TechInfini Solutions Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the E-Commerce Manager of Fusion Fixings

Describe what your company does in a single sentence.

Online retail of building hardware - Fixings & Fasteners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechInfini Solutions Pvt. Ltd. to accomplish?

• Create unique pricing features tailored to the type of goods we sell
• Link our website and ERP system through an API

SOLUTION

How did you find TechInfini Solutions Pvt. Ltd.?

Online Search

Why did you select TechInfini Solutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

To make use of product categories by transforming them into quantity price breaks where the more of one item is bough, the greater the price discount.

To sync the new category pricing structure with our ERP system via an API so the stock could continue to accuratley track.

To make design alterations to the collection pages and product pages which were beyond the features Shopify offers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully producing features on our website that worked exactly as they were planned to.

Integrated API connection between our website and ERP system, where stock is being accurately tracked.

Unique, visually pleasing collection pages and product pages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very quick response time.

Took the time to discuss and understand our goals and provide multiple options.

Quick delivery of projects.

Constant revisions on the work done until the most desired results were achieved.

What was your primary form of communication with TechInfini Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise and experience in web development and API integration were impressive.

Are there any areas for improvement or something TechInfini Solutions Pvt. Ltd. could have done differently?

Cannot fault this company.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of GLSN, a media platform for educational architecture and learning spaces.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechInfini Solutions Pvt. Ltd.?

We needed help with website design and development. It's worth noting that on media websites, projects need to be featured on the homepage. These websites work fast and need to know about the projects of architects who are working on schools, colleges, and universities. When users click on a project, they need to know the information, details, facts, and stats related to it. They also need to see images and content.

The challenge has been getting the facts placed right below the image. So, we needed an agency that could be the best fit to tackle this challenge.

SOLUTION

What was the scope of their involvement?

TechInfini Solutions Pvt. Ltd. has designed and developed our website. Our niche is new, so we’ve given them a mood board with visual references. We’ve also given them references of other websites with layouts we can explore.

They’ve shared two options with us, and we’ve decided to go with WordPress development. We’ve also needed some customizations in HTML and CSS.

Our website isn’t a daily-use website, but we’ve also needed functionalities to add credits to the image, a project gallery, and content to be aligned in the layout we wish to have.

TechInfini Solutions Pvt. Ltd. has proposed phase-wise guidance for maintenance, which is still pending on our end. We’ve just wanted to get our website live, so we’ve had a contract for this. They’re extending doubt resolution until now.

What is the team composition?

We’ve initially been in touch with the co-founder, who has put us in touch with the team members. A business developer and an analyst have coordinated with us and taken all the briefings. Once things have been finalized, a senior website designer and developer have joined the team.

How did you come to work with TechInfini Solutions Pvt. Ltd.?

I met the co-founder a long time ago. I knew they were in the IT industry, so I visited their website. TechInfini Solutions Pvt. Ltd. had good reviews, so I thought we could try them. They seemed to be experts, and trust has been the main factor in working with them. To sum it up, they seemed like they aligned with us, so we engaged them.

How much have you invested with them?

We’ve spent around $15,000–$16,000.

What is the status of this engagement?

We’ve started working together in November 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of TechInfini Solutions Pvt. Ltd.’s work has been what we’re looking for. They have understood well the exact elegance and vibe we wanted for the site. They have successfully delivered the website's layout, and it's up to us now; we just have to upload the content. The team has been prompt, dedicated, and quick to understand the technical part. Overall, the team has been quite smooth with all these operations.

How did TechInfini Solutions Pvt. Ltd. perform from a project management standpoint?

They’ve met the deadlines. Regarding project management, we’ve used Google Meet, Excel, and Google Workspace. They have recommended other tools, but we prefer the tools we currently use. We’ve also used emails and phone calls for prompt help.

What did you find most impressive about them?

TechInfini Solutions Pvt. Ltd. is open-minded and understands the client very well. They’re flexible and love new challenges, concepts, and ideas. They’re nice people to work with, and trust is the main factor that has kept our relationship going.

Are there any areas they could improve?

In the past, I’ve worked with freelancers who took a long time because they didn’t grasp the technical aspects. In contrast, TechInfini Solutions Pvt. Ltd. has a perfect grasp of the technical and design aspects. It's hard to say where the team is lacking, given that I have worked with few agencies.

Do you have any advice for potential customers?

TechInfini Solutions Pvt. Ltd.’s processes are well laid out. When you go for a briefing, they’ll ask you what you’re looking for and share examples. They’ll go beyond the scope of the discussion to help you understand and discuss. You can trust them when they’re on the project, although they'll expect the briefing to be from your end.

Moreover, the briefing should be very detailed. You should share the references you have. When the briefing is good, you'll find that their work becomes super fast and super good. Take this into account.

BACKGROUND

Please describe your company and position.

I am the CEO of an IT services company.

Describe what your company does in a single sentence.

Design and Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechInfini Solutions Pvt. Ltd. to accomplish?

• For technical changes

SOLUTION

How did you find TechInfini Solutions Pvt. Ltd.?

Referral

Why did you select TechInfini Solutions Pvt. Ltd. over others?

• Referred to me
• Company values aligned

How many teammates from TechInfini Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables included:

Wireframes and high-fidelity UI/UX designs
Native mobile applications (iOS & Android)
Fully developed and launched Shopify eCommerce site
Custom features and integrations (APIs, third-party apps)
Ongoing testing, QA, and deployment support
Documentation and knowledge transfer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project reflect both technical success and business impact. After launching the iOS mobile app and the revamped Shopify eCommerce site, we saw:

📈 Increased User Engagement
💰 Revenue Growth
📱 App Adoption: Over 5,000 downloads of the iOS app within the first quarter, with a 4.7-star average rating.
🛒 Improved Conversion Rate: Our Shopify store conversion rate increased by 22% post-launch, thanks to optimized UX and performance improvements.
🚀 Operational Efficiency: Centralized inventory and order management between the app and Shopify backend reduced manual errors and saved 20+ hours/month in operations.
Overall, the project significantly enhanced both our customer experience and internal processes, setting us up for scalable growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency demonstrated strong project management throughout the engagement. They provided a clear roadmap at the outset, broke down the project into well-defined milestones, and communicated progress regularly through scheduled check-ins. Most deliverables were completed on time or ahead of schedule, and any adjustments to timelines were communicated transparently and well in advance.

They were highly responsive to our needs—quick to adapt to feedback, flexible when priorities shifted, and proactive in offering solutions when challenges arose. Their structured yet collaborative approach gave us confidence at every stage of the project.

What was your primary form of communication with TechInfini Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about the company was their ability to seamlessly blend technical expertise with strategic thinking. They weren’t just focused on delivering features — they took the time to understand our business goals and proactively suggested improvements that added real value to the final product.

Their team brought a rare combination of deep Shopify and mobile app development knowledge, a sharp eye for design, and a highly collaborative working style. Their responsiveness, attention to detail, and commitment to quality truly set them apart from other agencies we've worked with.

Are there any areas for improvement or something TechInfini Solutions Pvt. Ltd. could have done differently?

none that we can think of

BACKGROUND

Please describe your company and your position there.

I'm a Director at Designs by Raquel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechInfini Solutions Pvt. Ltd., and what were your goals?

here were several gaps in the solution that we needed a custom App for. I connected with TechInfini (along with several other vendors) to build an app that would allow us to accept down payments on orders and then process partial payments as they come in.

Most vendors said it could not be done and the few that said they could do it became very clear that they did not understand the issue when we talked on the phone

SOLUTION

How did you select TechInfini Solutions Pvt. Ltd. and what were the deciding factors?

They built an App that will let me create and Order in Shopify and the accept partial Payments as they come in

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked with me to create a scope of exactly what I was looking for and created screen mock-ups before i signed the contract. they meet the schedule (1 month) and were very responsive

How many people from the vendor's team worked with you, and what were their positions?

There was one main person , although i believe there were others behind the scene. I liked that it was simple to talk to and did not have to explain everything each time we talked

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered on time, on budget and when I realized i left out a small item aftewr it was signed off, they fixed it in 24 hours with no questions asked.

Describe their project management style, including communication tools and timelines.

we communicated via Shopify, email and Skype depending on what made the most sense

What did you find most impressive or unique about this company?

Their responsiveness

Are there any areas for improvement?

None

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a web development, digital marketing, and hosting company. We work with various outsourced partners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechInfini Solutions?

We needed WordPress web design with custom themes and the development of custom plug-ins.

SOLUTION

What was the scope of their involvement?

They did web design for several of our internal clients. They developed a vision statement and worked with us to get approval, then converted the designs into a technical specifications document on which we could iterate. After that was approved, we built a backlog in Jira and monitored the progress of the development. We did this using Agile Kanban methodology. They did all required frontend and backend work. They incorporated existing WordPress plugins while also developing custom solutions.

What is the team composition?

I’ve primarily interfaced with Sateesh (Senior Software Engineer, TechInfini Solutions), but there were times when we included the developers in our calls.

How did you come to work with TechInfini Solutions?

I believe we found them on Upwork. We interviewed lots of teams and considered their reviews. They worked on a small project first as a test, and they passed. We ended up working predominantly with them for 1–2 years.

What is the status of this engagement?

We started working with them in January 2015 and the engagement concluded in December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They produced good designs within our budget. They built a lot of backend extensions for us, which we’re still using, with a fairly small maintenance investment. They’ve delivered quality code. Quick response and turnaround were the most important factors for us. They gave us dedicated and consistent resources, and they made themselves available for any emergencies. This has been a good collaboration.  

How did TechInfini Solutions perform from a project management standpoint?

They provided us with specifications and got approval for them, instead of just diving into things. Many developers don’t take that step until it’s too late. They also did a great job of providing written documentation, and they were responsive and available. We used Slack and Skype as needed.

What did you find most impressive about them?

They have a breadth of capabilities, which makes it easy to work with them. We initially had trouble finding a one-stop-shop for high-quality design and development work, and I’ve always considered them to be great at both.

Are there any areas they could improve?

There’s a methodology for committing work to Git. It’s necessary to do it in an organized way, and we had an issue with TechInfini Solutions’ big code commits. Their method made it hard to see the code associated with particular Jira tickets. Instead, we’d see large commits for multiple tickets.

Do you have any advice for future clients of theirs?

Establishing a process with them is important. Clients should clearly state their expectations and the process they want TechInfini Solutions to follow.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a fitness company. We have a fun and interactive app for indoor workouts like cycling, running, walking, and rowing. It works with machines like exercise bikes, treadmills, and rowing machines.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechInfini Solutions Pvt. Ltd.?

We needed to create a module that gathers and analyzes users' workout data. The goal was to show the data clearly, helping users track their progress, understand their performance, and receive personalized tips. We required skilled developers to work with our team to integrate data from fitness machines, ensuring real-time sync, and making visuals user-friendly app frontend. TechInfini fulfilled these requirements by providing 2 skilled experienced backend developer and a frontend developer.

SOLUTION

What was the scope of their involvement?

TechInfini Solutions worked on improving the analytics module within our app. The key deliverables included integrating the app with new devices, developing APIs for data ingestion, and creating a dashboard UI with graphs in the app.

What is the team composition?

We worked with four members of TechInfini Solutions' team, including two backend developers, one mobile app developer, and a QA specialist.

How did you come to work with TechInfini Solutions Pvt. Ltd.?

We found TechInfini Solutions through an online search. We chose them over other options because of their past work.

What is the status of this engagement?

We worked together from January–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechInfini Solutions successfully integrated and pulled data from different exercise machines. They saved that data and showcased the analytics to users in the app. The modules worked well in the Android and iOS apps, and the analytics showcased the amount of workout done by users while exercising different muscle groups. Users provided positive feedback, saying the app successfully integrated with the machines and accurately got data from them.

How did TechInfini Solutions Pvt. Ltd. perform from a project management standpoint?

TechInfini Solutions' project management was good. They were pretty much on time and completed all the project requirements. We collaborated through RingCentral.

What did you find most impressive about them?

TechInfini Solutions' developers were very skilled and initiated. They were enthusiastic about getting the work done.

Are there any areas they could improve?

The QA could be a bit better.

BACKGROUND

Please describe your company and position.

 I am the Owner of a retail company 

Describe what your company does in a single sentence.

Sell Children's Clothes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechInfini Solutions Pvt. Ltd. to accomplish?

• Create an app for our consignment clothes
• make it easy to pay out consignors
• an app for consignor's to log into to check their sales

SOLUTION

How did you find TechInfini Solutions Pvt. Ltd.?

Online Search

Why did you select TechInfini Solutions Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from TechInfini Solutions Pvt. Ltd. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Created a custum app specific for our resale children's clothing consignment store. We can input customer's info and clothing, keep track of sales, feeds over to our inventory on shopify and makes calculating monthly consignment payments super easy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are very happy with our app. Any time we have had any issues or blips with our app our team member from clutch was quick to respond.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and helpful. Created exactly what we needed.

What was your primary form of communication with TechInfini Solutions Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

The press was very fair for the work that was done.

Are there any areas for improvement or something TechInfini Solutions Pvt. Ltd. could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

We imagine, design, develop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechInfini Solutions Pvt. Ltd. to accomplish?

• Shopify techincal assistance
• Shopify development

SOLUTION

How did you find TechInfini Solutions Pvt. Ltd.?

Online Search

Why did you select TechInfini Solutions Pvt. Ltd. over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a custom app, related post-sale installations and maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has been successfully sold for over three years

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good communication

What was your primary form of communication with TechInfini Solutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have good flexibility

Are there any areas for improvement or something TechInfini Solutions Pvt. Ltd. could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO of Letzteshemd

Describe what your company does in a single sentence.

We sell print on demand products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechInfini Solutions Pvt. Ltd. to accomplish?

• Frontend work for shopify site

SOLUTION

How did you find TechInfini Solutions Pvt. Ltd.?

Online Search

Why did you select TechInfini Solutions Pvt. Ltd. over others?

High ratings

How many teammates from TechInfini Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We made a popup flow for a custom product that lets customers upload custom images and add custom text which is combined to a canvas which can be ordered. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Frontend is working smooth!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super responsive and first

What was your primary form of communication with TechInfini Solutions Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They responded very quickly to inquiries

Are there any areas for improvement or something TechInfini Solutions Pvt. Ltd. could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO of Jason Gregory

Describe what your company does in a single sentence.

We are an online jewelry brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechInfini Solutions Pvt. Ltd. to accomplish?

• Create shipping integration between shipping courier and Shopify

SOLUTION

How did you find TechInfini Solutions Pvt. Ltd.?

• Clutch Site
• Other

Why did you select TechInfini Solutions Pvt. Ltd. over others?

Good value for cost

How many teammates from TechInfini Solutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create an integration between Shopify and our shipping courier API

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To make sure Shopify was syncing all data from our courier API

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes everything was delivered on time

What was your primary form of communication with TechInfini Solutions Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

Their skill when it comes to the Shopify API

Are there any areas for improvement or something TechInfini Solutions Pvt. Ltd. could have done differently?

No