Techugo

BACKGROUND

Please describe your company and your position there.

I’m Kapil Balotiya, CEO and Co-founder of Baltaaz. This is a restaurant with a lot of specialty cuisine based out of Udaipur.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techugo, and what were your goals?

We wanted to expand our reach and a platform that would be both user-friendly as well as easy-to-go for our side. The platform should also complement our day-to-day business.

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew Ankit before and that there is a company Techugo. We’ve checked their portfolio and for a comparison, I also contacted other companies. Among all the proposals that I got their proposal had the correct balance of the detailing, time and cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, we just had an idea of an application to order food. But Techugo showed us the vast possibilities where we can work and be a stand-out from our competition. They are our technology partner and completely worked the same. We’ve discussed multiple scenarios, use-cases and the detailing in which those discussions happened were fabulous for both the customer and Admin.

We’ve had an initial launch and the way Techugo has helped after the launch to review and enhance the entire product was fabulous. We’ve discussed the enhancements in SOW and the team has implemented them in the already live product. The key deliverables are customer and captain Android mobile applications and a web admin panel.

How many resources from the vendor's team worked with you, and what were their positions?

After the initial discussion, there were around 6-7 people involved in this product.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are really involved in the product. Even though we had to go out of scope for a few things but even though, we worked smoothly and always focused on our end goal. We’ve also faced a hard time because of the pandemic, but when things started to get back to normal, the team has started the work again from where it was halted.

Describe their project management style, including communication tools and timeliness.

From the initial analysis to the release, I’ve always seen the preciseness in project management. They listened to what we wanted to do and we were always given the best possible solutions. Sometimes, we countered the solution, and reasons were mentioned to us to take that particular solution. I would say that the entire process from start was very smooth.

Even though, if there were some delays, then they were mentioned in prior and the team worked on weekends also to get the work done in time.

What did you find most impressive or unique about this company?

Their commitment to the product.

Are there any areas for improvement or something they could have done differently?

Keep working and getting better.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Engagement Fit, our vision is to help every human being find work that inspires them and enables them to make their unique impact. We have started by building our initial platform that allows users to create a free account and complete a free assessment which measures and reports on their natural drives for the purpose of helping them make better career choices, that align with their natural energy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techugo, and what were your goals?

The project involved building a website and backend management system consisting of the following.

• Frontend * Ability for users to create accounts 
• Complete an assessment - which presents the user with questions consisting of paired statements and then calculates scores and domains based on an algorithm.
• After user completes assessment they can download a 12 page personalised report Backend Manage users, manage questions and definitions, download pdf reports

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected them because we were already working with them on another project (Sterkla Coaching App) and we have enjoyed an incredibly working partnership. It was a no-brainer to continue our association with Techugo. They are so pleasant, reliable and ethical.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We supplied them with the screen designs and met to discuss the framework of the project. They are great at quickly understanding the requirements and offering ideas and suggestions. Once they understood the requirements, they began the project and executed it really well.

How many people from the vendor's team worked with you, and what were their positions?

Our primary point of contact with Abhinav Gupta - Project Manager, and then he liaise directly with the development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This project is still in beta phase, and we are soon to launch version 1. We have had incredible feedback from those who took part in the beta testing. The comments were around the clean and simple to use UI. Techugo added attention to detail, with great little animations on the buttons etc.

Describe their project management style, including communication tools and timeliness.

They communicate very effectively, and I find that they are able to understand the requirements quickly. Skype and whatsapp calls are mainly used for communication, supplemented by emails and google sheet for bug reporting.

What did you find most impressive or unique about this company?

Their ethics, reliability, honesty and willingness to work hard to get the job done by the deadline.

Are there any areas for improvement or something they could have done differently?

I really can't think of anything worth mentioning. If you are involved in your own project and you give them the space to offer suggestions and ideas, they are incredibly committed and motivated.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders of an organization that helps people explore the activities they’re passionate about, whether it is singing, dancing, or any other activity. We allow people to take their passion forward.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

We had an idea for a platform where people could connect with others related to activities they were passionate about. For example, if a user was into cooking, this person could display their cooking skills and have the opportunity to be hired by a restaurant.

We had already started advertising our business in the market, and we had good traction, but we were using WhatsApp groups and Instagram for our purpose. Thus, I wanted to create an application for our business.

SOLUTION

What was the scope of their involvement?

Initially, we just had an idea, so we discussed it with Techugo, and they helped us develop our app. With this app, people are now able to get connected with their passion. It allows people to display their talents, connect with others, book meetings, and more. For example, if someone is a guitarist, they can find a band to join through the platform.

What is the team composition?

I’ve been primarily in contact with a project manager and another person from Techugo, but we’ve worked with around 10 people in total.

How did you come to work with Techugo?

I sent requests to different companies, searched on Clutch, and got in touch with several companies, but I decided to go with Techugo. Their creativity was something that attracted me to them. They showed me a few designs to demonstrate their creativity, and they made good suggestions, which also made me feel that they would be the best option.

One of the most important requirements for this project was the design, which is why it took me some time to choose the best partner. I really wanted someone creative. Although my idea wasn’t new, the creative aspect was important for me, and it was non-negotiable.

How much have you invested in them?

We’ve spent around $150,000.

What is the status of this engagement?

We started in April 2021, and our engagement is ongoing. The first phase has already been completed, but my partner has more ideas for features to add. We will add those features and then go live.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Techugo has considered my project their own, which is one of the reasons we’ve stuck with them and want to take the project forward. They are really doing a good job.

How did Techugo perform from a project management standpoint?

Initially, I was involved a lot in the project, but now I’m more focused on marketing. During the first phase, the person I worked the most with used to keep me updated on everything, and we had daily stand-ups. I was always informed about the project, which I really loved about her. This person was also professional, and she helped me determine how to take the project forward.

The project manager has also kept me updated in case of delays. We mainly communicate through Skype, and we are also in the same time zone, so we have phone calls from time to time as well.

What did you find most impressive about them?

The way that Techugo has managed the project is impressive, and I’ve really liked their quality of work. If they aren’t confident about the quality of their work, they don’t deliver it. They have to be satisfied with it before they deliver.

Are there any areas they could improve?

I can’t think of anything that they could improve on.

Do you have any advice for potential customers?

Techugo’s cost is slightly higher than others, but they’re nice and professional, and they deliver high quality. It is better to spend more money than going for a more economical option that doesn’t work for you.

BACKGROUND

Introduce your business and what you do there.

I’m a key account manager at JK Fenner, a diversified organization working in the tire industry, automotive industry, industrial industry, and more. My job focuses on the automotive industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

It was very difficult for me to know what our inventory was and how to track the shipments.

SOLUTION

What was the scope of their involvement?

They're developing our web-based platform and it’s only available internally. It allows us to track inventory, production, and shipping. We’ve provided them with the requirements and they've built it based on that. The team has completed the phase one of the project, and they're now creating the next version of our platform.

What is the team composition?

We're working with 10–12 people from Techugo including project managers.

How did you come to work with Techugo?

I contacted Techugo while visiting some clients who recommended them.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in June 2020, and we have an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Due to the platform they’ve created, we’ve experienced increased work efficiency and productivity. Additionally, Techugo is professional, and they quickly provide solutions. Overall, we have a good experience with them.

How did Techugo perform from a project management standpoint?

They have an excellent project management process. On top of that, they reach out to me, so I don’t have to track them down. We have weekly meetings on Zoom.

What did you find most impressive about them?

I’m very satisfied with Techugo’s service. They're highly responsive, and they give good customer support.

Are there any areas they could improve?

No, they know what to do and how to satisfy their customer.

Do you have any advice for potential customers?

If you maintain good communication with Techugo, they’ll understand your needs. They’re always available so there will be little to no gaps in your communication.

BACKGROUND

Please describe your company and your position there.

I am co- founder of Foresee Aviation & founder - Book my jet . We specialise in providing private aircraft and helicopter for charter

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techugo, and what were your goals?

We hired Techugo to develop an app to make online booking of private aircraft/ helicopter and suggest real time availability of aircraft. We wanted the app to be user friendly , smooth , and efficient

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired a company to develop this app and they cheated us . We searched ourselves and through our contacts and came to know about Techugo as it shares a reliable image in the market.

Since we had bad experience with the previous company thus timely completion , all features working , appropriate user interface , smooth and efficient functions were our main criteria and Techugo delivered all with professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had rounds of meetings and explained them exactly what we want . It went step by step They shared demo designs for the app- suggested & explained us language and codes to be used. We met again to discuss requirement and expectations. The key deliverables were mainly user friendly app, easy backend, smooth , efficient & timely operation

How many resources from the vendor's team worked with you, and what were their positions?

A product manager was assigned to us who was managing the complete application from the technical as well as delivery perspective. He was our prime contact during the project. He was in sync with his team and took care of deliverables and timely completion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All we wanted was a user friendly and self explanatory app and this is exactly what we got . We keep getting positive feedback from users.

Describe their project management style, including communication tools and timeliness.

We didn’t face any problem communicating with the product manager . He was available 24x7 for us. The best part was ,that we didn’t have to communicate with the team as he was our prime contact. He made sure we get what we wanted and was patient enough to listen to us and solve our queries.

What did you find most impressive or unique about this company?

I was impressed with their timeliness, communicativeness, and keen understanding of the project.

Are there any areas for improvement or something they could have done differently?

They helped us when we needed them most as we were to launch our app and we were getting delayed. They completed the project well in time and thus helped us to meet deadlines. For us they did absolutely flawless job.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Ziyou Technologies Private Limited, a social media SaaS company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

We needed their expertise in application development.

SOLUTION

What was the scope of their involvement?

Techugo helps us build our social media app. Our usual workflow starts with a brainstorming session — they cooperate with us to generate development solutions and resolve content issues that can affect the quality of our platform.

We’re about 70% done with the entire process, and we’re planning to launch the app in four months. Techugo is set to support our app maintenance efforts once we reach the go-live phase.

What is the team composition?

We work with 9–10 resources from their team.

How did you come to work withTechugo?

We got in touch with several companies that can potentially take on this project, but it was Techugo’s responsible nature that set them apart from other vendors.

How much have you invested with them?

We’ve spent $50,000 so far.

What is the status of this engagement?

Our ongoing collaboration with Techugo started in March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t concluded the project yet, so there are no quantitative metrics to share at this point. However, I can say that Techugo meets our expectations from a technical perspective. They have what it takes to deliver our exact development needs, and we haven’t gotten any complaints about the quality of their work.

How did Techugo perform from a project management standpoint?

They deliver what we need and consider our feedback. We’ve recently advised them to speed up the process, and they complied right away.

What did you find most impressive about them?

Techugo is a team of extraordinary experts with a strong understanding of our ideas and needs. Additionally, their strategies elevate the quality of our product.

Are there any areas they could improve?

There’s nothing I’ll have them improve at this point.

Do you have any advice for potential customers?

Hire Techugo if you want to work with a team with unique skills that can deliver your needs.

BACKGROUND

Introduce your business and what you do there.

I’m the operations team manager at an e-learning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

We needed their team’s software development expertise.

SOLUTION

What was the scope of their involvement?

We were experiencing issues with manually managing our internal operations, particularly our recruitment pipeline. We thought of automating this process to improve our system, so we reached out to Techugo’s team. 

They built our CMS platform from scratch, which aimed to automate our entire recruitment process. The platform organized all the important records of our candidates, which we could refer to during our vetting process. Once we made our decision, the records are sorted according to the candidate’s application status.

What is the team composition?

I was mostly in touch with their project manager, who relayed all deliverables to Techugo’s team.

How did you come to work with Techugo?

They sent me an application — I liked their proposal and approach, so I reached out to onboard them for this project.

How much have you invested with them?

The development project cost about $50,000–$100,000.

What is the status of this engagement?

Our project ran from September 2020–August 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Techugo delivered a seamless platform that elevated our business operations, which was our main metric for their work. They had the technical expertise I needed to execute development solutions with accuracy.

How did Techugo perform from a project management standpoint?

I was impressed with Techugo’s spot-on project management skills — they kept me in the loop throughout the process and quickly responded to my requests and queries. I couldn’t say enough good things about them in this aspect.

What did you find most impressive about them?

I particularly liked how collaborative their team was — Techugo had a friendly and accommodating nature, which made our working environment ideal.

Are there any areas they could improve?

They could be more open to negotiating price points to give clients a better deal.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Yellow Doodle Industries, an organic children’s essentials company. We started last year.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

I wanted to have an edge in the Indian market, and we needed someone to develop our website.

SOLUTION

What was the scope of their involvement?

Techugo developed our e-commerce website, including the backend. They built everything from scratch in PHP. They suggested we aggregated features to receive orders and search the site by collection and product. Also, customers can choose their gift basket or add items of their own.

To start the project, we made our plan with Techugo. They explained to us what could be added and what couldn’t. Then, we gave them our photographs, and they handled the design and coding part. They developed a backend that we now manage for all the orders.

What is the team composition?

There were 10–15 people working on our project at a time. They had 3–4 members on the design team, and my team was connected with one of the senior design members. Also, we had 2–3 people per department. We would talk to one head person of each team, and there were 2–3 dedicated managers.

How did you come to work with Techugo?

A client had recommended Techugo, but I still looked at a couple of companies. However, I liked Techugo’s initial document the best. It was neat, clean, and they specified everything. They gave us new, fresh ideas, and no other company did that.

How much have you invested with them?

We spent $55,000.

What is the status of this engagement?

We started working together in September 2020. We have them on retainer now because we need changes every now and then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

First, the website is working well, and the designs on the website are great. The code is good and clean, so there aren’t any bugs. Also, we went live within 1–2 months, which was quick. Moreover, we’re growing in the Indian market. Ever since working with Techugo, my orders have increased.

How did Techugo perform from a project management standpoint?

Project management is good. They schedule everything beforehand. We sometimes need changes done overnight, and they handle it quickly. Overall, queries get resolved within a day or two.

My team is in contact with them, and we have meetings once or twice a week. We communicate via Skype, Zoom, and email.

What did you find most impressive about them?

They come up with great ideas, and they keep us in line with the current digital trends. Their team made suggestions for what would be best for us, which we couldn’t get with every company.

Are there any areas they could improve?

No, everything’s perfect, which is why I continue with them.

Do you have any advice for potential customers?

You should always look for a team who’ll advise you on what to do. You can make a product, but you won’t be able to run your business if you don’t have any marketing advisors or can’t keep up with the trends. Techugo is helpful with everything.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a photography company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

I needed help in creating an app for my business.

SOLUTION

What was the scope of their involvement?

Techugo is building a mobile app for me; it’s for both Android and iOS platforms, and they’re doing everything from the design to the development. They also built the website for the application they’re developing.

What is the team composition?

We’ve been working with around five people, but our main point of contact is a project manager.

How did you come to work with Techugo?

They were referred to us by the company that designed my website.

How much have you invested with them?

We’ve spent around $50,000 CAD (approximately $40,000 USD) with them so far.

What is the status of this engagement?

We started working in March 2021, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have metrics on the app because it’s not launched yet. Internally, I can say that I’m satisfied with the team’s professionalism and how fast they’re able to work — the design and functionality of the app are great. 

How did Techugo perform from a project management standpoint?

They’re amazing — I didn’t have to chase them with the work. Techugo is professional in providing updated reports with documentation of the milestones we’re reaching. In terms of communication, we use email, WhatsApp, and Zoom.

What did you find most impressive about them?

They’re always available for me despite the time difference. Additionally, they’re responsive and eager to do the job.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they had a rough time during the COVID-19 pandemic due to the number of cases, and they never left me hanging with the work, wondering what was happening.

Any advice for potential customers?

Be as involved as possible from the beginning and communicate your goals and expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the managing director and founder of Cluqe Limited. We are incorporated in Mauritius.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techugo?

We were trying to develop a mobile application. Our idea was to create a marketplace where users could buy and sell mobile apps and websites, but we wanted to incorporate a few ideas or platforms within one site itself.

One of our requirements was that the app be available for both Android and iOS. We wanted to ensure that it was a native app for a better UX.

SOLUTION

What was the scope of their involvement?

We didn’t have a well-defined scope or features that we wanted to be implemented for the project. When we had a technical discussion with Techugo, they helped us come up with the entire scope. They also defined what the features were going to be and what exactly was going to be implemented, module by module. 

We reviewed that together, added and deducted a few features here and there, and then got the final scope. Techugo did a lot of research and discovery (R&D) for the project. Then, Techugo developed an iOS and Android buy-and-sell app. They implemented a self-service advertising kiosk, which allows corporates to log in to the app and look at various advertising opportunities. Verified corporates can pre-determine locations on the app so that they can see which locations are available.

The idea was to try and limit human interaction. We wanted the marketplace to have it all automated, which is a brilliant thing that Techugo has done for us. Apart from a marketplace for websites or apps, the idea is to incorporate a few other features in the solution, including job searching and applications on the app.

What is the team composition?

We work with a team of seven people.

How did you come to work with Techugo?

While we were looking for developers, we went to Clutch's website and looked at the top five developers. We contacted Techugo and sent them our RFP. Techugo responded, and we realized that they seemed like a perfect fit. We looked at the previous work that they had done, they provided a satisfactory timeframe, and we finally selected Techugo for the development.

How much have you invested with them?

We’ve spent somewhere in the range of $65,000–$70,000.

What is the status of this engagement?

The development started in July 2020. This is an ongoing partnership since it’s a global project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I highly recommend Techugo for whatever application development one might be looking for. Their team is very knowledgeable, and they know exactly what they are doing. They will not just go with the flow as to what you have in mind; they will add their input as well. 

It's quite a challenge to find someone like Techugo because of the way that current companies work. You tell them what to do, and they just do it and deliver it to you, whether it works or not.  With Techugo, this hasn’t been the case; we have a good partnership with them, and they’re very efficient and work promptly.

How did Techugo perform from a project management standpoint?

The project manager that they have is a key piece of the puzzle. He not only knows what he is doing, but he also manages everything entirely well. I don’t have to worry about the project 24/7. He pushes us for answers because he has a deadline or timeline that he wants to manage.

Whenever we need to make any changes or revisions to the app, they are addressed quickly. We communicate via Skype. We have chats and calls with the team and with the project manager as well. We also have a shared drive with all of the files. That's something that the entire team has access to, and everybody is on the same page. 

What did you find most impressive about them?

Within hours after every meeting, the project manager sends me the meeting report with whatever was discussed. They have recordings that go into the drive for future use and for sharing with the team.

I’m also impressed by the team’s expertise. They are very knowledgeable and never say that something is not possible. The developers make sure that there is enough research done for whatever changes I request, and they make it happen.

Are there any areas they could improve?

I don't have anything for them to improve. I wouldn't want it any other way.

Any advice for potential customers?

Go for them since they know what they are doing. However, my advice would be to have your plan as detailed as possible and give enough details of what you're looking for or expect. Techugo is going to take that and further build on it.