Tallium Inc.

BACKGROUND

Introduce your business and what you do there.

I'm one of the owners and founders of iDEALER, Inc., a company that creates solutions for automotive dealerships in Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tallium Inc.?

We engaged Tallium to help us create an app for dealerships that would offer their customers shuttle solutions when they had to drop their vehicles off for services.

SOLUTION

What was the scope of their involvement?

Tallium designed and developed a web and mobile app for Android that incorporates some AI features. Collaborating with our team on the concept, they designed and developed the platform to include GPS technology and a customer interface that could be used on any device between drivers, dealerships, and customers.

What is the team composition?

I work with a project manager, who manages others on the team.

How did you come to work with Tallium Inc.?

Tallium was referred to me. Out of the other companies we were considering, their experience and unique approach to executing the project stood out the most.

How much have you invested with them?

Our project budget is $375,000.

What is the status of this engagement?

We started working with them in February 2018 and just launched the product internally and are still in a testing phase. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, the app Tallium has developed has tested seamlessly. They've successfully incorporated technology that helps drivers find the best routes to drop off and pickup customers, accounting for traffic and other factors.

How did Tallium Inc. perform from a project management standpoint?

We rely on their project manager to keep everything on track, and they've consistently met deadlines and expectations.

What did you find most impressive about them?

They were able to tailor our idea and come up with a unique end product. In addition to their great communications, their deliverables have exceeded our expectations. I also liked that Tallium took the time to break down the budget in the proposal, so there were no hidden or surprise fees. They've been very transparent throughout the process.

Are there any areas they could improve?

No.

BACKGROUND

Please describe your organization.

SafeStuff is a startup. The whole project initiated about a year ago [in 2015].

What is your position?

I'm mainly the CTO, but we are small, so I jump into whatever needs to be done. I do the CTO side of things and product development.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Tallium?

We needed to develop the SafeStuff application.

SOLUTION

Please describe the scope of their involvement in detail.

We needed to build the iOS and the web version. They did the entire cycle from design to development.

How did you come to work with Tallium?

I met them a while ago. I heard about them and was familiar with their site design contest, which I was using for this project as well as other projects to get a logo created. I was very happy with the design contest, with how the logo looks and feels. I knew Olek [Mykolaienko, cofounder and project manager], who is my contact at Tallium, and I trust him. Their pricing is competitive as well. From what I've seen, I like the quality of their work.

Could you provide a sense of the size of this initiative in financial terms?

It is $50,000.

What is the status of this engagement?

It's an ongoing project. We released the MVP [minimum viable product] version recently. We're working with them on maintenance, and we will continue working with them with new releases.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We just released the app, so we haven't done any marketing. It's only the beta version right now with friends and family testing it. We've had 100 downloads [as of August 2016]. People are happy. We've gotten positive input. There are some issues that people suggest are not optimal and can be improved. We'll resolve that in the next iteration. Our goal right now is to test with a small crew of users and listen to feedback.

How did Tallium perform from a project management standpoint?

I was very happy. They were very quick. From day one, they prepared a nice plan. Tallium emphasized when my involvement would be required like during the wireframing and testing processes. They set expectations very well, and they have delivered according to plan. The project manager was the bridge between me and the rest of the development team. Everything went smoothly and on time.

What distinguishes Tallium from other providers?

Their speed is the differentiator. I've worked with other firms in the past, but before these guys started writing code, they made a meticulous plan regarding how the whole project will be executed. It kept us on the same page. They executed very effectively. I expected things to take more time based on my previous experience. They've been very efficient. Their speed and project management component are what I find makes them unique from other firms.

Is there anything Tallium could have improved or done differently?

They could improve the quality of their design maybe. I understand the price I'm paying, so I'm not going to get great design.

BACKGROUND

Please describe your organization.

I am the owner of dekoLiv, a leading retailer of stone veneer in Europe, and we are currently gaining popularity in the United States. We employ 250 people, and our main manufacturing operations are in Romania.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Tallium?

We hired Tallium to help us transition into e-marketing and e-commerce. We have learned a lot through the process, and they have been fantastic to guide us through everything and aggregate our existing resources and documents together so we could display them through our e-commerce site or through other media channels.

SOLUTION

Please describe the scope of their involvement in detail.

Tallium took us through every step of the process, taking all of our art and used naming conventions so we could standardize everything, upload things automatically, automate processes, and create brochures with new information, including new pictures in the space of an hour or two. We're about to launch one e-commerce site and one informational site about our products for our customers with videos in different languages. For our informational site, one platform has different languages, and we are able to have different products displayed for different markets.

How did you come to work with Tallium?

We came into contact with Tallium through DesignContest because we needed to find new logos. Through that, I saw on their site that they could help you develop a new image through the Internet. That's how I got in touch with them, and then we started first with an e-commerce site, and then we built up from there.

Could you provide a sense of the size of this initiative in financial terms?

We work with Tallium on a monthly basis, and we get invoices from them. The project is ongoing and they're basically taking that portion of our business over. On a yearly basis, I would say we're probably looking at $40,000 to $50,000. So far, we're spent between $50,000 to $60,000.

What is the status of this engagement?

We've been working with Tallium since October of last year [2015]. They are the ones telling me what I need, and it's been absolutely fantastic. They have quite a good pool of resources to fit our needs. We're just about to launch our new informational site, Modulo.fr, which looks absolutely gorgeous. I think from talking to them, they're great at training us on how to be independent as well as to update our things ourselves, but there's the whole other side after the creation of these sites. They're going to hold our hand through how to get traffic to our sites, and I think that's an even bigger job than just creating the site itself.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Within the company, our employees have seen the prelaunch version of the sites, and they're absolutely amazed that we have that capability now kind of in house. We are in talks with Lowe's, and they've seen versions of our new platform, and they are quite impressed. We have big customers in Europe, and we've started to show them as well but, for them, what's important is that our traffic goes to them. If we are able to catch a huge amount of customers for them, that will help our relationship.

How did Tallium perform from a project management standpoint?

Tallium is incredibly good. We are the ones that are not providing all the quality that's needed. They are very good to work with. If you are not able to do things in-house, they'll find the resources to help you through it and guide you. That's a hurdle they have to go through, and they're good at it, but often what it is the clients who are the ones that are not able to provide the information they need in time to get projects completed. They have helped us through that, and I would say we have been the greatest impediment to them finishing everything, but they're very good on deadlines.

What distinguishes Tallium from other providers?

I think that their flexibility is their greatest quality. Their costs are low, and they are able to achieve amazing results at a fraction of the cost. When I chose Tallium, I sent out a brief as for what we wanted to do, and I sent it out all around the world to providers in the United States, in India, in the United Kingdom, in France, and in other places, and I compared everything we received. They were one of the most competitive, and they brought about new ideas. They are constantly thinking of how to bring new tools to your business, and they're not fixed on a specific contract. Things evolve with them, and I think you have to be that way if you're creative and to get to a good result.

Is there anything Tallium could have improved or done differently?

There's not many negative things I have to say about Tallium. I have never been frustrated with anything throughout the projects that we worked on with them.

BACKGROUND

Please describe your company and position.

I am the CEO of Voice2Me

Describe what your company does in a single sentence.

AI Voice intelligence and digital workforce design for contact centers and CX for mid to enterprise customers 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tallium Inc. to accomplish?

• Discovery for AI-powered mobile app

SOLUTION

How did you find Tallium Inc.?

Online Search

Why did you select Tallium Inc. over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Tallium Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full discovery for AI-powered wellness mobile application with UI/UX design, shaping the vision and scoping product development phase

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time deliverables, excellent communication, creative team and professional execution 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent team and well coordinated. They went beyond and above to deliver high value for a challenging task and were accommodating for time zone difference and tight schedules. 

What was your primary form of communication with Tallium Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism, experience, ability to think outside the box and using latest tech and AI to deliver top notch outcomes 

Are there any areas for improvement or something Tallium Inc. could have done differently?

I don't have any to suggest. We were very satisfied with the quality of their service.

BACKGROUND

Please describe your company and position.

I am the Operations Director of Spherica Business Solutions

Describe what your company does in a single sentence.

IT Managed Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tallium Inc. to accomplish?

• Create a front end for our in house developed Web App

SOLUTION

How did you find Tallium Inc.?

Online Search

Why did you select Tallium Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a front end for our inhouse devloped Web app ensuring excellent UI/UX and delightful design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered ontime and within budget. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our PM was excellent, she forged great relationships with our Product Development team and kept everyone up to date at all times. Responses were immediate and budgets were managed throughout teh project.

What was your primary form of communication with Tallium Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication was impeccable, they understood what we wanted to achieve and spent a great deal of time ensuring they were able to work towards our goals

Are there any areas for improvement or something Tallium Inc. could have done differently?

No they were excellent and I wlook forward to working with them again in the future

BACKGROUND

Please describe your company and position.

I am the Founder & software development manager of Kolla information Sverige AB

Describe what your company does in a single sentence.

We are providing an online platform for our customers to use for publishing ho-to videos, manuals, DPP-data and more

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tallium Inc. to accomplish?

• Wireframes for our SaaS service
• MVP. Account management and basic content input for the users
• Version 1.0 Adding auto-translation to customer accounts, advanced "reusable" blocks integrated with the auto–translation
• Version 2.0 A large UI upgrade. Including new logics and graphics. Based on our initial ideas they took our ideas to a higher level.

SOLUTION

How did you find Tallium Inc.?

• Referral

Why did you select Tallium Inc. over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Tallium Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of the Kolla SaaS platform. Kollainfo.com Ideation and graphic design Wireframes MVP. Backend & frontend. Version 1.0 Backend & frontend. Version 2.0 Backend & frontend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nordic well know brands in telecom, hospitality, industry etc. Has chosen to use Kolla kollainfo.com for the communication of how-to-use their services and products. Consumer satisfaction increase –support errands decrease, saving millions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time 9 times out of 10. Some tasks have been more difficult and time consuming than expected. But the communication with us in these cases have been prompt and clear. Just like in the successful on–time deliveries. The project managements response to our needs are excellent. Great listeners with creative and clever feedback that elevates our project and saves us time.

What was your primary form of communication with Tallium Inc.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The commitment and the delivered solutions impress us.

Are there any areas for improvement or something Tallium Inc. could have done differently?

No. Not really. The project management are very responsive, and excellent in communication. So we sorted troubles out before they grew big.

BACKGROUND

Please describe your company and your position there.

I'm a Product Owner of a studio that develop online slot machines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tallium Inc., and what were your goals?

We needed site to:

1. present our studio to our players
2. begin hiring company

SOLUTION

How did you select this vendor and what were the deciding factors?

Our friends advised us Tallium.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided requirements for Tallium with their help. After we decided on development roadmap and every two weeks they provided us demo where they showed the progress. HTML / CSS JavaScript PHP

How many people from the vendor's team worked with you, and what were their positions?

5 people: COO, CBDO, designer, front and back end developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We haven't launched our site live yet due to some internal changes in company. But as soon as we can we'll launch it.

Describe their project management style, including communication tools and timeliness.

Every week or two we had a demo where we provided feedback to Tallium. These meetings were very efficient. All the communication was set up through meetings and follow-ups. On the deployment stage our devs communicated directly with devs of Tallium.

What did you find most impressive or unique about this company?

They provided a really good design for us and worked professionally with our feedback. Also the made really good instructions for site administration.

Are there any areas for improvement or something they could have done differently?

On our project we haven't found any essential problems.

BACKGROUND

Please describe your company and your position there.

UzeLink works to connect older adults and the people that care for them there.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tallium Inc.?

To develop an app to help individuals connect through wearable data.

What were your goals for this project?

develop a app that utilizes apple health data to connect people

SOLUTION

How did you select this vendor?

through a reference.

Describe the project in detail.

Accessing user health data developing notifications when health data changes dramatically. Uzelink offers our users notifications of these changes through our app’s quality indicators: activity level, amount of steps taken, distance covered, speed, sleep quality, and calories burned.

Changes in patterns, roles, and routines can indicate a problem in health and wellness. By enabling older adults and their loved ones to identify changes, set new goals, or to track progress, the desire of aging successfully and independently can be a realistic expectation.

What was the team composition?

Four Cofounders and several developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Tallium met every expectation. They brought a deep understanding of the market that we wanted to help, in a way that few other developers could have. Not only was Svetlanas English great her cultural understanding as well as Oleks were instrumental in getting the app produced. The whole process was great

How effective was the workflow between your team and theirs?

They did a great job. They helped manage the process in a very professional way. That kept costs down while meeting very high standards both in UX and UI.

What did you find most impressive about this company?

Their willingness to work through the entire process and help direct us through the most efficient means to meet our goals were very helpful in meeting expectations as well as keeping cost down.

Are there any areas for improvement?

The important thing is to keep your expectations and priorities at the top of the conversation.