UpUp

BACKGROUND

Please describe your company and position.

I am the CEO of a creative agency.

Describe what your company does in a single sentence.

Our goal was to launch a professional portfolio website on Webflow with a fully functional CMS system. We needed a partner who could not only handle the development but also guide us through the technical setup — from choosing the right Webflow plan to configuring the CMS, hosting, and custom fields.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Complete in time

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UpUp became our go-to technical partner for this project. They handled the full Webflow development process — from structure planning and CMS creation to pixel-perfect design implementation. They helped us choose the optimal Webflow plan, set up hosting, configured custom CMS collections and dynamic content, connected the domain, and managed email setup and redirects. Thanks to their involvement, we were able to launch a clean, fast, and scalable portfolio site that perfectly reflects our brand and can easily be maintained and expanded.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UpUp delivered a flawless Webflow website with a fully customized CMS setup. Everything worked smoothly — from page animations to CMS logic, domain connection, and email configuration. The project was completed on time and helped us significantly improve our presentation to potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were transparent, organized, and proactive throughout the process. Each step was well-documented, and they always explained the technical aspects in simple terms, making collaboration effortless.

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

UpUp is a rare kind of partner — reliable, professional, and fully invested in your success. You can confidently trust them with your clients’ projects, knowing they’ll deliver top-level work and handle communication with care. They don’t just “build websites” — they help you achieve your business goals and protect your reputation.

Are there any areas for improvement or something UpUp could have done differently?

None. Everything was smooth and exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the Executive of Chromasylum

Describe what your company does in a single sentence.

Chromasylum is a multimedia story universe exploring the connection between music, psychology, and mental health. The brand creates videos, lore, art, and workshops that turn mental landscapes into symbolic, navigable places. It uses characters, territories, and metaphysical mechanics to explore themes of resilience, healing, and purpose. Chromasylum blends creative storytelling with grounded psychological symbolism to help people understand their inner world in a visually rich, accessible way.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Website design
• Email integration
• Workshop building

SOLUTION

How did you find UpUp?

Upwork

Why did you select UpUp over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covers the design, structure, and development of the Chromasylum website, including both the public-facing brand and lore-driven experience, as well as internal structure and organization.

Key deliverables include:

 1. Full website redesign: updated layout, navigation, color theory, and visual identity consistent with Chromasylum branding.

 2. Lore structure development: creation of a clear, organized system for characters, locations, metaphysical mechanics, etc. across multiple pages.

 3. Store integration setup: preparing the site for future merch collections, sections, and product organization.

 4. Homepage & primary pages: hero layout, About page, Lore landing page, and future blog/updates section.

 5. Mobile optimization: responsive design across all devices.

 6. SEO-ready build: clean structure, optimized headers, and fast-loading sections.

 7. Brand consistency: application of cinematic desaturated watercolour-style visuals, typography, and color palettes across the site.

 8. Ongoing collaboration: refining structure based on user feedback, adding missing lore categories, and preparing the site for long-term expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes so far include clear visual and structural progress inside Figma, where major pages, layouts, and navigation flows have been completed and refined! The project is also moving steadily toward a soft launch, with core framework elements, page structures, and brand components already in place. These deliverables show consistent forward momentum and demonstrate that the foundational build of the website is successfully taking shape!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There aren't any timelines, my budget is very strict so it's more about a weekly amount spent rather than deadlines. I'm very appreciative of their patience and willingness to work hard, effectively, and efficiently given the strict requirements and budget adherence. 

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m consistently impressed by how efficient, effective, and design-focused this company is! Even though I’m not familiar with website design, they’ve been able to take the mood and tone I’m aiming for and not only match it, but exceed my expectations throughout the project. Their ability to translate abstract creative direction into concrete, high-quality designs is genuinely unique! I also appreciate their communication style. I'm extremely thankful that they provide frequent updates, work at a strong pace, and never pressure me for immediate responses, which helps tremendously with my busy schedule. Overall, working with them has been smooth, enjoyable, and creatively exciting, and I’m looking forward to our continued long-term collaboration!

Are there any areas for improvement or something UpUp could have done differently?

No, I seriously couldn't ask for a better experience. 

BACKGROUND

Please describe your company and position.

 I am the B2B Marketing Business Partner of a financial services company 

Describe what your company does in a single sentence.

Forex and CFDs broker 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Build a new website for our broker brand
• Optimise UX
• Optimise back-end performance

SOLUTION

How did you find UpUp?

Upwork.com

Why did you select UpUp over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The build and optimisation of a new WordPress-based, website for our brand. The new website build required: - Headless CMS - Multi-language enabled - Mobile-optimised performance - Optimised UX and UI - Optimised performance - Geo-blocked content 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Meeting project stage deadlines 
• Delivery of a high-performance website 
• Adhering to all of our front-end and back-end requirements 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The UpUp team's project management has been fantastic since day 1. Their communication, attention to detail, quality of work, and adherence to the project deadlines are second to none. I have also appreciated their willingness to jump onto calls to solve issues and their ability to pivot project deadlines when needed. 

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their ability to produce quality work in a short space of time, alongside their personability while working together from overseas. 

Are there any areas for improvement or something UpUp could have done differently?

The only area of improvement I would say is the odd occasion where a question or point made by myself on the our message thread was not initially addressed in their response. However, they always followed through thereafter, so it wasn't ultimately an issue. 

BACKGROUND

Please describe your company and position.

 I am the Director of a consumer products company 

Describe what your company does in a single sentence.

We have 3d design tools on our website so our customers can design the hat they want for their group and then we can build it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Creating new Category pages with correct columns and code for hide text
• Product pages with additional copy
• integrate category pages with plugin image software and design integration

SOLUTION

How did you find UpUp?

Online Search

Why did you select UpUp over others?

• High ratings
• Pricing fit our budget

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Category page modifications Product page modifications Modifications for new products to work with custom integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are now ready to formally move staging to production in the coming weeks due to a 3rd party integration we will have to wait for the 3rd party to approve some of there own updates to there inetegration before implementation on production.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We're able to communicate with them at night and have many items completed by the next day.  Also many items were discussed on Slack and some communications on Zoom.  They were able to respond if the items were not clear and we would then identify and find ways to demonstrate if there was more clarity needed.

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to communicate on Slack. Also having translators so we could make sure that everything was understood accross the team.

Are there any areas for improvement or something UpUp could have done differently?

Sometimes the communications times due to geographic locations we could have realized and worked better due to those constraints.

BACKGROUND

Please describe your company and position.

I am the IT Lead of Amber.

Describe what your company does in a single sentence.

Our goal was to deliver several WordPress websites for different clients. The projects required a mix of Elementor-based builds and fully custom WordPress sites. We also needed support with SEO optimization, security enhancements, caching configuration, and plugin integrations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Our goal was to deliver several WordPress websites for different clients. The projects required a mix of Elementor-based builds and fully custom WordPress sites. We also needed support with SEO optimization, security enhancements, caching configuration, and plugin integrations.
• 1
• 1

SOLUTION

How did you find UpUp?

Online Search

Why did you select UpUp over others?

High ratings

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with UpUp to handle the full cycle of WordPress development. The scope included setting up Elementor sites, building custom themes from scratch, and configuring essential plugins for SEO, security, and performance optimization. The team ensured everything was responsive, lightweight, and well-documented. Their role was crucial in helping us meet client deadlines and deliver technically sound projects 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UpUp team successfully delivered several WordPress websites that met all design and functionality requirements. Their expertise in Elementor and custom development allowed us to provide our clients with fast, secure, and SEO-ready websites. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the workflow very efficiently. The team provided timely updates, clear communication, and respected all deadlines. Their ability to quickly respond to requests and implement changes was impressive. 

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to work across multiple projects simultaneously while maintaining consistent quality. Whether it was customizing Elementor layouts or developing fully custom WordPress themes, they showed flexibility and technical strength. 

Are there any areas for improvement or something UpUp could have done differently?

No significant issues. Everything was delivered as expected. We would recommend UpUp for any WordPress project, especially those requiring a mix of Elementor and custom development, with a strong focus on SEO, security, and performance. 

BACKGROUND

Please describe your company and position.

I am the cofounder of m2 Real Estate

Describe what your company does in a single sentence.

We are a platform for real estate agencies and realtors in Ukraine which provides them access to objects listing and CRM.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• We needed to improve the user experience of an almost-finished real estate web app by adapting it for users on high zoom settings (150% scale). The aim was to ensure a consistent and intuitive interface across all screen resolutions by implementing a responsive and scalable design

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team fully redesigned the frontend of our real estate platform using React. Their task was to resolve layout and usability issues on desktop devices using 150% display scaling, a common setting among our users. They built a flexible, responsive layout system that ensures consistent visuals and usability regardless of screen resolution or zoom level. A major achievement was the implementation of a centralized scaling variable — changing this value dynamically updates the UI across the entire project. Key deliverables included responsive React components, scalable layout logic, and overall UX optimization. They also ensured SEO best practices, page speed optimization, and clean code architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to UpUp we received not only a tool that meets our business goals but also a genuine partner who understands the needs of our company and its clients. The updated web app drastically improved the user experience for our primary audience. We received positive feedback from end users who previously struggled with UI scaling. The system is now easy to maintain and scalable for future updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very effective. The team delivered each milestone on time and kept us updated throughout. They were responsive, flexible with changes, and professional in every interaction. 

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to create a scalable frontend system and solve non-trivial UX issues with elegant and simple technical solutions. The centralized scaling approach was especially impressive and efficient for long-term maintenance. 

Are there any areas for improvement or something UpUp could have done differently?

Nothing significant. The attention to details was high, and their solutions met our expectations.

BACKGROUND

Please describe your company and position.

I am the Director of Gospel Alive Ministries

Describe what your company does in a single sentence.

Mission work in Africa and other countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Create a very specific donation page which included card payments etc
• Configurations for the e-mail address after changing host.

SOLUTION

How did you find UpUp?

• Online Search
• Upwork

Why did you select UpUp over others?

High ratings

How many teammates from UpUp were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are seeking an expert WordPress webmaster to help us set up a donation page and configure email on Outlook after changing our platform. The ideal candidate will have extensive experience with WordPress and be able to work efficiently on these tasks to ensure a smooth completion.
 Your skills in web design, donation integration, and email configuration will be crucial to this project. We would love to hear from you if you have a proven track record in these areas!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was done EXACTLY according to my instructions. The e-mail works now perfectly and the donation page looks exactly the same as the template.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered sooner than expected, exceeding my expectations. They meticulously considered every detail I requested and demonstrated exceptional attention to each one.

What was your primary form of communication with UpUp?

Email or Messaging App

What did you find most impressive or unique about this company?

I felt completely secure, knowing I was in the right hands. They instilled a deep sense of trust from the very beginning, and their professionalism reassured me throughout the process. From the start, I was confident they would handle the job with expertise—and they absolutely did.

Are there any areas for improvement or something UpUp could have done differently?

At the moment, I genuinely cannot think of anything that needs improvement, as they demonstrated excellence in every aspect of their work. Their attention to detail, professionalism, and dedication exceeded my expectations in every way. From start to finish, they handled everything with efficiency, expertise, and a high level of care. 
I would not hesitate to work with them again in the future and would confidently recommend them to anyone seeking top-quality service. They have earned my trust, and I look forward to future collaborations.

BACKGROUND

Please describe your company and position.

I am the CEO of U1CORE

Describe what your company does in a single sentence.

We are making UI/UX Design for products around the globe

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Build a Secure and Scalable Architecture
• Implementation of new necessary features
• Ongoing technical support

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from UpUp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The UpUp Team demonstrated a high level of professionalism by designing and implementing a system that complies with PCI DSS security standards. This solution ensured reliability and adaptability to significant loads through a horizontally scalable microservices architecture. 
Key deliverables included: 
Providing user and invoice management tools, including a UI interface, CSV import, API, and integration with Epic Applied. 
Integration with multiple payment providers which helped reduce fees and offered clients flexibility in payment methods. 
Automation features like recurring payments, automated reminders, pre-authorization, and a convenient dynamic payment schedule. 
Optimizing both the mobile and web interfaces for all types of devices, ensuring system accessibility for users anywhere. 
Supporting multiple languages (English, French, Spanish) and currencies for international operations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system created by the UpUp Team significantly improved the efficiency of payment and invoice management processes. Its scalability ensured uninterrupted performance, even with sudden surges in load. The integration with a broad range of payment providers allowed users to choose the most convenient payment method, enhancing the customer experience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by the UpUp Team was organized at the highest level. The team adhered to all agreed timelines and demonstrated flexibility in addressing our needs. Their communication was clear, regular, and transparent, enabling effective coordination throughout all project stages. 

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of the UpUp Team was their ability to develop innovative solutions for complex tasks and their comprehensive approach to ensuring security and scalability. Their expertise in working with payment providers and deep understanding of our business processes were particularly noteworthy. 

Are there any areas for improvement or something UpUp could have done differently?

The UpUp Team exceeded all our expectations. The only suggestion for improvement would be to provide additional training sessions for our team to fully leverage all the features and capabilities of the system.

BACKGROUND

Please describe your company and position.

I am the Employee of Afterglow

Describe what your company does in a single sentence.

Digital product design agency. UX/UI, Web design,  Branding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• Build a new website for the Afterglow design agency
• Make sure the website works correctly all over devices and platforms

SOLUTION

How did you find UpUp?

Referral

Why did you select UpUp over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary goals of the project were to build a website that accurately reflects the agency's design aesthetics and to ensure seamless functionality across all devices and platforms.

Scope of work included:

- Website Development: We built the site strictly according to the provided design specifications, ensuring that the visual elements and user experience matched the client's vision.

- Cross-Platform Optimization: We tested and optimized the website for compatibility with various devices and browsers to provide a consistent user experience.

- Performance Enhancement: We improved the website's loading speed and overall performance, which contributed to a higher visitor conversion rate.

- Security Improvements: By enhancing the website's security measures, we reduced spam messages from website forms to zero.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website visitor conversion has increased

· Loading speed of the website and performance overall improved

· Improved security: the count of spam messages from the website forms went to 0

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Everything was delivered on time, with no issues at all. They were always responsive to my needs and maintained a great attitude throughout the entire process.

What was your primary form of communication with UpUp?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their exceptional expertise and dedication. Oleksandr and Yaroslav took the time to truly understand our project's unique needs and offered an approach that significantly enhanced our website. Their proactivity, combined with their professionalism and responsiveness, made the collaboration seamless. They didn't just deliver high-quality results; they became valuable partners invested in our success.

Are there any areas for improvement or something UpUp could have done differently?

No, I’m completely satisfied with the work UpUp delivered. They consistently exceeded my expectations, bringing a level of dedication and commitment that went beyond what I had anticipated.

BACKGROUND

Please describe your company and position.

I am an employee of Linkyways

Describe what your company does in a single sentence.

Educational plateform for academic and professional guidance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpUp to accomplish?

• UX/UI design
• Educational Platform UX research
• Educational Platform UI Design

SOLUTION

How did you find UpUp?

• Online Search
• Other

Why did you select UpUp over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from UpUp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of the complete UX/UI design for our educational platform. The scope included creating intuitive user flows, designing wireframes, and delivering high-fidelity mockups that catered to both desktop and mobile users. In addition to ensuring a seamless user experience, maintaining brand consistency, and optimizing the design for performance and responsiveness.

Key Deliverables

• Wireframes
• User Journey Maps
• Interactive Prototypes
• UI Design Mockups
• Landing page
• Design System & Style Guide
• Responsive Design Assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UX/UI design project led to significant improvements in user engagement and overall platform performance. One of the most notable outcomes was a 25% increase in click-through rates on key call-to-action buttons, demonstrating that the intuitive design effectively guided users toward important actions like course enrollment and sign-up. 

Additionally, the bounce rate decreased by 30%, indicating that users found the platform more engaging and were more likely to explore further. These changes reflected a more user-centric design approach that resonated well with the target audience.

In terms of user experience, the streamlined navigation and clear layout contributed to a 40% increase in successful task completions, such as registrations and course searches. The enhanced design also resulted in a 35% reduction in task completion time, making it easier and faster for users to achieve their goals on the platform. These measurable outcomes highlight the success of the project in delivering a design that is not only visually appealing but also highly functional and user-friendly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oleksandr demonstrated excellent project management skills throughout the engagement. He consistently delivered items on time, adhering to the agreed-upon milestones and deadlines without any delays. This level of punctuality made the entire process smooth and ensured that the project stayed on track.

Moreover, Oleksandr was highly responsive to our needs and feedback. Communication was clear and frequent, with regular updates provided at each stage of the design process. Whenever adjustments or revisions were requested, he was quick to implement changes and always ensured that the final outcome aligned with our vision and requirements. This proactive approach made working with Oleksandr a seamless and collaborative experience.

What was your primary form of communication with UpUp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Oleksandr is his remarkable attention to detail and genuine commitment to understanding our vision. He didn’t just deliver a visually appealing design; he took the time to thoroughly comprehend the needs of our target audience and tailored every aspect of the UX/UI to enhance user engagement.

Are there any areas for improvement or something UpUp could have done differently?

Honestly, there were no areas for improvement in this project. Oleksandr exceeded expectations in every aspect, delivering a high-quality design that perfectly matched our needs. His professionalism, responsiveness, and attention to detail made the entire process smooth and efficient. We were fully satisfied with their work and wouldn't change a thing.