Technety

BACKGROUND

Please describe your company and position.

I am a Director at Black Horse Security

Describe what your company does in a single sentence.

Black Horse Security is a locally owned, licensed security agency serving Ottawa and surrounding areas. We provide security guards for construction sites, businesses, residential buildings and events, along with mobile patrols, alarm response and access control. Our guards are licensed, trained and experienced.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Technety to accomplish?

• We hired Technety to build a professional website for Black Horse Security, clearly present our services, and make it easy for potential clients to contact us and request a quote.

SOLUTION

How did you find Technety?

• Online Search
• Referral

Why did you select Technety over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Technety’s scope of work was to design and build a professional website for Black Horse Security. Key deliverables included pages describing our security services, a layout that works on computers and mobile phones, and a contact form for quote requests. The goal was to give our business a clear online presence and help potential clients learn about our services and contact us easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project gave Black Horse Security a website where visitors can view our services and request a quote online. This made it easier for potential clients to learn about our business and contact us. We do not have exact figures for changes in traffic or inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Technety managed the project well and delivered the agreed work on time. They listened to our needs, answered our questions clearly, and made changes based on our feedback.

What was your primary form of communication with Technety?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how they listened to our needs and explained things in simple words. They were easy to work with and helped us present our security services professionally.

Are there any areas for improvement or something Technety could have done differently?

Providing a short guide on updating the website and managing quote requests would have been helpful.