TheeDigital

BACKGROUND

Please describe your company.

We’re a Raleigh, N.C.-based telecommunications company. We provide satellite and wireless communications networks for corporations nationwide.

What are your role and responsibilities?

I’m the vice president of sales and marketing.

OPPORTUNITY / CHALLENGE

What was your goal in working with Thee Design Studio?

When we engaged TheeDesign Studio, we didn’t have an active social media program. We also felt we weren’t being effective in keeping our website updated, and there were some design challenges within the website that we needed some assistance with. That’s when we brought TheeDesign on.

SOLUTION

Please describe the scope of their work.

TheeDesign’s primary focus has been on social media marketing, Web design, and related digital marketing activities. We do call on them occasionally for help with press release preparation and distribution.

What was your process in selecting TheeDesign with which to work?

A fellow employee who had heard good things about their service and capabilities recommended them.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We’ve spent somewhere between $10,000 and $50,000 working with TheeDesign.

When did you start working with Thee Design, and are you still working with them?

We started working with TheeDesign in 2012. We are still working with them and have no plans to stop.

RESULTS & FEEDBACK

Are you satisfied with their performance?

We’ve been extremely pleased with the work of TheeDesign. They’ve increased our social media presence significantly. They’re very proactive in keeping our LinkedIn and Facebook pages current and updated. They do a great deal of that work without significant direction from our staff, which is very good because we’re a small company and spread pretty thin.

I haven’t got any work from them that I haven’t been extremely pleased with. We immediately began getting feedback from current customers and prospects, which saw our presence increase significantly. I can attribute several good sales leads to that presence.

Is there anything unique about TheeDesign Studio that really makes them stand out compared to other companies?

They’re just really easy to work with, and they’re very accommodating with our schedule. As I mentioned, we’re a pretty small company, and the day is typically packed pretty heavily. There were a number of times when I had meetings scheduled with them, and I had a previous meeting run over.

They’re very flexible in accommodating that kind of thing, in getting work done in a timely manner and in working with various edits, suggestions or recommendations we might make.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

I really don’t have anything I would suggest they do differently. If I had any suggestions or concerns, I’d share those with them, and I’m confident that they would respond immediately.

What advice would you give to a future client of theirs?

I would say just to give TheeDesign a shot, because you will be pleased with their work. If you clearly define what you want from the engagement, I’m confident they will accommodate you in great detail.

They’re very capable, and they’re going to do good work. I think the key thing is making sure both parties understand exactly what the expectations are.

BACKGROUND

Please describe your companies. What are your roles and responsibilities?

I worked with TheeDesign Studio in my roles with two different companies. The first is a company that I own. The second project was for a staffing company in which I am a co-owner. In both cases, they set up websites for me. Both business are in North Carolina, and we’re about to open a Virginia branch of the staffing company.

OPPORTUNITY / CHALLENGE

What was your goal for working with TheeDesign Studio?

For [the company I own,] it was all about sales. I’m trying to get people that are looking for my services to call me and to get new business from that. We’ve been very successful in that, I’ve received three to four times more calls since I hired TheeDesign Studio. With the staffing company, it was both looking for customers and for branding. We’re looking for people who are in need of staffing services to help them find a job, and we’re looking for clients that are in need of people.

SOLUTION

Please describe the scope of their work.

The project is based around SEO [search engine optimization] and social media work to increase sales and increase exposure.

What was your process for selecting TheeDesign Studio with which to work?

I found them on their website, I found three companies local and interviewed all three of them, and I liked TheeDesign the best.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

It was between $10,000 and $50,000.

When was the project completed?

They have completed their original tasks for both companies. I went ahead and signed an additional contract for the staffing company, to increase our exposure to all the social media avenues, Google Pages, and everything else that’s out there. They’ve been working on that over the last year and done a really good job. That contract is ended, and I’ve now signed another contract for them to do the same work for my other company. I believe we’ll be working with them long-term. 

RESULTS & FEEDBACK

Do you have any statistics, metrics, or general feedback from the project?

For the design company, we have received two to three times more emails and phone calls since we started with TheeDesign Studios. They have increased our exposure greatly. For the staffing company, we have received six jobs in the year we’ve been in business, and five of those came through the website. They do a really good job with the keywords and SEO [search engine optimization]. That was one of the areas where they really helped us out greatly.

Is there anything unique about them that really makes them stand out, compared to other companies?

The big thing, and the reason that I picked them over the others, is that I was able to meet the whole team. When they came in and gave their presentation, they said what team member was going to do what, and that’s exactly what happened.

I know these people are here in the United States, and the work is being done locally. A lot of times, you have companies where it’s a front, and the work is being done overseas. So, actually being able to meet the team and being able to go over and talk to them, which was the reason why I selected them.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

No. I’m pretty satisfied.

What advice would you give to a future client of theirs?

Go and visit them. They like to do face-to-face meetings, and I think that personal touch is going to help clients succeed time after time. They will be able to pull the information out of you a lot better by going in there and meeting the team.

BACKGROUND

Please describe your company and position.

I am the Office Manager of a construction company.

Describe what your company does in a single sentence.

Fence contractor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheeDigital to accomplish?

• Get more leads
• New website

SOLUTION

How did you find TheeDigital?

Online Search

Why did you select TheeDigital over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from TheeDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enhancing our ads. campaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over time, we received a reasonable amount of new leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always responsive and helpful

On time

What was your primary form of communication with TheeDigital?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They have been keeping up the good work, and they do not focus only on $$

Are there any areas for improvement or something TheeDigital could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am an Administrator of Van Camp, Meacham & Newman, PLLC

Describe what your company does in a single sentence.

Law Firm servicing Pinehurst area and throughout the surrounding parts of North Carolina for more than 30 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TheeDigital to accomplish?

• Ongoing changes to content and maximizing search engine optimization.
• Redesign firm's website, making sure content has maximum search engine optimization.

SOLUTION

How did you find TheeDigital?

Referral

Why did you select TheeDigital over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from TheeDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• TheeDigital redesigned our firm's website. 
• Designed and posted graphics and content to social channels. 
• Wrote new content. 
• Restructured location-based service page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All goals were met. Completed all tasks that I previously stated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TheeDigital team (work closely with Elyssa) is very timely. Always responds same day to any request I make. They are usually waiting on me for comments or approval — I am never waiting on them.

What was your primary form of communication with TheeDigital?

Virtual Meeting

What did you find most impressive or unique about this company?

Timely! And always suggesting best way to achieve search engine optimization. Always suggesting fresh ideas.

Are there any areas for improvement or something TheeDigital could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the owner and senior partner of a small criminal defense law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheeDigital, and what were your goals?

I hired this wonderful company to help modernize my digital marketing efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

They are experts in their field and I trust them with my business.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Detailed web and seo work.

How many resources from the vendor's team worked with you, and what were their positions?

3. Varied positions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have improved the organic search results for my website by over 45%.

How effective was the workflow between your team and theirs?

Outstanding.

What did you find most impressive or unique about this company?

I like the wide variety of skills held by their experts.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an online course.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheeDigital, and what were your goals?

We initially went with TheeDigital for marketing of our online course and have since included a design of a new website. Our goal was to increase the positive customer experience.

SOLUTION

How did you select TheeDigital and what were the deciding factors?

I selected TheeDigital because a friend referred them to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting initially and decided to move forward with marketing. I was blown away!

How many people from the TheeDigital team worked with you, and what were their positions?

There were several people that we work with at TheeDigital. On the marketing side Fadi was our go to guy. Now we have Garrett who is awesome on the web design. Lauren and Shervon is superb with the marketing!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The traffic to our site and course sells have increased tremendously.

Describe their project management style, including communication tools and timeliness.

We have monthly marketing meeting to go over the things that would be implemented for our course.

What did you find most impressive or unique about this company?

The professionalism and tenacity to get the job done are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

Nope!

BACKGROUND

Please describe your company and your position there.

I am a small business owner. Opened a laundromat and had Thee Digital build website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheeDigital, and what were your goals?

I hired Thee Digital to build my business a website that would help generate leads and perform well in online searches.

SOLUTION

How did you select this vendor and what were the deciding factors?

I used multiple review sites and located a business local to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me build a SEO friendly website, we had multiple meetings. Melissa Reed my project manager got to know me and my business and was very good at taking the information and pulling it together and then presenting me with an excellent final product.

How many people from the vendor's team worked with you, and what were their positions?

1. Mellisa. She was my project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site has been up for less than a month so not a ton of data yet but people are emailing and asking questions from website.

Describe their project management style, including communication tools and timeliness.

Melissa was easy to work with and communicate with. I am not a web professional. I found them to be flexible, good at communicating, friendly, and patient.

What did you find most impressive or unique about this company?

One on one meetings with PM

Are there any areas for improvement or something they could have done differently?

No. All was quite satisfactory.

BACKGROUND

Please describe your company and your position there.

I am the Director of mapping for a drone service provider

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheeDigital?

Marketing, SEO, Blogs, Social Media

SOLUTION

How did you select this vendor?

Hear great things in the community

Describe the scope of their work in detail.

Handled all inbound leads and drove traffic to our site allowing us to make an extra $500,000 off inbound leads.

What was the team composition?

They are very quick to react and easy to work with. Well organized.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

$500,000 in sales directly linked to Thee Digital's work

How effective was the workflow between your team and theirs?

Very

What did you find most impressive about this company?

The ability to adapt to new technologies

Is there any area for improvement or anything that could have been done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the owner of C.E. Thorn, CPA PLLC

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TheeDigital, and what were your goals?

TheeDigital redesigned our website recently as well as provided ongoing SEO and web marketing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have continued to work with TheeDigital because they continue to deliver on the services that help improve our business.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Consistently meet with our account manager at TheeDigital to identify new opportunities, review progress, and implement any changes that support our marketing efforts. We have seen our traffic numbers increase month over month and better quality leads.

How many resources from the vendor's team worked with you, and what were their positions?

We work with the Marketing Director, Lauren, on a regular basis and we have an excellent ongoing working relationship.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen our traffic numbers increase month over month and better quality leads.

How effective was the workflow between your team and theirs?

We meet with Lauren, our point of contact, on a monthly basis to discuss our monthly report and upcoming objectives.

What did you find most impressive or unique about this company?

We're impressed with their consistency in evaluating our website and improving our marketing efforts.

Are there any areas for improvement or something they could have done differently?

No.