UpCodo Digital

BACKGROUND

Please describe your company and position.

I am the Product manager of 360AI

Describe what your company does in a single sentence.

360AI specializes in creating immersive 360° digital tours, allowing audiences to explore stunning worlds without leaving their place.
Through a unique fusion of creativity, technology, and innovation, we transform real spaces into interactive and engaging digital experiences.
Our global team, spanning Sweden, the Middle East, and India, brings together diverse perspectives to craft digital realities that connect cultures, worlds, and dreams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital to accomplish?

• We began developing the product together, combining our shared vision, creativity, and technical expertise to bring an innovative digital experience to life.

SOLUTION

How did you find UpCodo Digital?

Online Search

Why did you select UpCodo Digital over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from UpCodo Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Panel for Agents

• Login & Task Selection:
   Agents can log in to the web panel and view a list of tasks that require photo uploads. They can select specific tasks to begin uploading photos.
• Photo Uploading:
   Once a task is selected, the system prompts the agent to upload photos. Multiple photos can be uploaded at once.
   The system uploads each photo sequentially to the cloud and displays the progress of each file.
   If any photo fails to upload, the system notifies the agent and requests re-uploading of the failed files.
• Validation & Submission:
   After uploading, agents can click the Final Submit button. The system then checks the metadata of each photo.
   If any photo fails validation, an error is generated, and the agent is asked to re-upload the rejected photos.
   Agents can choose to Force Submit the task - in such cases, only the photos successfully uploaded will be counted toward the task record.
• File Handling & SFTP Transfer:
   After successful upload, the system automatically creates a ZIP file of all uploaded photos and sends it to a destination SFTP server.
   The SFTP server then automatically extracts the ZIP file, creating folders for each upload.
  Task Validation in Admin Panel:
   A task cannot be approved by the admin until:All required photos are uploaded.
  The corresponding folder is successfully created on the SFTP server.
  Once both conditions are met, the task will show two green tick marks, indicating readiness for admin approval.
   
  
  Mobile App for Agents
• View completed route maps.
• Track kilometers traveled.
• View and download invoices.
• Check invoice payment status (Paid/Unpaid).

Admin Panel

• Manage Agents
• Admin can add and manage agents.
• Only registered agents can log in.
• When adding a new agent, the admin inputs the agent’s details, device ID, and web panel credentials.
• Upon addition, agents receive a welcome email with the app download link and login credentials.
• During the first login, agents must change their password.

Task Data Log

• The system automatically creates a folder for each agent.
• All tasks submitted by the agent are stored in their respective folders.
• Admin can change a task’s status (e.g., from Pending to Approved).
• Tasks are categorized into:Manually Submitted Tasks: Tasks submitted directly by agents.
• Auto-Submitted Tasks: Tasks automatically created when an agent starts and stops the tracker, then completes the remaining information before submission.

Billing

• Admin can view weekly or monthly invoices for each agent, based on the number of approved tasks.
• Payments are made offline, after which the admin can mark invoices as PAID.
  Once an invoice is marked paid, all related tasks automatically update their invoice status to Paid.
• Reports
• Admin can generate various reports, such as: 
  • Total tasks completed per agent.
  • Kilometers traveled.
  • Amounts paid to agents.
  • Permissions
  • Admin can create Sub-Admins and assign specific permissions to access different sections of the system.
  • Settings
• Admin can configure system settings, including: 
  • Map API Keys
  • Email SMTP Keys
  • Admin login credentials
  • Other general configurations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After developing the web and mobile applications for workforce management, our operations have become significantly more efficient.
 The system enables:

Streamlined task management and clear reporting of work completed by field agents.
Simplified route management, allowing agents to plan and track their field activities effectively.
Efficient data collection and centralized storage.
Seamless photo management, including secure transfer of agent-captured photos to the company server.
Overall, this application has greatly optimized our workflow and reduced the hours previously spent on managing field operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, On time, very good planning.I create trello cards, they review , send over the quote and then we add new features and functions.

What was your primary form of communication with UpCodo Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have understood our pain area, understood our business so quickly and produced a working system for us, we have been using this system now for over 2 years and adding new functions every month.

Are there any areas for improvement or something UpCodo Digital could have done differently?

Nothing as of now, but YES if time line / delivery of the work can be faster.

BACKGROUND

Please describe your company and position.

I am the Manager of an underground utility solutions firm.

Describe what your company does in a single sentence.

provide undeground utility solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital to accomplish?

• to create a CRM integrated with Ticketing system

SOLUTION

How did you find UpCodo Digital?

Online Search

Why did you select UpCodo Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from UpCodo Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Project Overview
The goal of this project is to design and implement an online Customer Relationship Management (CRM) system that enhances the efficiency of the sales process and provides an integrated support module for handling repair or service requests.

The system will allow the company to track sales activities, manage customer relationships, and handle after-sales service tickets in a single centralized platform. By connecting sales and service workflows, the system aims to improve communication between teams, reduce manual work, and ensure every customer interaction — from lead generation to post-sale support — is recorded and easily accessible.

 
2. Objectives
Increase sales efficiency by automating lead and opportunity management.
Provide real-time visibility into customer status, sales progress, and follow-up actions.
Enable tracking and management of repair or service tickets linked to customer profiles.
Improve coordination between sales and support teams through a unified data platform.
Enhance customer satisfaction and retention through faster response and transparent service tracking.
 
3. Project Scope
3.1 CRM (Sales Management Module)
Customer & Contact Management:

Create and manage customer profiles and related contacts.
Maintain a complete history of communication and transactions.
Link customer details to both sales and support records.
Lead & Opportunity Tracking:

Record and monitor sales leads through defined stages (prospect → qualified → won/lost).
Assign leads to sales representatives and set reminders for follow-ups.
Log quotations, deals, and order history.
Sales Dashboard & Reporting:

Provide sales performance analytics (e.g., pipeline value, conversion rate).
Generate reports for individual and team performance.
Real-time KPI tracking and goal progress visualization.
 
3.2 Support / Ticketing Module (Repair & Service Management)
Ticket Creation:

Automatically create a support or repair ticket when a service request is received (via email, web form, or internal entry).
Link each ticket to the corresponding customer and product.
Ticket Tracking & Assignment:

Assign tickets to technicians or support staff.
Track progress through stages (Open → In Progress → Completed → Closed).
Manage priorities and service-level timelines (SLAs).
Repair Work Management:

Record repair details, parts used, and costs.
Track return status, technician notes, and customer confirmations.
Notification & Escalation:

Automated notifications for ticket updates and completion.
Escalation rules for overdue or pending cases.
 
3.3 System Integration & Features
Unified Customer Database: All sales and support data are tied to a single customer profile.
Activity Log: Track every action (email sent, quote issued, repair logged) in the customer timeline.
Task & Reminder System: Allow users to set reminders for calls, meetings, and service follow-ups.
Role-Based Access: Define permissions for Admin, Sales, Support, and Management roles.
Reports & Analytics: Generate summary and detailed reports for both sales and support performance.
 
4. Technical Specifications
Platform: Cloud-based web application (desktop & mobile responsive).
Technology Stack:

Frontend: React / Vue.js / Angular
Backend: Node.js / Python (Django or FastAPI)
Database: PostgreSQL / MySQL
APIs: RESTful API for integration with other tools (e.g., accounting, email, or inventory systems).
Hosting: AWS / Azure / Google Cloud
Security:

User authentication (OAuth2 or SSO)
Data encryption (in-transit and at-rest)
Regular data backups and access logs
 
5. Deliverables
Fully functional Online CRM with integrated Sales and Support modules.
User authentication and role management system.
Customer and contact management interface.
Ticketing and repair workflow module.
Sales dashboard and reporting tools.
API documentation and integration support.
UAT (User Acceptance Testing) and training.
Deployment and post-launch maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the online CRM system have been successfully delivered and working smoothly 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

the team is delivering good services and quick respond.

What was your primary form of communication with UpCodo Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was patient and cooperative, providing professional guidance and valuable recommendations throughout the system design process.

Are there any areas for improvement or something UpCodo Digital could have done differently?

nope

BACKGROUND

Please describe your company and position.

I am the CEO of DigitalJobsRecruiting

Describe what your company does in a single sentence.

Digital Recruiting & Job Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital LLP to accomplish?

• Building App

SOLUTION

How did you find UpCodo Digital LLP?

Referral

Why did you select UpCodo Digital LLP over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from UpCodo Digital LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thank you, AKSHAY! 🙏 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project demonstrated significant progress and success through several key indicators. We achieved a strong user growth, attracting a large number of active users shortly after launch. User feedback and analytics confirmed that the app’s usability and overall user experience were rated very highly. In addition, customer satisfaction levels were consistently positive, reflecting the app’s effectiveness and the value it delivers to its users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was highly effective and well-structured. All deliverables were completed on time and according to the agreed schedule. The team maintained clear communication throughout the process and was very responsive to our needs and feedback. They showed great flexibility in implementing adjustments and ensured that our requirements were fully met. Overall, the collaboration was smooth, professional, and result-oriented.

What was your primary form of communication with UpCodo Digital LLP?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their high level of professionalism, technical expertise, and commitment to quality. They demonstrated a deep understanding of our goals and translated them into an intuitive, well-designed application. Their proactive communication, problem-solving mindset, and dedication to user satisfaction truly set them apart. The combination of creativity and reliability made working with them a unique and rewarding experience.

Are there any areas for improvement or something UpCodo Digital LLP could have done differently?

We were really happy with the collaboration and the results delivered. If there’s anything that could be improved, it might be to share progress updates a bit more regularly during some stages of development. Still, the team was always approachable, quick to respond, and open to feedback. Overall, it was a very positive experience working with them.

BACKGROUND

Please describe your company and position.

I am the Manager of Printing Box

Describe what your company does in a single sentence.

We offer digital printing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital LLP to accomplish?

• Search Engine Optimization

SOLUTION

How did you find UpCodo Digital LLP?

Clutch Site

Why did you select UpCodo Digital LLP over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from UpCodo Digital LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System Summary
The system is an CUSTOM Estimation and Job Costing Software used to create, manage, and print estimates for label/printing jobs. It consists of multiple functional tabs, each collecting specific job-related data. Users begin by logging in and then navigate between tabs to input tooling, materials, inks, quantities, and finishing requirements. The system uses predefined parameter values, selectable lists, and auto-populated information pulled from master data (Presses, Customers, Tools, Materials, Perimeters, etc.). Final estimates can be reviewed, modified, amortized, and printed.

Main Interface & Navigation
Login Window
User logs in with credentials.

Top header displays:

Company Logo

Today’s Date

Current User Name

Logout button

Editable Fields
Locked fields require clicking a “Click to Unlock” icon to enable editing.

Unlocked fields highlight in yellow.

Amortization
Reset button clears amortized values.

Arrow button applies amortized values across applicable fields.

Estimate List
Displays all existing estimates with sorting and filtering options.

Actions
New Estimate:

Based on Existing Customer → Double-click customer to start estimate.

Based on Existing Estimate → Double-click estimate to duplicate.

Search / Filter Tools:

Select by Customer

Find Customer

Sort (Customer → ID → City)

Filter by Sales Rep

Estimate Workflow Tabs
1. Header
Auto-generated Estimate Number & Date

Dropdown selections for:

Estimated By, Sales Rep, Estimate Perimeters, Customer

Customer Address displayed automatically

Attention and Job Description fields (editable)

Item Type (3 radio-button options, one selectable)

Save / Delete / Cancel

2. Tooling
Select Press → auto-populates press-dependent values (bearer width, item size, count, gap, across, around, teeth)

Teeth adjustable via incremental arrows

Rotary Tool charges can be amortized

Option to add Other Rotary Tooling

Save / Delete / Cancel

3. Materials
Select Material Code → auto fills material specifications

Adjustable fields where applicable

Optional Lamination selection with reset option

Save / Delete / Cancel

4. Inks
Number of Colors, Plate Cost, Ink Coverage, Cylinders, etc.

Plate and perimeter-based values can be unlocked to edit

Color list supports Spot / Process / TBA

Optional Varnish Selection

Save / Delete / Cancel

5. Quantities
Unit type: M (Thousands) or Rolls

Quantity entry plus:

Plate Changes & Color Changes with Amortize and Apply to All arrows

Confirmation Remarks appear on printed estimate

Save / Delete / Cancel 

6. Special
Up to 8 quantity-based special charges

Supports amortization and mass apply functions

Save / Delete / Cancel

7. Finishing
Optional selections: Core, Shrink Wrap, Fanfolded

Labor and Packaging rates, some linked to Perimeters

Save / Delete / Cancel 

8. Supervisor
Markup Method: Addon or Reciprocal

Contains press setup times, washup, labor rates, waste, speed, markup %, etc.

Many values sourced from Perimeters, but unlockable for adjustment

Tweaker opens manual adjustment window

Confirm & Print saves and opens print menu

Perimeters (System Settings)
Accessible through Perimeters Tab, used for managing master settings:

Press List & Press Time

Materials & Stock

Speed and Waste charts

Labor and Administrative charge rates

Vendor, Customer, Tool, and User management

End Result
After all relevant data is entered and saved across tabs, Supervisor finalizes markup and cost calculations. The Estimate can be confirmed and printed, generating a formatted cost estimate report.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system delivers a streamlined and efficient web-based quoting process. It significantly reduces the time and manual effort required to create customer estimates and allows teams to easily track all quotes sent. This leads to faster response times, improved sales conversion, and reduced operational costs through optimized manpower usage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very helpful durint the whole process. Withing few minutes the team responded so i am very happy with the project management.

What was your primary form of communication with UpCodo Digital LLP?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

UpCodo Digital LLP's team was very knowledgeable and responded quickly.

Are there any areas for improvement or something UpCodo Digital LLP could have done differently?

Nope, they are the best.

BACKGROUND

Please describe your company and position.

I am the CEO of Ad bonum AG

Describe what your company does in a single sentence.

Tired of constantly updating your address book?
Manage contact data with a digital address book that’s verified and updated in real-time. Take control of your data and never deal with outdated contact data again.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital LLP to accomplish?

• Implement or plan for subscription / premium tiers (e.g., Basic vs. Gold).
• Define and meet launch deadlines and performance KPIs.
• Develop and deliver a fully functional iOS and Android mobile application for Conata.
• Implement real-time contact data synchronization between users and their address books.
• Build automatic update notifications when a user changes their contact information.
• Integrate with local device contacts (read/write), including permissions and privacy handling.
• Provide robust data security and privacy, including encryption and restricted visibility controls.
• Support Swiss/European data-hosting and compliance with data-protection regulations.
• Enable contact verification (e.g., phone/email) to maintain trusted data sources.
• Create a clean, intuitive UX/UI with reliable performance and minimal crashes.
• Enable user profile management, with the ability to set which information is shared.
• Support QR code sharing / link sharing to add and update contacts quickly.
• Build a maintainable, scalable backend with proper documentation and CI/CD.
• Prepare App Store & Google Play listings, approvals, and updates.
• Integrate analytics and tracking to monitor growth, engagement, and retention.

SOLUTION

How did you find UpCodo Digital LLP?

Referral

Why did you select UpCodo Digital LLP over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UpCodo Digital LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UpCodo Digital LLP was engaged to design, build, and deploy the Conata mobile application on iOS and Android, including core functionality for real-time verified contact-data syncing, automated update notifications, and integration with device address books. Their scope covers UX/UI design, cross-platform app development, backend/API implementation, data security and privacy controls, testing and quality assurance, and publication to the App Store and Google Play. 
Key deliverables include the fully functional mobile apps, backend services, admin tools, app store assets, analytics integration, documentation, and a defined post-launch support period.

Key Deliverables (Summary):

• iOS and Android mobile applications
• Real-time sync engine and secure backend/API
• UX/UI designs and branded assets
• Device contact-integration and sharing tools
• App Store & Google Play launch support
• Documentation and post-launch maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• App Launch Milestones 

Successful publication on both the Apple App Store and Google Play

Approved builds meeting platform compliance requirements

• Functional Delivery Metrics 

Core features completed and validated (e.g., real-time sync, contact updates, address-book integration)

Percentage of user stories/requirements delivered vs. planned (e.g., >90% MVP scope)

• Quality & Stability Metrics 

Crash-free session rate (e.g., >98%)

Resolved defects vs. reported defects per release cycle

• Performance & Reliability 

Sync update time within defined target (e.g., <3 seconds for key fields)

App load time within benchmark thresholds (e.g., <2 seconds on supported devices)

• User Engagement Indicators 

Number of activated accounts / onboarded users

% of users who successfully sync contacts or share their Conata profile

• Security & Compliance Validation 

Passed penetration/security testing milestones

GDPR/DSG compliance checks verified for data handling

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UpCodo Digital LLP managed the project with a structured approach that included regular communication, milestone planning, and iterative delivery of features for review. 
They provided timely progress updates, responded to questions and feedback promptly, and made adjustments when requirements evolved. Most deliverables were provided within agreed timelines, and when delays arose, they communicated the reasons and revised expectations clearly. Overall, they demonstrated responsiveness to needs, collaborative problem-solving, and a commitment to keeping the project moving toward launch.

What was your primary form of communication with UpCodo Digital LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to translate a complex concept—real-time, verified contact-data syncing—into a practical and user-friendly mobile experience. Their team demonstrated strong technical competence, a proactive approach to solving challenges, and a willingness to iterate quickly on feedback. The combination of responsiveness, problem-solving capability, and attention to detail across both mobile and backend development made them particularly impressive.

Are there any areas for improvement or something UpCodo Digital LLP could have done differently?

While the overall collaboration was positive, there are a few areas where UpCodo Digital LLP could improve. Clearer up-front scoping and documentation of requirements would help reduce ambiguity later in the project. 
More proactive risk identification—especially around timeline impacts and technical dependencies—would strengthen delivery predictability. In addition, providing more detailed progress reporting and testing transparency throughout development could improve visibility. These enhancements would help streamline communication and make future projects even more efficient.

BACKGROUND

Please describe your company and position.

I am the Department Director of Counterspace

Describe what your company does in a single sentence.

A brand focus design company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital LLP to accomplish?

• Having a Digital web partner
• construct comprehensive web and app solutions
• Having a trustworthy digital solution partner

SOLUTION

How did you find UpCodo Digital LLP?

• Online Search
• Referral

Why did you select UpCodo Digital LLP over others?

• High ratings
• Pricing fit our budget

How many teammates from UpCodo Digital LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with UpCodo Digital LLP has been a great experience.
They’ve supported me across multiple resort and F&B website projects — from custom design and a React-based CMS to SEO setup and maintenance.
Most importantly, they’ve proven to be incredibly reliable, which is rare when hiring online. One of the most dependable digital studios I’ve worked with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• SEO ranking is up.
• The website loading is faster and smooth
• gtmetrix above 80

They use Trello to measure outcomes. Its Kanban-style project management system keeps the team aligned. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My projects often require custom solutions, and UpCodo is always open and able to find the right balance between design requirements and technical implementation.

What was your primary form of communication with UpCodo Digital LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Reliability. Every project had its challenges, but this was a company that would stand with you through every up and down.

Are there any areas for improvement or something UpCodo Digital LLP could have done differently?

Turn around time could be better. 

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Blip

Describe what your company does in a single sentence.

Blip is a Fan Engagement platform designed to connect music creators with their fans through collaborative content. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital LLP to accomplish?

• To update and refine current features, functions and flows
• To majorly scale the app adding new features and flows

SOLUTION

How did you find UpCodo Digital LLP?

Upwork

Why did you select UpCodo Digital LLP over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from UpCodo Digital LLP were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project OverviewThis mobile application is designed to connect Fans and Celebrities on a single interactive platform, enabling content sharing, communication, and monetization.User Types and FeaturesFor Fans:Discover Celebrities: Browse and find favorite celebrities from various categories.Engage with Content: Watch videos, view photos, listen to audio, and interact through likes, comments, and follows.Exclusive Subscriptions: Subscribe to access premium or paid content shared by celebrities.Direct Chat: Connect and chat directly with celebrities (based on permission or subscription tier).For Celebrities:Content Creation & Sharing: Post engaging content including photos, videos, and audio clips.Duet Videos: Collaborate with fans or other celebrities to create duet-style videos.Fan Management: View and manage a list of fans and followers.Monetization Tools: Receive payments from subscribed fans and withdraw earnings securely.Analytics Dashboard: Track engagement metrics and performance insights to understand audience reach.Fan Interaction: Chat directly with fans to strengthen community engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully completed the development of a critical iOS and Android mobile application, along with an intuitive Admin Panel for managing users and core operations.
 The app has demonstrated strong growth, with monthly downloads increasing by over 30%.
 Its seamless payment processing system enabled steady revenue generation, allowing the project to become self-sustaining within six months of launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were timely even working on weekends to ensure timelines were met. They effectively managed each item, issue, and feature using a Trello board for clear identification and execution. 

What was your primary form of communication with UpCodo Digital LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This great team were patient capturing my vision but also adding to and enhancing every idea, feature and flow. They were not only patient but they were very creative thinking outside of the box, helping my platform to have some fairly innovative solutions. They did thorough research, never slacking in bringing anything but excellence to our project. 

Are there any areas for improvement or something UpCodo Digital LLP could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of StrengthPals

Describe what your company does in a single sentence.

B2C software fitness SaS startup 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital LLP to accomplish?

• Finish previous work from another team
• Build out new features to further enhance product
• Build a separate SaS product to help market my product

SOLUTION

How did you find UpCodo Digital LLP?

• Online Search
• UpWork

Why did you select UpCodo Digital LLP over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from UpCodo Digital LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged this developer to complete a comprehensive development project spanning three main areas. First, they took over and successfully completed unfinished work from a previous development team, which required them to understand existing code built with React Native and Django, identify gaps, and bring those elements to completion.  Second, they built out several new features using React Native for the mobile frontend and Django for the backend, significantly enhancing our core product's functionality and user experience. Finally, they developed a custom web application in React specifically designed to support our marketing efforts and help us better reach our target audience. Key Deliverables: Completion and stabilization of previously incomplete mobile app features (React Native + Django) Multiple new product enhancements that expanded our platform's capabilities A fully functional marketing-focused web application built with React Clean, maintainable code that integrated seamlessly with our existing infrastructure across both mobile and web platforms 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on time and within budget, which was critical for our business timeline. The developer maintained excellent communication throughout the entire development process, providing daily updates and keeping us informed at every stage. This transparency allowed us to make timely decisions and ensured there were no surprises.

We successfully launched our mobile app to production with all previously incomplete features now fully functional and stable. The new features we requested were delivered as specified and integrated seamlessly into the existing platform. Our marketing web application also went live as planned, giving us the tools we need to effectively reach our target audience.

The quality of the deliverables met our expectations, with clean, maintainable code across both the React Native/Django mobile app and the React web application. Perhaps most importantly, we were able to move forward with our product roadmap without being held back by technical debt or incomplete work from the previous team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent throughout the engagement. Before development began, they thoroughly scoped out all work to ensure we had realistic timelines and could meet our deadlines. This upfront planning proved invaluable as the project progressed.

They maintained transparent communication through regular updates on Slack and kept our Trello board consistently updated with progress on each task. We always knew exactly what was being worked on, what was completed, and what was coming next. We never had to chase them for status updates or wonder where things stood.

They were highly responsive to our needs and questions, making themselves available when we needed clarification or wanted to discuss adjustments. When we inherited incomplete work from a previous team, they took the time to thoroughly understand the existing codebase before proceeding, which demonstrated careful planning and attention to detail.

They managed the scope well across multiple deliverables, completing the unfinished mobile app work, building new features, and developing the marketing webapp (all on time as planned). Their organized approach using our preferred tools (Slack and Trello) made the collaboration smooth and stress-free.

What was your primary form of communication with UpCodo Digital LLP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their genuine investment in our business's success. They weren't just executing tasks, they truly cared about helping us achieve our goals and understood the challenges we were facing as a growing company. Also they understood budget was tight and actively worked with us to stay within scope. 

Are there any areas for improvement or something UpCodo Digital LLP could have done differently?

Honestly, there are no significant areas for improvement that come to mind. UpCodo Digital LLP delivered exactly what we needed, when we needed it, and at the quality level we expected. Their communication, technical execution, and project management were all solid throughout the engagement. We would happily work with them again.

BACKGROUND

Please describe your company and position.

I am the CEO of PROTOCOL

Describe what your company does in a single sentence.

PROTOCOL is a VC-backed med tech company redefining hybrid care, integrating screening, analytics, medication, and coaching across sleep, nutrition, and exercise to enhance longevity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UpCodo Digital to accomplish?

• Give every customer a personal health hub. A sleek dashboard where they can instantly see and track their blood screening results and watch their health progress come to life.
• Build a powerful AI-driven doctor dashboard that lets our clinicians easily review patient data, uncover key insights, and deliver personalized protocols to boost healthspan and lifespan.

SOLUTION

How did you find UpCodo Digital?

Online Search

Why did you select UpCodo Digital over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from UpCodo Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Overview:

PROTOCOL is a hybrid medical care platform focused on longevity through screening, analytics, medication, and coaching in sleep, nutrition, and exercise. The web platform aims to provide patients with a secure portal to track their health data. 

Project Phases & Features

📌 Phase 1 (MVP)

Secure Web Portal: User login via phone number & authentication

Dashboard: Displays lab results and trends

Automated Lab Result Retrieval: Web scraping or email parsing

Basic Health Insights: Rule-based recommendations 

📌 Phase 2

Advanced Health Reports: Analytics-based suggestions for improvement

Historical Data Tracking: Charts comparing past and present biomarkers

Personalised Nutrition Insights: "What, how much, and when" to eat 

Core Features & Functionality:

✅ Secure Patient Dashboard Displays latest lab results with interactive graphsColor-coded indicators (Optimal, Normal, Needs Attention)Biomarker categorization for better tracking 

✅ Automated Lab Result Retrieval 

✅ Rule-Based Insights Nutritional guidance for deficienciesAlerts for abnormal values with recommended next steps 

✅ Secure Authentication Phone + IC number login with Two-Factor Authentication (2FA)AES-256 encryption for data security (PDPA & HIPAA compliant) 

✅ Notifications & Alerts Email, SMS, and WhatsApp notifications for new lab resultsReminders for consultations and follow-ups 

✅ Mobile-Responsive Design Built with Bootstrap / TailwindCSS for cross-device compatibilityClean UI inspired by Apple Health & WHOOPProposed Tech StackSecure authentication with phone + IC + OTPTwilio Verify or AWS SNS for OTP services

Scalable architecture for handling thousands of logins dailyreact.js / next.js and typescript for the front end.JSON-based APIPython / Django for the back end.PostgreSQL will be the database. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered two fully functional platforms: the patient dashboard and the admin (doctor) dashboard, within the original timeline and budget.

Since launch, over 90% of patients now access their results digitally, improving engagement and transparency. On the clinical side, doctors can now review, analyse, and annotate patient data 3× faster using the AI-assisted dashboard tools.

The development team demonstrated exceptional communication, rapid iteration, and strong UX/UI thinking. They built a scalable architecture that now supports real-time updates, advanced analytics, and seamless integration with lab partners, setting the foundation for future AI personalisation features.

Overall, the project has enhanced operational efficiency, improved patient experience, and reduced manual reporting by 70%, making the platform a major milestone for our company’s digital transformation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They consistently delivered milestones on time, communicated clearly, and adapted quickly to feedback. They were proactive in understanding our needs and always found effective solutions to ensure the final product exceeded expectations.

What was your primary form of communication with UpCodo Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their strategic approach to technology development. They took time to understand our business goals, user journey, and long-term vision. Every technical decision aligned with scalability, data integrity, and future AI integration. Their ability to think beyond the brief and design solutions that support our broader growth strategy truly set them apart.

Are there any areas for improvement or something UpCodo Digital could have done differently?

Overall, the experience was excellent. The only area for improvement would be to further streamline communication during rapid iterations, but their responsiveness and commitment consistently made up for it.