TransData

BACKGROUND

Introduce your business and what you do there.

I’m the e-commerce operations manager for Farosh. We’re an online retail marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransData?

We needed to find an agency that could help us with development and design projects, so we turned to TransData.

SOLUTION

What was the scope of their involvement?

We started by providing TransData with our requirements and some design ideas that we had for an ecommerce site. They came back to us with 15–20 design options to choose from, and then went into building the e-commerce site from scratch using Laravel. Their team developed the front- and backend, as well as designed the UX/UI.

TransData is currently building an iOS and Android app where our customers could create an account and shop from our e-commerce platform. They also provide customer service support for that app. 

What is the team composition?

We work with 10–15 people, including frontend developers, backend developers, coders, designers, and customer support team members. The account manager is our main point of contact.

How did you come to work with TransData?

We found them online and felt that they were the right team to help us with this project.

How much have you invested with them?

We’ve spent $50,000.

What is the status of this engagement?

We began working together around December 2017, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the launch of the website, we have seen a fantastic record increase in our orders and customer engagement. TransData has done a brilliant job on the mobile app, and is quick to respond when it comes to customer support. We are extremely satisfied with them and see high quality in all of their work. 

How did TransData perform from a project management standpoint?

They do a perfect job, and they finish tasks ahead of the deadline. We use internal software to manage the project and communicate via email, phone, and WhatsApp.

What did you find most impressive about them?

They are a professional, sincere team that delivers on what they promise. 

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Be transparent with what you want and need, and TransData will do an awesome job.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an online event management company, and we facilitate and organize events in an efficient way.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransData?

We needed someone to help develop our event management system.

SOLUTION

What was the scope of their involvement?

TransData coordinated the entire development process and came up with a mobile and web app for our event management system. We were the ones who provided the software design and algorithms, while they strictly focused on the development aspect.

Our tech stack consisted of Laravel, PHP, and JavaScript. 

What is the team composition?

We had a team of five developers working on the project.

How did you come to work with TransData?

We posted our project online and TransData won the bid to develop the app.

How much have you invested with them?

We spent roughly around $70,000 USD.

What is the status of this engagement?

We worked together from March 2015–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TransData delivered the project on time and on budget. The planning was also good, but we had to reevaluate the roadmap because we wanted to make some changes in the middle of the development process.

They still came up with a viable solution, so it worked out well in the end.

How did TransData perform from a project management standpoint?

We were satisfied with the outcome of the project, so they performed very well in this regard. We used JIRA to manage the project and Time Doctor to track the hours.

What did you find most impressive about them?

What makes them stand out from other companies is their cost-effective solutions and positive attitude.

Are there any areas they could improve?

They could improve on adapting to new technological trends in order to do their tasks more efficiently.

Do you have any advice for potential customers?

A lot of my colleagues started relying on remote developers with their eyes closed, which I think is a big mistake.

If you’re looking to employ external resources, I would advise you to implement weekly meetings to ensure you’re always updated on the progress.

BACKGROUND

Introduce your business and what you do there.

I’m the EVP of sales and marketing for a property information services company. We primarily deal with property title research, reports, and servicing title insurance agencies and lenders.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransData?

We needed someone to provide us with social media marketing and SEO to improve our digital presence.

SOLUTION

What was the scope of their involvement?

TransData is working with us to improve the backend of the website and facilitate a better SEO structure. They also helped us create a foundation for social media outreach by managing our content calendar and posting on our behalf.

Our main platform at the moment is Facebook, but we’re looking to expand to Instagram and YouTube in 2022.

What is the team composition?

My main points of contact are the lead project manager and an account manager. They also have a team in the back office to implement our projects.

How did you come to work with TransData?

Our IT department was using them for development work, and they introduced us to the marketing team.

What is the status of this engagement?

The ongoing partnership started in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in our page visits, length of engagement, and unique visitors. We’ve also improved engagement on both LinkedIn and Facebook, as well as our email marketing efforts.

How did TransData perform from a project management standpoint?

Their approach to project management is excellent, and we typically communicate through weekly Zoom meetings and daily emails.

What did you find most impressive about them?

We’re impressed with their ability to understand our needs and successfully implement their proposed concepts and ideas.

Are there any areas they could improve?

They could improve on their industry-specific knowledge.

Do you have any advice for potential customers?

I would just say that TransData is a good team to work with, so just go for it.

BACKGROUND

Introduce your business and what you do there.

I'm working as a product lead at ilaan.com, a real estate marketing platform for agents and agencies to market their property listings. I handle all the planning and management for our product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransData?

Our product was of a huge scale and despite that, we were maintaining the operations and management system on our side. As a result, we needed someone to take care of server implementation and the architecture and development of our infrastructure.

SOLUTION

What was the scope of their involvement?

TransData developed our platform and mobile apps using .NET while also handling server installation. We provided a little bit of documentation, but they matured the concept with their expertise. Furthermore, they visited our office to understand the business and the logic of our project. Since our products enable our users to upload data on houses, contracts, and more, the team is helping us maintain our data’s security and manage our database.

What is the team composition?

I only coordinate with their management head, but around 15–20 people are working on our project. However, I've had the chance to meet some of their team.

How did you come to work with TransData?

An associate of mine recommended them to me and was already taking services from them. We had the chance to meet TransData’s management to talk about what we wanted to build and we had already heard about their good services. In the end, we decided to hire them.

How much have you invested with them?

We’ve spent $50,000–$100,000.

What is the status of this engagement?

We started working together in August 2017, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

You can go to our website and have a close look at our system’s architecture and security that they have provided us. In connection with that, they’ve done a great job of maintaining our server security.

The traffic to the website comes and goes but the challenge is the real estate industry here in Pakistan where there are companies that have existed for up to 15 years. We only started 5 years ago, but with TransData’s help, we’ve seen dramatic growth. Their team is very talented and their digital strategy and marketing strategies are up to the mark. Overall, they’ve delivered above expectations.

How did TransData perform from a project management standpoint?

I’d give them almost a perfect score for their project management. Although there have been ups and downs in our project, we still consider their communication skills to be excellent. We meet over Zoom, and sometimes, we directly meet their representative, who usually comes over to our office. To resolve our issues, sometimes they visit us or they manage to handle things through Zoom.

What did you find most impressive about them?

TransData is very professional and knowledgeable compared to other companies we worked with. They also have great problem-solving skills. On top of that, they’re straightforward and realistic, bringing excellent ideas and solid deadlines to the table. Other companies usually quote 15–20 days for a task that only takes five days to complete, but TransData will never do such a thing.

Are there any areas they could improve?

I haven’t found anything that TransData needs to work on. However, I know everyone has room for improvement.

Do you have any advice for potential customers?

I’d definitely recommend them to anyone looking for solid platform development or for a startup trying to grow in the market. On top of developing your product, they can develop your skills. They have a team of experienced developers that can transfer their expertise to you, so it’s a win-win strategy. Above all, partnering with them is a good learning opportunity.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Mrmahir, a home maintenance service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransData?

We needed their team to develop our mobile apps.

SOLUTION

What was the scope of their involvement?

TransData has built our iOS and Android-friendly mobile apps from the ground up. They've initially built the wireframes and finalized the UI/UX design to submit for our team's approval. Upon completing their design deliverables, they've developed the two native apps via React Native, incorporating a backend CRM system that allows our staff to manage the online ordering process. They've also previously developed our website and continue to provide app management and maintenance services.

What is the team composition?

I have one main point of contact, and we work with two React Native and two backend developers.

How did you come to work with TransData?

I found them through a LinkedIn reference while searching for developers online.

How much have you invested with them?

We've spent $25,000 so far.

What is the status of this engagement?

Our ongoing engagement with TransData commenced in November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've only recently launched the apps, but we've already seen significant growth in our startup's metrics. TransData has developed stable and robust solutions, which make our apps lag-free despite constant updates. Their team's efforts have rewarded us with 400 daily orders, 100,000 user downloads on Android, and over 1,000 app reviews. Despite our proven achievements, their team continues to go above and beyond to improve our customer experience and give us more revenue.

How did TransData perform from a project management standpoint?         

We communicate via email and phone calls and conduct regular meetings via Zoom and Skype. TransData is a hard-working partner with impressive project management skills.

What did you find most impressive about them?

What stands out about TransData's team is their dedication to providing excellent customer service — we can always count on them to support our business goals and help us meet those.

Are there any areas they could improve?

They make an effort to improve their services every day. We're satisfied with TransData's performance.

Do you have any advice for potential customers?

The only advice you need is to hire their team. I highly recommend TransData to anyone.

BACKGROUND

Introduce your business and what you do there.

I am the implementation manager at a medical billing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TransData?

TransData developed a software tool to help our HR and accounts team manage and track employee COVID-19 information. 

SOLUTION

What was the scope of their involvement?

TransData developed a platform where we can access our employees’ medical history, medication history, and COVID-19 test results. The TransData team coordinated with our company’s board of directors to ensure our requirements were met. The entire development was done from scratch following our needs, including nodes where we check COVID-19 testing results and patient-specific ID numbers. 

What is the team composition?

We worked with five teammates from TransData, including a communications teammate and an engineer. 

How did you come to work with TransData?

One of the principles in another department found TransData on Google and then introduced them to me. 

How much have you invested with them?

We invested $39,000 with TransData. 

What is the status of this engagement?

We worked with TransData from March–July 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

TransData delivered a final product that met 99.9% of our requirements. We had a rough start using the new platform at our company, but TransData’s really helped us protect our employees’ health during the COVID-19 pandemic.  

How did TransData perform from a project management standpoint?

TransData had excellent project management — they responded quickly to my feedback and concerns with comprehensive solutions. We used GoToMeeting to share project progress throughout the project. 

What did you find most impressive about them?

TransData has great customer support. We still reach out to them when we need to rectify platform issues, and they are always available to help us. 

Are there any areas they could improve?

Our partnership with TransData wasn’t cost-effective — they provided many services, but it often went beyond the project’s budget. 

Do you have any advice for potential customers?

TransData was a one-stop solution for our development needs, and I’d advise customers to take advantage of their variety of services.