What was the scope of their involvement?
They helped build a native iOS app, a native Android app, a web app, and a backend admin management system. The app is quite complex because it has a lot of features. Our platform brings everything from the appointment booking to the billing through our payment gateway to instant messaging and video calling capabilities all together in one place.
When members sign up, it’s free to download the app and sign up, and then, clients can follow coaches. We brought in a social post feed, and the only people in the feed are the coaches they follow. Members have the opportunity to learn from coaches in 19 categories ranging from financial or life coaching, to health, wellness, and diet. By helping people in an easy and gentle way, they start learning and building self-awareness and their need for coaching.
In addition, coaches can also create quick online courses, which are a blend of online learning and social media. We have created quick courses which target a specific topic with a clear learning objective. The content that is delivered through that quick course is then broken down into little content bits no longer than 90 seconds or 360 characters. By following coaches, receiving their posts, and taking the quick courses, clients build self-awareness, which drives the need for coaching through growth.
We also have a booking system where members can search and find a coach. We have a search function that has filters and sort options so that people can quickly find the right coach. By giving new members 90 minutes of free coaching that they can spend with multiple coaches, they can quickly get a feel for coaching. They can search and find a coach and then look at the coach’s availability and request a coaching session.
We have a coach app as well as a member app. If the coach is a member as well, they can switch between the two. In the coaching app, there is also a section where they can record voice and text notes from the coaching session and keep a history of their client’s coaching sessions. They have a dashboard where they can see the number of followers and clients they have, the number of sessions they have done and quick courses they have sold, and how much they are going to get paid out at the end of the month. It’s a one-stop platform, where a coach can manage their entire business.
What is the team composition?
In the proposal phase, my main point of contact was the account manager. Since we started with development, I’ve had a project manager who has been my main point of contact.
How did you come to work with Techugo?
I contacted about 30 different development companies all over the world. We narrowed it down to three, including Techugo. I decided to go with them based on their Clutch reviews as well as the feeling we got from them. They had several reviews saying that they deliver on time and on budget.
How much have you invested in them?
We’ve spent between $25,000–$50,000.
What is the status of this engagement?
We began working with them in February 2019, and it is an ongoing relationship. We’ve had a great experience with them so we will stay with them for the foreseeable future.