For over 23 years, Troy Web Consulting has served as a trusted guide for organizations navigating complex technology. We bring clarity to complexity and deliver solutions at the leading edge—not the bleeding edge—by experimenting internally, validating rigorously, and implementing only what is proven to create lasting impact.
We believe technology should reduce risk, not create it. Unlike offshore dev shops or bloated enterprise firms, we offer a 100% onshore, collaborative team that balances agency creativity with engineering rigor. We mentor our clients rather than just delivering code, ensuring your team is empowered to manage the solution long after launch.
Our Expertise: We specialize in solving business challenges through custom-tailored software development. We possess the necessary people, process, and capacity to ensure project success across the full Software Development Life Cycle (SDLC).
Core Services:
Custom Application Development: Building secure, scalable software from the ground up.
Software Modernization: transforming legacy systems to reduce technical debt and improve workflows.
Web & Mobile App Development: Creating human-centered digital experiences for iOS, Android, and the web.
UX/UI Research & Design: Validating solutions around real human needs before writing a single line of code.
Technology Stack: We are technically agnostic but highly opinionated on quality. Our core competencies include:
Backend: .NET, Laravel
Frontend: Angular, Vue, React
Mobile: React Native, Expo, NativeScript
CMS: WordPress, Astro
Who We Serve: We are the partner of choice for risk-conscious organizations and B2B businesses in industries, including Healthcare & Medical Tech, Energy & Environmental, Education, and Government.
We have the people, process, and capacity to deliver. Let's talk about your project.
Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Cohoes, NY
Year founded
Founded 2002
Languages
1 Language that we service
English
1 Locations
Cohoes , NY
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.8
/5
What Clients Have Said
Troy Web Consulting offers good value for cost, with pricing fitting various budgets. Clients report investments ranging from $30,000 to $1.3 million, reflecting diverse project scopes and sizes. Their consistent delivery and adaptability contribute to perceived value, making them a reliable partner.
In a few instances, clients noted that earlier projects could have been smoother if they had a better understanding of Troy Web's capabilities, suggesting room for improved initial scope discussions.
Expertise in Custom Software Development
Troy Web Consulting excels in developing custom software solutions across various industries such as education, healthcare, and insurance. Their tailored approaches have addressed unique client challenges effectively.
Personalized and Reliable Service
Clients appreciate the personalized attention and reliability provided by Troy Web Consulting. They are described as a partner who genuinely cares about client success, offering a friendly yet professional service.
Valuable Strategic and Technical Expertise
Troy Web Consulting is recognized for their strategic insights and technical expertise in areas like AWS, Azure, and .NET. Their guidance has been crucial in helping clients achieve their project goals.
Strong Project Management and Timely Delivery
Clients consistently praise Troy Web Consulting for their effective project management, timely deliveries, and responsiveness. They maintain clear communication and adapt to changes efficiently, ensuring project success.
Improvements in Compliance and Efficiency
Troy Web Consulting has enabled clients to improve compliance with regulations and enhance operational efficiency, particularly in sectors such as education and healthcare.
"Our partnership is highly valued due to the team's exceptional service and responsiveness."
Feb 19, 2026
Senior Geologist & Project Manager, GWPC
Dan Jarvis
Verified
Energy & natural resources
Oklahoma City, Oklahoma
11-50 Employees
Online Review
Verified
A nonprofit organization hires Troy Web Consulting to design and deploy a customized RBDMS platform. The team has developed a new Field Inspection System and configured a Well Plugging Management System.
Troy Web Consulting has equipped the client with a modern web-based technology stack that manages the full well lifecycle and supports well-plugging management. The team has been attentive, flexible, and committed to the project. They have also delivered weekly releases on time and within budget.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Geologist/Project Manager of GWPC
Describe what your company does in a single sentence.
The Ground Water Protection Council (GWPC) is a nonprofit organization that supports state regulatory agencies dedicated to protecting the nation's groundwater supplies by promoting best management practices and effective laws regarding water quality and sustainability.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
1) To design, build and deploy the core RBDMS platform customized for the state of Oklahoma
2) Custom design a new Field Inspection System
3) Configured and customized oil and gas Well Plugging Management System
4) AI agententic augmented services
SOLUTION
How did you find Troy Web Consulting?
Referral
History on other projects
Why did you select Troy Web Consulting over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Troy Web Consulting were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The State of Oklahoma's scope of work focuses on modernizing its oil and gas regulatory systems through the RBDMS OKIES and RBDMS Plugging projects. The initial phase focused on core user functionality, including the Intent to Drill (ITD) form, other oil and gas well lifecycle forms, credit card processing, and integrated Operator/User/Authorization management with SSO. Critical system upgrades included a .NET platform migration and establishing connectivity with the IMS API, OGIMS API, and Laserfiche. Concurrently, the RBDMS Plugging Management project manages the well-plugging process by developing a new Plugger Workflow, defining Bid Package Entities, and enabling the generation of system-required PDFs and letters
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The most effective measure of success is the mutual benefit achieved for the current state, and for future states by equipping the energy regulator program with a modern web-based technology stack capable of managing the full well lifecycle and comprehensively supporting the well-plugging management process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Troy Web consistently delivered weekly platform releases to production, ensuring they were on time and on budget by utilizing Agile Project Management and Agentic Workflows. Troy Web demonstrated remarkable attentiveness and quick responsiveness, showcasing their flexibility and strong commitment to the project.
What was your primary form of communication with Troy Web Consulting?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Our partnership is highly valued due to the team's exceptional service and responsiveness, which ensures this reliable and complex platform is consistently supported. The robust design, prototying and code quality are further strengthened and enhanced through the use of AI.
Are there any areas for improvement or something Troy Web Consulting could have done differently?
None at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Development & Design for Educational Service Agency
Other Application DevelopmentUX/UI DesignWeb Development
Confidential
May 2016 - June 2028
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are big enough to be reliable and small enough to maintain friendly, highly personalized service."
Apr 15, 2026
Statewide Team Leader, Educational Service Agency
Anonymous
Verified
Education
Pine City, New York
1,001-5,000 Employees
Online Review
Verified
Troy Web Consulting has developed and designed a custom web app for an educational service agency. The team's solution allows school districts to manage software product inventories and compliance activities.
Troy Web Consulting's platform has drastically improved compliance and allowed school districts to meet state regulatory requirements swiftly and efficiently. Troy Web Consulting has provided a personalized service, maintained a focus on quality, and been reliable, responsive, and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Statewide Team Leader of an educational service agency
Describe what your company does in a single sentence.
We are a consortium of educational service agencies that provide technology support to K-12 school districts across New York State.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
To build a custom web-based software application for school districts to manage the inventory of software products available to school while ensuring they adhere to the various compliance requirements
We continued work with Troy Web to enhance the original inventory tool to focus on requirements of the NIST CSF regarding data classification.
SOLUTION
How did you find Troy Web Consulting?
Referral
Other
Why did you select Troy Web Consulting over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Other
How many teammates from Troy Web Consulting were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project began a decade ago as a website listing page with basic signup forms. Over time, the scope of the project has expanded to a full software platform for school districts and software vendors to coordinate various compliance activities. Troy Web Consulting has handled everything, down to the actual hosting and maintenance of the cloud infrastructure. Year over year, Troy Web works with us on a variety of feature development activities to either offer new capabilities for the users or adapt to changes in compliance rules and regulations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Drastic improvements in compliance - the ability for our school districts to be able to both comply and re-assure their students & parents that state regulatory requirements are being met swiftly and efficiently. Access to the information provided by the tool is used to monitor state data privacy compliance regulations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Over the years we have had a few project managers working with us from Troy Web. They typically apply just the right amount of communication and coordination without slowing down productivity. Our access to the technical team to keep information flowing as efficiently as possible has been a key element of both the success of the work and the ability for us to maintain our budget. There have been a few unforeseen scope changes or timeline changes over the years, but nothing disruptive. Communication was always at the forefront of their work with us and we have collectively always been able to adapt very easily.
What was your primary form of communication with Troy Web Consulting?
Virtual Meeting
What did you find most impressive or unique about this company?
They are big enough to be reliable and small enough to maintain friendly, highly personalized service. To this day, I can call the CEO on his cell phone, and he picks up or gets right back to me. I rarely do that as the team mostly handles everything. Occasionally, I need to discuss contract language or something strategic, and I have easy access to the executive team. Aside from easy access, the quality of their work is always a top priority for them and we have had no quality issues in 10+ years. I can't think of a time the system went down or was unexpectedly unavailable.
Are there any areas for improvement or something Troy Web Consulting could have done differently?
In the earlier stages of the project, I don't think we knew just how much Troy Web could do and we used other vendors on aspects of the system that we could have had Troy Web handle. Things would have been much easier. Perhaps if we had a better sense of how broad their capabilities were, we could have saved some time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development & Design for Hearing Aid Insurance Company
Web DesignWeb Development
$1,000,000 to $9,999,999
Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"Troy Web Consulting is genuinely interested in our business and works together to bring it forward."
Mar 11, 2026
Development Manager, My Essentials LLC
Bradley Stewart
Verified
Insurance
Johnstown, New York
11-50 Employees
Online Review
Verified
Troy Web Consulting provides web development and design services for a hearing aid insurance company. The team has built a customer enrollment portal and implemented financial and accounting features.
Thanks to Troy Web Consulting's efforts, the client has experienced significant business growth and improved processes. The team is genuinely interested in the client's business and collaborates to help it grow. Moreover, Troy Web Consulting has been consistent and timely and delivered quality work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Development Manager of My Essentials LLC
Describe what your company does in a single sentence.
Insure hearing aids for multiple manufacturers across the US.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
Insurance management portal
Customer management portal
SOLUTION
How did you find Troy Web Consulting?
Referral
Why did you select Troy Web Consulting over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Troy Web Consulting were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Modernize the business for scale and maintain the system going forward. This is a short list but there's much more.
Customer enrollment portal
Maintain PCI, NYS DFS, and various state deparment of isurance regulatory requirements
Implement major financial and accounting features
Design system to enhance usability and efficency
SOC II Type 2 compliance
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have experienced incredbile growth since we've partnered. Over the years we have improved processes across the board. The impact has been massive for our business and Troy Web has played a major role. They've scaled their efforts admirably to match our demands time after time.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We are happy to report that they are consistently on time and deliver. Often their input enhances our objectives without delaying our timeline.
What was your primary form of communication with Troy Web Consulting?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Troy Web Consulting is genuinely interested in our business and works together to bring it forward. We talk about our relationship as a partnership and that's really what they offer. I am extremely pleased with the work and dedication to our business. We have done so much together and I'm excited to see what we accomplish going forward.
Are there any areas for improvement or something Troy Web Consulting could have done differently?
With any business we have challenges. I'm happy to report that I can't really offer any areas of improvement. We constantly work togther to address any area of need.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
"I would absolutely recommend them
Healthcare System & Mobile App for HealthTech Company
API DevelopmentCustom Software DevelopmentMobile App Development
Troy Web Consulting has developed and deployed a set of healthcare systems and mobile apps for a healthcare tech company. The project includes manual and automated testing and AI agent-augmented services.
Troy Web Consulting has delivered the platform and mobile app on time and within budget, resulting in a win-win situation for the client and their end customers. The team is responsive and provides excellent service, making them a reliable partner. Their flexibility is also commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder and Chief Technology Strategist of UTMHealthcare, LLC
Describe what your company does in a single sentence.
Builds RPM Healthcare monitoring systems for various healthcare markets
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
To design, build and deploy our core set of healthcare systems and mobile apps
Full set of manual, unit, intergration and automated testing
AI agent augmented services
Provide superior support for our staff in solving user issues
SOLUTION
How did you find Troy Web Consulting?
Online Search
Why did you select Troy Web Consulting over others?
High ratings
Close to my geographic location
Great culture fit
Company values aligned
How many teammates from Troy Web Consulting were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project objective was to develop HIPAA-compliant mobile and web applications for hospital staff to monitor their most at-risk patients. The system, built for UTMHealthcare, LLC (UTM), was a Remote Patient Monitoring (RPM) solution focused on patients discharged with conditions like COPD, Congestive Heart Failure, or Pneumonia. Key goals were to assist hospital staff, eliminate hospital reimbursement chargebacks from 30-day readmittance, and implement a turnkey RPM solution. The components included an iOS and Android mobile client app, a web-based dashboard, and a server application with an encrypted, HIPAA-compliant database. Functionality required included recording patient answers, relaying them to staff, sending care alerts, and supporting BlueTooth Low Energy (BLE) biometric devices. The resulting system improved ease of use for patients and staff to report and monitor status, while ensuring the security of sensitive patient information.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Best measurement of success looks to be a win win for the Patient and for Hospitals, where the patient gets the highest level of at home monitoring when they need it the most and hospitals get to provide this level of service when helping to control cost
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivered many releases of the platform and mobile app on time and on budget using a Agile Project Management
What was your primary form of communication with Troy Web Consulting?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The level of service and responsiveness of the whole team makes this a great partnership providing a solid plateform we have relied on for years
Are there any areas for improvement or something Troy Web Consulting could have done differently?
They've been flexible over the years
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Middleware Development & API Modification for Labor Union
API DevelopmentApplication Management & SupportMobile App Development
Confidential
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"No job is too big or too small for Troy Web Consulting's consistent effort."
Oct 30, 2024
Director of Information Technology, NYS PEF
Joe Cocci
Verified
Other industries
Latham, New York
51-200 Employees
Online Review
Verified
Troy Web Consulting has built middleware and modified an API to integrate legacy apps with a new mobile app for a labor union. The team has integrated the software with the new app, tested it, and deployed it.
Troy Web Consulting's work has ensured seamless transactions by enabling members to log into the new app using existing credentials, achieving fast login processing times with no impact on other apps. The team demonstrates efficient management, meets deadlines, and responds promptly to inquiries.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Information Technology of NYS PEF
Describe what your company does in a single sentence.
In New York State, PEF (Public Employees Federation) is the primary labor union representing professional, scientific, and technical employees in state service.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
A technical development partner to complement our in-house team on web technologies, including site development, deployment, and API interoperability.
SOLUTION
How did you find Troy Web Consulting?
Referral
Why did you select Troy Web Consulting over others?
Close to my geographic location
Pricing fit our budget
Referred to me
How many teammates from Troy Web Consulting were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
This project aimed to develop middleware and modify the existing API to integrate legacy applications with a new third-party mobile app, creating a seamless experience for members. Deliverables:
Middleware development and API modifications to ensure compatibility with the third-party mobile app
Successful integration and thorough testing with the new third-party mobile app
Deployment to production and post-launch support
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Members successfully log into the new app using existing credentials, ensuring a seamless transition.
Fast login processing times with no impact on other applications that rely on the same technical resources.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was professional and efficient, with a dedicated project manager and lead developer ensuring timely delivery despite the complexities of legacy login dependencies. They responded promptly to all project-related inquiries.
What was your primary form of communication with Troy Web Consulting?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
No job is too big or too small for Troy Web Consulting's consistent effort.
Are there any areas for improvement or something Troy Web Consulting could have done differently?
Nothing specific comes to mind for this project in particular.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Food Pantries Nonprofit
Custom Software DevelopmentIT Strategy Consulting
Confidential
July 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were a wonderful partner in assisting us and the state meet our goals."
Sep 23, 2024
Consultant, The Food Pantries for the Capital District
Anonymous
Verified
Other industries
Albany, New York
1-10 Employees
Online Review
Verified
Troy Web Consulting has built a graphical interface for a food pantries nonprofit. The map allows users to find food resources. The team has also built a back-office application with data upload capabilities.
Troy Web Consulting's efforts have helped the client grow their map support from four to 62 counties. The team has been timely, knowledgeable, and responsive. Moreover, they have stayed within budget. Their culture has matched the client and has ultimately led to a positive collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a consultant - on behalf of of The Food Pantries for the Capital District
Describe what your company does in a single sentence.
A Consortium of local food pantries for a 4 county area. We provide administrative support to over 70+ food pantries. We are a not-for-profit.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
Development and Support for a referral support desk software.
Development of a graphical user interface that provides the public the ability to find food resources throughout the state.
SOLUTION
How did you find Troy Web Consulting?
Referral
Why did you select Troy Web Consulting over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Troy Web Consulting were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Assisted us with developing a vision we had for an easy to use graphical interface for the public to find food resources within the 4 counties of the Capital District. This service has grown to now a NYS-wide resource that helps support citizens to find food resources easily.
They also helped us create a back-office application so we and our partners could upload data to support the map. This was extremely important especially during COVID when our information was constantly changing. They were a wonderful partner in assisting us and the state meet our goals.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our map support has grown from supporting 4 NYS Counties to supporting all 62 counties and allowing us to become the source of truth regarding food resources well beyond our initial responsibilities.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were timely - on time and on budget. They were knowledgeable and responsive.
What was your primary form of communication with Troy Web Consulting?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their culture matched ours. They are a true partner.
Are there any areas for improvement or something Troy Web Consulting could have done differently?
Not that I can see.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Remote Patient Monitoring Platform
"Their professionalism and skill set are second to none, providing enterprise-grade quality at every release."
Jul 24, 2023
Head of IT & Technology, UTM Healthcare
Brandon Lachterman
Verified
Other industries
Hudson, New York
11-50 Employees
Online Review
Verified
Troy Web Consulting provides ongoing app development services for a remote patient monitoring platform. The team is responsible for building the server structure, API, and design.
Thanks to Troy Web Consulting's work, the client has scaled their business to new heights and evolved their app to keep up with current standards. The team is highly professional and efficient. They meet weekly to discuss progress, provide immediate support when needed, and communicate effectively.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of IT and technology of UTM Healthcare
Describe what your company does in a single sentence.
We provide a remote patient monitoring app to assist patients at home to send their vital readings to their doctors for remote assisted care and monitoring.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
Assist by building our app and backend
SOLUTION
How did you find Troy Web Consulting?
Referral
Why did you select Troy Web Consulting over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Troy Web Consulting were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The work has been an ongoing project to provide support and continuous development of our app for IPhone, and build the server structure, api, and design to ensure that we are able to scale as needed during the duration and future of this project.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We could simply not have done any of this without them. They helped us from the conception phases all the way to us now scaling to new heights. Our API has grown to incorporate every strategic turn we've needed, as well as our app evolving to always keep up with current standards.
We were able to have their friendly, knowledgeable, and professional council every step of the way. Their professionalism and skill set are second to none, providing enterprise-grade quality at every release, patch, design, and update.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Projects have always been prompt. If any unforeseen delay occurred (which was rare), they were very communicative to make sure we were never in the dark at every step of the way. When we needed immediate support, they provided emergency service into the night and early morning hours to ensure that they could assist us in getting back online.
Also, we meet weekly to discuss projects and development, where every new feature we suggest is talked through, and a professional, realistic plan is set into motion. We have yet to find a curveball that they havn't been able to handle.
What was your primary form of communication with Troy Web Consulting?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
This company is absolutely top grade quality, what I would expect to find for any of the largest enterprise companies, but in a down to earth, friendly culture. Their many years of experience and amazing track record is a great reflection of their values, and they're truly masters of their craft.
They deliver on all the promises they speak of, and provide a calm guidance through any part of the development cycle you may be in. Its not common to find such a perfect mixture in a software dev company.
Are there any areas for improvement or something Troy Web Consulting could have done differently?
Nothing comes to mind. We are very happy with the service over the years.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
AWS Migration for CRO Company
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are as interested, as excited, and work just as hard as we do to make sure this is a success for my company."
Mar 2, 2023
Founder & Chairman, CytoDynamic Solutions
Stephen Higgins
Verified
Other industries
Albany, New York
1-10 Employees
Online Review
Verified
Troy Web Consulting was hired by a CRO company to help with their AWS migration. Their goal is to expand their program to offer more functions to their customers.
Troy Web Consulting has reached the MVP SaaS goal with high accurate and verifiable analysis. They have far exceeded the client's expectations and have treated each client as if they are their only one.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder/Chairman of CytoDynamic Solutions
Describe what your company does in a single sentence.
We are a CRO focused on the solving the chronic wound healing paradigm.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Troy Web Consulting to accomplish?
Software testing/improving/expanding
AWS SaaS platform
Website
SOLUTION
How did you find Troy Web Consulting?
Referral, Other
Why did you select Troy Web Consulting over others?
High ratings, Close to my geographic location, Pricing first our budget, Great culture fit, Good value for cost, Referred to me, Company values aligned, Other
What was the size of Troy Web Consulting’s team?
2-5 Employees
What was your primary form of communication with Troy Web Consulting?
In-Person Meeting, Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
Troy Web Consulting was instrumental in helping to streamline and perfect the raw quantitative analysis program created by my company. This has allowed us to expand the program to offer more functions for our customers. In addition to this, they were able to edit and update my initial webpage and migrate everything to the AWS platform.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
MVP SaaS goal reached
Highly accurate and verifiable analysis
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Troy Web Consulting was ahead of the timetable for the project deliverable. Their project manager would discuss the needs, collect the required information and datasets from me and forward it on to the engineers on the TWC team.
The results coming back from the engineers was extremely fast, and in some cases we needed to play catchup on our end. They far exceeded our hopes and expectations.
What did you find most impressive or unique about this company?
They treat each client as if they are their only one. They are as interested, as excited and work just as hard as we do to make sure this is a success for my company.
Are there any areas for improvement or something {provider_name} could have done differently?
Absolutely nothing. Every single step of the process has been great - from project scope, to the quote and payment processes, to the whiteboarding and level of care and production. I have been nothing short of extremely satisfied by my decision to work with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation & Web App Dev for Nonprofit Trade Assoc
IT Staff AugmentationWeb Development
Confidential
July 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They are excellent and very responsive to communicating through various mechanisms.”
Mar 22, 2021
VP of Information Systems, Nonprofit Trade Association
Anonymous
Verified
Other industries
Latham, New York
1-10 Employees
Phone Interview
Verified
Troy Web Consulting provides ongoing staff augmentation services for a nonprofit trade association. Their team members are helping to build a complex web application utilizing Azure, React, and the SQL server.
Troy Web Consulting successfully executes a top-quality service. They maintain communication through various channels and participate in periodic touch-base meetings to provide status updates. The in-person kickoff meeting has been a highlight of the engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of information systems for a nonprofit trade association.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
We brought them on to develop a complex web application. Our challenge was that we didn’t have the technical capability on staff to be able to do such a large project. Troy Web Consulting allowed us to have the expertise without us needing to permanently have that type of resource on staff.
SOLUTION
What was the scope of their involvement?
They’re providing staff augmentation services. Their team utilizes the whole Microsoft Azure ecosystem, specifically SQL server, services in Azure, storage accounts, and web applications. The frontend was developed using Azure framework, React framework, SQL Server, and .NET. We knew the base architecture we wanted. We went with Azure and SQL Server for lots of reasons; it looked good and it was something Troy Web Consulting had skill in.
What is the team composition?
We’ve worked with 6–8 team members. It has varied over the course of the engagement, and there’s naturally been turnover as well.
How did you come to work with Troy Web Consulting?
I’ve known about Troy Web Consulting for 15 years. One of my previous coworkers used to moonlight with them. He also worked at a couple of other companies with the founder and VPs of Troy Web Consulting. He had a long history with them, so I didn’t need to do a lot of research. They were highly capable, and there was established trust.
What is the status of this engagement?
Our ongoing engagement started around July 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They provide a top-quality service for us.
How did Troy Web Consulting perform from a project management standpoint?
We typically communicate through a combination of phone calls and email. Some things require a phone call, and I certainly email the developers I work with. We use a ticketing system for tracking bugs or features that were being developed.
We have periodic meetings to touch base and provide status updates. Their team has worked remotely for the majority of this engagement. They are excellent and very responsive to communicating through various mechanisms.
Are there any areas they could improve?
No, nothing comes to mind.
Do you have any advice for potential customers?
We started the project off with an in-person kickoff meeting. That allowed us to be in the same room, and I could explain the scope of the application. It’s certainly not required, but I valued that. I prefer some face-to-face contact occasionally, so I'd recommend that. Troy Web Consulting can make it happen.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Redesign for Nonprofit Organization
Web Development
Less than $10,000
Sep. - Dec. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Troy Web Consulting really does care about their clients and to go above and beyond to meet the client's needs."
Feb 24, 2021
Development Assistant, Joseph's House & Shelter
Anonymous
Verified
Other industries
Troy, New York
51-200 Employees
Online Review
Verified
A nonprofit organization hired Troy Web Consulting to build and design their new website. The goal is to create a user-friendly, clean, and elegant site for the visitors.
Troy Web Consulting was able to deliver the site on time. The team was flexible and professional in handling changes that the client requested. They conducted meetings twice a week using Google meet throughout the duration of the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Joseph's House and Shelter is a nonprofit organization located in Troy and Albany. Our mission is to provide non-judgmental services to end homelessness. My position at Joseph's House is Development Assistant.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Troy Web Consulting, and what were your goals?
Joseph's House and Shelter hired Troy Web Consulting to build and design a new agency website for our organization. Our goals was to have a website that was user friendly to manage as well as clean and elegant for the viewer. We asked that the website to be completed by November and Troy Web Consulting did just that.
SOLUTION
How did you select Troy Web Consulting and what were the deciding factors?
We selected Troy Web Consulting because they are affordable and local. Troy Web Consulting is also extremely flexible and easy to work with.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Client sign off was in September Project Planning and Design was in September Development and Implementation was in September Quality Assurance Testing was in September.
Client Review and Approval was in October Change order application was in November Changes added and Redesigned in November Project Deployment was in December The technology used is Member Space and Square Space
How many people from the vendor's team worked with you, and what were their positions?
I worked with one staff member from Troy Web Consulting. Firmin Alexander {Marketing Manager}.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Troy Web Consulting went above and beyond to design, build, and deliver a whole new website for our agency. We added changes late into the development and they still continued to deliver on time and were extremely flexible within the changes. Joseph's House and Shelter couldn't have asked for a better organization to work with.
Describe their project management style, including communication tools and timelines.
Firmin and I met twice a week through Google meet until the website was completed. Firmin walked me through how to use the website in each meeting as well as asking what changes needed to be made per our request.
What did you find most impressive or unique about this company?
They are so incredibly flexible and professional. Troy Web Consulting really does care about their clients and to go above and beyond to meet the client's needs.
Are there any areas for improvement or something they could have done differently?
Not that I can think of. It was truly an honor working with them on this project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-10 of
16 Reviews
Our Story
We're a 100% onshore multidisciplinary team of designers, engineers and strategists with 20+ years in custom software, mobile and web development. We prioritize security, scalability and practical innovation (validated in an internal R&D lab) and deliver end-to-end services from analysis and prototyping to long‑term support. We serve healthcare, government, energy, education, nonprofits and enterprise clients, powering platforms that scale to user growth and measurable program outcomes.
What Sets Us Apart
Adaptive "Hybrid" Agile Methodology
We blend the flexibility of Agile with the predictability of traditional project management. This hybrid approach allows for innovation while strictly adhering to budget and timeline constraints—critical for their clients in regulated sectors like government and energy for example.
Design-Led Modernization
We prioritize "Discovery & Design" before writing code. By applying Design Thinking to legacy system updates, we validate user needs early. This ensures that we don't just patch old software, but transform it into intuitive tools that solve specific business problems without wasted effort.
Top 1% Reliability & Stability
Named to the Clutch 1000 (top 1% globally), Troy Web relies on a cohesive, stable onshore team rather than a revolving door of freelancers. This low-turnover culture ensures consistent institutional knowledge throughout your project, eliminating the communication gaps common in agency work.
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