UDIO Edge

BACKGROUND

Introduce your business and what you do there.

I’m the owner and stylist of Studio 7 The Salon and Spa, a beauty services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UDIO Edge?

We needed help with our brand image development.

SOLUTION

What was the scope of their involvement?

UDIO Edge provided marketing services with brand presence, identity composition, and support. The team designed our logo, website, business cards, menus, promotional items, car wrap, window cling, and SEO strategy.

What is the team composition?

We worked with an unknown number of teammates from UDIO Edge.

How did you come to work with UDIO Edge?

We found UDIO Edge through a referral and chose to partner with them because of their strong reputation, high ratings, aligned company values, and brand awareness. Their expertise and understanding of our vision set them apart from other options we considered. We felt confident that they were the right partner to help us achieve our goals and deliver innovative solutions for our business.

How much have you invested with them?

We spent $50,000 to $199,999 with them.

What is the status of this engagement?

We worked together from March 2009 to May 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We grew our business from 300 sq. ft. to 6,500 sq. ft. over 15 years and went from one owner to 23 employees. We also saw a 25% quarterly increase in website traffic, which led to a noticeable rise in new customer bookings and sales. Our spa thrived solely on the website, SEO, and marketing.

How did UDIO Edge perform from a project management standpoint?

They consistently delivered projects on time and exceeded our expectations. We had countless initiatives and trusted new technology solutions exclusively in the hands of UDIO Edge because of their expertise and reliability. Their forward-thinking approach positioned us far ahead technologically; when COVID-19 impacted our operations and we were forced to close, our online store and gratuity platform remained fully operational, allowing us to continue serving our customers. Communication was seamless throughout our partnership. We stayed connected through in-person meetings, virtual meetings, email, and messaging platforms, ensuring every project stayed on track and aligned with our goals.

What did you find most impressive about them?

We were impressed by their depth of knowledge, creativity, and ability to transform our ideas into effective solutions. They took the time to understand our vision and consistently brought those ideas to life with thoughtful execution. We were also impressed by their ability to seamlessly integrate with our other companies and systems, making the entire process smooth, efficient, and collaborative.

Are there any areas they could improve?

There was nothing they could have done better. Our experience with them was exceptional from start to finish. The only disappointment was that we did not have UDIO Edge as our developer when we opened our school. Their expertise, reliability, and ability to bring our vision to life made them a trusted partner, and we would have valued having that same level of support during our school’s launch.

BACKGROUND

Please describe your company and position.

I am the President/CEO of Energy Tech Plus

Describe what your company does in a single sentence.

Energy Tech Plus provides dynamic building optinization upgrades to reduce water and energy consumption

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UDIO Edge to accomplish?

• Website Development
• Professional Content

SOLUTION

How did you find UDIO Edge?

Referral

Why did you select UDIO Edge over others?

High ratings

How many teammates from UDIO Edge were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Created professional content and website design services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Inceased website traffic, more pages visited and longer duration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UDIO Edge delivered top-shelf service and communication.

What was your primary form of communication with UDIO Edge?

Virtual Meeting

What did you find most impressive or unique about this company?

Expertise

Are there any areas for improvement or something UDIO Edge could have done differently?

No