Teko

BACKGROUND

Please describe your company and your position there.

I am the director and owner of a videography company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We hired Teko for custom web design and WordPress development services.

SOLUTION

How did you select this vendor?

Introduced through a mutual connection.

Describe the project in detail.

We were sent a few mock-ups to choose from. Once we confirmed the home page, we proceeded with the other pages.

What was the team composition?

We worked directly with Nathan (Managing Director of Teko), and another team member.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website traffic and online enquiries have increased.

How effective was the workflow between your team and theirs?

Very effective. We used project management tools and held regular meetings via Skype.

What did you find most impressive about this company?

Teko's willingness to go the extra mile to help us stand out from the crowd impressed us.

Are there any areas for improvement?

No, I am very happy.

BACKGROUND

Please describe your company and your position there.

I am the Founder and managing director of WholeHost Australia. We have a small team of technology professionals servicing clients in the telecommunications and IT infrastructure scene.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

We have an ongoing requirement for design and media services from Teko and have used their services for years and will continue to do so. We have had internal web systems designed and put together by them and have referred many happy clients to their services.

What were your goals for this project?

We wanted a seamless integration with our custom back-end, allowing for an easy to use system without sacrificing visual quality.

SOLUTION

How did you select this vendor?

Our team engaged with Teko years ago and from much satisfaction, continued to engage in business with them. We have engaged with other parties in the past but were never satisfied to the level we are with Teko.

Describe the project in detail.

The initial project was scoped by myself and communicated to the team. From there it was reformed many times to get it to the point it was at delivery. We have had similar processes with clients that we refer, an initial scope is made, and reformed with much help and guidance from Teko to ensure all objectives are made.

What was the team composition?

In our instance, the backend was made customised in-house, we only required design and streamlining services from Teko, of which was extremely easy to communicate requirements and get the job done. This was all resourced through the project lead at Teko.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had great success using the internal system, however, we do not record tangible gains with the system as it is not necessary.

How effective was the workflow between your team and theirs?

We never have any issue with communication, the team at Teko make it a walk in the park to communicate requirements and any changes.

What did you find most impressive about this company?

Teko is able to achieve great results in a small time frame. Their prompt delivery made the remainder of the internal process for implementation a breeze; by being ahead of the timeline, we had more time to spend on the internal matters.

Are there any areas for improvement?

More regular updates on the progress of projects are always great, however, like most companies we all get busy, so the amount of communication is understandable and we have just come to understand that the project is still proceeding.

BACKGROUND

Please describe your company and your position there.

I am the Founder & Director of Recode Group. Recode Group is a recruitment, consulting and development organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

Build new website

What were your goals for this project?

Build, develop and launch new website within 2 months.

SOLUTION

How did you select this vendor?

Referral.

Describe the project in detail.

Concept, design, development, delivery

What was the team composition?

Myself as the owner and Teko team. Nathan mostly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent feedback from customers.

How effective was the workflow between your team and theirs?

Excellent.

What did you find most impressive about this company?

Strong communication and customer service. Genuine care. I was impressed by their willingness to go above and beyond. Passionate and high energy.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

We are Charted Accounting Firm specializing is the delivery of support services to hospitality businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

The development of our Company Website.

What were your goals for this project?

To have a website that allowed visitors to understand the range of services that we deliver, whilst validating our existence (being a remote service provider). We wanted our website to look slick, modern and professional.

SOLUTION

How did you select this vendor?

Based on other projects Teko had completed and the speed and professionalism of Nathan.

Describe the project and the services they provided in detail.

Nathan was briefed on our needs and understood our needs from the beginning. We provided our existing website and content and some competitors websites. Nathan provided a complete service and provided additional value including social media logos, business cards and arranged for our website hosting.

What was the team composition?

Nathan was our key point of contact and was available virtually 24/7. He was able to react quickly and get changes made almost instantly.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website has given us the confidence we need to proactively promote our business online and face to face knowing that when a potential client visits our website they will see something that accurately presents our business and does so in a way that is modern and professional.

How was project management arranged and how effective was it?

Communication was fluid and ongoing throughout the project and included, email, text message and phone calls based on what the communication was.

What did you find most impressive about this company?

Nathan's communication, commitment, and enthusiasm for our project were impressive.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

Above the Collar is a online retailer dedicated to Men’s hair and grooming products. The company is a subdivision of Oz Hair and Beauty which is run by GM Anthony Nappa and his brother Guy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

Teko was hired to develop the website in respect to both the back end and the front end. Ensuring the website was easy to manage with a sleek design was critical.

What were your goals for this project?

The goal was to have a website that had a similar back-end to our main website whilst having a brand new sleek design that’ll be able to attract a completely different target audience.

SOLUTION

How did you select this vendor?

I had heard of Teko through word of mouth and after reading the companies reviews it was an easy option.

Describe the project and the services they provided in detail.

The project was made very simple with a lot of back and forth to ensure the finer details where implemented. Nathan and Teko provided an easy service where their web development skills allowed us to reach our vision.

What was the team composition?

The Project was made up of Nathan and his team going back and forth with Guy and Anthony to meet deadlines and share input.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project has allowed our business to build on the sleek design utilising the features in all our content moving forward. This has allowed us to gain more brands and recognition.

How was project management arranged and how effective was it?

We worked with Nathan to come up with an easy plan that suited both parties. Very effective

What did you find most impressive about this company?

Tekos response times and the passion shown on the protect where most impressive. It makes the process easier when you know the person behind the work likes what they are doing.

Are there any areas for improvement?

N/a

BACKGROUND

Please describe your company and your position there.

We are an advertising agency that partnered with Teko for one of our clients projects to development an e-commerce solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

Wordpress development using Woocomnerce.

What were your goals for this project?

To increase the sales conversion rate, this being from an ease of use, design and cart optimisation point of view.

SOLUTION

How did you select this vendor?

Nathan from Teko showed me a few examples and his proposal matched our goals perfectly.

Describe the project and the services they provided in detail.

Created a Wordpress site using Woocomnerce.

What was the team composition?

Great, perfect synergy and communication

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our client has seen a 26% increase on month to month sales, due to a improve on site conversion rate from click to sale.

How was project management arranged and how effective was it?

Every step was communicated in the proposal so we knew what to expect.

What did you find most impressive about this company?

Communication and speed. Some web developers just punch hours. Nathan’s team gets a quality product to you faster.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am the Director of several companies based in the hospitality, building and construction industries. We are located in Sydney, Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

We hired Teko for WordPress development services

What were your goals for this project?

With no online presence and being in very competitive industries, we needed to adapt to the digital world. Our goals were quite simple; to stand out from the crowd and get more online leads.

SOLUTION

How did you select this vendor?

We were introduced to Teko through our network of business owners. It was quite clear that they had the capabilities and experience to help us adapt to the digital age. Their attention to detail is what stood out for us.

Describe the project and the services they provided in detail.

They have designed many custom WordPress websites for my companies.

What was the team composition?

We worked directly with senior staff at Teko. It was great that the higher tier team members were working with us directly. It gave us transparency which is needed in this industry.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since working with Teko, our online presence has helped us increase more leads and customers around our area. Everyone within our company loves working with Teko because they're experts in their fields.

How was project management arranged and how effective was it?

We held regular meetings to ensure all projects were running smooth. We used Skype and Email to communicate and project manage.

What did you find most impressive about this company?

Teko are experts in their field. They always go above and beyond expectations and the quality of their work stands out from the rest.

Are there any areas for improvement?

Working with Teko has always been seamless and will only get better over time. We've never had any issues working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a digital marketing company delivering branding and design services to our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Teko?

From time to time, we work with specialists in development, SEO, photography, video, and various other services in order to provide full service to those customers. Teko helps us with web development, specifically.

SOLUTION

What was the scope of their involvement?

We have worked with them on a number of projects, most of which involve some version of a WordPress website. They help us to handle any challenges which required specific development skills by integrating into our team to provide fuller service to our customers.

What is the team composition?

I normally just deal with Nathan (Managing Director). I know he has other people working with him behind the scenes, but I’m not sure how many there are.

How did you come to work with Teko?

They actually reached out to me on LinkedIn, and we chatted for a while before deciding to try them out. Our first collaboration went really well, so we’ve been going strong ever since.

How much have you invested with them?

Our total expenditure is somewhere between $30,000–$40,000 and will continue to increase as we hire them for more work.

What is the status of this engagement?

We first worked together in Fall 2019 and are continuing to do so.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All of our clients have been very happy with the deliverables Teko helps us provide. We happily continue to work with them because we are able to rely on the quality of what they provide, no matter the situation.

How did Teko perform from a project management standpoint?

Their team is very organized, and we use Skype and WhatsApp to communicate as well, which helps us stay on top of the work. I work at night, so the time difference between our teams is actually ideal for me.

What did you find most impressive about them?

Once they’ve delivered a product, there’s very little reworking that has to be done. They prioritize getting it right the first time, which I really appreciate.

Are there any areas they could improve?

No, they are really good at everything they do.

Do you have any advice for potential customers?

Just give them a shot and see what they’re capable of. As long as your teams are a good fit, you’re going to have a really successful relationship.

BACKGROUND

Please describe your company and position.

 I am the Director of a commercial flooring company.

Describe what your company does in a single sentence.

Commercial Flooring Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Teko to accomplish?

• Establish new website
• create portfolio to showcase projects

SOLUTION

How did you find Teko?

• Online Search
• Referral

Why did you select Teko over others?

• Good value for cost
• Referred to me

How many teammates from Teko were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create new company website, brand refresh & design template to showcase work online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Teko across our website development was a great partnership. Nathan listened clearly to our brief and was always willing to take on our feedback along the way. The design team also helped with suggestions of layout and UX options to assist in making our new website a seamless user experience. They also provided great assistance after with the instruction video to maintain the site ourselves and connected again when we had issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, any timeline delays were able to be made up along the way & clearly communicated. 

What was your primary form of communication with Teko?

Virtual Meeting

What did you find most impressive or unique about this company?

They provided good communication and ideas.

Are there any areas for improvement or something Teko could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

We are a proud family owned and operated business supplying the hospitality industry on the central coast and Sydney area. I am the Owner & Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Teko?

Web design and WordPress development services. Build of our new company website.

What were your goals for this project?

We wanted to create a website to increase our visibility online and for our customers to enquire about our food options.

SOLUTION

How did you select this vendor?

I researched web design companies in my local area and was impressed with Teko's client reviews and portfolio. Teko seemed the best fit for our business.

Describe the project in detail.

Creation of web design mock-ups. Once approved, we proceeded with the development of our new site. I provided my logo and colour palette and Teko made the magic happen.

What was the team composition?

We worked with Teko's Managing Director, Nathan. It was great to be able to chat with the owner of the business - it felt real.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increased online enquiries/leads and brand around social media.

How effective was the workflow between your team and theirs?

Regular phone catch-ups to discuss the progress.

What did you find most impressive about this company?

Willingness to go the extra mile to ensure the job is complete perfectly. Complete transparency across the different stages of building our website.

Are there any areas for improvement?

No, very happy with how everything was handled.