ThrillX

BACKGROUND

Introduce your business and what you do there.

I'm the founder and creator of a creative and media agency. My primary role is to provide consulting services to finance companies. I also create and share videos about these companies with my audience to attract potential customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

I hired ThrillX to help me get my website up and running. 

SOLUTION

What was the scope of their involvement? 

ThrillX assisted me in creating an e-commerce website, including the entire design and development. They also helped me with lead magnets, Linktree, and my overall branding. 

I shared examples of the website design I desired. We had a call to discuss my requirements in detail, including the colors I wanted and the page layout. The team created a sample design through Figma, which we refined through a few iterations. They developed the website while considering my desired functionality and app integrations. After completion, the team followed up to ensure everything was working correctly.

To sell my products on the website, we utilized Shopify as the main platform. To capture emails and create an email list, Klaviyo was integrated. Additionally, PageFly, a page builder, was used to enhance the branding and design of the pages.

What is the team composition?

I worked directly with Arsh (Founder & CEO). 

How did you come to work with ThrillX?

Initially, I'd engaged another agency to build a website for me, but they couldn't continue the project due to unforeseen circumstances. Fortunately, they introduced me to ThrillX, who took up the task. 

How much have you invested in them?

I had a deal with the initial agency, so they paid ThrillX directly.

What is the status of this engagement?

I worked with ThrillX from December 2021–March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I use my Linktree to direct my audience to all my content. ThrillX did an excellent job with the design and provided all the necessary features I required. The engagement was successful.

How did ThrillX perform from a project management standpoint?

The ThrillX team stayed on top of the deadlines and was very proactive with anything I told them. All communication was through email, texts, and phone calls. 

What did you find most impressive about them?

Working with the team was a seamless and enjoyable experience. I didn't have to put in much effort to collaborate with them.

Are there any areas they could improve?

I'd hoped that the website would offer more features without the need for additional apps, but I understand that this may have been too much. Some apps required an extra fee for certain services, but it didn't bother me too much. All in all, my experience with ThrillX was positive.

Do you have any advice for potential customers?

Knowing what you want and being very clear with your requirements is helpful. That will make it easier for ThrillX to deliver the best results possible.  

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a construction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We needed to develop our company’s website. 

SOLUTION

What was the scope of their involvement?

ThrillX has designed and developed our website using Shopify. We provide them with images and written content for our consumers and main target audience. I initially created an account on Shopify, and ThrillX created the site from there. They offered us to use other platforms, but we were adamant about the fact that we were a two-product company at the moment — that’s why we considered Shopify would be our best option. 

Our site’s main purpose is for users to know and buy our products. The site also has an educational blog and testimonial videos. I’m unsure which design tool ThrillX has used, but they’ve shown me the mock-ups in images that I could manipulate before integrating them into the site. ThrillX has shared the designs in a PDF that I showed to my father — he’s in his mid-60s and is the founder of the company. We have an ongoing engagement, and ThrillX edits the site as needed. 

ThrillX also offers SEO services but advised me not to use them yet due to the stage my website is at. However, ThrillX has recommended me another company that helps me with my Facebook Ads and Google Ads. 

What is the team composition?

I’m mostly in contact with Arsh (Founder & CEO), and I also work with a web designer from ThrillX’s team. 

How did you come to work with ThrillX?

I contacted ThrillX through another company I had previously worked with. Initially, ThrillX explained to me what was available to us regarding their plans and services. 

How much have you invested with them?

We’ve invested less than $10,000 with ThrillX. 

What is the status of this engagement?

We started working with ThrillX in October 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t launched our website yet, so we don’t have quantitative metrics to share. However, ThrillX’s customer service is second to none, and they’ve done a fantastic job at communicating a novel idea. 

Moreover, ThrillX is knowledgeable and polished. ThrillX has been crucial for our company’s networking and contacted me with companies I could potentially work with in the future. I trust ThrillX's recommendations. 

How did ThrillX perform from a project management standpoint?

ThrillX meets deadlines and is extremely approachable. We communicate through Zoom, Google Meet, emails, phone calls, and text messages. ThrillX always gets back to me, usually within the same day. 

Overall, ThrillX has been transparent since the beginning of our engagement. They didn’t try to sell me the most expensive package, and instead, their budget saved me money compared to other competitors. 

What did you find most impressive about them?

I’m most impressed with ThrillX’s communication skills. ThrillX is really good at explaining complex concepts to users who aren’t involved in web development — like my father and me. 

Are there any areas they could improve?

I can’t think of anything negative about ThrillX. 

Do you have any advice for potential customers?

When you get revisions on a Shopify or WordPress development project, ensure you check and read everything on the website. You’ll get a certain amount of revisions, and you have to make sure you do your part and read everything they deliver. ThrillX is very clear about the number of revisions you get, and I recommend being meticulous when you review their work so you don’t waste a revision. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Taply, Inc.

Describe what your company does in a single sentence.

E-commerce SaaS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• UI/UX
• CRO

SOLUTION

How did you find ThrillX?

Online Search

Why did you select ThrillX over others?

• Great culture fit
• Company values aligned

What was the size of ThrillX’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I’m the Co-Founder at Taply, a mobile app builder for e-commerce merchants. Our software enables merchants and marketers to build high-converting apps at the fraction of the cost. We are trusted by thousands of merchants worldwide to power their mobile apps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• NPS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Before touching a pixel of design, we had several discovery sessions with their team where they asked detailed questions to understand our business inside and out. They learned more about our value proposition, who are ideal target demographic was, and our personal goals for the company. They developed detailed user personas and journey maps to guide the rest of their design decisions.

During the design phase, they went through iterative sprints to create mock-ups based on requirements and functionality. They also hosted ideation sessions and contributed to discussions surrounding the bigger picture strategy of our business. They conducted user-tests on our mock-ups and created high-fidelity screens. Upon receiving sign-off, we moved over to the development phase. It was truly a collaborative effort in which we were involved every step of the way.

What was your primary form of communication with ThrillX?

In-Person Meeting, Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

In my experience, it’s rare to find an agency like ThrillX that has that effective combination of a strong focus on business KPIs and results while creating beautiful and engaging designs. They have a unique and proprietary data-driven approach that eliminates the guesswork in our decision-making.

I was really impressed by the high quality of work, ability to meet deadlines, and exceptional customer service Arsh and his team provided. I'd recommend their work to anyone looking for a reliable UX/UI design team with a great eye for design.

Are there any areas for improvement or something ThrillX could have done differently?

Nothing top of mind at this moment.

BACKGROUND

Please describe your company and your position there.

We are an Influencer Marketing company that helps companies scale through various Influencer Marketing services. We specialize in = gifting campaigns, virality campaigns and Influencer Whitelisting where we run ads from the influencer's profile

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThrillX?

Our website was running ads and had a low conversion rate. At our current conversion rate, it did not make sense for us to continue running ads. We needed the website to start converting at least 5% of visitors to be profitable.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched all over the place for different vendors. We interviewed about a dozen different companies. ThrillX design was originally referred by a trusted source. We ultimately went with them as we really liked their vision for our website.

Describe the project in detail and walk through the stages of the project.

The ThrillX Design team took several discovery calls to understand all of our pain points. They also interviewed multiple prospects to hear what they look for in a website. They then went through and made several rough drafts that we were able to review.

After publishing the website, they did several user tests to understand how people were interacting with the website. They then redesigned the website with all of the feedback that they had gotten.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 3 different members fo Thrillx's team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to see a 385% increase in conversion rate, 255% increase in monthly traffic and 94% increase in average session duration.

How effective was the workflow between your team and theirs?

Our project manager was willing to join our Slack and was very easily to stay in touch with throughout the entire process.

What did you find most impressive or unique about this company?

I was blown away by their creativity as well as attention to detail. As a bonus, they did not require our team to be very hands-on and were able to create most of our website copy without much of our involvement. The entire process was seamless.

Are there any areas for improvement or something they could have done differently?

We have no negative feedback. Not only did we love working with them, but anyone we have referred has as well.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an e-commerce business. We sell products to consumers on Shopify.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThrillX, and what were your goals?

ThrillX helped us optimize our website for conversions and increase our average order value.

SOLUTION

How did you select this vendor and what were the deciding factors?

ThrillX was recommended to us by another company that we work with. We had them build out our Shopify site initially and were very pleased with their work. Because of this experience, we decided to hire them again for conversion rate optimization.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ThrillX used Google Analytics and HotJar to analyze user behavior and identify areas of improvement. They conducted AB tests and made improvements to our Shopify store using different apps, including Optimonk.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Arsh, the founder of ThrillX.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Arsh and his team at ThrillX have been instrumental in building out and optimizing our Shopify e-commerce website. In just one month, we’ve seen a 53% increase in website conversions and a 13.5% increase in average order value thanks to their efforts.

Describe their project management style, including communication tools and timeliness.

We use email and text message to communicate with Arsh. Arsh goes above and beyond to provide timely and thoughtful communication.

What did you find most impressive or unique about this company?

What sets them apart from other agencies I’ve worked with is their genuine investment in our business’s success. I never feel like we’re just another client or number. Every interaction feels like they actually care about our needs and satisfaction which gives me peace of mind that we’re in good hands. I view our partnership with ThrillX as an extension of our team. We strategize and collaborate together which has really made all the difference.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and position.

I am the VP, Marketing & Communications of Seasons Retirement Communities

Describe what your company does in a single sentence.

Established in 2009, Seasons Retirement Communities operates senior living residences in Ontario, Alberta and British Columbia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• New Website
• SEO
• Web maintenance

SOLUTION

How did you find ThrillX?

Online Search

Why did you select ThrillX over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New website, SEO and web maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Web traffic and SEO rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, timely delivery of project goals. Very responsive to needs

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work hard to understand your goals; used a focus group to suggest improvements; very responsive to feedback

Are there any areas for improvement or something ThrillX could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director IT - COO of Survivors' Secretariat

Describe what your company does in a single sentence.

The Survivors’ Secretariat was established to organize, document and support the findings into the Mohawk Institute Indian Residential School located in Brantford, ON.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Redesigning the website
• Moneris integration

SOLUTION

How did you find ThrillX?

Online Search

Why did you select ThrillX over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ThrillX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Replacing their current web experience with a newly designed and built site.

 Integration of Moneris on the donation page

All designs mobile responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Met all project milestones on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered on time all the time and addressed any issues as soon as possible.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Beyond technical expertise, they have great qualities like problem-solving ability, attention to detail, adaptability, and strong communication skills.

Are there any areas for improvement or something ThrillX could have done differently?

Nothing that i can think of.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an advertising and marketing company that focuses on lead generation for different markets in Sweden.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThrillX?

We needed help increasing our conversion rates and learning best practices.

SOLUTION

What was the scope of their involvement?

ThrillX analyzes our landing pages and provides suggestions for improvements and future tests to conduct. The team has suggested highlighting social proof, improving headlines to be more benefit-driven, and highlighting other areas of importance for our conversion rate.

What is the team composition?

We work with one teammate from ThrillX.

How did you come to work with ThrillX?

We found ThrillX on YouTube. We chose them over other options because they showed great skills in their videos, had great testimonials, and were obviously good at what they were doing.

How much have you invested with them?

So far, we've spent $10,000–$50,000 with ThrillX.

What is the status of this engagement?

We started working with ThrillX in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ThrillX has increased our conversion rate by 10%–20% in about a month. We've also seen an increase of 100 extra leads monthly. Moreover, the team has provided a good amount of promising tests to conduct that we're yet to see the results of.

How did ThrillX perform from a project management standpoint?

ThrillX delivers on time and goes above and beyond to ensure we get the best results possible. It's clear that the team cares about our performance. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

ThrillX's knowledge and how in-depth they go are impressive. During our first audit, we received more value and tips than we expected.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the Owner of Auto Launch

Describe what your company does in a single sentence.

We build websites that generate consistent leadflow for car wrap and Paint Protection Film shops across the USA.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ThrillX to accomplish?

• Improve Website Conversion Rate

SOLUTION

How did you find ThrillX?

youtube

Why did you select ThrillX over others?

Content Online

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at ThrillX is very knowledgeable. Implementing the strategies our team learned from his free knowledge resulted in an estimated ~73% boost in conversion rate across over 8 different websites. 

We decided to setup a call with Arsh and he was able to go even further in depth and provide more specific advice for our websites. 

Key Deliverables:

1 Hour Consultation

Figma Designs and Landing Pages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An estimated ~73% boost in conversion rate across over 8 different websites. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ThrillX was very quick to respond, deliver on time, and provide exactly what we needed.

What was your primary form of communication with ThrillX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very in depth knowledge on conversion rate optimization and UX. 

Are there any areas for improvement or something ThrillX could have done differently?

I think ThrillX did everything we needed and would not have wanted anything done differently.