TRIARE, LLC

BACKGROUND

Please describe your company and position.

I am the Manager of TH MANN

Describe what your company does in a single sentence.

Retail of premium clothing, footwear, and accessories for men, women, and children

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRIARE, LLC to accomplish?

• To handle the full cycle of creating our new e-commerce platform, including discovery and business goals alignment, UX/UI design, branding, and custom development of a modern and user-friendly online store

SOLUTION

How did you find TRIARE, LLC?

Referral

Why did you select TRIARE, LLC over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TRIARE, LLC were assigned to this project?

11

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged TRIARE, LLC to deliver a full-cycle e-commerce web development project. The scope of work included a complete discovery phase with business goals alignment, followed by branding services, UX/UI design, and the development of a modern, high-performance WooCommerce-based online store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered strong measurable results. We received a fully optimized and stable platform that is fully compatible with our business needs, with a modern and user-friendly interface that improved customer engagement. TRIARE also optimized our existing technical solutions, which enhanced performance and made daily operations more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TRIARE demonstrated exelent project management throughout the entire engagement. They consistently delivered work on time and communicated clearly at every stage. The team was highly responsive to our needs, quickly addressing questions, providing solutions, and adapting when required. 

What was your primary form of communication with TRIARE, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about TRIARE, LLC was their combination of technical expertise and a consultative approach. They didn’t just follow instructions — they took the time to understand our business, align the solution with our goals, and proactively offer valuable insights. Their high level of responsibility, clear communication, and genuine commitment to quality made them stand out as a partner, not just a vendor.

Are there any areas for improvement or something TRIARE, LLC could have done differently?

We have no remarks or suggestions for improvement. TRIARE delivered their work at a high professional standard, and we were fully satisfied with the entire collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a fitness application called TGYM. The app is mostly for women who work out at home. It has workout plans from my personal YouTube channel and recipes for healthy nutrition. I have a lot of audio about fitness motivation, how to lose weight, and how to stay healthy. I have 2.7 million followers, so I created this app for them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TRIARE, LLC?

We needed help with mobile app development.

SOLUTION

What was the scope of their involvement?

TRIARE, LLC has created our app from scratch. We've given them our ideas, and they've created the design. The team has done everything, and our app is available on the App Store and Google Play. TRIARE, LLC checks everything monthly to monitor bugs or if we need to add something more.

We launched the app in May 2024, and TRIARE, LLC has offered ongoing support since.

What is the team composition?

We work with around 10 people.

How did you come to work with TRIARE, LLC?

When I told my followers I wanted to create my app, they gave me ideas on who could help me. We wanted to work with developers from my country, and my followers recommended TRIARE, LLC.

How much have you invested with them?

We've spent around $170,000.

What is the status of this engagement?

We started working with TRIARE, LLC in December 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm amazed by TRIARE, LLC's work. I'm a person who wants to do everything perfectly, and the team has exceeded my expectations. We've never had any significant problems with the app. If we encounter any issues, I message TRIARE, LLC, and they fix it the same day. I recommend TRIARE, LLC to everyone.

How did TRIARE, LLC perform from a project management standpoint?

We've experienced some delays because of me, but TRIARE, LLC has handled everything and delivered items on time. We usually communicate via email and Telegram.

What did you find most impressive about them?

TRIARE, LLC's team is very professional. They sometimes give us ideas on how to make the app better. The team also does everything on time, which is essential.

Are there any areas they could improve?

I can't think of anything TRIARE, LLC can improve on. Everything has been perfect.

Do you have any advice for potential customers?

Have an idea of what you want. You can compare other similar apps with TRIARE, LLC for them to have an example. The team can create your app, but only you know what you want to have on it.

BACKGROUND

Please describe your company and position.

I am an executive at TippingGuide.com, LLC

Describe what your company does in a single sentence.

TippingGuide.com is a platform for users to discuss tipping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRIARE, LLC to accomplish?

• Helped us design a complex website from scratch with admin capabilities.

SOLUTION

How did you find TRIARE, LLC?

Online Search

Why did you select TRIARE, LLC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from TRIARE, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Triare created a web app and admin site.  They also planned and developed API and database structure to the backend.  They used NodeJS, PostgreSQL, and AmazonS3.  They will be creating multiping apps soon.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Triare worked with us for many months designing the site on Figma initially.  They then developed the site and worked with us to make the complex task a reality.  Allowing users to create accounts and create architecture where information is saved and displayed on bar graphs was important.  They also created a page that lets users upload pictures of receipts and tip screens with an individual chat for each post.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were very impressed with their project management from the initial interview.  Meetings were ongoing, and they always let us know when we would be in-touch next and what they're working on.  Triare delivered items on time.  We constantly changed things, and they worked with us to get the site how we wanted it to look and perform, so our timeline was longer than we expected, but it's because we kept adding complex features or thought of something new that we wanted.  Google Sheets were also created for us to discuss any problems, questions, bugs, improvements, etc.  They also figured out solutions and are definitely customer oriented.

What was your primary form of communication with TRIARE, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive to us was the way they came up with solutions to meet our expecations and our vision.

Are there any areas for improvement or something TRIARE, LLC could have done differently?

No, their team was able to meet all of our expectations and work with us closely throughout the development.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of ESL Pals

Describe what your company does in a single sentence.

ESL Pals provide digital lesson plans and curriculum to ESL teachers globally. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRIARE, LLC to accomplish?

• I hired the Triare to design and build interactive ESL tests for my website, with the goal of improving teacher / learner engagement, providing instant feedback, and making assessment more dynamic and accessible. I wanted the tests to be easy to use, visually appealing, and fully integrated into my existing platform.
• Triare executed a smooth transition from my previous developer which was disruption and hassle-free.
• They have consistently provided excellent management of all web development tasks since the transition..

SOLUTION

How did you find TRIARE, LLC?

• Online Search
• Clutch Site

Why did you select TRIARE, LLC over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from TRIARE, LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included three main objectives. First, they designed and delivered interactive ESL tests that improved learner engagement and assessment on my website. Second, they took over from my previous developer, ensuring a smooth, disruption-free transition of all technical assets. Finally, they have provided excellent ongoing management of web development tasks, handling updates, troubleshooting, and maintenance with efficiency and professionalism. Key deliverables included the interactive tests, a smooth transition, and consistent web support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include a significant increase in learner engagement with the new interactive ESL tests, as indicated by higher completion rates and improved test scores. Additionally, the smooth transition from my previous developer ensured no downtime or disruptions, allowing continued growth of the website. The ongoing web management has led to faster response times for troubleshooting and updates, improving the overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Triare's project management has been excellent. They delivered all items on time and kept me informed throughout the process. They were proactive in addressing any issues and were quick to respond to my needs, whether it was for technical support, updates, or adjustments. Their communication was clear, and they consistently met deadlines, ensuring smooth progress from start to finish.

What was your primary form of communication with TRIARE, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I love about working withTriare is their mindset: they truly believe that if my business grows, they grow. This mindset showed in their dedication to the project and their willingness to go above and beyond, menaing they genuinely cared about the success of my project. The team took the time to understand my goals and worked closely with me to ensure everything aligned with my vision. Their professionalism, clear communication, and ability to keep promises made the whole process smooth and stress-free.

Are there any areas for improvement or something TRIARE, LLC could have done differently?

I didn’t have any problems, I honestly couldn’t fault the process. Everything went smoothly from start to finish.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Torah Learning Resources Limited or iTorah, a religious organization that promotes Jewish resources. We have audio and video lectures from community speakers from the Syrian Jewish community and many other resources to study the Talmud, among other Jewish subjects. Think of it as TED.com, but specifically for Jews. We also have resources for a religious educational platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TRIARE, LLC?

My company's website has been running for over 20 years. In fact, I was just a user of the company's website, not an employee. However, I came into the project a few years ago when I contacted the company's president and asked him if he was interested in developing an app since it was much needed. I mentioned that twenty years ago, people didn’t really use apps, but now they are more prevalent, especially for educational projects like this.

As I said, I reached out to him, and he was interested. That makes me, basically, the app's donor. So, we set out to find developers who could help us.

SOLUTION

What was the scope of their involvement?

TRIARE, LLC has helped us develop and design our educational app. We first engaged them to clean up the previous developers' work. Then, I asked them to fix bugs and develop complicated features I didn't trust the last team to do, like importing documents to read alongside the audio.

Initially, the team presented an already developed app and invited us to customize it as we liked. After that, we enlisted around 30–50 different features we wanted to add to the app. Among them, I can highlight media player improvements, search and content implementation, and a real-time listening feature that reads aloud pages of the Talmud as the user reads them on a PDF on screen.

We have used key technologies like Flutter for iOS and Android for cross-platform development. We have just finished phase two with them and we’ll be moving into phase three soon. Not to mention, we've also tasked them with restructuring the entire website's backend. That project is ongoing.

What is the team composition?

We’ve worked with 5–10 people. I started off with Gregory, the project manager, but Anton replaced him. I’ve only been working with Anton for a month.

How did you come to work with TRIARE, LLC?

I placed several filters on Clutch and reviewed a few dozen companies I emailed and met with. TRIARE, LLC came out on top.

We actually hired TRIARE, LLC after a previous disappointing experience. We had engaged another group of developers for the project's first phase, but I was unsatisfied with them. They charged us for four months of work, and then it took them 16 months to complete the work. They were slow and unprofessional, and the app was buggy. So, we engaged TRIARE, LLC for the project's second phase.

What is the status of this engagement?

We started working together in July 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TRIARE, LLC has successfully developed the agreed-upon application and added complex features. The app is live, and we have a 4.9-star rating on the App Store for iOS and close to 800 ratings. So far, we have had around 15,000 downloads and added many features to the app.

Now, people can learn and download lectures on the go. The increased traffic comes from our own marketing efforts, but it's worth mentioning that we've perceived enhanced user satisfaction.

How did TRIARE, LLC perform from a project management standpoint?

To make a timeline comparison, the initial developers’ updates to add new features could take a month. TRIARE, LLC can do it in a week. In fact, when the other company did it in a month, they introduced new bugs, and now TRIARE, LLC does it cleanly.

Regarding project management, I should mention that I have one full-time job and four other jobs. One of the most difficult things about working with the original developers was that they needed hand-holding, and I didn’t have time for that. TRIARE, LLC has managed the project well and is fast and communicative, which makes it easier for a busy person like me to run my day-to-day operations.

They’re very transparent about staying on budget, which is unusual for development companies. Typically, software development companies are vague about their pricing structure. However, TRIARE, LLC sends a document with how many hours each task will take, and they break it down in a detailed way. For instance, if we want to add a feature, they’ll give us three different columns. They’ll say design will take this amount of hours, development will take these hours, and bug research will take these hours, too. It's all very clear.

In terms of communication, we use Google Meet and WhatsApp if needed. We have an Asana board with all these different tasks, and we've communicated through Slack to discuss the features and bugs we've wanted them to implement into the app.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Anton has been really good.

What did you find most impressive about them?

What impresses me the most about them is their professionalism and work ethic. They’re well-organized, structured, and communicative. I can only work with companies that run professionally since I have so many projects that I’m juggling simultaneously. I don’t have the extra time to correct people or make up for their mistakes. This is why I appreciate their professionalism. TRIARE, LLC has truly been a partner.

Are there any areas they could improve?

Overall, they're pretty good. Nonetheless, when I make design suggestions, I like to have a bit more back and forth rather than just implementing what I say. I like to have an overarching professional design opinion where they sometimes disagree with me. It’s not a major issue, but it’s a slight thing that has led me to bring in my designer occasionally.

Do you have any advice for potential customers?

TRIARE, LLC works on a professional level, and they expect their clients to operate in a professional manner as well. Engage them if your operations are well-run, not if you’re all over the place. They like to work with companies that operate similarly to them, so consider that.

BACKGROUND

Please describe your company and position.

I am the CTO of a software company 

Describe what your company does in a single sentence.

Short-term staffing in the medical and mining industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRIARE, LLC to accomplish?

• Move from old, slow processes to an online booking platform
• Be able to scale more easily and efficiently
• Expand to multiple industries

SOLUTION

How did you find TRIARE, LLC?

Referral

Why did you select TRIARE, LLC over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from TRIARE, LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX design, creation of SRS documentation, architecture design, development of main application, testing, hand-off, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly sprints were completed on time and discussed and tested. The timeline of the project was reviewed regularly and openly. The adoption rate and feedback during beta testing has been very positive, proving that Triare has built an excellent product that works efficiently and to spec.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time, and where any issues arose during testing and development they were addressed promptly and thoroughly. Project management at Triare is excellent.

What was your primary form of communication with TRIARE, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TRIARE, LLC's staff works hard to deliver technically excellent work and to be approachable, communicable, open, and friendly. This is key to establishing a good working relationship over different timezones and cultures, and Triare do it well.

Are there any areas for improvement or something TRIARE, LLC could have done differently?

Any major development project has unexpected issues that arise from time to time. Issues we had during V1 testing phase were addressed promptly and Triare took steps to bolster their team and ensure all bugs were caught, which worked very effectively.

BACKGROUND

Please describe your company and position.

I am the CEO of Parado

Describe what your company does in a single sentence.

E-commerce platform to sell clothes for kids.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRIARE, LLC to accomplish?

• Redesign and develop website for our online store

SOLUTION

How did you find TRIARE, LLC?

• Online Search
• Referral

Why did you select TRIARE, LLC over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from TRIARE, LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The webstore will serve as a platform for showcasing products, facilitating online transactions, and enhancing the overall user experience. The development process will adhere to industry best practices and incorporate cutting-edge technologies to ensure optimal performance, scalability, and security. Key Deliverables:

• Requirements Gathering:
  • Conduct thorough discussions with the client to understand their business goals, target audience, and unique requirements.
  • Document all gathered requirements to serve as the foundation for the development process.
• Design Phase:
  • Create wireframes and mockups to visualize the layout, structure, and user interface of the webstore.
  • Seek client feedback and iterate on designs until final approval is obtained.
  • Develop a responsive design to ensure seamless functionality across various devices and screen sizes.
• Development:
  • Implement front-end development using HTML, CSS, and JavaScript to bring the approved designs to life.
  • Integrate back-end functionalities using appropriate technologies such as PHP, Python, or Node.js.
  • Develop custom features and functionalities tailored to the client's specific needs, such as product catalog management, user authentication, payment gateways integration, and order processing.
  • Implement robust security measures to safeguard user data and prevent unauthorized access.
• Testing:
  • Conduct comprehensive testing across multiple browsers and devices to ensure compatibility and optimal performance.
  • Perform functionality testing to validate all features and functionalities according to the specified requirements.
  • Identify and rectify any bugs or issues discovered during testing to ensure a seamless user experience.
• Deployment:
  • Deploy the webstore to the client's chosen hosting environment, ensuring smooth transition and minimal downtime.
  • Configure server settings and optimize performance for efficient operation.
  • Conduct final testing in the live environment to confirm proper functionality and usability.
• Training and Documentation:
  • Provide training sessions for the client's staff on how to manage and maintain the webstore.
  • Create comprehensive documentation outlining the webstore's architecture, functionalities, and maintenance procedures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in Online Sales: Measure the growth in online sales revenue post-launch compared to the baseline. This could include metrics such as total sales volume, average order value, and conversion rate.
• User Engagement Metrics: Track user engagement metrics such as time spent on site, pages visited per session, and bounce rate to assess the effectiveness of the webstore in capturing and retaining visitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They consistently met deadlines, demonstrating a high level of efficiency and organization. Moreover, their responsiveness to our needs was exceptional, ensuring that any concerns or requirements were addressed promptly and effectively.

What was your primary form of communication with TRIARE, LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about TRIARE team was their unparalleled commitment to innovation and quality. Their unique ability to blend cutting-edge technologies with a deep understanding of our business needs truly set them apart. Moreover, their proactive approach to problem-solving and their dedication to exceeding expectations made our collaboration a truly remarkable experience.

Are there any areas for improvement or something TRIARE, LLC could have done differently?

TRIARE performed admirably, and there were no significant areas for improvement or actions they could have done differently. They consistently met our expectations and delivered exceptional results throughout our collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a finance and accounting services company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TRIARE, LLC?

I hired TRIARE, LLC for website design and development. We previously worked with another company and weren’t satisfied with the result, so we decided to bring in TRIARE, LLC. 

SOLUTION

What was the scope of their involvement?

The team hit the ground running and designed the site. They also migrated content to the new site. During every meeting, TRIARE, LLC provided us with visuals and various design options to choose from. Figma was used for the design work, and TRIARE, LLC helped us find a hosting company. 

What is the team composition?

We primarily worked with a project manager and an individual who doubled as a designer and developer. 

How did you come to work with TRIARE, LLC?

I found TRIARE, LLC through a Google search. We contacted them, and they got back to us very quickly. We were looking at about three companies to start, but TRIARE, LLC gave us confidence that they were the right company to work with. They were responsive and consistently communicated with us. After discussing the requirements and the engagement layout, we decided to move forward with TRIARE, LLC. 

Another driving factor for working with TRIARE, LLC was that we would own the site once it was completed. This was an appealing offer for us because not every company had this option. 

What is the status of this engagement?

We worked together between April–May 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were satisfied with the look of the website and overall presentation. The site has exceeded our expectations and is up and running. Since working with TRIARE, LLC, we’ve seen increased traffic. We plan on working with them again in the future. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Mariia (UX Designer); she handled the issues we ran into like a professional and was always responsive to our needs. 

How did TRIARE, LLC perform from a project management standpoint?

TRIARE, LLC completed the project ahead of time and stayed within budget. We had an issue during our warranty period, but they handled it quickly and efficiently. We weren’t in the same time zone, but they were accommodating and always completed work. The team was easy to communicate with and ensured everything was clear between our teams. 

We were extremely impressed with the project manager and the designer we worked with. They were able to take care of all of our issues professionally, and we never had to chase them down. 

Even though their team was working remotely and from different locations, they collaborated seamlessly and made everything easy on our end. We communicated via email and Google Meet. 

What did you find most impressive about them?

The team went above and beyond despite the Russian Invasion. We were so impressed with their professionalism and dedication to completing the work. The team was experienced and knowledgeable; we couldn’t have asked for more. We knew nothing about website design and development, and TRIARE, LLC made the process easy. 

The team was organized and prepared for everything that came up. The engagement was absolutely worth it; TRIARE, LLC followed through on every one of their promises. 

Are there any areas they could improve?

I have no complaints; I wouldn’t have changed anything about the engagement. 

Do you have any advice for potential customers?

Anyone who uses their services will quickly see how professional and wonderful they are to work with. 

BACKGROUND

Please describe your company and position.

I am the Digital Project Manager of an advertising & marketing company

Describe what your company does in a single sentence.

Marketing agency who sells success

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TRIARE, LLC to accomplish?

• Web development

SOLUTION

How did you find TRIARE, LLC?

Online Search

Why did you select TRIARE, LLC over others?

Professional communication

How many teammates from TRIARE, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web development, Bugfixing, Feature implementation, Website optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Triare for over two years now, we have consistently been impressed by their commitment to delivering pixel-perfect frontend designs. Our collaboration on numerous successful projects has resulted in aesthetically pleasing and highly functional websites. Triare's ability to swiftly implement projects without compromising on quality has been a standout feature of our partnership. 

From the inception to the completion of every project, Triare has ensured a smooth and timely execution. Their team's accessibility, clear communication, and dedication have been exemplary, significantly contributing to our projects' success. What we appreciate the most about Triare is not just the fantastic websites we've received, but the trusting partnership we've built over the years. We are extremely grateful for their unwavering commitment to excellence and eagerly anticipate more shared success in future projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our collaboration with Triare has been nothing short of outstanding! Their robust and well-structured project management approach has paved the way for a smooth and timely implementation of our projects. The team's commendable accessibility and clear communication have been instrumental, providing us with invaluable support throughout each stage of the project process.

What was your primary form of communication with TRIARE, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The technical prowess demonstrated by TRIARE, LLC was truly impressive, and their extensive industry experience facilitated the creation of innovative solutions. However, it's the dedicated and affable individuals within their team that truly set them apart. Their unique blend of technical brilliance, industry experience, and a team of wonderful individuals has ensured that our projects have been nothing less than a resounding success.

Are there any areas for improvement or something TRIARE, LLC could have done differently?

Currently, we cannot suggest any improvements. We hope that the projects continue to run as smoothly as they have been so far.