UX/UI Design
Confidential
Jan. 2017 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They are a very high-quality service provider — the best in the industry."

Dec 19, 2019

Project Manager & Business Analyst, TAD

Jay Kumar

Education
India
1-10 Employees
Phone Interview
Verified

Techved Consulting India developed a website with a focus on the UX.

The website has been a success. Internal stakeholders gained valuable knowledge about UX/UI from Techved Consulting India throughout the partnership. The team's agility, responsiveness, and transparency stood out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager and business analyst at TAD, an educational platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techved Consulting India Pvt.Ltd?

We wanted to improve the user experience of our website.

SOLUTION

What was the scope of their involvement?

They developed a website for us and helped improve our user experience. They provided user research, usability testing, user methodologies, and improved our user interface. They used Drupal or Bootstrap to build the website.

What is the team composition?

There were two UI designers, one UX designer, one analyst, and a project manager on their team. The coordinator from their team was Bontika (Project Lead, Techved Consulting India Pvt.Ltd).

How did you come to work with Techved Consulting India Pvt.Ltd?

I found them online while looking for a good UX/UI company in Mumbai. I saw their work on their portfolios and website, and I liked it. So, I contacted them to help me.

What is the status of this engagement?

We started working together in 2017, and the engagement lasted 6-7 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They performed very well for us. The feedback from the project was really good. Personally, I got to learn a lot about user experience and user interface, which I loved.

They are a very high-quality service provider — the best in the industry. The team is really agile and can work at any given time.

How did Techved Consulting India Pvt.Ltd perform from a project management standpoint?

It was an amazing experience. I loved working with them, and I look forward to working with them again.

I’d give them any changes we required, and they’d make the changes accordingly. We had a regular conference call meeting with them. We also had a physical meeting to resolve any issues before moving forward with another project.

What did you find most impressive about them?

They are a high-quality service provider compared to others. They are always on time, and they make sure the client is involved in the process. They maintain transparency, and there are no gaps between the client and the customer.

Are there any areas they could improve?

No, everything was good.

Do you have any advice for potential customers?

I’d recommend them for any UX/UI development.

RATINGS

5.0

"It was an amazing experience. I learned a lot from them."

TECHVED Consulting India Pvt.Ltd

Redefining digital experiences!

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