the tutors and viewing their tutorials. Accessing to learning courses has also become more convenient. This has led to a 3x increase in the visits to our tutorials section, and a 30% increase in our conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project team is quite friendly, responsible, and courteous. They are real doers. All jobs have been done in the term, and we paid the fixed expected and pre-agreed price. We communicate by email and find it convenient.

What was your primary form of communication with WEB4PRO?

Email or Messaging App

What did you find most impressive or unique about this company?

We are on the same page, their team is really cool and effective.

Are there any areas for improvement or something WEB4PRO could have done differently?

I like that first of all, they are professionals in their job. Second, they do what they say and promise. And third, they are just nice and friendly people who gain your trust.

BACKGROUND

Please describe your company and your position there.

I’m the Head of Partnerships and Operations at Cidersoft, a full-cycle software development company based in San-Francisco. We provide web design and development services, specializing in Android and iOS development, software integration, web development, and other digital solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

We needed an experienced team of software developers who can help us handle one of the interesting projects we worked on. The project included a global eCommerce website redesign and migration from Magento 1 to Magento 2.

SOLUTION

How did you select this vendor and what were the deciding factors?

It’s a really interesting project, combining education and eCommerce. The museum provides a collection of exponents that learners can order on the website and rent for educational purposes. Their website had an eCommerce functionality and many features that needed to be improved. The key goal of this project was to bring a more modern look to the website, make it more efficient and migrate it from Magento 1 to the latest Magento 2.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The whole project included several key steps: analysis of the current website situation, creating a new modern design for an upgraded website on Magento 2, adding new usability features for website visitors and administrators, and performing careful data migration from Magento 1 to Magento 2.

All this was done by the WEB4PRO team, their designer, and Magento 2 developers. They also helped us update the product catalogue, suggested many useful features for users, and created an absolutely new modern feel and look for this project user experience.

How many people from the vendor's team worked with you, and what were their positions?

1 backend developer, 1 frontend developer, 1 web designer, a QA engineer and a project manager who coordinated our team work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The key project goals have been achieved together. The project looks modern, and its user experience has become much more convenient. All necessary data is preserved with migration, the website is ready for release.

Describe their project management style, including communication tools and timeliness.

We like our communication and the overall workflow between WEB4pro and our team. We have regular meetings and reports, can track progress and timely give feedback. This helps us understand what we are going to achieve in the next step and build the right expectations.

What did you find most impressive or unique about this company?

I find their team very professional: from engineers to managers. They do their best to not only make changes and do their job well but also suggest solutions that are based on a business background and usefulness for the project.

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

Brand manager Microlife, Vega Trade House "VEGA UKRAINE. "Trading house "Vega Ukraine" - Successful company, one of the leaders in the distribution of medical products in the pharmaceutical market of Ukraine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

We needed an experienced team for WordPress website development. Our project is a healthcare website with eCommerce functionality. Our goal was to create a platform for the distribution of medical and healthcare products via doctors directly to their clients, with various levels of discounts and cashback for both sides.

SOLUTION

How did you select this vendor and what were the deciding factors?

Previously, the WEB4PRO team worked on other projects with one of the stakeholders, and we selected them by recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project was developing a WordPress website with eCommerce functionality from scratch. Some of the most significant implementation parts included the structure of different roles of distributors, doctors, and medical representatives, a system of discounts, and cashback. Also, it required integrating third-party websites and services to gather information and place it on the website.

How many people from the vendor's team worked with you, and what were their positions?

1 Project Manager, 1 Frontend Developer, 1 Backend Developer, 1 QA Specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At this stage, we have successfully launched the MVP of a project with its first product category available for Oral healthcare. Also, the WEB4PRO team has already realized system discounts and different levels of distributors. Now, we are still working on a project according to our plan.

Describe their project management style, including communication tools and timeliness.

Our workflow is smooth and effective, and we understand each other – it counts for a lot.

What did you find most impressive or unique about this company?

We feel like WEB4PRO is the team that appreciates trustworthy relationships. Their most impressive qualities are professionalism, care, and effectiveness of all workflows. We like how our cooperation goes, and we continue on.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I’m CEO and Founder of a digital agency, Sintra Consulting Poland, specializing in innovative digital products and eCommerce solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

We started partnering with WEB4PRO for cooperation on several eCommerce projects based on Magento 2 and Shopify platforms.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were several eCommerce development companies that we considered, yet after communication with the WEB4PRO team, learning about their experience, and negotiations, we made up our decision to start working with WEB4PRO. This team is flexible and responsive, and we liked our communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were two eCommerce projects that we have been working on: the first one was based on the Magento 2 platform. It was a complex online store with several third-party integrations. WEB4PRO helped us with the engineering part, and we successfully completed the project on time.

The last project was based on Shopify. WEB4PRO’s software engineer implemented the frontend part for us as a member of our team, and we are happy with the result. The project is still ongoing, and they help us implement new features.

How many people from the vendor's team worked with you, and what were their positions?

2 software engineers, 1 project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

WEB4PRO’s software engineers helped us to implement both projects successfully, on time, and with a high degree of quality. We are happy with the final products, and our partnership in general. Both projects have been done according to our technical requirements and timeline, and we are planning to continue our cooperation.

Describe their project management style, including communication tools and timeliness.

Their project management processes are flexible and responsive. We always know the progress, the plan, and can keep track of everything. Our communication is smooth and friendly, which is really important when you work on a complex project with a team.

What did you find most impressive or unique about this company?

The WEB4PRO team is highly experienced in terms of eCommerce engineering, attentive to detail, and they value our relationships and trust. We like that we could always have a friendly and fair relationship and that we deal with really responsive and professional people.

Are there any areas for improvement or something they could have done differently?

I don’t think we should change anything. Now we are going ahead, and all looks good.

BACKGROUND

Please describe your company and your position there.

I'm a supervisor at Biosphere Corporation, the biggest leading producer and distributor of products for home and hygiene in Ukraine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

We needed to create an eCommerce website for our company from scratch. For these purposes, we turned to the WEB4PRO team. Our goal was to create our own platform for the realization and distribution of our products. We aim to be a leading eCommerce store and the one-stop place for customers who are looking for high-quality and well-known brands and products for home and hygiene.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partners, responsible for the eCommerce project, introduced the WEB4PRO company to us as professional and experienced eCommerce experts, and we started our cooperation on the eCommerce website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed an eCommerce store from scratch. WEB4PRO suggested the Magento 2 platform as a flexible and reliable solution for our needs, created the project architecture and carried out all the development stages of our website. This project included integration with the 1C CRM system and 3rd party services. They created all needed eCommerce and marketing pages of our website: product catalog, product pages, and made all necessary settings according to our business logic.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of 3 Magento Backend Engineers, 2 Frontend Engineers, 1 QA Specialist, and 1 Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are happy with our cooperation and the final result: our website is released, we get our orders and customers. Currently, we are working on new features that can help us to grow the conversion and our customer engagement online.

Describe their project management style, including communication tools and timeliness.

The process is effective and allows our teams to communicate productively, solve and plan all tasks on time, and follow a clear and well-thought-out path.

What did you find most impressive or unique about this company?

I find WEB4PRO a professional and reliable team. They do their best to lead the project to success, suggest professional technical and business solutions, value our partnership and trust. They are really friendly and supportive people, committed to the project.

Are there any areas for improvement or something they could have done differently?

I don’t think they should improve something in our collaboration.

BACKGROUND

Please describe your company and your position there.

I’m CEO and Founder of the skincare and men shaving brand, QED. We provide best-class skincare and shaving products for men.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

Around 10 years ago, I got acquainted with WEB4PRO, and we started our cooperation. I needed to create an eCommerce website to launch our business online. The WEB4PRO team were those professionals, who specialized in eCommerce and were ready to create an online store for QED.

SOLUTION

How did you select WEB4PRO and what were the deciding factors?

It was a long time ago, yet, I liked our conversation and their responsiveness. Also, the WEB4PRO company already had extensive experience in the eCommerce industry and offered affordable rates. That’s why I decided to start our cooperation, and we are still partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We’ve been cooperating with WEB4PRO for around 10 years already. Now they provide my eCommerce project with support and maintenance, and I can turn to them when we’re looking for some help. When we met first, I needed an online store for our QED brand, offering various skincare and shaving products.

In those times, one of the best choices for such projects was the osCommerce platform, quite popular around the world. WEB4PRO had impressive technical expertise in the eCommerce industry and this technology, and we started working on the online store. They built the project architecture and a user-friendly interface for my particular niche, suggested the technical solution, and created our website from scratch. Since that time, we’ve been partners.

They support the QED project and help us make ongoing improvements.

How many people from the WEB4PRO team worked with you, and what were their positions?

1 eCommerce engineer, 1 QA engineer, 1 project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The QED brand has been growing online since it first launched. I'm pleased with the website and its quality, and our trustworthy and long-term partnership with this team. WEB4PRO helped us enter the online market to grow our brand, and they are still always here to help. We are happy to have our loyal customers who shop online and love our products.

The online store allows us to attract a broad audience, get more orders, and provide flexible customer service. We know that we could always write to WEB4PRO and get a response.

Describe their project management style, including communication tools and timeliness.

They have effective management processes in the company, and that’s great. This allows them to track progress, plan all our tasks, and provide us with qualitative feedback and clear reporting. For our project, they use Redmine as a project management tool, we communicate with them by email and Skype, which is convenient for us both.

What did you find most impressive or unique about this company?

WEB4PRO is a company that values long-term loyal relationships and stays with their project from the beginning, and when we need their help. They are people we can trust, and they do their job professionally.

Are there any areas for improvement or something they could have done differently?

During these years, they do their best to grow as a company and improve their service, so I don't have anything to add about this.

BACKGROUND

Please describe your company and your position there.

I’m a Head of Section in our company. Our department works with eCommerce digital projects based on Shopify for international customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO, and what were your goals?

We turned to WEB4PRO for developing the online store on Shopify for the agricultural business. The design was already provided. The customer targets companies and firms that are specialized in cultivating agriculture. From a business point, the project has a B2B model.

From a technical point, we also needed integration with Azure B2C and Adobe Analytics. The project goal was to enter the global market and become well-known in the European market.

SOLUTION

How did you select this vendor and what were the deciding factors?

We worked with WEB4PRO before on other projects involving other technologies for different departments, and we were happy with our cooperation and partnership. That’s why we offered them the collaboration on the new project in a new industry for one of our divisions, as the Shopify technology is also included in the company expertise

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We chose the Shopify platform as the base of the website. With the WEB4RO engineer, we discussed all development steps according to the client vision. Their software engineer actively took part in the creation and discussion of the project architecture, performed the integration of Azure B2C and Adobe Analytics which allowed the client to work with business customers.

Their team gave recommendations on the website functionality and solutions and showed themselves as a technical advisor helping implement necessary features on the chosen technology. We worked according to the set milestones and planned our collaboration using the Scrum methodology.

How many people from the vendor's team worked with you, and what were their positions?

1 Full-time Shopify Frontend Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is launched as MVP, targeted on one country — the target audience segment. All needed works are completed in time. We will test and observe how the project works and how the target audience reacts, collect feedback, improve and grow the project in the future.

Describe their project management style, including communication tools and timeliness.

Most of the time, we communicated via Slack. We got a quick response to all our messages, and the WEB4PRO team did their best to address all our questions quickly.

What did you find most impressive or unique about this company?

First, it's the professionalism and responsiveness of their software engineer and their team overall. The WEB4PRO company is a loyal and reliable partner that we trust.

Are there any areas for improvement or something they could have done differently?

Evething has been great

BACKGROUND

Please describe your company and your position there.

Our company offers a wide range of rapid testing, products for diagnostics and labs, and we continue growing our brand. We are on a mission to provide an all-in-one solution for healthcare providers and help them achieve their new heights.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

We wanted to grow our brand online and sell our products globally. So, we chose the Magento 2 platform for our website. This had to be a complex multilingual solution targeting several countries, and we were looking for an experienced company to implement our plans and refreshed website design. We partnered with WEB4PRO and wanted them to implement a new design. However, they discovered that our backend also needs improvement and rebuilding of several features in the process to realize new necessary features. The WEB4PRO team carried out all of these tasks.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partners recommended WEB4PRO as a professional and reliable team. We had very tight time frames to launch the project. After communication with WEB4PRO and several stages of negotiations, their team suggested a flexible solution to meet our deadlines and implement all necessary features for the project launch.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project included Magento 2 backend and frontend development. As we deal with medical products, there are some specific requirements to their selling existing for the medical and healthcare industry. Not all products can be sold and delivered to particular countries. For these purposes, WEB4PRO created the custom functionality to specify the list of countries to which the product will not be delivered. The WEB4PRO team implemented the whole online store with all its specific features.

First, our website has two versions in different languages, targeting different countries. Second, we implement two ways of realization for different products - some products can be bought right from the shopping cart, and some - by request for a quote. They also helped us meet GDPR requirements and implemented a necessary cookie-based functionality. On a final stage before release, WEB4PRO worked with our SEO specialist and also suggested some solutions and made a technical SEO setup for our website.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 frontend developers, 2 backend developers, 1 QA, and 1 Project Manager. I must admit that they provided more specialists for this project to speed up the product delivery per sprint, which helped.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is live, and we are happy with the result. Now we continue our way of brand growth and expect an increase in our opportunities and results. Our requests were carefully investigated, and the final solution meets the specific and strict requirements of our industry. We also improved the flexibility and usability for our customers and increased the number of useful features for our business.

Describe their project management style, including communication tools and timeliness.

Their project management style is quite flexible and effective. We had team meetings once every two days using Zoom. For tracking up the progress we used Trello, and their team also uses Redmine for controlling their internal process. During all stages of the project, the team followed our agreed plan and increased their capabilities to meet the delivery date.

What did you find most impressive or unique about this company?

Their Project Manager worked with our Marketing Specialist and discussed the details and specifics of our brand. We built friendly and effective communication. Our teams understand each other and always keep in touch. Also, works and progress are fixed in Trello and look really transparent for us.

Are there any areas for improvement or something they could have done differently?

WEB4PRO is a truly flexible team. They managed to adjust to our business requirements and show themselves as professional developers and as people who understand our business needs and could give valuable business advice and solutions. They met our budget and time-frames and preserved all features necessary for our business—a highly professional team of eCommerce engineers and managers.

BACKGROUND

Please describe your company and your position there.

I’m a Chief Editing Officer at Newsroom. Newsroom is a news portal intended to deliver up-to-date news and actual stories for the Ukrainian audience. There anyone can find news and interesting information to keep track of the latest events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO , and what were your goals?

We aimed to grow and develop our Newsroom digital project based on Drupal 7.5. When we started work with WEB4PRO, we needed to have a new theme installed and set up, make global changes to the website structure and add new functionalities, such as multilingual capability. Also, we were looking for reliable technical support for our project.

Our goal was to grow the project and its audience, make more interesting information available on the website and make our audience’s experience as user-friendly as possible. We wanted to achieve technical excellence, make content optimization, improve our website usability, and provide our audience with new opportunities. We have already made some of the key steps with WEB4PRO and optimized our project.

SOLUTION

How did you select this vendor and what were the deciding factors?

I saw WEB4PRO’s online profiles and reached out to them through their website. After communicating with them, I felt like they would be a good partner. I haven't been mistaken. Since that time, we still have been working together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our Newsroom project optimization includes: installing and setting up a new theme for Drupal to refresh the website design, changing the website structure, and adding new categories to our news portal. We also improved the website usability by adding useful attributes for the user, such as the date of publishing, the suggestion of actual news. We are also implementing Google structured data and AMP versions for our articles.

One of the significant steps we already implemented with WEB4PRO is adding one more language. Now our project is available in two different languages. This helps us to provide a better user experience and attract a broader audience. All these steps require deep expertise in Drupal technology and also understanding of technical SEO. Now we are on the way to content optimization. Also, WEB4PRO provides us with ongoing support.

How many people from the vendor's team worked with you, and what were their positions?

Around three Frontend/ Backend Drupal developers worked on features development on different tasks, and now one web developer works on our support requests. Also, a Project Manager from WEB4PRO’s side helps us manage our workflow, find solutions for our needs, and keep track of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently, we have successfully taken several necessary steps and implemented features according to our optimization plan. Our website is available in two languages. New news categories and updated website structure make the user experience more engaging and exciting. Our readers are pleased to read the content in their mother tongue. The content works are almost done, and we continue website optimization.

Describe their project management style, including communication tools and timeliness.

We are pleased with WEB4PRO’s work processes: accurate estimations and useful solutions, the professional work of their software engineers, and our friendly and open communication. Our teams understand each other — a very positive experience of cooperation.

What did you find most impressive or unique about this company?

I like WEB4PRO’s attitude to our plans and needs and their level of expertise. Their team is flexible and always finds a way to cooperate effectively and help us set priorities. They understand the purposes of any changes for our business and get deep into the details of our request to give us helpful suggestions. Their software engineers are highly professional and communicative, and I like our trustful and friendly relationship with this team.

Are there any areas for improvement or something they could have done differently?

All areas of our cooperation work great for me. I can't suggest anything now.