Unico Connect

BACKGROUND

Introduce your business and what you do there.

I’m the founder and chief operating officer at an e-commerce pet pharmacy. We launched earlier this year and are currently licensed to ship prescription medications to 10 states. We’re hoping to expand our reach to all 50 states in the future. We sell pet food and other pet care items as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unicoconnect?

We hired Unicoconnect to build our website. One of the challenges was that on the pharmacy side, there are many compliance issues to keep in mind. We had to work in accordance with the National Association of Boards of Pharmacy (NABP)’s regulations.

SOLUTION

What was the scope of their involvement?

Unicoconnect really focused on delivering a great UX/UI while integrating customized site features. The most important things we were looking for were the veterinary input field, which allows us to authorize prescriptions with a veterinarian before we fulfill the order. They also integrated a pet medical history section at checkout, where users can input important information about their pets.

What is the team composition?

I worked primarily with Dipen (Owner) but was communicating with 3–4 other teammates.

How did you come to work with Unicoconnect?

I’d talked to a few different agencies, many of which I found on Clutch. I had a great conversation with Dipen, and he assured me that they could execute whatever I needed for this project. They also communicated their priority of fulfilling all of their client’s needs at a reasonable rate, so I decided to go with them.

How much have you invested with them?

We’ve spent somewhere around $15,000.

What is the status of this engagement?

We began working together in December 2019 and the project is ongoing since we have them on a monthly contract. They handle all of my web development needs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve been very happy with the decision I made since they’ve done a great job. They provide high-quality work and excellent customer service. I appreciate that they value fostering a long-term relationship over anything else and that they provide their work at good, reasonable rates.

How did Unicoconnect perform from a project management standpoint?

They’re very easy to get ahold of. We communicate through various channels. I can call them whenever I want, but we also chat through Skype.  

What did you find most impressive about them?

I’m not a technical person, so they’ve provided valuable insights and guidance regarding best practices. They’ve given great suggestions for the website — like unique plugins — that have helped me maximize value for my customers. Since they’ve worked with many startups, I suspect that they apply what they’ve seen to be successful to other businesses. I appreciate that and how they go out of their way to help you.

Are there any areas they could improve?

No, not really. I think they’re experiencing some growing pains, where while they’re expanding, their developers have to handle a pretty large workload. Because of that, they’ll sometimes take a little longer than usual to get back to me, but it hasn’t been a major problem at all. It’s been great working with them.

Do you have any advice for potential customers?

Try to figure out your goals and needs. Talk to a lot of different people, and understand that you’re looking to build a long-term relationship. It’s important to find a provider who can address all of your needs.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and partner of an online jewelry brand. We manufacture and retail men’s bracelets, cufflinks, and any other metal-based accessories. We also retail ties and pocket squares.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with unicoconnect?

We wanted to build a Shopify website.

SOLUTION

What was the scope of their involvement?

unicoconnect developed our first Shopify website in 2015 and the second version of it in 2018. They’ve been our web developer and maintenance provider.

They consulted us on what theme would suit our product types, what could be done within Shopify — which is a closed platform — and what the UI/UX should be. Their team created product pages along with a page where people can request custom jewelry. They also integrated a payment gateway. The coding language is Liquid, which is specific to Shopify.

We didn’t provide them with wireframes or any other design material. We just gave them feedback on font colors, styles, and so on. They charged us a fee for making subsequent changes.

They handled the site launch, gave us training on uploading new products to the site, and helped us fix any issues with the Shopify platform. Their team continues to consult us on how we can improve the site and what the current best practices are.

What is the team composition?

There were 10–15 people involved in each project, both designers and developers. I communicate directly with the team.

How did you come to work with unicoconnect?

Dipen (Owner) went to the same school as us, and both our companies are based in Mumbai. They had a very good cost, and we preferred working with a team that could come to our office. unicoconnect had experience working with Shopify, and there are only a few companies in India with this kind of expertise.

How much have you invested with them?

We’ve spent around $2,000.

What is the status of this engagement?

We started working with unicoconnect around July or August 2015, and the initial site launch was in September of that year. The partnership is ongoing.

Our team switched from Shopify to Magento around 2017, using another developer. We went back to unicoconnect around July 2018 when we switched our site back to Shopify. We have an ongoing collaboration for maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We like the work they delivered, and building two websites for $2,000 was a steal. We got what we paid for, and they were always willing to help.

How did unicoconnect perform from a project management standpoint?

They’re good with communication. Dipen stays involved with the team, and he’s clear on what he needs from us. Not all of the team members speak English, so phone communication could be a challenge for international clients but they’re strong in terms of email communication. We’re getting good work at a much lower price than we could get somewhere else.

What did you find most impressive about them?

I’ve spoken to a few other Shopify developers, and unicoconnect is more flexible in the way they first engage with a client.

Are there any areas they could improve?

They could’ve gone a bit further in consulting us on the website and giving a few options to choose from, given that we’re not tech people.

Do you have any advice for future clients of theirs?

The client should know exactly what they want, given that unicoconnect will deliver exactly what the requirements state. They’re not the right developer for clients looking for someone to hold their hand.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of a company formerly known as Frapp, which was recently rebranded as Futwork.com. We launched in 2015, mainly as a platform for students in India to avail different student benefits and discounts from different partner brands. 

We pivoted our business model toward internships and work experiences, and we changed our model to the gig economy in 2018. Rather than internships, we started offering very short-term, casual gigs that students from across the country could complete for other companies, and earn payouts and cash awards directly in the app. This is the model we’re currently running.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with unicoconnect?

They were instrumental in our early phases, developing an MVP that helped us go out to investors.

SOLUTION

What was the scope of their involvement?

unicoconnect helped us decide on our tech stack and onboarded our tech team. We built out our own tech team over time, and unicoconnect was mainly involved with us in the initial phases. They were instrumental in the MVP mobile apps and website we built. 

When we did our rebrand to Futwork.com, we also had a managerial change in our tech team. We reengaged with unicoconnect, and they helped us complete the rebrand and onboard new tech talent. They oversaw our migration to the new brand.

The team did more feature development for us in the original product, building the entire Android app. They built out our website as well as a dashboard for the B2B segment of our business, wherein companies would use the dashboard to create jobs, look at profiles, hire workers, etc. After that, they did a handover to our internal team, after which unicoconnect continued in a consultation role rather than doing actual development.

What is the team composition?

There were 4–5 people working on the project, but I was only in touch with three: a co-founder and two developers.

How did you come to work with unicoconnect?

We were working with a freelancer, but our project timelines were extended, and that person wasn’t able to deliver a quality product. I was introduced to a co-founder of unicoconnect through someone I went to college with. 

unicoconnect consulted us on how to get out of the freelance project we were stuck on, and we asked them to actually take on the project when we saw that it wasn’t going anywhere. I believe they had limited bandwidth back then, so it took us some time to start, but we eventually gave them the entire project.

What is the status of this engagement?

We launched the first version of the app in 2015, and we’ve been engaged with unicoconnect since then. Most recently, our rebrand was three months ago.

unicoconnect is in touch with our tech lead, so we contact them if we’re facing any legacy issues. We don’t have a formal contract right now, but we work with them on a project-to-project basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The MVP Android app unicoconnect built for us reached 200,000 downloads, and it was live on the Play Store between 2015–2016.

unicoconnect is a very small and focused team, and they’re a very good option for companies that require dedicated attention to projects. Their team was able to work as an extension of our own, and they actually worked from our offices when it was required.

Something else I like about unicoconnect is that it never feels like they’re walking away from the project after it’s completed. They provide ongoing support, and their team hanldes updates and reworking redundant parts very well.

They helped us right from the architectural level, in choosing the right tech stack and making the infrastructure scalable from day one. That helped us a lot. We were properly deployed on AWS from day one, our cloud settings were optimized, and everything was set up in a way that exempted us from having any problems as the company grew. Even when we pivoted our business model, everything was very easy and fluid to do.

How did unicoconnect perform from a project management standpoint?

Initially, the project management was done slightly informally, but it fell into place over time. We started following strict guidelines, with scope of work documents. Their team would give us a weekly plan for when the project would be delivered. 

Most of our projects were delivered on time, which had been a major concern for us. When we were working with the first freelancer, we had a lot of problems with getting the product delivered on time. This was the reason we went to unicoconnect in the first place, and they were a big advantage for us. 

We didn’t use any tools or use any sprint methodologies initially, but everything was done based on the scope of work we agreed on and the timeline they provided, so we didn’t have any complaints in that area.

What did you find most impressive about them?

Their company has always felt like an extension of our own. unicoconnect is personally invested in ensuring that our projects are delivered and maintained. It wasn’t a build-transfer-move-on mode, which was something we were really concerned about. They’re always accessible to work with us if we faced a challenge, and that was critical for us.

Are there any areas they could improve?

Their team was smaller and more focused earlier on. They had limited developers working on a few things, so, even though the timeline they gave us was adhered to, it wasn’t extremely fast. If we were to work on a project with them now, we would require them to be fast. I’m not sure how large the organization currently is.

Do you have any advice for future clients of theirs?

The thing that helped us in our collaboration with unicoconnect was agreeing on a very specific scope of work. Everything we wanted to build out was well-defined on our end, on the product front, and we worked with unicoconnect only for the actual execution of the code and getting the project built out. 

That’s why we were able to achieve our work in a timely manner. As long as that’s in place, I think that unicoconnect can do a great job.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing head of Blix Education, an education company. We provide STEM kits and educational tools designed to foster creativity, curiosity, and interdisciplinary learning in children, making learning about technology and science fun and engaging.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unico Connect to accomplish for Blix Education?

We wanted to switch from Zoho Workplace to Google Workspace.

SOLUTION

What was the scope of their involvement?

Unico Connect has handled our migration and set up accounts. They’ve also helped us with data sorting.

What is the team composition?

We’ve worked with 2–5 teammates from Unico Connect.

How did you come to work with Unico Connect?

We found them through an online search. Their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in May 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unico Connect has finished the migration on time. Our productivity has increased.

How did Unico Connect perform from a project management standpoint?

The team is very cooperative and delivers on time. We communicate through virtual meetings.

What did you find most impressive or unique about them?

The team is very supportive.
Are there any areas they could improve?

None.

BACKGROUND

Please describe your company and position.

 I am the Partner of a retail company 

Describe what your company does in a single sentence.

We are a fashion retail brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unico Connect to accomplish?

• Web App Development

SOLUTION

How did you find Unico Connect?

Other

Why did you select Unico Connect over others?

• Close to my geographic location
• Company values aligned

How many teammates from Unico Connect were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scopes includes end-to-end web application development, starting from requirement analysis and UX/UI Design to development, testing and deployment. The objective is to build a scalable, secure, and user-friendly platform aligned with business need.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved website performance, faster load times, higher user engagement, and a smoother overall user experience leading to better conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and well-organized. They delivered everything on time and were responsive, quickly adapting to our requirements and feedback.

What was your primary form of communication with Unico Connect?

Virtual Meeting

What did you find most impressive or unique about this company?

Their strong understanding of requirements, quick responsiveness, and ability to deliver high-quality work with attention to detail stood out the most.

Are there any areas for improvement or something Unico Connect could have done differently?

No, everything was handled smoothly and met our expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of an AI-native consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Unico Connect?

We needed Unico Connect's expertise and knowledge about security and privacy for AI login and dashboard data.

SOLUTION

What was the scope of their involvement?

Unico Connect has provided us with advice and consulting based on their previous experience. The team has helped us with data transformation, idempotent checks, TLS claims, and extra expertise.

What is the team composition?

We've worked with 2–5 teammates from Unico Connect.

How did you come to work with Unico Connect?

Unico Connect was referred to me.

What is the status of this engagement?

We started working with Unico Connect in April 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unico Connect has helped us create a fully AI-compliant entitlement and secure data management system. The team has also enabled AI testing and reporting and created a versioned codebase, which has led to easier rollbacks and fewer risks.

How did Unico Connect perform from a project management standpoint?

Unico Connect's project management is always super fast and exact. The team meets our requirements without explaining what's needed. We communicate via virtual meetings.

What did you find most impressive about them?

Unico Connect's developers are possibly the smartest I've ever worked with. They always solve complex problems.

Are there any areas they could improve?

I wish Unico Connect's team was closer to me in terms of time zone. However, this is sometimes an advantage.

BACKGROUND

Please describe your company and position.

I am the CEO of a skip-tracing technology company.

Describe what your company does in a single sentence.

We are a skip tracing technology company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unico Connect to accomplish?

• Backend Development

SOLUTION

How did you find Unico Connect?

Xano

Why did you select Unico Connect over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Unico Connect were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Backend development for bulk file processing functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Work was completed on budget and on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Unico was regularly available via Slack and responded to communications, promptly. All work was completed in an efficient manner.

What was your primary form of communication with Unico Connect?

Virtual Meeting

What did you find most impressive or unique about this company?

Unico Connect is well-versed in a wide range of capabilities, including low-code platforms.

Are there any areas for improvement or something Unico Connect could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of a SaaS company 

Describe what your company does in a single sentence.

We are a SaaS platform in legal tech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unico Connect to accomplish?

• Enhance existing features
• Develop new features
• Integrate with client systems

SOLUTION

How did you find Unico Connect?

Referral

Why did you select Unico Connect over others?

• Pricing fit our budget
• Referred to me

How many teammates from Unico Connect were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor was flexible and brought the necessary front end and back end resources onboard to meet the project requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to meet timelines for onboarding new clients and introducing new features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work as a team, providing project oversight. Unico, were able to coordinate resources to meet our timeframe.

What was your primary form of communication with Unico Connect?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were able to provide very capable resources that got up to speed very quickly.

Are there any areas for improvement or something Unico Connect could have done differently?

I feel they met all expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of a financial services company 

Describe what your company does in a single sentence.

Residential mortgage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unico Connect to accomplish?

• Xano functions

SOLUTION

How did you find Unico Connect?

Referral

Why did you select Unico Connect over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Created Xano functions to integrate with Quickbooks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The code was functional and met the business requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on time and communicated clearly and promptly.

What was your primary form of communication with Unico Connect?

Email or Messaging App

What did you find most impressive or unique about this company?

No drama, just functional code.

Are there any areas for improvement or something Unico Connect could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of ALT Codes

Describe what your company does in a single sentence.

Webdesign agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Unico Connect to accomplish?

• Webflow API connection
• QR generation tool
• Custom Logic and Airtable automation

SOLUTION

How did you find Unico Connect?

Referral

Why did you select Unico Connect over others?

• High ratings
• Referred to me

How many teammates from Unico Connect were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Generating custom QR for webflow 
• Setuping form with session 
• Connection and automation with Airtable and mailchimp 
• Setuping cookies

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The crowdfunding succes of the formular made, over 300 submissions for donation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Delivery on time, quick for updating when modification. 
• Meet in virtual when it need. 
• Good communication

What was your primary form of communication with Unico Connect?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Time they past for doing update, they made modifications until everything was working

Are there any areas for improvement or something Unico Connect could have done differently?

Maybee an online task / todo list with ETA and time report to communicate with client, but it was done with online meet