Unified Infotech

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Toniic, a global community of impact investors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unified Infotech?

We needed help managing a custom software solution.

SOLUTION

What was the scope of their involvement?

Unified Infotech managed and maintained a custom software product.

What is the team composition?

We worked with 2–5 teammates from Unified Infotech.

How did you come to work with Unified Infotech?

-

What is the status of this engagement?

We worked together from January 2023–January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unified Infotech provided weekly updates and constant communication.

How did Unified Infotech perform from a project management standpoint?

They were perfect in their communication and project management. They provided timely updates as agreed and always ensured that deliverables were clearly communicated and executed.

What did you find most impressive about them?

We were impressed by their professionalism and ability to translate technical concepts into easy-to-understand messaging.

Are there any areas they could improve?

No, everything was good.

BACKGROUND

Please describe your company and position.

 I am the Growth Manager of a B2B marketing firm.

Describe what your company does in a single sentence.

We are working in the B2B industry to help AI companies scale their productivity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• Fond this company doing very well.

SOLUTION

How did you find Unified Infotech?

• Online Search
• Referral
• Clutch Site

Why did you select Unified Infotech over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The IT consulting company will support the B2B marketing company by assessing its current technology environment, implementing required systems, integrating marketing tools, improving data capabilities, and providing ongoing support. The work includes upgrading the marketing tech stack, streamlining workflows, enhancing analytics, ensuring security compliance, and enabling the marketing team to operate more efficiently through automation and improved infrastructure.

Core Scope Areas
Technology Assessment & Planning
Review current systems, identify gaps, define requirements, and create a technology roadmap.
System Implementation & Integration
Set up or optimize CRM, marketing automation tools, and integrate all marketing and sales platforms.
Data & Analytics Enablement
Build reporting dashboards, improve data quality, and set up pipelines for campaign and performance analytics.
Workflow Automation & Process Optimization
Automate lead routing, scoring, nurturing, and streamline operational workflows.
Security & Compliance Support
Implement secure access controls, data protection practices, and ensure compliance (e.g., GDPR/CCPA).
Training & Ongoing Support
Provide training, documentation, and post-launch support to ensure smooth adoption.
Project Management
Manage timelines, risks, communication, and deliver progress updates.
 
Summary of Key Deliverables
Technology assessment report & roadmap
Configured CRM/automation platforms
Integrated systems with documentation
Analytics dashboards & data pipelines
Automated marketing workflows
Security & compliance recommendations
Training materials & user guides
Project status reports and final handover package

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lead conversion rate increased by 28% within three months of implementing the new CRM and automation workflows.
Marketing campaign launch time reduced by 40% due to streamlined processes and automated approvals.
Data accuracy improved by 95%, resulting in more reliable reporting and better decision-making.
Sales follow-up time decreased by 60% thanks to automated lead routing and scoring.
Website engagement increased by 35%, driven by improved analytics tagging and performance optimization.
Reporting efficiency improved by 50%, with dashboards replacing manual spreadsheets.
Cross-system integration reduced duplicate data by 70%, enhancing operational efficiency.
Client acquisition cost dropped by 15%, supported by better targeting and campaign optimization.
User adoption reached 90% after training and rollout of new tools.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and transparent throughout the engagement. They provided a clear project plan with milestones, communicated progress regularly, and proactively identified risks or dependencies. Most deliverables were completed on or ahead of schedule, and any timeline adjustments were communicated early with clear rationale.

They were extremely responsive to our needs, often addressing questions or change requests within the same day. The team demonstrated flexibility when priorities shifted and consistently adjusted their approach to support our internal workflows. Overall, their project management approach made the engagement smooth, predictable, and easy to navigate.

What was your primary form of communication with Unified Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine deep technical expertise with a strong understanding of marketing operations. They didn’t just implement technology—they made sure each solution directly supported our business goals. Their team consistently brought proactive ideas, offered thoughtful recommendations, and demonstrated a genuine commitment to helping us improve our processes.

Their responsiveness, attention to detail, and willingness to go above and beyond made the entire experience feel more like a strategic partnership than a typical vendor relationship.

Are there any areas for improvement or something Unified Infotech could have done differently?

Overall, our experience was very positive, but there are a few areas where Unified Infotech could enhance their approach. At times, we felt that additional documentation—especially around technical configurations—would have helped our internal team manage the systems more independently after handover. In a few instances, clearer expectations around timelines for smaller change requests would have improved coordination on our side.

Additionally, while their strategic insights were strong, scheduling occasional deep-dive workshops earlier in the project might have helped align stakeholders even faster. These are relatively minor points, and none of them impacted the final quality of the work, but addressing them would make an already strong process even better.

BACKGROUND

Please describe your company and position.

I am the Head of Student Success of an education consultancy.

Describe what your company does in a single sentence.

We are a boutique education consultancy serving High School students across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• Internal Software
• EdTech Product

SOLUTION

How did you find Unified Infotech?

Online Search

Why did you select Unified Infotech over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI's team is helping us maintain 2 edtech products and are building a software product too

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fixed all our bugs, improved our design and UI/UX heavily

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kept in constant touch. They've treated our project like it was theirs.

What was your primary form of communication with Unified Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very well equipped with cross-industry knowledge. Very proficient and fast

Are there any areas for improvement or something Unified Infotech could have done differently?

Nope, all good!

BACKGROUND

Please describe your company and position.

I am a Department Director of Quartic AI

Describe what your company does in a single sentence.

AI applications for industrial manufacturing performance improvement 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• Website development

SOLUTION

How did you find Unified Infotech?

Referral

Why did you select Unified Infotech over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website revamp as per sitemap and content provided

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely execution and satisfactory skillsets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I'm satisfied with them.

What was your primary form of communication with Unified Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

Process adherence 

Are there any areas for improvement or something Unified Infotech could have done differently?

Creativity needs to improve 

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Urban Hospitality & Services WLL

Describe what your company does in a single sentence.

Hospitality & Soft Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

To provide hospitality & soft services solutions to the Qatari Market

SOLUTION

How did you find Unified Infotech?

Referral

Why did you select Unified Infotech over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebranding and Redesigning our Company Website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The delivery was before the timeline which was critical for us. The team was flexible and supportive, their feedback and own insights were valuable as we lacked the expertise. The team is agile, and their communication and response time are to the point.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project delivery was upto our expectation, the experience was positive thereby leading to another project collaboration. 

What was your primary form of communication with Unified Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Creativity and Customer focus. Their willingness to listen and understand the company's underlying objective was impressive. 

Are there any areas for improvement or something Unified Infotech could have done differently?

Given the current tech updates AI oriented solutions. 

BACKGROUND

Introduce your business and what you do there.
A platform that connects Companies to Freelancers in the field of IT.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unified Infotech?
Companies are struggling to fund good freelancers locally. With Giginterim we connect companies with IT Professionals all around the globe.

SOLUTION

What was the scope of Unified Infotech involvement and team dynamic?
The scope of the involvement of Unified infotech is designing, testing, developing, and maintaining the platform.
What's the status of this engagement?
Unified Infotech have finished out product. In the meantime we still have a contract for future updates.

RESULTS & FEEDBACK

How did your relationship with Unified Infotech evolve?
We have approached Unified Intotech for the second time to finish our project that they started. Before we went back to Unified Infotech we have contacted many other IT companies. None of them suited us and could finish our project. We went back to Unified Infotech and asked them to finish the project. They're very open to helping us solve our problems.

We have talked about our previous issues. Together we have made a plan to fixed to platform and make it online ready. Now they have fixed all the problems of the platform. We can finally go live after 4 years, thanks to Unified Infotech.
In what ways can they improve?
currently nothing.
What advice do you have for clients with similar needs to yours?
Try to make clear exactly what you want before developing any product. Start with brainstorming and design. The go to developing and testing.

UPDATED REVIEW

This review was published on June 6, 2021.
Founder, Consulting Firm

Consulting

1-10 Employees

Amersfoort, Netherlands (18304)

$10,000 to $49,999

Jan 2020 - Apr 2021

Project summary

A consulting firm hired Unified Infotech to develop a functioning website that would serve as an online recruitment platform.

Feedback summary

Not only did Unified Infotech fail to meet the deadline, but they also delivered an underperforming website with multiple functional issues. The team's lack of communication and professionalism ultimately led to the project's poor outcome.

BACKGROUND

Please describe your company and your position there.

Founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Unified Infotech, and what were your goals?

In 2019 I came to unified to make for me an online recruitment platform. This platform should make recruitment process easier and fully online.

SOLUTION

How did you select this vendor and what were the deciding factors?

I ask from different companies a quotation. Unified gave me the lowest rate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In 2019 I came to unified to make for me an online recruitment platform. features registration company and job seeker, Upload CV and make a profile Match job seeker and posted job Make pools and favorites for highly talented jobseekers Integrated Applicant tracking system

How many people from the vendor's team worked with you, and what were their positions?

Project manager, designer, business analist and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is after 1,5 year still not finished. Allot of functionalities are not working, the a person can not even upload a descent profile picture.

Describe their project management style, including communication tools and timeliness.

Skype, Jira and confluence

What did you find most impressive or unique about this company?

Really nothing. We have paid $25,000 for a malfunctioning product.

Are there any areas for improvement or something they could have done differently?

Communication, timelines, meeting deadlines.

STAR RATINGS
Overall rating: 1
Quality: 1.5
Cost: 4.5
Schedule: 0.5
Willing to refer: 0.5

BACKGROUND

Please describe your company and position.

I am the EPC of Tuaman Engineering Limited

Describe what your company does in a single sentence.

EPC

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• Website Development

SOLUTION

How did you find Unified Infotech?

Other

Why did you select Unified Infotech over others?

Pricing fit our budget

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Design and Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided periodic updates during development about each page of the website with presentations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very Active and responsive

What was your primary form of communication with Unified Infotech?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactive and Dedicated

Are there any areas for improvement or something Unified Infotech could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Technology Manager of Insurent

Describe what your company does in a single sentence.

Insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• Web Development and Management

SOLUTION

How did you find Unified Infotech?

Referral

Why did you select Unified Infotech over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Unified Info Tech is very professional and we are very satisfied with their services. They are always quick to respond when we needed their help.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Issues are solved in a timely manner, and our website has not experienced any downtime.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have always responded on time.

What was your primary form of communication with Unified Infotech?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a broad set of skills and expertise in many areas.

Are there any areas for improvement or something Unified Infotech could have done differently?

None a the moment

BACKGROUND

Please describe your company and position.

I am a Manager at Colorcon Inc

Describe what your company does in a single sentence.

Colorcon is a world leader in the design and development of specialty excipients for solid oral dosages for the pharmaceutical and nutritional industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• To offset internal resources regarding website development and integration

SOLUTION

How did you find Unified Infotech?

Online Search

Why did you select Unified Infotech over others?

Pricing fit our budget

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

See prior agreements related to projects and deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Business signoff on deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items are discussed regarding delivery time lines and are typically on time.

What was your primary form of communication with Unified Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

their developers work with us a part of a team

Are there any areas for improvement or something Unified Infotech could have done differently?

we've given Unified feedback on several occasions and they are aware of areas of improvement.

BACKGROUND

Please describe your company and position.

I am the Operations Associate of VOZ Advisors

Describe what your company does in a single sentence.

Consulting firm specialized in projects for the pharmaceutical and biotech industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unified Infotech to accomplish?

• Manage our organization and assessment database.
• Manage our company website.
• Manage the IT infrastructure related to our database and website.

SOLUTION

How did you find Unified Infotech?

Referral

Why did you select Unified Infotech over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Unified Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage website infrastructure. Manage organization and assessment database infrastructure. Manage IT infrastructure of database and website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Redesigned website and database.
• More organized control of IT related infrastructure.
• Better communication between company and vendor.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UI accomplished all the deliverables requested of them but there were some issues around understanding our needs that needed explaining. After those were solved,we received everything we wanted.

What was your primary form of communication with Unified Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness to engage and their creativity are impressive.

Are there any areas for improvement or something Unified Infotech could have done differently?

Better communication of their situation, their capabilities and how they are going to accomplish what was requested of them.