Your Trusted Partner in .NET, Azure, AI Solutions, and Developer Staffing.
At UKAD, we specialize in delivering high-quality software development services and providing skilled developers to augment your teams. With over 18 years of experience, we offer expert solutions in .NET development, Azure integration, and AI-driven applications powered by Microsoft Cognitive Services.
Our flexible staffing model allows businesses to quickly scale their development teams with highly qualified professionals who integrate seamlessly into existing projects. Whether you need developers for eCommerce or FinTech solutions, scalable eLearning platforms, or cross-platform mobile applications using React Native, UKAD has the talent and expertise to support your goals.
What We Offer:
.NET and Azure Development: Harness the power of cloud computing and enterprise-level app development
AI Solutions: Build intelligent systems with Microsoft Cognitive Services
Custom Software Development: Tailored solutions to meet your business needs
React Native Mobile Development: Seamless cross-platform app development for iOS and Android
Developer Staffing: Augment your team with expert developers ready to deliver results
Domain Expertise: eCommerce and Retail, FinTech, eLearning
Our approach is rooted in transparency, technical excellence, and long-term partnerships. We collaborate closely with clients to understand their challenges and deliver the right mix of development and staffing solutions to ensure success.
Thank you for considering UKAD for your projects. We look forward to helping you scale your team and bring your vision to life.
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
250 - 999
Locations
Kirkland, WA
Year founded
Founded 2005
2 Locations
Kirkland , WA
Kraków , Poland
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
UKAD is praised for providing good value for cost, with clients noting their fair pricing and flexibility. Specific project costs include £50,000 for a learning management system and around $100,000 annually for e-commerce development. Overall, clients appreciate the quality of work relative to expenses.
Clients consistently commend UKAD for delivering high-quality, bug-free products. Their work often exceeds expectations, contributing to client satisfaction and long-term partnerships. The team's attention to detail and dedication to quality are notable.
Strong Project Management
UKAD’s project management skills are frequently highlighted. Clients noted timely deliveries, proactive communication, and effective integration with in-house teams. They often use tools like Skype, Jira, Trello, and Asana to maintain transparent and efficient workflows.
Areas for Improvement
Some clients suggested areas for improvement, such as better prediction of task completion times and deeper involvement in AI-related technologies. However, these are minor points in the context of overall positive feedback.
Technical and Business Alignment
UKAD ensures that their technical solutions are aligned with client business goals. Their understanding of both technical and business aspects of projects enables them to deliver solutions that drive business value.
Impressive Technical Knowledge
Clients are impressed with UKAD’s deep technical knowledge and expertise. Their ability to apply the latest technologies to solve complex problems and deliver high-quality solutions is frequently mentioned.
Effective Problem-Solving
Clients commend UKAD for their effective problem-solving capabilities. They are quick to address issues and provide practical solutions, ensuring the project stays on track. Their proactive approach to challenges is highly valued.
"We created a separate company to focus on this product because of its popularity."
Dec 15, 2018
CTO, ContentTap
Alex Lehmberg
Information technology
Copenhagen, Denmark
1-10 Employees
Online Review
Verified
UKAD developed a management and sales platform with an MS Azure backend. Their team also built an iOS application that connects to the system. The product was completed in 2014 and UKAD offers platform updates.
The product has been a resounding success. UKAD’s openness complemented their collaborative and professional management style. Their dedication and responsiveness to the project were also noteworthy. Expect a team that provides quality work and is willing to take on any challenge.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CTO and founder of a software company based around the product we developed.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire UKAD?
We were originally an IT consultancy that produced numerous projects for large agencies. We had an idea for a SaaS product, but we didn’t have the resources.
What were your goals for this project?
We wanted a product that competes with other commercial offers in the same area. The product would have a defined roadmap and could be efficiently used by existing or potential customers.
SOLUTION
How did you select this vendor?
A few of my employees worked with UKAD in the past and were pleased with the experience.
Describe the project and the services they provided in detail.
UKAD developed a document management and sales enablement platform that runs on MS Azure and with three websites connected to the backend. There is an admin site, a website for users to view content, and an internal site for our team. For the sites and backend, our team provided the designs and requirements. An iOS application also connects to the platform. Their team worked on it before we had available resources in-house. UKAD updates the platform and provides maintenance when needed.
What was the team composition?
Initially, we worked with an iOS developer, two backend developers, a frontend developer, and a project manager. We scaled down when the initial project was completed, but we add members when features need to be implemented.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The product has attracted paying customers for years. We created a separate company to focus on this product because of its popularity.
How was project management arranged and how effective was it?
Project management was a joint effort. Sometimes I would leave everything to UKAD and receive weekly reports and demos. Other times, I was actively involved in discussions with the developers through Skype.
What did you find most impressive about this company?
All of their employees exhibit a sense of responsibility that shows their dedication to delivering the best product. The core product was the same quality we would’ve expected from an in-house developer. If a serious issue arose, their team responded immediately. UKAD was open to suggestions in all aspects of the project.
Are there any areas for improvement?
There are none that I can think of.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Project Hosting & Staff Augmentation for Software Firm
IT Staff Augmentation
$50,000 to $199,999
Feb. 2016 - June 2017
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They were flexible and didn’t hesitate to face challenges. We had absolutely no communication problems.”
Nov 30, 2018
VP of Customer Business, Infopulse Ukraine
Eugene Novikov
IT Services
Kyiv, Ukraine
1,001-5,000 Employees
Online Review
Verified
UKAD helped establish the development team’s presence in Kharkiv from scratch, hosting the projects and providing staff augmentation as needed.
The new Kharkiv location is functional and gaining traction thanks to UKAD’s support. Their team adapted well to a dynamic environment, remaining collected and positive when confronted with challenges. They continue to maintain a good working relationship.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the VP of customer business at Infopulse Ukraine. We provide software development services worldwide from multiple locations in Ukraine and other countries. Our portfolio consists of several clients, including major players in the banking, retail, telecommunications, and audit and consulting industries.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire UKAD ?
We wanted to expand our presence into Kharkiv, Ukraine, which is UKAD’s main location; they helped establish our service in the city.
What were your goals for this project?
We had ambitions to start a new development location in Kharkiv from scratch, so we started with a limited setup to see how things would unfold.
SOLUTION
How did you select this vendor?
We searched online and selected a few companies to help us ramp up in Kharkiv. After some negotiations, we decided that UKAD would be a good partner. There were also other companies that helped us, but UKAD was the primary firm; we relied on them extensively.
Describe the project in detail.
UKAD hosted several parts of our project teams in Kharkiv, targeting a huge US customer, who was one of the big four audit firms, as well as providing staff augmentation for these projects as required.
What was the team composition?
We had a dynamic team setup because we would normally employ dozens of distributed teams for various ongoing projects. On UKAD’s side, they primarily assigned their senior staff.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We’ve now established our own development branch in Kharkiv but still remain in touch with UKAD. We really appreciated their partnership at the time and their continued support.
How effective was the workflow between your team and theirs?
They were open and cheerful throughout.
What did you find most impressive about this company?
They were flexible and didn’t hesitate to face challenges. We had absolutely no communication problems.
Are there any areas for improvement?
No, nothing comes to mind. They would know better than I would.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"We were absolutely happy with the quality."
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Updated Web Platform for Software Firm
Custom Software Development
$10,000 to $49,999
May 2017 - Jan. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They were skilled collaborators and their professionalism was valuable.”
Nov 20, 2018
CEO, Software Development Firm
Anonymous
Information technology
Krakow, Poland
11-50 Employees
Online Review
Verified
Hired as a third party, UKAD updated a website. They implemented new user-friendly features and added tools for system management.
The final product exceeded expectations and fulfilled the end-customer’s needs. Throughout the project, UKAD was easy to work with and proficient in their field. Their strong skill set resulted in continued work between the two teams.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CEO of a software house that provides high-quality web development.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire UKAD?
We needed their help in updating an old web platform for our end-client. This included integrating new tools into the system and implementing UX features.
What were your goals for this project?
The overall goal was to make the platform easier to support and more commercially appealing. The product needed to be more competitive and up-to-date.
SOLUTION
How did you select this vendor?
I searched online and found UKAD on Clutch.
Can you go into detail about the services they provided and the scope of the project?
UKAD created a new website while retaining all the functionalities of the older platform. They implemented digital calculation tools and upgraded the UX/UI features on the site. Their team also automated the infrastructure management and delivery systems.
What was the team composition?
They provided five developers and one designer for the project.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The end-customer was highly satisfied with UKAD’s work and engaged them for future projects. Everything was high quality, and we were able to deliver it to our client on time.
How was project management arranged and how effective was it?
UKAD's workflow was transparent and effective. They were easy to communicate with, and they met all my requirements.
What did you find most impressive about this company?
They were skilled collaborators and their professionalism was valuable.
Are there any areas where they can improve?
I’m satisfied with everything, but it could be beneficial if some features were developed more quickly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Logistics Software Provider
Web Development
$10,000 to $49,999
June 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We have direct access to UKAD’s project managers and can scale our team quickly to match customer demand."
Nov 15, 2018
Project Manager, Logistics Software Provider
Anonymous
Information technology
Denmark
1-10 Employees
Online Review
Verified
UKAD designed and developed a website that monitors prices of logistics services. The team created mock-ups, helped develop technical specs, and then programmed and tested the site. They now provide updates.
The site meets all requirements, and UKAD’s updates continue to add value to its users. The team consistently delivers timely, high-quality solutions to complex challenges. They can solve problems in creative ways and provide resource flexibility to meet new demands as they arise.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m a project manager for a software provider that builds logistics solutions.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire UKAD?
We engaged UKAD to build a website that allows users to see and compare the prices of various logistics services.
What were your goals for this project?
We wanted to automate a tedious administrative task with a reliable and innovative solution. The web tool needed to increase user capabilities and offer centralized control, better insights, and more efficient performance.
SOLUTION
How did you select this vendor?
UKAD offered the best price, quality, and resource availability of the vendors we considered. We wanted a results-driven partner willing to create a long-term relationship with continuous development.
Can you go into detail about the services they provided and the scope of the project?
UKAD first analyzed and discussed our requirements. They then provided mockups and draft development. Once we solidified our technical specifications, they designed the solution and planned development stages. Lastly, UKAD programmed and tested the site.
What was the team composition?
We initially worked with two people, but the team has grown to 4–5, including a dedicated project manager. UKAD scales their resources depending on our project needs.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
UKAD completed the project, but they still develop new features and functionalities. The team has added more value to our users, automating lengthy processes and giving them time to spend on other activities.
How was project management arranged and how effective was it?
The team has met every deadline and communicates potential delays well in advance. We coordinate via Skype and Wrike.
What did you find most impressive about this company?
We have direct access to UKAD’s project managers and can scale our team quickly to match customer demand. They also give us flexibility in agreements and organizing their team members.
Are there any areas where they can improve?
No, we’re highly satisfied with the partnership so far.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Applications for Healthcare Company
Web Development
$10,000 to $49,999
Jan. - May 2017
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were receptive to comments and accommodated our changing needs."
Nov 9, 2018
VP of Customer Success, Healthcare Company
Anonymous
Healthcare
New York City, New York
11-50 Employees
Online Review
Verified
UKAD developed custom features as a third party for an existing SaaS solution. The project focused on functionalities for social media, content, and registration.
The successful and on-time deliveries created significant opportunities for growth. UKAD provided reliable and supportive service while making quick changes in a fast-moving environment. An agile vendor, they were dedicated and open to feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the VP of customer success for a healthcare company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire UKAD?
We needed to add significant custom features on top of our B2B2C SaaS solution for one of our strategic clients. The features included social media, rich content areas, and an onboarding and registration process.
What were your goals for this project?
We expected UKAD to have a flexible approach—given the scope’s unclear specifications—and complete work in a timely manner.
SOLUTION
How did you select this vendor?
We had worked with UKAD after the team reached out to do small projects for us. We were happy with their performance and had kept in touch since that time.
Can you go into detail about the services they provided and the scope of the project?
We started with planning sessions. The development process included iterations with the end client. We communicated daily and held weekly calls to review the specifications.
What was the team composition?
We worked with four .NET and UI web developers, one QA engineer, and a team leader that managed communication between teams.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
This project was the first one for a strategic client and its success led to two additional engagements with them.
How was project management arranged and how effective was it?
The team leader was very responsive; his team provided estimates on a regular basis. Overall, they were dedicated, reliable, and supportive. UKAD made several changes immediately or within a tight timeframe.
What did you find most impressive about this company?
The team was agile. They were receptive to comments and accommodated our changing needs.
Are there any areas where they can improve?
No. We were happy with their service.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development for a Manufacturing Company
E-Commerce Development
$50,000 to $199,999
Jan. 2012 - Ongoing
4.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Their level of engagement and loyalty to helping our brand stands out.”
Oct 26, 2018
Head of E-Commerce, AJ Produkter AB
Päivi Wahlqvist
Manufacturing
Halmstad, Sweden
Phone Interview
Verified
UKAD provides continuous development assistance for various e-commerce webpages. Their team creates the platforms based on the designs they receive and they use a .NET framework to build the pages.
The e-commerce platforms have expanded significantly in a short period, resulting in success for the company. A steady partner in this multiyear engagement, UKAD has provided consistent dedication and enthusiasm to the project.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the head of e-commerce and digital solutions at AJ Produkter AB. We’re a Swedish company working to create an international market.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with UKAD?
We needed a team to develop our e-commerce channels.
SOLUTION
What was the scope of their involvement?
UKAD develop various web channels for us. Each process follows a similar system: our internal team creates the concepts, provides the designs to UKAD, and their team develops the platform based on that. We give them a clear explanation on the design and criteria before they begin development to ensure clarity. They build the channels using a .NET framework.
What is the team composition?
They’ve assigned a dedicated project lead who communicates with their internal team directly.
How did you come to work with UKAD?
They had been doing projects for us before I joined the company.
How much have you invested with them?
We spend around $100,000 a year, but it depends on the project.
What is the status of this engagement?
We began working together in 2012, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our e-commerce business has seen tremendous success—we’ve grown by over 100% within the last year. We’re highly satisfied with the quality of work UKAD has delivered.
How did UKAD perform from a project management standpoint?
They communicate through Skype and Jira; they’re always eager to meet our deadlines. They perform well regarding deliverables and cost.
What did you find most impressive about them?
Their level of engagement and loyalty to helping our brand stands out.
Are there any areas they could improve?
It would be beneficial if they could help us improve our agile process.
Do you have any advice for potential customers?
Arrive at the engagement being able to tell them what your goals are. If you’re clear in explaining your requirements, UKAD can more effectively achieve it. For example, if you want a blue webpage, tell them the specific shade of blue you need, and they’ll be able to do it.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Healthcare Technology Company
E-Commerce Development
$50,000 to $199,999
Jan. 2018 - Ongoing
4.5
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"[T]hey have a broad range of skills that allow them to handle any and all aspects of the project."
Jul 13, 2018
Director, Healthcare Technology Company
Anonymous
Information technology
Bolton, England
1-10 Employees
Phone Interview
Verified
UKAD is developing a learning management system to be used as a training portal. The platform is being developed using Umbraco and cloud hosted through Azure. The project is ongoing.
UKAD has successfully built the portal to expand its hosting capabilities as more users gain access over the coming year. The team’s technical skills and communication have stood out, helping this young engagement grow into a fruitful partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the directory of a software development company that works partly in healthcare and the private sector.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with UKAD?
We hired UKAD to help us develop a learning management system to be used as a training portal by one of my clients.
SOLUTION
What was the scope of their involvement?
UKAD has helped us to develop the platform using Umbraco. Because we used Umbraco we decided to host the platform in the cloud using Azure, which is something we haven’t done before but are very happy with.
What is the team composition?
I work directly with various project managers on their team, particularly a business analyst project manager who helps us communicate with the rest of the team. I can also speak with any of the senior developers if need be, and I occasionally speak with the CEO about detailed technical requirements.
How did you come to work with UKAD?
I had worked with UKAD at a previous company to build an ecommerce site, so I knew they were well suited to assist me with this project as well.
How much have you invested with them?
The entire project will cost around £50,000 GBP (approximately $66,000 USD).
What is the status of this engagement?
We have been working together since January 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The client will initially have 60 users accessing the platform, but UKAD has successfully built it to expand and eventually host around 150 users within a year. These may sound like small numbers, but for an internal learning platform they are actually quite significant.
How did UKAD perform from a project management standpoint?
Their communication has been excellent. Any time we call, email, or Skype them, they not only reply quickly, but they offer informative and complete responses. Aside from those tools we also use Trello to manage the project.
What did you find most impressive about them?
Their communication and technical skills have been very impressive. They are able to address any issues we have, and they have a broad range of skills that allow them to handle any and all aspects of the project.
Are there any areas they could improve?
I think that they could do a slightly better job at predicting the time it will take to complete certain things. To be fair, it is very difficult to correctly predict how long software development will take, but if they could improve that it would be very helpful.
Any advice for potential customers?
It is important to have well defined goals and requirements. UKAD is very good at helping with business analysis, but I think that someone with a brand new project really needs to know that they are trying to accomplish. This will help with time and cost estimates.
RATINGS
4.5
Quality
4.0
Service & Deliverables
"The quality is generally great, but there have been a few times where things were overlooked."
Schedule
4.0
On time / deadlines
"They have been mostly accurate at predicting how long something will take to deliver."
Cost
4.0
Value / within estimates
"There is always some room for improving cost estimates."
Willing to Refer
5.0
NPS
"I wouldn’t be using them if I didn’t think I could refer them to a friend.
Development for Meal Sharing Platform App
Mobile App Development
$10,000 to $49,999
July 2016 - Ongoing
4.0
Quality
4.0
Schedule
3.0
Cost
4.0
Willing to Refer
4.0
“They were helpful with urgent issues that occurred in our app.”
Jan 26, 2018
Founder, Peer to Peer Meal Service
Anonymous
Arts, entertainment & music
Germany
1-10 Employees
Phone Interview
Verified
UKAD provides development resources for ReactJS, NodeJS, and Angular and also developed the iOS app for a web and mobile platform. Support is ongoing.
UKAD’s team delivers varying levels of support. Their designer and iOS developer exceeded expectations and helped out with urgent issues quickly. The frontend developers were not as skilled and as a result, their work took more time. Overall, their services are affordable and helpful.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of a social dining and experience platform. It’s like a B&B (bed and breakfast), but instead of sleeping at someone’s house, you’re eating or drinking at someone’s house. It’s like your own home bar or restaurant where you invite new strangers to your home to share a meal and get to know people. It is accessible via the website or with the iOS or Android app.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with UKAD?
Initially, we needed an iOS developer.
SOLUTION
What was the scope of their involvement?
The iOS app creates the event. When you need to do a listing, you create a title, a description, the number of people you can accommodate, upload pictures, use geolocation to determine the geo-position of the event, and then insert that into our backend database. One developer integrated almost the whole stack but was leaving.
Then I wanted to bring one frontend and one backend developer to support us with regular maintenance tasks. They fix bugs or implement minor new features and basic tasks that need to be done. We used ReactJS, NodeJS, and Angular.
What is the team composition?
I only talked to Denis [CEO, UKAD], the founder. He provided developers as I needed them. We had frontend developers, iOS developers, and a designer.
How did you come to work with UKAD?
I did a Google search to find developers in Ukraine. I had good experience with Ukrainian developers. I got in contact with Denis and he helped me to get a proper iOS developer.
How much have you invested with them?
I’ve spent $10,000.
What is the status of this engagement?
We started working together in July 2016 and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They developed the app as requested. The developer was supportive and helped us anytime he could. They even worked weekends when we had an emergency. They were responsive and helpful.
How did UKAD perform from a project management standpoint?
Denis and I use Skype. I communicate with new team members via Asana, Slack, and email. It sometimes takes time to get a response, but the frontend and backend developers aren’t project-based; they work on demand.
What did you find most impressive about them?
The designer and the iOS developer did a great job supporting us. They were helpful with urgent issues that occurred in our app. Even if it was a bug, the iOS developer was always available and reactive. They took care of their responsibilities.
Are there any areas they could improve?
We have two frontend developers who aren’t the perfect fit for us. We expected them to have more skills. They aren’t as good as we need them to be. They could improve by verifying developers’ skill sets before assigning them to a project. They shouldn’t assign only junior skilled developers to a project.
Do you have any advice for potential customers?
Test how skillful the developer is by first giving them an exercise and see how fast they can perform it and find a solution. This can be helpful in choosing the developer.
RATINGS
4.0
Quality
4.0
Service & Deliverables
"They’re doing their best. For iOS, I’d give them a five because he did a great job. In terms of frontend and backend, I’d give them a two or three."
Schedule
3.0
On time / deadlines
"They were available, but in some cases, fixing issues took a lot of time. They needed to know the stack better. They were more responsive than proactive."
Cost
4.0
Value / within estimates
"They’re inexpensive compared to other developers. They do a great job in terms of their hourly rate."
Willing to Refer
4.0
NPS
"I’d recommend them.
E-commerce & Web Design Resources for UX Freelancer
E-Commerce Development
$10,000 to $49,999
Jan. 2011 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They are not dragging things out, but rather are pushing me forward."
May 11, 2017
Freelancer, UX Design
Johan Jenefeldt
IT Services
Sweden
1-10 Employees
Phone Interview
Verified
UKAD provides per-project technical assistance to a UX designer. Projects include custom Wordpress sites, coding for an A/B testing platform, a time-tracking app, and others.
UKAD takes pride in their work. They don’t just deliver the work: they educate, communicate, and collaborate. The team works independently, coming back with the best solution to the problem. They can also scale resources quickly and without much prior planning.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am a one-man-company providing UX design services to e-commerce companies in Sweden, as well as to some clients abroad.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with UKAD?
For most of the time, I act as the designer of the companies I contact with, but I also use technical partners like UKAD when I need to sell technical solutions.
SOLUTION
What was the scope of their involvement?
UKAD has assisted me on different topics, depending on the client, providing PHP and .NET developers. I’m currently using them to build custom WordPress websites based on the solutions I come up with. UKAD will also be providing some custom coding for an A/B testing platform on behalf of one of the biggest retailers in Scandinavia. They are also building a time-tracking app for my internal use.
While I was employed at a previous company, we purchased a quite large e-commerce platform, and started developing the website together with UKAD and the company that provided us with the software. That company did not help very much, so UKAD’s first task was to review the code of the platform. They produced a big document, which we pushed forward to the software provider to tell them what they needed to redo. Since then, we have stopped using the software’s own consultants and use UKAD exclusively. We had three full-time resources for a few years who handled pretty much all development for the .NET platform.
How did you come to work with UKAD?
I was working for an old traditional Swedish company that had been selling mail-order items and wanted to delve into e-commerce. I was a part of creating that website for them, working as a non-contract employee. I came into contact with UKAD through one of our consultants. They helped develop that platform for the company; they are still providing services seven years later. It’s been an ongoing relationship since I left the company. I got to know them through that employment, and when I started my own business, I used UKAD constantly.
How much have you invested with UKAD?
Projects are setup in different ways. UKAD will usually invoice my clients directly, but sometimes I will invoice clients and pay UKAD myself. I don’t have exact numbers, but I estimate that we spend a few hundred thousand Swedish Krona, which equates to a few tens of thousands of US dollars.
What is the status of this engagement?
I started working with UKAD around five years ago.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I would need to go through all the projects I’ve had over the years and ask clients to provide metrics for the work.
How did UKAD perform from a project management standpoint?
During my years with UKAD, I have developed a deep relationship with the team, so to speak. I know them in person, and, compared to other developers I’ve used, UKAD’s people are proud of what they’re doing. I get better results from them than I do from other tech partners who are a lot closer to me geographically. I always get good results from them, but, depending on who the project manager is, UKAD will take on different amounts of responsibility towards me as a client. The good thing about them is that they think for themselves, so if I hand off a design or brief of what I want to accomplish, UKAD will come back and suggest other possibilities for whatever they find to be a wrong approach, in order for the work to be done faster, with less effort and money from our end. They are very friendly in the way they do business, which is amazing for me since I’m not a technical person myself. UKAD can provide me with that kind of knowledge, instead of just delivering work.
I tend to not assign deadlines for my projects because that puts pressure on me. UKAD’s members want deadlines for themselves, which is great. Even if I don’t provide them with one, they will knock on my door and ask for designs, timelines for tasks, and so on. They are not dragging things out, but rather are pushing me forward. From my perspective, this is great.
What did you find most impressive about UKAD?
It’s not that I can’t say anything good about UKAD, but I don’t have any unique characteristics to mention about them. I always approach them for projects, and I have no reason to go to anyone else.
Are there any areas UKAD could improve?
Based on the way I do business, there isn’t much which UKAD could do differently. I can be a problematic customer, working on several projects at a time and going back and forth between clients. UKAD has been very responsive to my way of working and never required me to provide a brief that they could work on for a month. We are very agile in our work, so, if I need a resource for a particular purpose, UKAD can provide it fast, and not require planning for several months ahead.
I recently approached UKAD about an A/B testing project on behalf of a large client. The existing developer wasn’t available, so I needed someone from their team. I provided a brief of the project, and UKAD started interviewing people right away, coming back to me with a solution.
RATINGS
5.0
"<p>I really like these guys. We’re not exactly friends, but they cover my back in more ways than just delivering what I’m asking for. UKAD is good at reporting back and staying flexible with invoices. Working with them has made my life easier.</p>
"
Quality
5.0
Service & Deliverables
"<p>Compared to Swedish developers I’ve worked with on other projects, UKAD delivers much more accurate results directly, without a lot of feedback. If there is a question, they will challenge my design. This is why the deliverables are very good in the end.</p>
"
Schedule
4.5
On time / deadlines
"<p>I don’t have to schedule resources ahead of time. I can start projects pretty much directly, and UKAD is great at re-planning when clients don’t supply us with enough information, reassigning resources and coming back when possible.</p>
"
Cost
5.0
Value / within estimates
"<p>Compared to Sweden, UKAD is a fourth or fifth of the cost, but their deliverables are as good or better. This gives me the possibility to have a margin, and earn a bit on the development as well.</p>
"
Willing to Refer
5.0
NPS
Web Development Partnership for Digital Agency
Web Development
$10,000 to $49,999
Jan. 2009 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"UKAD is starting to hire designers, which is something I’ve been asking them to do for quite some time."
May 9, 2017
Founder, Whiteport
Marten Angner
IT Services
Sweden
1-10 Employees
Phone Interview
Verified
UKAD is a long-term, third-party provider that has delivered web redesign and app development among other services, using technologies such as .NET, PHP, WordPress, Umbraco.
UKAD’S delivered work is always clean and contains fewer bugs compared to other vendors. They’re capable of addressing requests or concerns immediately and have a strong hand in management and corporate culture, which enhances their performance output. Their graphic precision is also impressive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the founder of Whiteport, an unusual IT design and usability consulting firm. We work as a virtual collective of companies of sorts, designing and producing digital media for helping people build better businesses online.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with UKAD?
We initially needed help with our website in 2009.
SOLUTION
What was the scope of their involvement?
UKAD redesigned our website and did a fantastic job. They have provided .NET, PHP, and WordPress development. UKAD has produced some Umbraco ASP.NET websites, and have been involved in some more serious application development projects, including a virtual switchboard for a telecom company.
We have used thousands of man hours from UKAD’s side over the years, and they have helped me develop 2 of my own startups. They haven’t missed a deadline yet, which is something I’m very pleased about.
One of our clients had a .NET project, and, as it happened, UKAD had developers on their other floor. I recommended their company to some of my clients, and they proved to be a fantastic development company. UKAD has kept the same clients since that time, which is pretty unique.
How did you come to work with UKAD?
I found them on Freelancer.com. UKAD does two things really well; firstly, their managers are partners in the company, and have skin in the game, so to speak. Also, their project managers work as the architects of projects, so when we express a request or have a concern, it will be immediately turned into action. This makes them very effective, given that you don’t have one person telling something to another, who in turn communicates with a third and then to the team. We are communicating with the head rather than the tail of the snake.
How much have you invested with UKAD?
The cost of their work is between $20,000–$30,000 per year for my personal projects. For the clients I’ve referred to UKAD, they’ve turned over 10 times as much.
What is the status of this engagement?
We started working with UKAD in 2009.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Since I’m not a programmer myself, I can’t evaluate UKAD’s code quality directly. I have been working in development for over 20 years, and I would say that in regards to delivering clean outputs, I’m extremely happy with what UKAD has done since the first project. I have seen 20-30% fewer bugs with UKAD than with other teams. When it comes to graphic precision, they also perform well in matching the interface with our documents.
Being in Ukraine renders UKAD’s services cheaper than they would have been in Sweden, but I would work with them even if this wasn’t the case because they’re really good. As a designer, I’m less of a numbers person, but the work has been done on time and within budget, and our clients have been happy.
How did UKAD perform from a project management standpoint?
My strong suite is not in the management department, so I’ve tended to introduce UKAD to clients rather than to subcontract them; this way, they build their own relationships. I want clients to find long-term solutions which work for them. If they can get things out of the door, then they can buy more design services from me. Having a great go-to development team will also grow my business, and we’ve had a successful relationship so far.
UKAD has an open project structure. For me, as a designer, it’s important to speak with frontend developers and tell them what needs to be slower, lighter, and so on. It’s an effective way of communication when this level of trust and support is present.
They have used different kinds of management tools over the years, with Trello being the most popular. In the last couple of months, we have started using Google Spreadsheets for project management, and I find it nice. UKAD also works with JIRA and different kinds of version control platforms. They have been able to fulfill any of our client requests so far, and are very good at keeping deadlines.
What did you find most impressive about UKAD?
They have helped my clients find Java developers which didn’t exist in-house. UKAD’s top asset is the ground management, which is made up of strong, low-key people. Members are coached well and there is a corporate culture being adhered to. UKAD also has English courses two times per week for all employees, and they make a big effort to keep the staff happy. With great management, there is great performance; the two go hand-in-hand.
Are there any areas UKAD could improve?
They could offer more services. UKAD is starting to hire designers, which is something I’ve been asking them to do for quite some time. It’s nice to get development and design work done without having to go to multiple companies.
RATINGS
4.5
Quality
4.5
Service & Deliverables
"There is no such thing as bug-free code. Normally, the development companies I’ve worked with would receive a 3, so this is a very high score in my opinion."
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"In the outsourcing world, UKAD is not the cheapest option. Since they think for themselves, I would rate the value at a 5."
Willing to Refer
5.0
NPS
"I would definitely recommend UKAD any day of the week. The only thing which would prevent me from doing so was if UKAD had too much business and couldn’t to take care of my own work.
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