TulipTech Ltd.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a home services company that provides professional services across Malaysia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TulipTech Ltd.?

We needed support to set up Microsoft Office 365 to enable our team to work together.

SOLUTION

What was the scope of their involvement?

TulipTech Ltd. provided Microsoft Office 365 setup and support services, including subscription activation, user and email configuration, and basic system security setup. Key deliverables were fully operational Office 365 accounts and business email services.

What is the team composition?

We worked with 2–5 teammates from TulipTech Ltd.

How did you come to work with TulipTech Ltd.?

They were referred to me and offered good value for the cost.

What is the status of this engagement?

We worked together from May–August 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project resulted in the successful deployment of Microsoft Office 365, enabling secure business email communication, centralized document management, and improved team collaboration. We achieved streamlined internal operations, reduced reliance on manual processes, and improved system reliability and productivity. After the Office 365 deployment, staff onboarding was approximately 30% faster, document collaboration improved by about 20%, and email downtime was significantly reduced due to Microsoft’s cloud-based reliability.

How did TulipTech Ltd. perform from a project management standpoint?

TulipTech Ltd. demonstrated effective project management, coordinating tasks efficiently and maintaining clear communication throughout. We primarily communicated via virtual meetings, email, and messaging apps. The Office 365 deployment was completed on schedule, meeting all agreed-upon milestones.

What did you find most impressive about them?

TulipTech Ltd.’s technical expertise and proactive support made the Office 365 deployment seamless. Their clear communication and practical solutions set them apart.

Are there any areas they could improve?

No, I enjoyed working with them.