Viral Coach

BACKGROUND

Please describe your company and position.

I am the CSO of Regroup Partners

Describe what your company does in a single sentence.

Business Debt Restructuring Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Establish myself as an authority in my industry
• Grow my business through effective marketing
• Invest in myself and build a long-term marketing strategy

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

• High ratings
• Company values aligned

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of our project was to build my personal brand, position me as an authority in my industry, strengthen my company's online presence, and develop a marketing strategy that would generate qualified leads and support long-term business growth. The key deliverables included: Business Research & Marketing Strategy: They took the time to study my company, understand my industry, identify my challenges, and develop a customized marketing plan. Content Creation & Brand Development: Guidance on video scripts, messaging, social media content, and creative direction to help establish me as the face and voice of my company. Landing Pages & Advertising: Development of landing pages, advertising strategy, and meetings with advertising specialists to improve our ability to reach potential clients and generate leads. Training, Coaching & Ongoing Support: One-on-one coaching, extensive training materials, content reviews, edits, and ongoing communication with a dedicated team. What makes this project different from my previous experiences with marketing agencies is that Viral Coach isn't just providing services. They're teaching me how to become a better marketer and business owner. We're only a few months into the program, but the level of involvement, organization, and expertise has been exceptional. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clear Marketing Strategy & Deliverables: We've developed a structured marketing plan, received our initial content edits, worked on landing pages, and established a clearer direction for positioning me as an authority in my industry.

Content Development & Personal Growth: I've made significant progress in understanding how to create better video content, communicate my expertise, and market myself and my company more effectively.

Team Accountability & Execution: We've had consistent communication, personalized coaching, training, and hands-on support. The organization and follow-through have been far better than what I've experienced with previous agencies.

For me, the biggest success so far is that we're no longer just spending money on marketing without a clear direction. We're building a foundation with a team that understands my business and is helping me grow along the way. I'm confident in the direction we're heading, and I'm looking forward to seeing the future with their help!!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been exceptional. Coming from someone who has worked with numerous marketing agencies over the years, I can honestly say the organization, communication, and attention to detail have been a completely different experience. -  Organization & Timeliness:  Everything has been well structured, with clear expectations, timelines, and deliverables.

The team has been proactive and follows through on what they say they're going to do. -  Communication & Responsiveness: Every person assigned to my account actually gives me their time. They listen, answer my questions, offer suggestions, and make me feel like my business is a priority. I never feel like I'm just another account.

- Personalized Attention & Support: What impresses me most is how involved they are. They're creative, knowledgeable, patient, and genuinely invested in helping me succeed. They don't just tell me what to do; they explain why we're doing it and help me understand the process. After years of dealing with agencies where I constantly had to chase people for answers or wonder what was being done with my money, this has been a refreshing change. 

Their team is spot on, and I genuinely enjoy working with them.

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was that before I even became a client, they had already done their homework. They researched my company, understood my industry, and knew my pain points. That told me right away they weren't just trying to sell me something. But what really sets Viral Coach apart is their approach. They're not just another agency taking your money and doing everything behind the scenes. They actually invest their time in YOU. They teach you, challenge you, guide you, and help you become better at marketing your own business. Their team is literally spot on. Every person I've worked with is knowledgeable, creative, responsive, and genuinely gives me their time. And the training materials? Top-notch! I've said this before, but I feel like I enrolled in the Harvard of marketing. That's honestly the best way I can describe the experience. After more than 20 years in business and working with countless agencies, I've never experienced this level of education, personal attention, and involvement. i'm not just investing in marketing. I'm investing in myself, my knowledge, and the future of my business. That's what makes Viral Coach different. 

Are there any areas for improvement or something Viral Coach could have done differently?

Nothing on my end.  I am happy with the way this is going!

BACKGROUND

Please describe your company and position.

I am the CEO of a construction company

Describe what your company does in a single sentence.

We install and remove insulation for residential homes. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Get leads through organic social media

SOLUTION

How did you find Viral Coach?

Social media

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Hired Viral Coach for $36,000 to grow our home services company through organic short-form video on Instagram, TikTok, Facebook and YouTube (Oct 2025 – Oct 2026). Promised deliverables: Done-for-you content: just show up on camera Scriptwriting, editing and publishing 1-on-1 coaching and strategy calls 1,000,000-view money-back guarantee

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Program failed to deliver. Details:

• About 521,000 organic views over 12 months, 52% of the 1,000,000 guaranteed

• Instagram 218,263 | YouTube 178,456 | Facebook 107,065 | TikTok 17,179

• Guarantee claim denied, with $0 of the $36,000 refunded

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very poor:

• Editing: When we raised concerns about the editing and the scripts, their fixes were to hire our own editor and use AI-written scripts.
• Escalation: We asked twice to speak with someone who could make a decision on the guarantee. We never got past the support team.
• Timeline: Their public FAQ said 6 months, but our contract said 10. The evaluation date also moved from Oct 21 to Oct 27. 
• Guarantee: At the end, they counted another agency’s paid ads to deny our claim.

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

Nothing impressed us about the program itself. The only standout is their marketing. The ads and sales pitch are slick, and the program doesn't come close to matching them. The 1M-view guarantee is what gets you to sign, and it's the one thing they refused to honor.

Are there any areas for improvement or something Viral Coach could have done differently?

• Honor the guarantee you advertise. Your own email said "total organic views," so don't count a client's unrelated paid ads to get out of paying.

• Advertise the real program. It's not 2 hours a week, and it's not done for you.

• Tell clients up front that real editing means paying for their own editor.

• Write the scripts you promise to write, instead of handing over AI slop. 

• Use a fair dispute process instead of forcing clients into arbitration in Alaska.

BACKGROUND

Please describe your company and position.

I am the CEO of Medoh

Describe what your company does in a single sentence.

Meodh is building a visual web . We use AI to create visuals and images that explain exactly what's happening in the human body so people and patients can see their health instead of reading text.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Attract customers to the services that they would pay for.
• Provide useful educational content around topics that our customers are interested in and can learn from.
• Reduce the total cost of our customer acquisition cost by combining organic content with paid ads.

SOLUTION

How did you find Viral Coach?

ad

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The project involved creating social media content, specifically targeting an audience of people that would pay for a service that I offer. The goal of this is to build a brand around me as the founder, make sure we put all the right protocols to help build a funneling opportunity to acquire customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 We just started the initial process. They helped me identify and understand, and they helped me build a landing page for acquiring customers. They then helped me build on my content strategy, record the content, structure it, and gave me feedback. They've been extremely attentive to every single aspect, and I feel like they put a lot of work into that. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I can’t recommend them highly enough. They deliver on every single item, and they move incredibly fast. Their turnaround times are some of the best I’ve seen. When they give you a deadline, they hit it every time, so you never have to chase them or wonder where things stand.
And the speed never comes at the expense of quality. The work is consistently excellent, polished, and ready to use. That mix of reliability, speed, and quality is rare, and it makes them a true partner instead of just another vendor.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets this company apart is how they’re structured. They have a dedicated specialist for every part of the workflow, so each piece of the work is handled by someone who really knows that area. It never feels like your project is being passed around or handed off to whoever’s free.
You always feel like there’s a real professional on your side who knows your account and cares about getting it right. They’re thoughtful and intentional about everything, and they work at a very high level. Honestly, they’re a pleasure to work with, and I look forward to every project with them.

Are there any areas for improvement or something Viral Coach could have done differently?

If there’s one area where they could improve, it’s how information comes through in our shared Slack channel. Sometimes a lot of updates land at once, and it can be a bit much to take in, especially early on when everything is still new and you’re getting up to speed.
Spacing out updates or grouping them into a short summary would make it easier to follow. That said, it’s a minor point. Everything else they do is outstanding, and it doesn’t take away from how great they are to work with

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Adver LLC, a performance ads marketing company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish for Adver LLC?

 I run a performance creative agency and wanted to build a personal brand presence on short-form social to generate inbound leads. I was looking for a system to consistently produce and distribute short-form video across platforms, and for the accountability and structure to keep that output going. The program was sold around a 10,000,000 view guarantee within 12 months, which is what made the investment feel de-risked.

SOLUTION

Can you describe the scope of work Viral Coach handled for this project?

The engagement covered a twelve-month membership to their Skool community, a six-month intensive one-on-one guidance period over Slack, a customized program timeline and working plan, done-with-you studio setup, done-with-you scriptwriting, done-for-you interview-style content sessions, gear recommendations, production management and automated posting setup through Vista Social, ManyChat funnel integration, and unlimited private coaching calls. Editor staffing was offered as an add-on at roughly $1,000 per month rather than included in the program price. They authorized me in writing to use my own in-house editors instead, and provided their Editing Handbook and posting guides for my team to follow.
What is the team composition?

I worked primarily with one assigned coach who handled strategy, scripting guidance, and day-to-day support over Slack. An onboarding and account contact handled enrollment, billing, and setup. Later, a support representative handled the guarantee review, escalated to their leadership team. The agreement was countersigned by the company's principal. Editing and posting were handled by my own internal team under their guidelines.
How did you come to work with Viral Coach?

 Instagram Ad
How much have you invested with them?

$30,000, paid in full within the first two weeks of enrollment.
What is the status of this engagement?

The engagement ran from June 2025 through June 2026 and is complete. I am no longer working with them.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?
Over the twelve-month period, across six platforms and three profiles tracked in Vista Social, my content generated roughly 364,000 total views. The program's headline guarantee was 10,000,000 views in twelve months, so the result was about 3.6% of that guarantee. I posted 1,285 video posts across the four main platforms during the term, and by the vendor's own count I missed four posting days across the seven months from August through February. My output declined in the final months of the program.

When I invoked the refund guarantee, it was denied. I have the full analytics export and the complete email exchange documenting the request and the denial.

How did their team perform from a project management standpoint?

Communication during the six-month intensive period was responsive. My coach was accessible over Slack, answered questions quickly, and provided documented processes including their scripting framework, Editing Handbook, and Vista Social posting guide. The systems were organized and the cadence expectations were clear.

Support and structure tapered noticeably after the intensive period ended in December, and my output declined in the months that followed. Some of the done-for-you interview content produced early on did not end up being usable for my purposes.

What did you find most impressive about this company?

Their documented systems. The scripting process, editing standards, and automated cross-posting setup were genuinely well organized, and the operational side of getting content produced and distributed at volume was the strongest part of the program. My coach was responsive and easy to work with during the active support window.
In what ways can they improve?
The guarantee terms. The guarantee requires "30 videos per month for 10 consecutive months," but the agreement never defines what counts as a video, and that single undefined term determines whether anyone qualifies. When I requested the refund, the initial denial applied a per-platform minimum of roughly 300 posts on each platform, a requirement that does not appear in the agreement. After I raised that, the standard changed to a per-month count of unique videos, which also does not appear in the agreement. The ambiguity in language the company drafted was resolved in the company's favor each time.

Separately, the guarantee requires videos edited by a company-trained editor, while the pricing section states that editor compensation is not included. In practice that means qualifying for the guarantee involves a paid add-on beyond the program price.

To their credit, they confirmed I paid in full and on time, acknowledged that I executed consistently for the majority of the term, and corrected an error when I pointed one out.

What advice do you have for clients with similar needs to yours?

Get the guarantee's counting method in writing before you pay. Specifically, ask whether a "video" means one upload or one post per platform, what the exact monthly threshold is, whether a 28-day month is treated differently, and who verifies the count. Ask whether using your own editor affects your eligibility, and get that answer in writing too. The systems and coaching have real value, but treat the guarantee as marketing rather than a financial backstop, and only invest an amount you would be comfortable spending if the guarantee never pays out.

UPDATED REVIEW

This review was published on January 15, 2026.

Executive, Adver LLC
Advertising & marketing

Tennessee, United States

1-10

Jun 2025 - Ongoing

$10,000 to $49,999

Verified

Project summary
Viral Coach has provided social media marketing services for a performance ads marketing company. The team has provided tools, advice, and training modules, including AI guidance and standard program training.

Feedback summary
Although Viral Coach wasn't delivering reviews initially, the team put in the effort to course correct.  Viral Coach has solved an issue with their coaching results, and the client is now happy with their performance.  This review is an update by the client company. The original content is located below the new review.

Quote
"I wasn't getting the results I wanted initially, but they really put in the effort to make things right."

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Adver LLC, a performance ads marketing company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish for Adver LLC?

We needed help growing our social media presence and client base.

SOLUTION

Can you describe the scope of work Viral Coach handled for this project?

Viral Coach has provided tools, advice, and script reviews. The tools include standard program training modules and AI guidance.

What is the team composition?

We’ve worked with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search and chose them because of their high ratings.

How much have you invested with them?

So far, we’ve spent $10,000 to $49,999.

What is the status of this engagement?

We started working together in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?
I wasn't getting the results I wanted initially, but they really put in the effort to make things right.
In what ways can they improve?
Making sure the coaching is working / analysis. But they have solved that since.
What advice do you have for clients with similar needs to yours?
 Go with these guys!

STAR RATINGS:
Overall rating:    5.0

Quality:    5.0

Cost:    5.0

Schedule: 5.0   

Willing to refer:  5.0

This review was published December 23, 2025.

Executive, Adver LLCAdvertising & marketing

Tennessee, United States

1-10

Jun 2025 - Ongoing

$10,000 to $49,999

Project summary

Viral Coach has provided social media marketing services for a performance ads marketing company. The team has provided tools, advice, and training modules, including AI guidance and standard program training.

Feedback summary

Although Viral Coach helped them post consistently, the client has seen no other results. The client has only increased their followers by 30 people across six platforms in six months and has very low view counts. The team's project management was unsatisfactory, and they failed to deliver on time.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Adver LLC, a performance ads marketing company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish for Adver LLC?

We needed help growing our social media presence and client base.

SOLUTION

Can you describe the scope of work Viral Coach handled for this project?

Viral Coach has provided tools, advice, and script reviews. The tools include standard program training modules and AI guidance.

What is the team composition?

We’ve worked with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search and chose them because of their high ratings.

How much have you invested with them?

So far, we’ve spent $10,000 to $49,999.

What is the status of this engagement?

We started working together in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Viral Coach has helped us with consistent posting, but we’ve seen no other results. We’ve only increased our followers by 30 people across six platforms in six months. We also have very low view counts, with an average of 100–200 views with 140 posts.

How did Viral Coach perform from a project management standpoint?

Viral Coach hasn’t delivered on time, so we’re not satisfied with their project management. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

We haven’t found anything impressive about working with Viral Coach. Honestly, we’ve kind of wasted our money.

Are there any areas they could improve?

They could provide weekly analytics on our performance, suggestions to improve content, and coaching on script building and delivery. Basically, they could do everything they promised.

STAR RATINGS:

Overall rating: 2.0

Quality: 1.5

Cost: 1.0

Schedule: 3.0

Willing to refer: 1.0

BACKGROUND

Introduce your business and what you do there.

I’m the branch manager of a financial services company. We provide strategic and sensible mortgage options to homeowners and investors, as well as to those who wish to become homeowners or investors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help with social media marketing to get organic business from online social media platforms.

SOLUTION

What was the scope of their involvement?

Viral Coach has interviewed me and created scripts for me to film based on my desired audience and expertise. The team has also edited the raw footage and sent it back to me so I can post it myself.

What is the team composition?

We’ve worked with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an Instagram ad. I wanted a company that would do almost all of the steps for me since I’m short on time.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen more followers and more views each time we post something. Between May 2nd and June 6th, 2026, we had a 2,586% growth, driving engagement up by 2,747% and impressions soaring by 4,966%. Our follower count grew by 26% to 663 followers on all platforms.Moreover, we’ve received one lead so far, but we’re barely getting started. We expect the best is yet to come.

How did Viral Coach perform from a project management standpoint?

Viral Coach has delivered on time for the most part. Sometimes, the scripts are a little bit delayed. I’ve paid a lot of money for this program, so I was hoping the scripts would come out a little bit quicker. However, the team has coached me to just repost and recycle some previous videos.Our primary form of communication is email or messaging apps.

What did you find most impressive about them?

The scripts are amazing and very creative. Viral Coach seems to know exactly what they’re doing to help drive traffic to my social media sites.

Are there any areas they could improve?

They could provide faster answers and better regular communication from the coach.

BACKGROUND

Please describe your company and position.

I am the CEO of Premera Coatings

Describe what your company does in a single sentence.

Manufacture coatings used by flooring contractors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Create Marketing Funnel
• Grow Brand Visibility

SOLUTION

How did you find Viral Coach?

• Online Search
• IG Ad

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were hired to create a marketing funnel and AI platform that would generate scripts relevant to my target audience and post them to my social accounts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was no progress or success; all they achieved was a giant waste of money on an AI script-generating system that generated scripts that were awful, and by awful I mean technically inaccurate and alienating to my target customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delievered decently on time, but what they delivered was trash.

What was your primary form of communication with Viral Coach?

Virtual Meeting

What did you find most impressive or unique about this company?

Do not hire this company.

Are there any areas for improvement or something Viral Coach could have done differently?

Here's what happened: These guys will help you with basic starting points like which equipment to buy, how to set up your camera, but it's not worth the $6000/month they charge. Their AI scripts are trash, they just get on chatgpt, describe your business, and then have it create interview questions for you. Just do that yourself for free. They are way out of depth if you have any degree of technical aspect to your business, and are not able to get a AI content system together for technical businesses. Upon realizing that the scripts that generate are terrible and irrelevant to my client base, I brought this up to their team, and they said "oh, ya the scrips we generate aren't going to work, you need to edit the script so that the information is correct." In other words, they couldn't deliver what I was paying them for and told me to do it myself. They will tell you you are a fit regardless of what your company is or does. It has been an absolute waste of money for us and I couldn't more strongly advocate for you to go a different direction.

BACKGROUND

Please describe your company and position.

I am the Operations of Thornhill Construction

Describe what your company does in a single sentence.

Thornhill Construction is a Mississippi Gulf Coast custom home builder specializing in coastal custom homes. With 20+ years in business, built 350+ homes with a focus on second home buyers and retirees that want to live the coastal lifestyle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Brand Awareness
• Tell our story in a professional setting
• Grow our influence and learn from professionals with the experience to do so

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This is a 6-month intensive coaching and content production program focused on building a consistent short-form video system for Thornhill Construction across Instagram, TikTok, Facebook Reels, and YouTube Shorts. The program combines done-with-you training/setup and done-for-you editing support, with the stated goal of enabling the client to create and post content with only a few hours of effort per month after the intensive phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen our social media platform engagement increase significantly and the quality of our content now is professionally done with support to make the necessary improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was responsive and although we have had some hiccups the overall deliverables have been great.

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

They have an impressive list of successful social media marketing influencers that they have 10xed their online presence.

Are there any areas for improvement or something Viral Coach could have done differently?

A regular cadence for us would likely have been a better choice in retrospect.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Greg Jones. I help established founders doing $5M+ turn AI into a true strategic partner — installing it where it actually moves the needle so they reclaim their time, scale faster, and run a business that no longer depends on them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help with our online marketing and organic content.

SOLUTION

What was the scope of their involvement?

Viral Coach is developing my short-form organic content strategy and producing my content for social media. We’re also mapping out my offer and building toward a full sales funnel, including a video sales letter and landing page.

What is the team composition?

We work with 6–10 members of Viral Coach’s team.

How did you come to work with Viral Coach?

We found them through an online search. We chose them because our company values aligned.

What is the status of this engagement?

We started working together in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve hit huge milestones, including upgrading our studio, hitting our preproduction goals, hitting our production goals, enhancing our offer, and starting the development of our landing page.More than the deliverables, I have confidence in the direction — which is worth a lot when you’re making a transition like mine. We’re still early in the engagement, with the funnel and VSL ahead, and I’m confident in where it’s headed based on how strong the start has been.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s team is responsive, organized, and clearly knows this space deeply. We communicate via virtual meetings and email.

What did you find most impressive about them?

Alex has been amazing. She’s a rare combination of genuinely skilled and genuinely invested. On our production calls, she coaches in real-time — pacing, delivery, hooks, body language — and the feedback is specific and immediately usable, never generic. She’s also honest. When something isn’t landing, she tells me, and when something works, she pushes me to do more of it. That candor is exactly what I need, and it’s why the work keeps getting sharper each session. Beyond production, they’ve been a real thought partner on strategy — helping me pressure-test my offer, sharpen my positioning, and think through the funnel before we build it, rather than just handing me deliverables.

Are there any areas they could improve?

No, it’s been an amazing experience.

Do you have any advice for potential customers?

If you’re a founder who’s serious about showing up online and wants a team that combines real expertise with real care, Viral Coach delivers.

BACKGROUND

Introduce your business and what you do there.

As the CEO of Novaré Wellness and Aesthetics, I oversee a practice dedicated to providing high-end treatments focused on holistic wellness, advanced aesthetics, and longevity. Our mission is to help our clients achieve optimal health and aesthetic goals through innovative and personalized care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We engaged Viral Coach to expand our online presence and reach a broader audience interested in health and longevity technology. As a premium wellness provider, we needed to upscale our digital presence to align with the high quality of our services and our emerging brand identity. We were looking for a professional partner capable of delivering exceptional results. Specifically, we wanted to leverage the Viral Coach system to implement a top-down funnel approach that drives high-quality leads through superior, professionally crafted marketing content.

SOLUTION

What was the scope of their involvement?

Viral Coach has been an invaluable partner for Novaré Wellness and Aesthetics, providing expert content creation, filming guidance, and strategic marketing support. They have been instrumental in elevating our social media presence through tailored scripts, production tutorials, and cohesive organic and paid strategies. Their hands-on approach and expertise are effectively positioning us as a leader in our niche.

Their scope of work is extensive, ranging from the production of high-quality video content and detailed scripts to professional training and the strategic management of both organic and paid social media advertising. They have consistently demonstrated a deep understanding of our brand voice, helping us effectively reach our target audience and elevate our online presence. Their expertise in content strategy and execution has made them an essential asset to our marketing efforts.

What is the team composition?

We work with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We initially discovered Viral Coach through a Facebook advertisement. We ultimately chose to partner with them over other agencies because of their proven track record, their strategic approach to social media marketing, and the comprehensive, repeatable system they use to consistently drive results.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in May 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Viral Coach has significantly enhanced the quality of our video and content production. Since partnering with them, the transformation in our social media presence is clear; comparing our content from before and after they began their work reveals a substantial improvement in both professionalism and engagement. Their contributions have elevated our brand's visual identity, and the impact on our overall output has been consistently positive.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s project management style is highly engaging, proactive, and consistently positive, which has been incredibly encouraging for our team. They are reliable, always meeting deadlines, and we maintain seamless communication through email and messaging apps.

What did you find most impressive about them?

Viral Coach’s approach to social media marketing is incredibly logical and aligned with our goals, which made it an easy decision to partner with them. Our account manager is exceptionally attentive and proactive; it truly feels like having a dedicated in-house marketing expert, but with the added benefit of a highly experienced team behind her that offers far more expertise than I could realistically hire on my own.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m an attorney and partner at Lopez Law Firm. We specialize in personal injury litigation, offering aggressive and transparent legal strategies to help clients recover compensation efficiently and with minimal hassle.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help increasing our social media presence and engagement and converting our audience into leads.

SOLUTION

What was the scope of their involvement?

Viral Coach provides one-on-one coaching on how to set up a shoot, including lighting and studio arrangement, as well as on ad buys, scripting, shooting, editing, posting, and scheduling. They also provide social media management consulting services.

What is the team composition?

We work with 2-5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search. We chose them over other options because they had high ratings and their company values aligned with ours.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in our social media visibility and engagement. Our follower count has increased by 2%, our engagement on organic content has increased by 476% without ad buys, our awareness has increased by 800%, and our impressions have increased by 441%.

How did Viral Coach perform from a project management standpoint?

Viral Coach delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed with their one-on-one coaching and personalities. We like working with someone who can answer our questions instead of being passed around a large team.

Are there any areas they could improve?

Viral Coach is doing a great job. Thanks, Cynthia and the Daniel team.