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A Dedicated Front Desk and Operations Partner

Veta Virtual is a human-centred operations partner providing Canada and United States clients with specialized Remote Talent placements, Workflow Engineering, and Virtual Front Desk support, perfect for growing businesses that need reliable, scalable support without the overhead of traditional hiring. We operate as a structured extension of your organization, supporting daily operations, protecting revenue-critical conversations, and creating consistent workflows that scale with your business.

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2020

1 Locations

  • Toronto , Canada

Select Focus Area
Industries
Legal
40%
Financial services
15%
Medical
15%
Other industries
15%
Advertising & marketing
5%
Business services
5%
Real estate
5%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate Undisclosed
Rating for cost 4.9 /5

What Clients Have Said

Veta Virtual is noted for its competitive pricing and value, fitting various budgets. Clients report satisfaction with the quality of service, responsiveness, and effective communication, but some mentioned affordability concerns as business conditions changed.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 47 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Highly Rated Similar Providers

Veta Virtual Review Insights

Overall Review Rating

5.0
  • Quality 4.9
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Strong Project Management Skills

    Clients commend Veta Virtual for their strong project management skills, ensuring timely delivery and clear communication. Their organized approach facilitates smooth and efficient workflows.

  • Personalized Client Attention

    Clients appreciate Veta Virtual's personalized attention and dedication to understanding their business needs. This approach fosters strong client relationships and ensures tailored service delivery.

  • Effective Lead Management and Conversion

    Veta Virtual's lead management services are effective in capturing and converting leads into customers. Their approach is strategic and contributes to business growth and client satisfaction.

  • Responsive and Attentive Customer Service

    Clients praise Veta Virtual for their responsiveness and attentiveness. The team is quick to implement feedback and make necessary adjustments, ensuring client satisfaction and effective service delivery.

  • Room for Multilingual Expansion

    While Veta Virtual's services are highly regarded, some clients express interest in expanding their multilingual capabilities to include languages like French and Chinese, indicating potential areas for growth.

  • Professional and Consistent Performance

    Veta Virtual is recognized for their professionalism and consistency in handling client needs. Their ability to adapt and provide personalized services makes them a reliable partner for various businesses.

Veta Virtual Reviews

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Services
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Virtual Receptionist for Estate Planning Law Firm

  • Call Center Services
  • Less than $10,000
  • Oct. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are very easy to work with, they go above and beyond to help us with other tools to make work easier."

Jan 5, 2022
Managing Partner, Estate Planning Law Firm
Anonymous
Verified
  • Legal
  • Walnut Creek, California
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual Receptionist provides call center services for an estate planning law firm. They handle the client's voice services from 8 AM to 5 PM Pacific time.

Staff Augmentation for Investment Fund Company

  • IT Staff Augmentation
  • $10,000 to $49,999
  • Jan. - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Veta Virtual Receptionist's flexible support helped us bridge the gaps in our workforce."

Dec 29, 2021
Founder, DoubleDash Ventures
Anonymous
Verified
  • Business services
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review
  • Verified

An investment fund company partnered with Veta Virtual Receptionist for staff augmentation. The team provided three virtual assistants for business portfolios and various business software tools orientation. 

Call Center Services for Dispute Resolution Company

  • Call Center Services
  • Less than $10,000
  • Aug. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I love the quick turn-around between incoming calls and the emails with call summaries."

Dec 17, 2021
Principal, Bicknell Mediation
Jeanette Bicknell
Verified
  • Other industries
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual Receptionist provided call center services for a dispute resolution company. The team handles all calls, from answering to reaching prospects during business hours and some business matters. 

Executive Assistance for Financial Accounting Advisory Firm

  • Business Consulting
  • Less than $10,000
  • May 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have effectively freed up managing director to do more value-added work."

Dec 16, 2021
Managing Partner, Financial Accounting Advisory Firm
Anonymous
Verified
  • Other industries
  • Toronto, Ontario
  • 11-50 Employees
  • Online Review
  • Verified

Veta Virtual Receptionist works as a financial accounting advisory firm's executive assistant. They handle inbound emails and scheduling requests that handles their contract prep support.

Virtual Receptionist Services for Retail Store

  • Call Center Services
  • $50,000 to $199,999
  • Mar. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We have not had an instance when they did not pick up our calls."

Aug 8, 2021
Owner, Y.S. One
Howard Lau
  • Retail
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review

Veta Virtual Receptionist has been providing reception services for a clothing retail store. They also provide detail summarizing the nature of each call. 

Business Services for Software Development Company

  • Business Consulting
  • $10,000 to $49,999
  • May - Sep. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The dedication and hard work from Veta Virtual Receptionist have been impressive."

Aug 8, 2021
Software Developer & Architect, BronsConsulting
Nick Brons
Verified
  • Other industries
  • Vancouver, British Columbia
  • 1-10 Employees
  • Online Review
  • Verified

A software development company hired Veta Virtual Receptionist to provide business services. The team is tasked with assisting the client's booking appointments.

Call Center Services for Law Firm

  • Call Center Services
  • Less than $10,000
  • Apr. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They always behave professionally and are very affordable."

Aug 6, 2021
Case Management Supervisor, Infinity Law Group
Chris Miller
Verified
  • Legal
  • Lafayette, California
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual Receptionist is providing call center services for a law firm. The team is responsible for answering calls from third-party clients, taking notes, and more. 

Virtual Assistant Services for Brokerage Firm

  • Call Center Services
  • Less than $10,000
  • June - July 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Veta Virtual is a pleasure to work with."

Aug 6, 2021
Operations Lead, Real Estate Brokerage
Anonymous
  • Real estate
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review

Veta Virtual Receptionist received calls during business hours, capturing potential sales leads for a brokerage firm. The team wrote a script, took down client data, and scheduled appointments.

Human Resource for Career Coaching Business

  • HR Consulting
  • Less than $10,000
  • Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are very patient and accommodating with our asks."

Jul 20, 2021
Co-Founder, CareerSpark Consulting Services
Anonymous
  • Other industries
  • Toronto, Ontario
  • 11-50 Employees
  • Online Review

Veta Virtual Receptionist has provided human resource services for a career coaching business. They have supported the internal team in their customer service management through virtual receptionists. 

Receptionist Services for Multidisciplinary Law Practice

  • Call Center Services
  • Confidential
  • July 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their attention to detail, responsiveness, professionalism with clients, the proper attitude is most impressive."

Jul 12, 2021
Managing Partner, The Cohen Firm
Isaac Cohen
Verified
  • Legal
  • Irvine, California
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual Receptionist is providing a range of call center services for a multi-disciplinary law firm practice. The team is responsible for taking calls, and catering to inquiries.

Locations (1)

318 Richmond ST W TorontoCanada M5V 0B4

41 - 49

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Daniel Bengio, CPA, PA

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Daniel Bengio

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