tubik

BACKGROUND

Introduce your business and what you do there.

I’m the head of UX at an insurance technology company. We provide a configurable digital SaaS platform that connects SMEs, insurers, service providers, and brokers, streamlining insurance distribution and underwriting and advisory processes for efficient, smart insurance solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with tubik?

We needed support in product and UI-design for our insurance shop / platform. We also needed to build a cohesive design system for our product that serves several personas and their needs.

SOLUTION

What was the scope of their involvement?

tubik has designed our platform’s UI/UX and established a design system. The team has delivered all the needed design aspects.

What is the team composition?

We’ve worked with 2–5 teammates from tubik.

How did you come to work with tubik?

tubik was already our agency when I joined my company.

What is the status of this engagement?

We started working with tubik 6 years ago and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

tubik has helped us digitalise insurance distribution and underwriting processes through an end-to-end tool. As a result, we’ve seen improved efficiency, higher satisfaction from different user-personas such as consultants, underwriters and end clients, and more conversions into insurance contracts.

How did tubik perform from a project management standpoint?

tubik always delivers on time. The team’s project management is state-of-the-art and very helpful. We communicate via virtual meetings and messaging apps.

What did you find most impressive about them?

The mindset and expertise of my colleagues at tubik is impressive, making collaboration both efficient and enjoyable. The team delivers UX/UIs quickly and is willing to dive into a very complex business, product, and tech environment.

Are there any areas they could improve?

I’m completely happy with tubik’s performance and the outcome of our collaboration.

UPDATED REVIEW

This review was published on April 26, 2021.

Founder & CPO, Insurance Tech CompanyFinancial services

Switzerland

11-50

Dec 2017 - Ongoing

$50,000 to $199,999

Project summary
Tubik Studio is in charge of crafting UI designs for the solutions created by an insurance tech company. The client is developing many types of software and websites for their third-party stakeholders.

Feedback summary
The client highly appreciates Tubik Studio's precise and exceptional work. External stakeholders are also impressed with the team's UI designs. Their project management system enables seamless workflow. What stands out the most is their incredible ability to continually improve their outputs.

BACKGROUND

Introduce your business and what you do there.

We’re digitalizing insurances in Switzerland for the Swiss market, and our target audience is small and medium-sized enterprises (SMEs). I’m the chief product officer (CPO) of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tubik Studio?

We were developing pieces of software and every software need good designs. As a result, we hired Tubik Studio to do all of our visual design work.

SOLUTION

What was the scope of their involvement?

Tubik is developing UI for various things. So far, they’ve developed UI for various things such as normal websites, business SaaS websites, and e-commerce solutions for insurances. They also create designs for CRM and management software solutions that we use in the background.

In some cases, they use design templates or they start it from scratch. Then, in other cases, they rebuild designs. All the designs are done on WordPress, PHP, or React. We provide them the guidelines to make all the designs.

What is the team composition?

We’re working with a project manager. We also collaborate closely with Tubik’s designer to discuss their work.

How did you come to work with Tubik Studio?

We did some research, and we liked Tubik’s portfolio on their website. After that, we did a test with them, and they delivered quite well. As a result, we continued to work with them.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

Our ongoing work began in December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve delivered very highly and most of the time, they submit outputs in a precise way. However, design is like art, and in my opinion, it hard to have a clear KPI into what they do. We’ve also gotten positive feedback from various stakeholders.

How did Tubik Studio perform from a project management standpoint?

We use monday.com to add the script, video, and briefing. Then, we also write back and forth using monday.com. Meanwhile, for the comments on the designs of Tubik, we use Figma. 

What did you find most impressive about them?

Tubik’s work accuracy and their quality of delivery over time have become stable and have dramatically improved. The team’s designer knows us and has done great and fast work over time. Overall, their professionalism and excellent work make our relationship successful.

Are there any areas they could improve?

No, I don’t think so. They’ve been working quite well for us. We have an outsourced designer from them, so I don’t really see them as an actual agency the delivers project by project to us. I’m happy with everything that we have and I can’t come up with anything that needs to be changed.

Do you have any advice for potential customers?

Assign a test task to Tubik because you never know who’s the designer that’s going to work with you. Record everything and clearly explain to them what you’re trying to accomplish. You can also show examples of what you want. After that, look at their results. At the end of the day, your relationship with your designer should be fruitful.

STAR RATINGS

Overall rating: 4.5
Most of the time, it’s great.

Quality: 5

Cost: 4

Schedule: 5
They’re pretty good.

Willing to refer: 5
I already did many times.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Preezy, a gaming companion platform that integrates with existing gameplay to enhance and optimize each gaming session.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with tubik?

We were struggling with our UI/UX design, especially with the onboarding and overall feel of our new app.

SOLUTION

What was the scope of their involvement?

tubik provided UI/UX design services and delivered a full design system. They gave us a full Figma file that included all the designs of pages and flows for users. They also delivered a full Figma file for the design system so we could use it as a reference for anything new we wanted to add to our app.

What is the team composition?

We worked with around 5 teammates from tubik.

How did you come to work with tubik?

They were referred to me. I chose them over other options because they had high ratings, and their company values aligned with ours.

What is the status of this engagement?

We worked together from September–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Compared to the designs and flow that we had created, the impact of tubik’s work was huge for our user base. We saw an increase in acquisition, onboarding, and retention. Everyone loved the new design; their main feedback was that the app now looked like a high-quality app.

How did tubik perform from a project management standpoint?

Everything was delivered within the timeframe they told us at the start. We communicated via virtual meetings, email, and a messaging app.

What did you find most impressive about them?

The way they wanted to understand the app was impressive. They let us look at many examples to formulate an opinion about the design before even starting. They were also really helpful; if we were unsure about something, their feedback was always based on their professional experience and what would be good for the app.

Are there any areas they could improve?

No, they were perfect.

BACKGROUND

Please describe your company and position.

I am the Founder of ISO BASKETBALL CO, LLC

Describe what your company does in a single sentence.

We create innovative tech solutions for basketball players and coaches

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tubik to accomplish?

• Create a clickable prototype
• Create a graphically appealing and engaging UX/UI

SOLUTION

How did you find tubik?

• Online Search
• Referral

Why did you select tubik over others?

• High ratings
• Great culture fit
• Good value for cost
• Compelling portfolio

How many teammates from tubik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Tubik to design a custom mobile app interface and user experience for a new basketball player development mobile application. Tubik also designed a logo and color pallette for us.  Tubik designed a appealling and engaging UX/UI and a "clickable" prototype within Figma.  Each Tubik team member was patient, listened intently, clarified to gain additional understanding, and communicated consistently to ensure that we were thrilled with the process and the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed custom UX/UI
Completed Corporate Logo
Completed branding Color Pallette

Completed "clickable" prototype

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tubik went above and beyond in delivering a great process and product.  They communicated via email, Asana, and Figma.  Tubik consistently asked clarifying questions via Asana, Figma, and email. Taisy set up virutal calls along the delivery pathway, to ensure that they were capturing the vision that I had for the product.  Tubik consistently met their timelines, and most of the time attained them earlier than we expected.

What was your primary form of communication with tubik?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I find most impressive was the quality of their work, the demonstration of professionalism and love of their craft, and their desire to exceed the vision that I tried to cast for them.  They wanted to deliver an outstanding product that exceeded our expectations, and their level of communication and timing was outstanding!  I also found that each team member was invested and engaged in the project, and that each team member was dedicated to do their job effectively and efficiently, and that each team member placed a high value on individual responsibility and teamwork.  It was the personal touch and professionalism of Tubik that will bring us back in the future!  And Taisy was amazing from start to finish!  She went above and beyond in her communication and patience with me.
From the initial call with Taisy, and throughout all calls and communication with team members, I was impressed with their processes, work, and their love of their craft.  They really wanted to exceed expectations and wanted our project to be successful for our target markets.

Are there any areas for improvement or something tubik could have done differently?

I cannot think of ways for Tubik to improve at this point- unless they want to have a payment process like to take a credit card payment from the USA? But that speaks nothing about the quality of their work or their processes.  It would maybe make it easier for an international client like myself- who lives 25 minutes from my bank 

BACKGROUND

Please describe your company and position.

I am a department head of Scandit

Describe what your company does in a single sentence.

Scandit provides Smart Data Capture solutions - barcode scanning, ID scanning, Shelf Intelligence solutions - that empower front-line workers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tubik to accomplish?

• Visual design of a new developer documentation site
• UX and visual redesign of developer dashboard
• Visual and UX design for new ID scanning product

SOLUTION

How did you find tubik?

Referral

Why did you select tubik over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from tubik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Studio Tubik provided us with UX and visual design support across multiple projects.  Additionally, they provided QA support post-release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tubik helped us achieve our goals in multiple ways:

• allowed us to expand capacity while we searched for new internal teammates
• provided us with a design audit of our current functionality, which it very easy to sell the project internally
• provided UX support and strong visual design direction for our developer dashboard
• provided a launch-ready visual design update and QA support for a successful new product launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project managers at Tubik do a great job of managing expectations around schedules, and communicate proactively in rare occasions that timelines slip. The team is great at responding quickly via Figma messages, on Slack and available to meet on short notice. 

They are able to iterate rapidly when provided with feedback, and follow up proactively when we are slow to provide feedback.

What was your primary form of communication with tubik?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• They are very resourceful and can work quickly and independently.
• Very senior team with strong skillset
• Positive, to-the-point interactions

Are there any areas for improvement or something tubik could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am an executive of HotelCard

Describe what your company does in a single sentence.

Subscription based Online Travel Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tubik to accomplish?

• Rebranding

SOLUTION

How did you find tubik?

Referral

Why did you select tubik over others?

• Great culture fit
• Referred to me

How many teammates from tubik were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Based on the defined brand strategy, Tubik was asked to develop a new brand identity and design for our company. This included a new logo as well as the entire visual appearance of the brand in advertising and on our website. The aim was to create a fresher, more fun brand identity that would appeal to a wider audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

12 months after the launch of the new brand identity, we have doubled the number of new customers. This is not only due to the new branding, but it has certainly helped our growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well coordinated by Tubik and our requirements were well taken care of. The only thing we would have liked was to have had more than 1 option for the logo, but after a bit of tweaking we ended up with the perfect design.

What was your primary form of communication with tubik?

Virtual Meeting

What did you find most impressive or unique about this company?

The ability to understand our strategy and the specifics of the Swiss market, and to deliver a solution that perfectly matches these requirements. They had highly competent team members and nice people to work with.

Are there any areas for improvement or something tubik could have done differently?

Present more than just one option for the logo. Other than this very happy with the outcome.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Superly, which aims to sell voluntary carbon offsets to the crypto industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tubik?

We wanted a website that would draw attention and make our customers' process simple and intuitive.

SOLUTION

How did you select this vendor?

Tubik has won numerous awards and receives great feedback over the web for its design. When we looked at their portfolio online, we were impressed by the consistency of innovation and attractive design.

Describe the project in detail and walk through the stages of the project.

We started with a full branding exercise: Tubik walked us through a process to identify the qualities that our company, Superly, would like to exemplify, among other details. From there we worked through the UX process of each website page we envisioned, followed by the flushing out of the UI.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with a PM in addition to multiple UX and UI designers. In all there were between 3 and 6 resources working on the project at one time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're optimistic that the UX is going to serve our customers well. One of our primary goals was to have a simple website that was easy for users to navigate. We believe that Tubik has achieved this goal. In addition, the aesthetics of the site are above and beyond our expectations - the WOW factor is there.

How effective was the workflow between your team and theirs?

Our project manager, Nick, has been a very effective communicator - which is exactly what we wanted. Every step of the way we have felt clued into what the team has been working on.

What did you find most impressive or unique about this company?

Their ingenuity, especially in the UI space, continues to blow us away. We are routinely surprised by the different ways - different color schemes and graphics, for example - they can present a concept.

Are there any areas for improvement or something they could have done differently?

Because the communication was so good, the project has gone so smoothly. No project goes in a straight line, so there were times when we had to pivot or change direction. But because the communication was so good we felt in complete control and felt comfortable throughout.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing and growth at an educational technology (EdTech) company. We have a digital math platform for the K–12 space that we currently sell to schools and school districts in Sweden and the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with tubik?

We wanted to create a new website with more compelling visuals and dynamic features for the visitors to interact with our product, mission, and us. Since we started our operations in the US, we also needed to create a new site for the US market.

SOLUTION

What was the scope of their involvement?

tubik provides us with web design and UI/UX design services for our website. Our site is built in Webflow, and the team uses Figma for the visual aspects. We’ve just finalized the main project, and we’ll continue to have a smaller collaboration with tubik for additional features and minor fixes. 

How did you come to work with tubik?

We’ve spent between $35,000–$40,000. 

How much have you invested with them?

Last year, we worked with a US consultant who had been working with tubik and recommended them. Additionally, we had done some work with them on a smaller project. Since our consultant also knew them and we were happy with tubik’s previous work for us, we decided to go ahead with this bigger project with them. 

What is the status of this engagement?

We started working together in September 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our website’s traffic and inbound leads have been increasing. Although we’re growing rapidly, and it’s difficult to say how much of our success comes from having a better site, I’m certain tubik’s work has positively impacted our company. 

How did tubik perform from a project management standpoint?

They’re very responsive, accurate in providing timelines, and good at keeping their promises. When we need urgent fixes, they’ve been able to address them within the same day most of the time. 

As for communication, we have calls with them through Google Meet, where we discuss the bigger aspects of the project, like milestones and strategy. For day-to-day work, we’ve invited them to our Slack, where we have close contact with the team. 

What did you find most impressive about them?

In my experience, tubik offers very good value for money compared to some of the other firms I’ve worked with.

Are there any areas they could improve?

They could bring me along in the journey and tell me more about what needs to happen to achieve our goals. For example, sharing how much time will be spent on different parts of the project upfront would help me understand their detailed process better. Although they’ve been transparent about timelines, getting that understanding upfront would be even better. 

Do you have any advice for potential customers?

When working with any agency, it’s important that you have someone on your side who’s responsible for driving the project forward. Additionally, being as clear as possible on your vision and goals will help tubik create something great. Although the team is super skilled, you should be the expert in who your customers are.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Tinloof, a Berlin-based web development agency that supports clients with different types of projects, such as the implementation of a headless CMS, improvements in performance, and creation of web application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tubik?

We've hired tubik to help us with different types of projects:

• Creating of a tax advisor directory
• UX research for the largest non-profit organization
• Polishing designs of a Fortnite agency
• Branding and designing our website
• And more, as we are ongoing doing other projects with them

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided which vendor to select based on their portfolio, expertise, and communication. Tubik aced them all.

Describe the project in detail and walk through the stages of the project.

One of the main projects we've worked is the rebranding and design of our website Tinloof. The process started with a brief we've sent them. They dissected it and then on a call we discussed the details. They proposed different ideas, and with ongoing communication, we ended up going for a certain style.

We kept iterating, until the website was ready. They were extremely flexible, as we've altered the scope mid-way, and they found time to allocate for it. Towards the end, they've also helped us by supporting our modular approach, and adapted the Figma accordingly.

How many resources from the vendor's team worked with you, and what were their positions?

Four:

• Two designers
• one project manager
• one brand designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes. Our new site is going to be attracting more leads thanks to the simplicity they have achieved.

How effective was the workflow between your team and theirs?

Excellent. We communicated via Slack, and also had weekly phone calls. Nick has always been on point with updates and accurate answers.

What did you find most impressive or unique about this company?

Their extremely fast responses, flexibility, and expertise in their craft show that they have tons of experience.

Are there any areas for improvement or something they could have done differently?

None. Very happy so far.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company in San Jose, California, developing safety device and app solutions for families on the go.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tubik Studio?

We had an prototype app that needed to be designed for the best UI/UX experience. We later involved Tubik for our website design as well.

SOLUTION

How did you select this vendor?

We searched online for the best UX/UI developers and shortlisted few. After getting the app audited, and getting their initial approach and proposal, we were impressed and selected them. They also seemed to be a good fit for the kind of app design we were looking for.

Describe the project in detail and walk through the stages of the project.

The team asked the right questions, developed the user journeys along with us.. They later broken down the app into various sections, first presenting the UX pieces and later the UI for them. The app had a lot of features and they streamlined it well. We added several revisions along the way with new feature additions and deletions. All the while they were patient with us and presented with their views on why they had selected a certain way and open to suggestions. From time to time we continue to ask for changes based on the user inputs.

How many resources from the vendor's team worked with you, and what were their positions?

One UX/UI designer for the most part along with the Project manager who also helped out sometimes with the design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the outcome. The app UI/UX is well received by our customers. There was a consistent app UI/UX theme that was maintained throughout the development and having the same designer working with us helped us achieve this.

How effective was the workflow between your team and theirs?

There was one initial call and most of the communication was via email (project scheduling etc) and via Figma for all the app work. It was mostly effective. Having more calls would have improved it further.

What did you find most impressive or unique about this company?

They had excellent UX/UI skills and experience, and always had a key eye on simplicity. They are well versed with industry trends and best practices. They were willing to listen and clarify the choices they made

Are there any areas for improvement or something they could have done differently?

Having more phone calls could have helped with clarifications.