UKAD

BACKGROUND

Please describe your company and position.

I am the PM of Baltum

Describe what your company does in a single sentence.

Baltum Bureau provides ISO certification and management system assessment services to companies worldwide, helping them turn compliance into real business value.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• We wanted to build an AI-powered assistant that would help our internal team quickly and accurately search ISO documentation without the need for manual digging.
• Another goal was to reduce the manual workload for our auditors and consultants by enabling natural language queries. They were spending too much time searching for the same answers again and again.
• It was also important for us to integrate the solution seamlessly into our existing internal system, featuring a user-friendly interface, without disrupting our existing workflow.

SOLUTION

How did you find UKAD?

Referral

Why did you select UKAD over others?

• Good value for cost
• Referred to me

How many teammates from UKAD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired UKAD to build an internal AI assistant that could help our team search through ISO documents without all the manual effort. The idea was to ask a question in normal language — like “What are the ISO 9001:2015 requirements for internal audits?” — and get a useful answer, fast. They used a RAG-based setup that combines a language model (from OpenAI) with our internal document storage. UKAD handled the full setup: indexing our documents, embedding them into a searchable format, connecting everything securely to our internal system, and designing a simple web interface. It’s all hosted on our own infrastructure, so nothing leaves our environment. The final result was actually easy for our team to use day-to-day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most noticeable result was how much time our team started saving. Instead of spending 15–30 minutes searching through documents, they were getting answers in seconds. 
Within the first month, we saw a 40–50% drop in routine document-related requests. It also reduced the back-and-forth between departments, as people could find what they needed on their own.
Another big win was adoption. Nearly everyone on the team started using the assistant without us having to push it or run training. That told us it was really working. It became a part of our daily workflow faster than we expected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UKAD provided a solid technical team, and we handled the project management on our side. Their developers were always on point, quick to respond, open to feedback, and very easy to communicate with.

What was your primary form of communication with UKAD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how profoundly they understood what we needed. They didn't try to overcomplicate things or push trendy features we didn't ask for. Instead, they focused on the final result. The UKAD's team really listened, asked questions when needed and came back with great solutions.

Are there any areas for improvement or something UKAD could have done differently?

Nothing major, we were happy with how things went from the beginning of our cooperation.

BACKGROUND

Please describe your company and position.

I am the Head of Product Development of Enversion A/S

Describe what your company does in a single sentence.

We are a company founded in 2009 that focuses on developing a wide range of solutions in the healthcare industry. To achieve this, we engage the support of healthcare professionals, patients, and pharmaceutical companies. In developing our solutions, we use only real health data from our target audience. Our approach facilitates faster and more accurate diagnostics, personalized treatment, and automated prevention.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• Develop a mobile app focused on improving sleep quality, along with a landing page and web app to support the overall platform
• Develop a payment process for different user personas
• Develop an admin panel for monitoring user progress
• Develop a system to predict and alert patients to potential critical health conditions
• Enhance the user experience, fix performance issues, and implement new features

SOLUTION

How did you find UKAD?

Referral

Why did you select UKAD over others?

• Good value for cost
• Company values aligned

How many teammates from UKAD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged UKAD to tackle two significant challenges across our healthcare initiatives: the development of a new cross-platform mobile app and the optimization of an existing system.

For the first project, we had a well-defined product concept and finalized designs but needed more resources to develop a cross-platform mobile app using Ionic and related infrastructure. The goal was to create an application for iOS and Android that would help users improve their sleep. 

Additionally, we needed a website to introduce the service, along with an admin panel for experts to monitor and guide user progress. Each part of the system—mobile app, website, and admin panel—catered to different user personas, requiring tailored functionality. Key requirements for the mobile app:

• Integration of secure payment processing;
• Multi-stage tasks designed to improve sleep quality;
• Access to personalized content, unlocked as users progressed through the app’s programs.
• For the admin panel, the challenge was to develop a tool for experts to:
• Track users with unique, generated access codes;
• Monitor user progress and provide tailored feedback and resources.

For the second project, we aimed to optimize an existing healthcare system, which included a web application for doctors and a mobile app for patients. The need was to scale our development resources to enhance the user experience, resolve performance issues, and introduce new features. Key objectives for this project:

• Streamlining the user interface to improve overall experience;
• Resolving performance bottlenecks to ensure system stability;
• Introducing new functionality to allow doctors to monitor critical patient data and predict health outcomes.

In both cases, we required a flexible staffing solution to scale development and ensure timely delivery without compromising on quality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our collaboration with UKAD delivered excellent results across both healthcare projects
• Successful launch of a fully functional cross-platform mobile app with payment processing, multi-stage sleep tasks, and personalized content
• Development of an admin panel enabling experts to monitor user engagement via generated key codes, providing valuable insights into user behavior and enhancing service delivery
• Creation of a landing page that clearly communicated our offerings to users, resulting in higher engagement rates
• Significant improvements in user experience, leading to increased satisfaction among both doctors and patients.
• Optimization of performance and functionality, making the product more stable and reliable.
• Implementation of new predictive functionality, allowing doctors to track critical health parameters and take timely actions, improving patient outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was handled internally by our team. However, UKAD’s developers integrated seamlessly with our project managers, designers, and back-end developers, contributing as valuable members of the team. They consistently meet deadlines and complete all assigned tasks efficiently. 

Beyond their technical execution, they brought fresh ideas to the table, suggesting improvements that enhanced the overall project. Their attention to detail was particularly noteworthy, as it played a crucial role in identifying areas for refinement and ensuring the system's reliability.

What was your primary form of communication with UKAD?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about UKAD was their deep expertise in the industry and the technical proficiency of their developers. They quickly grasped the complexities of our projects and provided solutions tailored to our specific needs. Over the course of our partnership, which has spanned several years, we’ve built a strong, collaborative relationship. 

This partnership has allowed us to address any challenges or pitfalls with confidence, knowing that UKAD is always ready to go the extra mile to ensure success. Their proactive approach, combined with a genuine commitment to excellence, has been invaluable in driving our projects forward.

Are there any areas for improvement or something UKAD could have done differently?

Overall, we have nothing but positive impressions of our cooperation with the UKAD team, which is ongoing.

BACKGROUND

Please describe your company and position.

I am the CEO of Chronos AI Inc.

Describe what your company does in a single sentence.

Chronos specializes in advanced geolocation services, offering both cloud-based and on-premises solutions. We excel in real-time 3D movement tracking and visualization, as well as navigation and path planning. These capabilities are powered by our proprietary mesh technology, ensuring precision and reliability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• Create a performant algorithmic base for our project
• Get a flexible support, maintaining, enhancements and new features
• Create an application to visualize and manage data from geolocation devices

SOLUTION

How did you find UKAD?

Referral

Why did you select UKAD over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from UKAD were assigned to this project?

• Other
• 2-5
• 3x WebDevs
• Devops

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Customizable and Extensible 3D Engine:
   • Development of a robust 3D engine based on Three.js, allowing for high levels of customization and extensibility to meet specific project requirements.
2. 3D Scene Editor:
   • Creation of an intuitive editor that enables users to easily create, manage, and manipulate 3D scenes with a user-friendly interface.
3. IoT Integration:
   • Seamless integration of Internet of Things (IoT) devices to enable real-time data collection and interaction within the 3D environment.
4. Video Streaming:
   • Implementation of high-quality video streaming capabilities to support live and recorded media within the application.
5. World Map Visualization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful demonstrations of the devices and the application

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was expertly managed by our technical lead. All tasks were completed within the specified deadlines, with transparent communication maintained among all developers. Effective delivery was a critical factor in our selection of a contractor, and we were completely satisfied with the results.

What was your primary form of communication with UKAD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was highly impressed with UKAD's approach to overcoming challenges. The UKAD developers were proactive and attentive to our product vision. The working environment was excellent, and the staff demonstrated exceptional technical skills. I can confidently say that we achieved a result that exceeded our expectations.

Are there any areas for improvement or something UKAD could have done differently?

We have only positive experiences from our partnership with UKAD.

BACKGROUND

Please describe your company and position.

 I am the Head of Marketing and Communications of a financial services company 

Describe what your company does in a single sentence.

We're a global asset manager based in Sweden since 1997. We offer a range of investment solutions within equities, fixed income securities, real estate, and alternatives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• Transition to Umbraco CMS
• Development of the block structure for pages
• Multisite development to operate multiple websites through one CMS
• Increase automation - for example with various API integrations

SOLUTION

How did you find UKAD?

Referral

Why did you select UKAD over others?

• Good value for cost
• Referred to me

How many teammates from UKAD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UKAD developed a new complex multisite platform for content management. The work was carried out in cooperation with a designer and a product owner, so UKAD was responsible for the implementation of the technical part, including third-party integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved content management experience for visitors Efficiency - Sharing blocks between all the 5 company's websites saves time on the creation of new pages Cost and resource optimization due to transfer to the new CMS platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was conducted on UKAD's side, they have always been attentive, accurate, and proactive, responding to requests, delivering on time and driving the project forward in an optimal way.

What was your primary form of communication with UKAD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

From the beginning, UKAD took the time to listen to our needs and work with us. We have built a true partnership over the course of the project. Thanks to their personal approach to understanding our business and our team the delivery has been a great success and the project itself was collaborative and successful. The outcome exceeded our initial expectations and added real value to our business.

Are there any areas for improvement or something UKAD could have done differently?

We only have positive things to say about our collaboration.

BACKGROUND

Please describe your company and position.

I am the Development manager of Scandinavian Photo

Describe what your company does in a single sentence.

We sell tech for creative people

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• Enable full potential in our e-commerce

SOLUTION

How did you find UKAD?

Other

Why did you select UKAD over others?

Other

How many teammates from UKAD were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

One of the notable contributions from UKAD was the implementation of a share cart function, which allows our customers to easily share their carts with others, facilitating collaborative shopping experiences. This feature has been well-received by our customers and has contributed to increased user engagement on our platform. Additionally, UKAD played a crucial role in revamping the design of our menu and category structure. 

Their team worked closely with us to understand our navigation needs and user preferences, resulting in a more intuitive and user-friendly menu layout. This redesign has made it easier for our customers to find the products they're looking for, ultimately leading to improved satisfaction and conversion rates. 

Furthermore, UKAD assisted in the redesign of our product cards, ensuring that they not only showcase our products effectively but also provide a seamless browsing experience for our customers. The new product card design is visually appealing and optimized for mobile devices, catering to the growing segment of users accessing our platform via smartphones and tablets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased User Engagement Improved Conversion Rates Enhanced Mobile Performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrate strong organizational skills and effective communication throughout the duration of our collaboration. In terms of delivering items on time, UKAD consistently met or exceeded our expectations. They adhered to the project timeline meticulously, ensuring that deliverables were completed according to the agreed-upon schedule. Any potential delays or obstacles were communicated promptly, allowing us to adjust expectations and plan accordingly.

What was your primary form of communication with UKAD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They seamlessly integrated technical know-how with a clear understanding of our business needs, ensuring that their solutions were not only technically sound but also aligned with our goals.

Are there any areas for improvement or something UKAD could have done differently?

We are happy with our colaberation with UKAD.

BACKGROUND

Please describe your company and position.

I am the Strategy specialist of a consulting company

Describe what your company does in a single sentence.

I represent a company operating a SaaS product for the smart growth of businesses and improved productivity through better strategy planning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• To design and develop a SaaS platform
• To deploy it and ensure its bug-free work after the delivery

SOLUTION

How did you find UKAD?

UKAD was referred several times to us as a good software development firm overall and as a suitable partner for our needs

Why did you select UKAD over others?

Great culture fit UKAD is a perfect vendor for our needs with the relevant experience and optimal tech stack

How many teammates from UKAD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UKAD provided us with a complex delivery of a SaaS platform, working on every step from the beginning to the market launch. I'd also underline business analysis and software architecture that became a great base under our SaaS platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our product was timely developed in accordance with the roadmap without any significant issues in planning or delivery 
• We successfully went through the release phase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The UKAD team was generally self-managed with their in-house Project Manager, who controlled the routines. During the project, we got timely delivery and precise scheduling, thus they met our expectations.

What was your primary form of communication with UKAD?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with UKAD's in-depth knowledge of the latest technologies and their ability to apply them to solve complex problems. I got personalized support throughout the entire process.

Are there any areas for improvement or something UKAD could have done differently?

I'd like to see deeper involvement in AI-related technologies because, to me, they seem to be game-changing for the SaaS market.

BACKGROUND

Please describe your company and position.

I am the Manager of a digital agency.

Describe what your company does in a single sentence.

We are a digital agency offering a variety of services related to web design, development, and online marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UKAD to accomplish?

• To provide strong JavaScript expertise
• To development teams on two project

SOLUTION

How did you find UKAD?

• Referral
• Other

Why did you select UKAD over others?

Other

What was the size of UKAD’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired UKAD to rebuild existing solutions with native JavaScript instead of jQuery and related libraries used before. Also, we expected improved performance and better optimization for the last devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance of the hired developer met our expectations. We successfully delivered two projects with the help of UKAD.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We conducted all the management on our side, thus the developer from UKAD only took part in meetings, planning sessions, demos, and other activities, and was as effective as any in-house developer.

What was your primary form of communication with UKAD?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with UKAD's culture and approach to staff augmentation services. I saw real engagement and attention to our needs at every stage of cooperation and a willingness to help us not just to write another piece of code.

Are there any areas for improvement or something UKAD could have done differently?

I wish UKAD to establish development facilities in Germany for more collaboration opportunities.

BACKGROUND

Please describe your company and your position there.

We are an innovative startup combining the creative industry with investments. Roughly speaking, it is a marketplace where you can find composers to pay and then get a part of the royalty. Otherwise, it's also a tool to support musicians or promote yourself as a creator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UKAD, and what were your goals?

We required a contractor to develop our mobile applications. Later, the contractor would become responsible for tech support and maintenance. As with every startup, we had a great idea that required great implementation and thus decided to outsource the development to the best vendors. So, UKAD was hired when it was time to develop a mobile application using React Native.

SOLUTION

How did you select this vendor and what were the deciding factors?

UKAD was recommended as a reliable vendor with similar vibes inside the team. We found their offer acceptable, and their vision of the project connected with ours.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UKAD developed a React Native-based mobile application capable of serving both iOS and Android users and provided app maintenance services after the release.

How many resources from the vendor's team worked with you, and what were their positions?

From UKAD we hired a mobile developer, who worked with our in-house team, and from time to time, involved a design expert. From our side, there were the rest of the experts required for successful delivery.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To evaluate this work just install our application on your device and push several buttons. It's a flawlessly developed app that provides a unique trading experience and a new way to interact with music. As well, it is clear, stable, and works with any device we've used to run it, which means high quality of the solution.

Describe their project management style, including communication tools and timeliness.

The project management was arranged on our side, thus it was our responsibility to make it effective. But the guys from UKAD joined our processes seamlessly, and it was a really smooth cooperation, just like working with in-house developers.

What did you find most impressive or unique about this company?

No doubt, UKAD has a team of strong developers capable of performing very well, and it is what we exactly expected. But what's more, their attitude and mindset are really impressive. It was a very comfortable path from the first connection to the final.

Are there any areas for improvement or something they could have done differently?

I only wish UKAD would grow bigger!

BACKGROUND

Please describe your company and your position there.

We are a British software development company operating in many industry sectors and especially healthcare. Our key specialty is empowering businesses through software automation using the latest technologies to achieve greater productivity and efficiency. We pride ourselves in providing a first-class, flexible yet structured service that can be adapted to different client needs and diverse technologies.

Consultancy, analysis and design, integration, development, installation, documentation, training, maintenance, and support are all services that can be offered either as individual elements or as an integrated solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UKAD?

We were looking for a staff augmentation with a skilled QA engineer to fill some gaps in our delivery. Our main goals were to optimise the workflow and improve the capacity for development. We were looking for a QA engineer with certain skills and the possibility to join our processes as fast as possible and meet the established management practices.

SOLUTION

How did you select this agency and what were the deciding factors?

UKAD was looking very promising due to its experience on the market, especially in out staffing, and good reviews. One of the points was also UKAD's Microsoft partnership, which means they operate with a more or less similar technology stack thus it should be a comfortable collaboration.

Describe the project in detail and walk through the stages of the project.

We hired a QA engineer from UKAD to test three applications: one desktop and two web-based. The first one is an application for diabetes clinics allowing fast access to the patient's data for nurses, doctors. It is designed to move all the medical operations and documents to the digital working environment instead of the outdated paper-based approach.

Two projects were the web applications, one for training courses and another one for leave and vacation management. Both are designed to digitise and optimise processes and reduce, even remove paperwork from the routine.

Describe the recruitment process in detail.

We worked with one QA engineer. He joined teams with varying compositions, depending on the project's needs.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The best indicator of our collaboration with UKAD is three applications delivered without critical bugs and the positive experience that made us write this review.

How effective was the workflow between your team and theirs?

Our management model includes a Project Coordinator role, which was a bit unusual for the sourced engineer. But he successfully dealt with this change and joined the development routine as an in-house person.

What did you find most impressive or unique about this company?

Actually, we did not have enough opportunities to discover every side of UKAD's work, but their approach to staff augmentation is impressive. Their top executives personally follow every new Client. It helps a lot to build relationships.

Are there any areas for improvement or something they could have done differently?

It seems, UKAD is an optimal vendor with top-notch staff.

BACKGROUND

Please describe your company and your position there.

Our company was founded in 2019 to make food online faster, more efficient, and climate-safe. Our mission is the digitalization of the food market with cutting-edge technologies and innovations. Today, our main goal is to replace the shopping routine with smarter solutions for online orders and delivery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UKAD, and what were your goals?

We were looking for a vendor to assist in developing the technical part of the platform As the project was quite complex, we had several applications to be developed. At first, it's a website with an admin dashboard. Then, we need an application for our shoppers/runners, who pack and deliver the orders. The last one is an application for the customers. And all of these apps should be connected between each other with a robust server infrastructure to make them work as a solid system.

SOLUTION

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the time, we have a quality software solution that helped us to develop our business. It's a valuable part of our startup that builds a reliable base on future operations, as we're building links between departments using this software.

Describe their project management style, including communication tools and timeliness.

We weren't concerned about project management during every stage and the collaboration between the UKAD team and our in-house personnel. It was a great pleasure to work with this vendor!

What did you find most impressive or unique about this company?

Every side of this company's work was impressive: from processes orchestration to the level of expertise. It's impossible to highlight a single point when it’s perfect all round.

Are there any areas for improvement or something they could have done differently?

If we're talking about practice, not philosophy, UKAD seems to be an optimal vendor. The work done is worth every single penny, there is nothing wrong with communication or results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the time, we have a quality software solution that helped us to develop our business. It's a valuable part of our startup that builds a reliable base on future operations, as we're building links between departments using this software.

Describe their project management style, including communication tools and timeliness.

We weren't concerned about project management during every stage and the collaboration between the UKAD team and our in-house personnel. It was a great pleasure to work with this vendor!

What did you find most impressive or unique about this company?

Every side of this company's work was impressive: from processes orchestration to the level of expertise. It's impossible to highlight a single point when it’s perfect all round.

Are there any areas for improvement or something they could have done differently?

If we're talking about practice, not philosophy, UKAD seems to be an optimal vendor. The work done is worth every single penny, there is nothing wrong with communication or results.