TatvaSoft

BACKGROUND

Please describe your company and your position there.

Our company is providing subscription based e-invoicing and exchange of tax document securely. I am co-counder and CEO focusing on the mandated B2G e-Invoicing services in Italy, with medium-long term objectives to grow our Business across B2B, feeding AP automation systems and Legal Storage Applications with 100% e-Invoicing, as well as enabling full electronic AR management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

We selected Tatvasoft to enhacne our online store with Magento platform.

What were your goals for this project?

We had a shop already where we wanted to implement advanced features with user focus.

SOLUTION

How did you select this vendor?

Tatvasoft has expereinced and certified Magento team which was best fit for complex advancement. We were been discussing with expereinced resource who analysed our systen and we hired him for further enhacement work.

Describe the project and the services they provided in detail.

Initially we hired a magento expert who helped with our existing webshop for redesigning functionality, integrating or developing new plugins, extensions.

What was the team composition?

At start there was a Project manager and an Analyst involved for 1st week, and after system undersanding there was a senior Megento developer and designer added in the team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have been receiving positive reviews from our partners, customers. We also had visits and conversions increased.We have a stable, modern platform that’s easily managible and scalable now.

How was project management arranged and how effective was it?

Assigned developer was sending daily report over email and changes were visible on staging to check from my end. Project manager was timely taking feedback from me and look after the progress with developer. At the time where they had to replace developer, they managed knowledge transfer without any hinderance and they evaluated the deliveries as welll. I am very pleased with their approach to maintain tranparancy, quality service and incident reporting beforehand for any obstecals or findings.

What did you find most impressive about this company?

We are very impressed with their proficiency and integrity. As well as the quality of service with flexibility to provide us additional support on demand.

Are there any areas for improvement?

They are best with all measures.

BACKGROUND

Please describe your company and your position there.

We are a sales and marketing company in the real estate brokerage that teams up with small to medium sized homebuilders. I am the VP of Technology, in charge of managing the development of our proprietary technology platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

We hired Tatva to provide resources to maintain the existing platform (maintenance and bugs) while our in-house programmers develop a new version of the technology.

What were your goals for this project?

To rebuild our platform from scratch and gain a leading edge in the industry.

SOLUTION

How did you select this vendor?

We have worked with TatvaSoft in the past and have a good relationship with them.

Describe the project and the services they provided in detail.

They provided programmers to maintain the current platform and address bugs that pop up while development of the new platform is ongoing.

What was the team composition?

Between 1 and 2 programmers a project manager, and a member who checked in to make sure everything was going smoothly.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I will be able to say that when we finish the project. It should have an enormous impact.

How was project management arranged and how effective was it?

The programmers assigned to us are good workers and had little to no issues adapting to our mode of work. The project manager is nice and engaged, and there has been little need to get her involved.

What did you find most impressive about this company?

They are an incredibly organized and well-oiled machine.

Are there any areas for improvement?

None at this time

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Med Travel Corporate. We are an SME (small–medium-sized enterprise) that deals with medical tourism. We bring in patients, primarily from Eastern European countries, for medical treatment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TatvaSoft?

We needed a web application to help manage patient records, billing, and more in one platform.

SOLUTION

What was the scope of their involvement?

TatvaSoft built a custom web application with a Microsoft SQL Server. They did front- and backend development and design. The web app helps manage the recording of medical data, patient billing, doctor billing for marketing, and more. When patients come for health screenings, the app allows us to track and record all of their information, including their activity during their visit. Once they completed the app, they made modifications and worked on two other projects.

What is the team composition?

Jigar (Project Manager) was the project lead. There was a distant development manager overseeing a team of four people. 

How did you come to work with TatvaSoft?

We reached out to several companies and accepted bids for the project. We really liked the CMMI Level 3 certification from Microsoft that this team had, as well as the demos they showed of projects they’d completed previously. They were professional and seemed to really know what they were talking about.

How much have you invested with them?

My company spent $65,000

What is the status of this engagement?

We worked together from May 2016–March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

From the start, they delivered in every aspect. The team was coordinated. The project manager really knew his stuff and communicated very well throughout, allowing the project to run smoothly and continuously. We’re very pleased with the web application. 

How did TatvaSoft perform from a project management standpoint?

They managed the project in a transparent, cost-effective manner. We communicated in real-time via Skype, allowing for immediate feedback. I had access to the entire team, not just the project manager. They also sent weekly reports and updates.

What did you find most impressive about them?

A key thing to me was the constant feedback and open communication. TatvaSoft delivered excellently in this area. They are a very reliable partner, and I would be happy to work with them again in the future.

Are there any areas they could improve?

One thing that would be an advantage to them is more business knowledge. They understood all of the IT requirements, but sometimes the solutions they implemented didn’t make sense from a business perspective and had to be redone.

Do you have any advice for potential customers?

Plan and outline in detail to help them get the full understanding of your requirements and expectations. A selling point for working with them is their constant communication and the availability of their whole team.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a software development company that has a data capture application used across all industries and in many countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

We hired TatvaSoft to maintain an existing iOS application.

What were your goals for this project?

To make several corrections to the application as well as to add in new features/functionality

SOLUTION

How did you select this vendor?

We came to know about TatvaSoft through a connection who already was engaged professionally with TatvaSoft. We got connected to their Marketing team and after having meeting, we gained confidence that they can achieve our goals.

Describe the project in detail.

Our engagement started with meeting and requirement understanding. At later stage they involved the technical team to review our source code and soon after that a highly experience developer was assigned to my project to implement the required changes.

What was the team composition?

A project manager and developers as required.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application has been stabilised and new features have been successfully added

How effective was the workflow between your team and theirs?

The workflow was quite effective. We used an online ticketing system to assign items to be worked on, and Skype for other communications.

What did you find most impressive about this company?

Their ability to understand the existing (complex) application and fix issues and add in new functionality. Also, their knowledge of current iOS best practices.

Are there any areas for improvement?

Nothing comes to mind

BACKGROUND

Please describe your company and your position there.

With a location in Paris since 1980, in Madagascar since 2011, and in South Africa since 2016, ODiTY helps its multilingual and multichannel customers improve their customer knowledge, acquisition, and loyalty. ODiTY, as an innovative, alternative, and human-scaled player, proposes custom systems centered on Customer Experience.

I am the Head of Outsourcing Digital Services (Digital production) and well as CTO of the South African branch

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

To deal with our different ventures (Websites, Mobile Apps, Internal and Client projects)

What were your goals for this project?

The main goal of the project was to deliver in a short period of time, study and analyse beyond requirements, accurate design, module wise delivery to achieve timelines and to ensure we are in phase with the initial timeline, a high-visibility project for our customer with integration to third party tools.

SOLUTION

How did you select this vendor?

Through reference

Describe the project and the services they provided in detail.

Handling Live auction of luxury properties, buyer & seller registration & verification, digitalisation of the whole process (digital signature, ...) Management of properties and documentation A whole auction house (ascending and descending auctions) feature coupled to a blockchain server

What was the team composition?

The team was managed by a senior project manager who was our single point of entry, we sized the team differently depending on the urgencies and technical requirements throughout the project

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The end result was fully accepted by our client, happy about the end result. We were able to deliver the product without hiring additional resources on our side, thanks to Tatvasoft's involvement.

How was project management arranged and how effective was it?

The project management was seamless, the transparency and dedication of the stakeholders made the project a success

What did you find most impressive about this company?

Their aptitude to quickly deploy assets and agility in a consequent project delivered over a short period of time

Are there any areas for improvement?

The experience was very positive.

BACKGROUND

Please describe your company and your position there.

AMES Australia plays a significant role in successfully settling hundreds of thousands of new immigrants with broad range of settlement, English language and employment services. I am the applications manager at AMES Australia, responsible for implementation and support of enterprise applications across the organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

We engaged Tatvasoft to upgrade our SharePoint 2013 environment to SharePoint 2019 and on-going / BAU support of the environment.

What were your goals for this project?

The goal is to complete SharePoint upgrade and at the same time allow the platform to be migrated from ageing infrastructure with minimum interruption to the business, in cost effective manner and within required timeline.

SOLUTION

How did you select this vendor?

Tatvasoft offered a competitive proposal for the project, backed by impressive feedbacks from existing clients in Australia. Specialized domain knowledge demonstrated during the initial consultation/ RFP phase is also one of the vendor selection criteria.

Describe the project and the services they provided in detail.

Tatvasoft went through detail analysis process to identify and document the project requirements, provided the transparency in effort involved and approached adopted. Upon approval of the project, Tatvasoft managed the end to end delivery of the project and worked closely with AMES Australia team to deliver project milestones.

What was the team composition?

The project team consisted of a Project manager, team leader and developer. The project is also supported by the director from sourcing and commercial perspective.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Tatvasoft has helped AMES Australia to upgrade SharePoint platform cost effectively and at the same time providing a good quality of service.

How was project management arranged and how effective was it?

Tatvasoft project team has demonstrated the ability to keep the project on track, initiated the weekly project meetings and follow-ups to discuss and resolve any roadblocks proactively.

What did you find most impressive about this company?

Tatvasoft team is committed to come up with a solution to meet customer needs. With this project, the team has reviewed and identified the upgrade requirements, developed the solutions and kept the project cost under control.

Are there any areas for improvement?

The project team is located offshore. Communication is restricted to specific hours during the day. Nevertheless, I do not see this an issue for this project. The team is responsive and proactively communicate project updates.

BACKGROUND

Please describe your company and your position there.

We focus on meeting our clients’ reinsurance needs, while assisting in setting the proper and fair retentions through treaty restructuring. We are keen to offer our established facility on need basis to support our clients in providing capacity on facultative business, as well as added value services. I am the IT Manager at Arab Re and I am in charge of all IT operations and projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

They are developing a web application for us

What were your goals for this project?

The goal is to revamp old system from Windows application to web application with new technology and also to add more modules and reports as per new requirements.

SOLUTION

How did you select this vendor?

We invited them to out premises to test their technical expertise and we were content with the outcome.

Describe the project and the services they provided in detail.

• Requirements Elicitation and documentation
• Software Design and Development
• Data Migration
• User Documentation

What was the team composition?

They have a big team which comprises several developers, Team Leader, Project Manager, and Business Analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The application comprises new modules which will allow us to manage business in new lines. It is web based and enables our staff to access it from any computer while maintaining high security measures. Our staff is happy with how flexible and practical the interface is and the interconnection with email messaging.

How was project management arranged and how effective was it?

They have multiple stakeholders at different levels for project management. The technical hierarchy and the financial hierarchy is separate, they have good co-ordination among them and this helps in saving time and reaching the right person to get things done.

What did you find most impressive about this company?

Their transparency, honesty, and timely delivery set them apart.

Are there any areas for improvement?

Nothing as off now

BACKGROUND

Please describe your company and your position there.

I am owner of BEMI AUTOMATION which is a Smart home and Lighting design company. Our main business is KNX system integration and lighting design but with a big focus on KNX product development like the KNXtool.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

Hired them for developing our KNX design & planning tool.

What were your goals for this project?

To get the tools ready for selling as a SaaS subscription

SOLUTION

How did you select this vendor?

They had the past experience & great track record of working on similar projects. It is also a big company so I could rely on getting the expertise I needed and for being able to keep deadlines. They were also very cost effective.

Describe the project and the services they provided in detail.

Scope and services provided includes:

- Resolving bugs in existing system

- Enhancements in existing functionality like project management, project board with Device view, Building view, functional view.

- PDF reports like Relay report, Functional report , Device management etc.

- new development for new features like project management

- automatically create KNX group addresses

- Label printing.

What was the team composition?

Initially the team included Account manager, Business Analyst and Project Manager for the analysis and planning phase. During the implementation there were 2 developers involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Tatvasoft was able to take our tool from "mostly used ourselves" to be a great SaaS tool we can proudly sell around the world. We had some problems with our previous vendors where the knowledge and expertise did not match our needs hence they could not finish the tool to our expectation.

How was project management arranged and how effective was it?

Project management was great, I like the transparency and the daily contact directly to the developers. We use Trello for keeping track of what we are working on and skype for calls/discussions as well as messaging. In terms of project requirement gathering & understanding, implementation and overall management, they were impressive and met deadlines.

What did you find most impressive about this company?

I appreciated their honesty, flexibility, transparency, and speed of support.

Are there any areas for improvement?

We are happy with them.

BACKGROUND

Please describe your company and your position there.

I am the ICT & Development Manager at CSM 360 which is a dynamic company, founded and managed by experts in the automotive sector, which proposes itself as a single 360 ​​° interlocutor for the management of repair events, of any kind, for vehicles throughout their life cycle

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

Hired them to develop Web Application catering our Automotive sector

What were your goals for this project?

Goal is to have a dynamic portal where our users can manage all repayr cycle history of a vehicle

SOLUTION

How did you select this vendor?

I worked with Tatva with my previous company and i appreciated their skills

Describe the project and the services they provided in detail.

Helped developing Search near by garages & Vehicle repair modules so far

What was the team composition?

Started interaction with Project Manager and then got introduced with the development team. The team is always eager to improve their performance.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Actually we are managing process with Office 365 forms and many Excel files. This is not optimized and we need to have a central system to insert/manage data and gain user time

How was project management arranged and how effective was it?

"They are team of professionals who have the potential to leave no stone unturned to make the project a success. The software development company exactly knows how to manage a team and allocate work to the right person and ensure the entire process turnouts to be more productive and fun. "

What did you find most impressive about this company?

Their trustworthiness the way they took care of our intellectual property, proprietary software, and new development specifications.

Are there any areas for improvement?

So far they have succeeded in impressing me

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company having the full responsibility to deliver and end-to-end server+mobile application for the end customer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TatvaSoft?

We engaged them to develop a server and mobile applications.

What were your goals for this project?

The goal for the project is to deliver an industrialised product with robust server and mobile apps (android + ios) for autonomous boat project.

SOLUTION

How did you select this vendor?

We received good references from other companies.

Describe the project in detail.

The project scope is to develop from an MVP an industrialized solution consisting of a node.js AWS server + react native hybrid mobile app in react native (android & iOS), in which end user can call the interact with the boat handling system

What was the team composition?

We started with the analyst who understood our requirement quickly and accordingly introduced the relevant experienced team. I am in direct touch with developers and also get support from Project Manager whenever needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project aim is to release a commercial version in May 2020.

How effective was the workflow between your team and theirs?

Very good, we have had direct interactions with the developers and good management support when needed.

What did you find most impressive about this company?

Their openness and flexibility stand out, they're always ready to serve us and go the extra mile when needed.

Are there any areas for improvement?

No complaints so far.