For over 23 years, Troy Web Consulting has served as a trusted guide for organizations navigating complex technology. We bring clarity to complexity and deliver solutions at the leading edge—not the bleeding edge—by experimenting internally, validating rigorously, and implementing only what is proven to create lasting impact.
We believe technology should reduce risk, not create it. Unlike offshore dev shops or bloated enterprise firms, we offer a 100% onshore, collaborative team that balances agency creativity with engineering rigor. We mentor our clients rather than just delivering code, ensuring your team is empowered to manage the solution long after launch.
Our Expertise: We specialize in solving business challenges through custom-tailored software development. We possess the necessary people, process, and capacity to ensure project success across the full Software Development Life Cycle (SDLC).
Core Services:
Custom Application Development: Building secure, scalable software from the ground up.
Software Modernization: transforming legacy systems to reduce technical debt and improve workflows.
Web & Mobile App Development: Creating human-centered digital experiences for iOS, Android, and the web.
UX/UI Research & Design: Validating solutions around real human needs before writing a single line of code.
Technology Stack: We are technically agnostic but highly opinionated on quality. Our core competencies include:
Backend: .NET, Laravel
Frontend: Angular, Vue, React
Mobile: React Native, Expo, NativeScript
CMS: WordPress, Astro
Who We Serve: We are the partner of choice for risk-conscious organizations and B2B businesses in industries, including Healthcare & Medical Tech, Energy & Environmental, Education, and Government.
We have the people, process, and capacity to deliver. Let's talk about your project.
Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Cohoes, NY
Year founded
Founded 2002
Languages
1 Language that we service
English
1 Locations
Cohoes , NY
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Troy Web Consulting offers competitive pricing, with project costs ranging from $30,000 to $1.3 million. Clients consistently highlight their good value for cost, reliable delivery, and responsive service, making them a strong choice for various project sizes.
Overall, Troy Web Consulting has a high level of customer satisfaction, with clients expressing trust and confidence in their capabilities. Their ability to deliver reliable, innovative solutions is frequently highlighted as a key strength.
Strong Industry Expertise
Troy Web Consulting is praised for its expertise in diverse industries, including healthcare, education, and energy. Clients appreciate their ability to tailor solutions to specific industry needs, supporting complex projects with specialized knowledge.
Improvements in Project Management
While project management is generally strong, a few clients mentioned past issues with disjointed work. These have been addressed with the hiring of dedicated project managers, resulting in improved coordination and delivery.
Alignment with Client Values
Several clients noted that Troy Web Consulting's values align well with their own, enhancing collaboration. This cultural fit is seen as a significant factor in the success of their partnerships and projects.
High-Quality Deliverables
Troy Web Consulting consistently provides high-quality deliverables, including robust software solutions and user-friendly interfaces. Clients report satisfaction with the final products, which often exceed expectations and enhance operational efficiency.
Exceptional Customer Service
Clients consistently commend Troy Web Consulting for their excellent customer service, responsiveness, and willingness to address client needs promptly. Their team is described as friendly, knowledgeable, and professional, fostering strong partnerships.
"Knowing that our system is reliable and can operate on its own during weekends is a huge relief."
Aug 22, 2017
Advantedge Education
Anonymous
Verified
Education
Albany, New York
1-10 Employees
Phone Interview
Verified
Troy Web built a marketing website with an integrated third-party online learning platform, CMS, and virtual payment functions. The team maintains the website, which is used by healthcare professionals for continuing education.
The website and API calls are highly stable and secure, demonstrating Troy Web’s expertise and understanding of industry requirements. Troy Web fosters trust because of their outstanding communication, professionalism, and attentiveness.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the co-founder and co-president of Advantedge Education, Inc. We specialize in online continuing education for primarily for healthcare professionals. Most of our users are individuals who are seeking licensure in New York state.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
As a brand-new small business, we needed a marketing website. We also needed a platform for students to access their online learning content. They needed to be able to enroll on their own, receive their grade, complete an evaluation form, and then have access to a certificate of completion. Security was also a concern since our daily data transfer contains very sensitive and personal student information.
SOLUTION
What was the scope of their involvement?
Troy Web built our marketing website using a language called ColdFusion. I did the wireframe for the website, but the design was definitely a combined effort. There was quite a bit of back and forth in working with the developers at Troy Web.
They integrated our site using the SCORM Cloud API, which we use to host our courses and track learners’ activity. Once a student passes a course, this triggers a call from SCORM Cloud and a series of tasks. The site prompts the student to complete an electronic evaluation which is required to access their certificate of completion.
Troy Web also built out our student database and a secure daily transfer to The New York State Education Department. They helped us integrate with Braintree software for our credit card processing.
Troy Web also built a basic content management system that allows us to edit the content and add graphics on our site. However, we need to reach out to Troy Web if want to add new pages.
What is the team dynamic?
We worked with Jon [CEO, Troy Web Consulting], Mark [Senior Consultant, Troy Web Consulting], and two main developers.
How did you come to work with Troy Web Consulting?
We interviewed a number of companies that I found through Google searches. I also got recommendations from my network in the e-learning industry and from friends. Security was very important to us, and it was obvious that Troy Web agreed. We decided to go with them because we felt they could deliver on security.
How much have you invested with them?
We have spent $30,000–$40,000 on their services.
What is the status of this engagement?
We began working January 2013 and launched in May 2014. They're still helping us manage the site.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
In my former job, we would experience a major server crash of our online course host every year, without fail. The worst crash was so bad it corrupted student data, which was an absolute nightmare. In contrast, our site has been incredibly stable. I can honestly say that with Troy Web and using ColdFusion, we have not had any major server incidents in the past 3 ½ years that we have been live. It has been a very reliable system.
How did Troy Web perform from a project management standpoint?
They are definitely good communicators. We use Assembla for tickets if there is an error or if something that happens that we are unable to resolve on our own. There's definitely ongoing communication, both with the developers and the leadership team. We don't feel like we’ve been abandoned once the site went live. Jon and Mark would reach out from time to time to see how things are going.
What did you find most impressive about them?
I can ask for a list of improvements and when it's returned, I trust that they are completed. That means I don't need to waste my time with excessive testing or going back and forth, which is refreshing. When we get a bug, it's usually fixed within the hour. We are just a team of two, so knowing that our system is reliable and can operate on its own during weekends is a huge relief. They are always incredibly professional, transparent, and detailed.
Are there any areas they could improve?
Last year, a 15-year-old from the Philippines who calls himself an ethical hacker let us know that we had a security flaw on our site. He found that someone can enter code [SQL injection] in the data field where we ask for email addresses. On our side, we are not advanced enough to test to make sure that doesn't happen. He was also able to uncover our hosting information. Someone who is an advanced hacker would be able to do a lot with that information.
We brought it up to Troy Web, and they were upset that it had been missed in their testing. My main recommendation for them would be to have better checks and balances during the testing phase prior to the site launch date to prevent something like that from happening again. We were very lucky that nothing happened prior to this discovery by the ethical hacker. And, of course, this issue was resolved immediately by Troy Web and to our satisfaction.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"They delivered beyond our expectations for a small business. We have a system that is reliable and stable."
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Portal Overhaul for Insurance Company
Web Development
$1,000,000 to $9,999,999
May 2016 - Ongoing
4.5
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"They took a keen interest in the success of the relationship between our organizations."
Aug 11, 2017
VP of Applications, Insurance Agency
Anonymous
Verified
Financial services
New York, United States
1,001-5,000 Employees
Phone Interview
Verified
Troy Web Consulting is providing technology translation services for member portals from ASP to .NET. They made the site mobile-friendly and enabled the WCAG 2.0 accessibility standard.
Strong senior leadership and fast communication were an asset to this partnership. With a user base of 22 million people, the improved functionalities made for positive feedback. Troy Web Consulting accommodated their work to changing requirements and delivered everything on budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the VP of Applications for an insurance company based in New York State.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
Our web portals are used by our members, providers and benefit administrators to take advantage of their benefits. We needed to translate these portals from ASP to .NET because ASP is no longer a supported technology for Microsoft. We don't have a large staff on our web team and this is a pretty big project.
SOLUTION
What was the scope of their involvement?
We have about 10 different member portals in particular, and all of those have multiple pages inside them, close to the tune of 100 pages. We needed an organization that could scale up and do those conversions from ASP to .NET in addition to performing the testing for us. The members' side of the project is complete but there are about four additional portals that are following on.
Troy Web Consulting enabled mobile responsive designs for our site so that when viewed on different sized devices, the site actually appears in a friendly manner on the different screen size. We also had them implement WCAG 2.0, which is an accessibility standard. This allowed our sites to be used by people that are visually impaired. The work on this was in parallel to our other project and was done on a much shorter timeline.
What is the team dynamic?
The size of the team varied. We probably had about three to four people when they were figuring out how to approach things, but it can get up to about 10 or 12.
How did you come to work with Troy Web Consulting?
It was word of mouth, I knew that they existed. We bid this job out to three different organizations. Troy Web Consulting essentially took our raw source code and did an estimate to determine how much work it was and won the bid.
How much have you invested with them?
Probably close to the tune of about $1.3 million.
What is the status of this engagement?
We started in May 2016, and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
In terms of the number of users, our membership is close to 22 million lives. That's both the subscribers to our health care and their dependents for our vision care.
Their work was primarily translation, but there have been some real improvements. The provider search is one area. This search is used when a member is looking for a doctor or a store that can provide services to them, and this function was improved. People are also excited about the ability to view the portals in a friendly way on their tablets or phones.
How did Troy Web Consulting perform from a project management standpoint?
They were very good, they were receptive to feedback. They accommodated to changes in scope that crept in there, as often happens with projects like this. At the end of the day, they delivered on the timeline we sought. I will say that our plans were somewhat convoluted, there are a lot of different test cases. It took a while to get from where they thought they were done, to actually closing out defects that had been identified in the testing process. That was a lengthy period.
We had a weekly status call for all of the stakeholders to participate in. Also, our internal developer was in daily communication with some of the team members that Troy Web had in their office. We do have the benefit of being only about seven or eight miles apart, so we did get together several times over the course of the project to do face to face sessions.
What did you find most impressive about them?
I would say the senior leadership at Troy Web was particularly great. They took a keen interest in the success of the relationship between our organizations. If I ever had to escalate, which was very rare, they were responsive and communicative.
Are there any areas they could improve?
There are some lessons learned on both sides that we can leverage to improve the process. A better understanding, on their part, of the complexity of what's available to certain members or groups and how that impacts the behavior of the web portals would have been good. That way, they could have done a more thorough unit testing job prior to giving us the code.
RATINGS
4.5
Quality
4.0
Service & Deliverables
"The amount of testing going back and forth, that had to take place towards the latter third of the project, could have been a little better."
Schedule
4.0
On time / deadlines
"Again, just that the testing period was drawn out."
Cost
5.0
Value / within estimates
"They came in on the budget that they said they were going to come in on."
Willing to Refer
5.0
NPS
"I have referred them already.
Software & App Dev for Environmental Non-Profit
Custom Software Development
Confidential
Sep. 2012 - Sep. 2016
4.5
Quality
4.5
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"They go above and beyond and point out any potential pitfalls from a project management and software standpoint."
Jul 25, 2017
Consultant, Environmental Non-Profit
Donald Drazan
Verified
Energy & natural resources
New York City, New York
1-10 Employees
Phone Interview
Verified
Troy Web Consulting assisted in building a data management system that helps states regulate the oil and gas industry. The team worked on the main software, as well as enhancements and web-based applications.
The new software has helped 25 states become more transparent, improving overall public perception. Troy Web Consulting excels at project management and communication. The team goes above and beyond and makes thoughtful and useful recommendations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I own a consulting firm serving, primarily, two clients. I act as coordinator for a number of projects with one client and also represent them in dealing with a number of developers. The client is a state-based organization that assists states in developing software for the regulation of the oil and gas industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
Our client is a state-based organization that assists other states in developing software for the regulation of the oil and gas industry. There are roughly 25 states that use a product called the RBDMS [Risk Based Data Management System], and Troy Web is one of a handful of consultants that work with our client and are familiar with the system.
SOLUTION
What was the scope of their involvement?
The RBDMS tracks and assists states in regulating the oil and gas industry. It's our primary product suite, along with a number of additional tools that states can use under this umbrella. Troy Web has installed the base application and made some enhancements to it for one state in particular. They've also worked on a number of enhancement tools including one called "Well Finder", which is a public access system to see the wells that are in their particular area. They've also worked on a field inspection utility tool, as well as a well bore diagramming tool. It ties back to the best set for a particular state.
Troy Web is already working with a number of other states, but not exactly with the base product — the base product is actually evolving. There's a desktop-based app, which is the older primary product; then, there’s a web-based application which consists of the well bore tool, and the Well Finder app is a mobile application for iOS and Android. Troy Web developed of all of these.
The Well Finder app has been under development for roughly 4 years due to changing state requirements. Its first formal release went out in September 2016.
How did you come to work with Troy Web Consulting?
Prior to having the consultancy, the company I used to work for utilized Troy Web because they were very familiar with some specialized web tools used by the state of New York. After I retired, I recommended them to my client for handling additional issues that had come up.
What is the status of this engagement?
We started working with them in September 2012 until September 2016.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The public scrutiny on oil and gas has increased significantly in the past 10 years. The ability for states to have a transparent way of showing where wells are located and providing information on them has helped dramatically with public perception.
How did Troy Web Consulting perform from a project management standpoint?
They've gotten much better compared to when I worked with them before. They have several full-time project managers now that tightly control all projects and do very well, overall. Our communication is through phone, Skype, email, and also face to face. The Well Finder project is roughly a 4–5 person team.
What did you find most impressive about Troy Web Consulting?
They are very cooperative. They go above and beyond and point out any potential pitfalls from a project management and software standpoint. If you say otherwise, they’ll do it your way, but they recommend what they believe is the best process.
Are there any areas Troy Web Consulting could improve?
Their previous work was sometimes disjointed, but they've hired several project managers and have taken care of that.
RATINGS
4.5
"I’ve been extremely pleased with them. I’ve been working with them for probably over 10 years and have watched them grow from a 3-person company to where they’re at now."
Quality
4.5
Service & Deliverables
"They generally try to go above and beyond. However, there were issues periodically that need additional fine tuning."
Schedule
4.0
On time / deadlines
"Sometimes, they'd be late due to project changes that caused some time sliding."
Cost
4.0
Value / within estimates
"They provide good value. Sometimes, they had to do research on a non-software development technical issue that they were not familiar with."
Willing to Refer
5.0
NPS
"They are very cooperative. Even if it’s a job that isn’t in their area of expertise, they’re happy to provide you with their best thoughts on it.
SaaS Product Dev for Digital Transformation Consultancy
Custom Software Development
Confidential
Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Troy Web Consulting is very knowledgeable and fantastic to work with."
Jan 26, 2026
Owner, David Hobbs Consulting
David Hobbs
Verified
Other industries
Washington, District of Columbia
1-10 Employees
Online Review
Verified
Troy Web Consulting provides design strategy and development of a SaaS product for a digital transformation consultancy. The team has worked on Laravel, AWS, systems architecture, server management, and coding.
Troy Web Consulting has taken the project from concept to implementation. The team is very knowledgeable and fantastic to work with. They provide great architectural advice and deliver on time. Communication is effective via virtual meetings, email, and messaging apps.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of David Hobbs Consulting. We strategize large-scale digital transformations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Troy Web Consulting?
We needed help building a powerful, complex SaaS product.
SOLUTION
What was the scope of their involvement?
Troy Web Consulting has provided us with strategy on app design, Laravel expertise, systems architecture, detailed knowledge of AWS and server management, and complex coding needs. The team has given us critical architectural and strategic advice, written critical code, and configured our servers and infrastructure. For example, Troy Web Consulting has implemented Zep integration, AWS configuration, CI pipelines, server upgrades, and major infrastructure deployments.
What is the team composition?
We’ve worked with 2–5 teammates from Troy Web Consulting.
How did you come to work with Troy Web Consulting?
We met them while doing project work. We chose them because of their expertise and the ease of working together.
What is the status of this engagement?
We started working together in January 2017, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve moved from a concept through design and implementation.
How did Troy Web Consulting perform from a project management standpoint?
Troy Web Consulting delivers on time. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
Troy Web Consulting is very knowledgeable and fantastic to work with. They provide great architectural advice.
Are there any areas they could improve?
I can’t think of anything for Troy Web Consulting to improve.
RATINGS
5.0
"Outstanding, and I am tough on evaluating tech teams"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-14 of
14 Reviews
Our Story
Troy Web Consulting is the Trusted Guide for complex technology, built by developers over 23 years.
Our Vision is a safer, smarter, healthier world, one app at a time. Our Mission is to transform complex problems into elegant solutions.
We live by our core values, driving how we hire and interact:
Be Kind: We're teamwork-driven.
Be Flexible: We're adaptive, agile, & lean.
Be Curious: We're eager to learn and grow.
Kick-Ass: Quality is #1.
We apply a human-centered approach to ensure lasting impact.
What Sets Us Apart
Adaptive "Hybrid" Agile Methodology
We blend the flexibility of Agile with the predictability of traditional project management. This hybrid approach allows for innovation while strictly adhering to budget and timeline constraints—critical for their clients in regulated sectors like government and energy for example.
Design-Led Modernization
We prioritize "Discovery & Design" before writing code. By applying Design Thinking to legacy system updates, we validate user needs early. This ensures that we don't just patch old software, but transform it into intuitive tools that solve specific business problems without wasted effort.
Top 1% Reliability & Stability
Named to the Clutch 1000 (top 1% globally), Troy Web relies on a cohesive, stable onshore team rather than a revolving door of freelancers. This low-turnover culture ensures consistent institutional knowledge throughout your project, eliminating the communication gaps common in agency work.
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