SysGears

BACKGROUND

Please describe your company and position.

 I am the Head of Platform of a travel company 

Describe what your company does in a single sentence.

We are the world’s leading, members-only travel and experiences company. Using innovative technology, we inspire the world to escape by bringing hand-picked offers at unbeatable prices to millions of members worldwide across our Secret Escapes, Travelist, Slevomat, TravelBird and Pigsback brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Grails Performance Optimization
• React Frontend Development
• DevOps Services

SOLUTION

How did you find SysGears?

Online Search

Why did you select SysGears over others?

Technology specialization

How many teammates from SysGears were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked with SysGears, originally on a project to deliver stability and performance improvements for one of our key applications. We have worked with SysGears to deliver React components and provide DevOps engineering resources.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Core web vitals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sysgears didn't provide project managment services

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something SysGears could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Project Coordinator of Sombra

Describe what your company does in a single sentence.

Sombra is a software development company that works with US, Canadian, and European clients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• To close the need for a high performing developer fast

SOLUTION

How did you find SysGears?

• Online Search
• Other

Why did you select SysGears over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Speed and high quality

How many teammates from SysGears were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Senior Full Stack Developer worked in our client`s team. He demonstrated a high level of performance. Worked on integration of our client`s product with Jira.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Great feedback from our client (since it was a staff augmentation project)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The developer consistently met the deadlines for the tasks he committed to.

What was your primary form of communication with SysGears?

Virtual Meeting

What did you find most impressive or unique about this company?

The SysGears team is very polite and reliable. They're able to fulfill all their commitments.

Are there any areas for improvement or something SysGears could have done differently?

Nothing to mention here

BACKGROUND

Please describe your company and position.

I am the CEO of an elections hardware and software firm.

Describe what your company does in a single sentence.

We provide innovations in the public engagement space to allow citizens to contribute to their local and state government.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• MVP
• Public Facing Site
• Production system

SOLUTION

How did you find SysGears?

Referral

Why did you select SysGears over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from SysGears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SysGears enabled a basic idea to be deliverd to MVP status. The pilot was proven in the field and additional work was completed to establish the system in a production setting. Additional developments took place to deliver an  Americans with Disabilities Act (ADA) compliant system that could benefit from Web Content Accessibility Guidelines (WCAG) 2.1 AA standards to ensure complete inclusiveness to the service. SysGears did all the development, UI/Design/ Agile project management/ Value chain engagement and corrective remediation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is live and providing service to many individuals from an idea to a fully compliant solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SysGears delivered on time but more crucially worked with our product owner to understand the business requirements in an Agile fashion to establish highest value features and capabilities first. Although the systems is SaaS with a mobile element the system requires all features to be available before it could be used in the public sphere and SysGears delivered and continue to deliver for our team. 

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SysGears are both knowledgeable and interested in the project requirements we presented to them including some innovations that required lateral thinking and the adoption of best practices that allowed the systems to pass rigorous certification before they could be used. They've been flexible, reliable, diligent, and accurate and have provided excellent communication during our long relationship with them.

Are there any areas for improvement or something SysGears could have done differently?

I am an experienced project and program manager. During our long relationship with SysGears like most companies, we have evolved processes and best practices into a highly scalable, reliable approach to software and project delivery. SysGears' current deliverables to projects are excellent and I am sure if your project needs additional flexibility, knowledge, or approach SysGears will accommodate.

BACKGROUND

Please describe your company and position.

I am the Former IT Lead of Innovista Management GmbH

Describe what your company does in a single sentence.

Innovations Management solutions for SMEs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Implement Complete Project Specification
• Deploy to Firebase

SOLUTION

How did you find SysGears?

Upwork

Why did you select SysGears over others?

• Close to my geographic location
• Good cover letter on upwork (straight to the point and seemed to understand what they were doing)

How many teammates from SysGears were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an internal prototype for a grant review platform. Using our specifications, they have written a complete webapplication in React and deployed it to Google Firebase. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Have a working web application (which we have now) :)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time, and the exchange was very friendly and professional. We mainly communicated asynchronously over slack and then if larger things needed to be discussed via Zoom. 

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dmytro is awesome - great problem solver and gets things done!

Are there any areas for improvement or something SysGears could have done differently?

nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am an executive of Rentweet.

Describe what your company does in a single sentence.

We are an Accessible Housing Search Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Reviewing the existing application code base for our MVP.
• Implementing the project vision and Scope of the MVP Product
• Competitor Research Analysis

SOLUTION

How did you find SysGears?

• Online Search
• Upwork

Why did you select SysGears over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

SysGears was brought in at a very critical stage of our MVP launch as I was looking for a competent Product Manager to help drive the project to its success. We had hit a brick wall in the ideation stage and this is when the product discovery phase engagement with the team kicked off. The first objective was to Analyze and review the current codebase just to make sure it followed best practices and was well-written code that meets production standards. 

I received a very thorough analysis of the code base that was superbly well-written and was of very high quality. The next task we embarked on defining the impact and user story maps where we delved into features both existing features for the MVP  and features to expect post-MVP. We had a look at the user flow on the application and defined functional and non-functional requirements relevant to the MVP. 

The next step was defining a Lean canvas where we described the problem area we are trying to solve with our product,, Value propositions,, customer segments, and the works. We finalized this Discovery phase with one Vision and Scope document where we defined the company vision and goals while also encompassing all the above  deliverables  in a very organized and graphically inclined approach. 

Just to sum up everything, here are the main goals and  deliverables that we had achieved by the end of the Discovery phase:

1. Impact map with goals and rough features: 
2. User story map with epics and stories
3. Lean canvas 
4. Vision and scope 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Overcoming Project Stagnation with Structured Deliverables
In just one month, we overcame a significant roadblock in the project by systematically addressing key areas. We started with a meticulous codebase review, ensuring compliance with best practices and production standards. The project then moved swiftly into defining an impact map and user story map, which provided clear direction and structure to the MVP development. 

By the end of the month, we had produced a Lean canvas and a Vision and Scope document that encapsulated the entire project’s strategy and objectives. These structured deliverables allowed us to regain momentum and move forward with confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SysGears managed the project with agility and efficiency. They adhered strictly to the timeline, ensuring that every deliverable was completed on or ahead of schedule. Their project management approach was highly adaptive; they were quick to respond to any changes in the requirements and made sure to incorporate our feedback promptly. SysGears' responsiveness and flexibility were key factors to keep the project on track and meet our expectations.

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a clear and effective communication channel and we managed to exclusively work together remotely 100% .

Are there any areas for improvement or something SysGears could have done differently?

None at the moment they honestly have done a great job  with their company and team structure and how they do things over there.

BACKGROUND

Please describe your company and position.

I am the CEO - Founder of Active Link Software

Describe what your company does in a single sentence.

Providing the energy sector with a customizable solution to manage their internal and external document storage and delivery needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Provide project management oversight
• Quality assurance from start to finish
• Design and creation of landing page

SOLUTION

How did you find SysGears?

Online Search

Why did you select SysGears over others?

• High ratings
• Personable during interview

How many teammates from SysGears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide a resource that will become the project/product manager and be the single point of contact between our teams. Software development is being handled by another group and SysGears was asked to provide the resources needed to fulfill the Quality Assurance requirements of the project. Creation and execution of test plans, bug tracking and monitoring, regression testing for the preparation of our MVP release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With each development sprint we held many planning sessions, would review the work as a team and ensure all the requirements were captured. Upon successful testing and release it was very easy to see our progress on a regular basis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything I sent or discussed with my project manager was handled in a timely fashion. Questions were researched and answered diligently, suggestions how to overcome any road blocks along the way were provided. We have very fluid and open communication, if there's an issue it's discussed immediately and we move on.

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their adaptability to my needs. I am a start up company with a lot of moving pieces and SysGears has been able to assist me repeatedly in tasks outside our original scope of work.

Are there any areas for improvement or something SysGears could have done differently?

My experience with them over the past 12 months has been exceptional.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of a mobile and web development company

Describe what your company does in a single sentence.

We are a small startup focused on a mobile & web platform for Groups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Complete & Launch Mobile App

SOLUTION

How did you find SysGears?

• Online Search

Why did you select SysGears over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SysGears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SysGears is responsible for owning the frontend development of the mobile app. In-house engineers make small updates and are primarily focused on backend development. SysGears is given design UI/UX screens and implements new features with API integrations. SysGears in recent weeks has also begun assisting in Project Management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Github PR's with features & UI screens delivered & functional, meeting high code quality standards and adhering to Figma design screens.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Budgeting was limited on this project so time was throttled to accommodate a slow budget burn. SysGears adhered to the restraints and still delivered very well.

What was your primary form of communication with SysGears?

• Email or Messaging App

What did you find most impressive or unique about this company?

This company has been nothing but transparent and helpful in the development process. They are taking ownership of their code and delivering great quality, while providing a streamlined & open communication channel. I've worked with a handful of other vendors in the past and have never gained trust for a company like I have with SysGears.

Are there any areas for improvement or something SysGears could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of DreamApp Ltd

Describe what your company does in a single sentence.

DreamApp is a mental health platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Implementation of a robust and scalable backend system to handle our website's increasing traffic and data storage needs
• Integration of various APIs and third-party services to enhance our website's functionality, such as payment processing, analytics, and CRM systems
• Customization and optimization of our website's design and user interface to improve user experience and customer engagement

SOLUTION

How did you find SysGears?

Referral

Why did you select SysGears over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SysGears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were creating a database, integrating third-party APIs and tools, creating an admin panel and other functionalities required for the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With their help, we successfully launched the backend and frontend of our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I don't know

Are there any areas for improvement or something SysGears could have done differently?

I'd say it is to hire more qualified people.

BACKGROUND

Please describe your company and position.

I am the CTO of TotalSDS

Describe what your company does in a single sentence.

TotalSDS provides web applications that help companies create and manage Safety Data Sheets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SysGears to accomplish?

• Build a mobile app for our SDS management application

SOLUTION

How did you find SysGears?

Used them previously at another company

Why did you select SysGears over others?

Familiar with the quality work they perform.

How many teammates from SysGears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sysgears designed and developed mobile apps for Android and iOS to provide our customers with a mobile and offline solution to access their Safety Data Sheets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Performed demos on a regular basis. Final result was measured by product being published in Apple and Google app stores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time. Delays were caused by our side needing to make our APIs live.

What was your primary form of communication with SysGears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They made design suggestions as we worked on the project, improving the usability of the product.

Are there any areas for improvement or something SysGears could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a startup company building a predicative analytics platform to help nonprofits get donations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SysGears?

The web front-end of the platform

What were your goals for this project?

Create the product quickly with limited budget

SOLUTION

How did you select this vendor?

Through referral

Describe the project and the services they provided in detail.

It's a web-based SaaS platform and SysGear was contracted to create the front-end.

What was the team composition?

We have backend engineering in house and use SysGears to develop the frontend and some design work

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This is the core product of our business

How was project management arranged and how effective was it?

We managed the overall project and SysGears managed their resources

What did you find most impressive about this company?

SysGears was very competent is finding quality resources when we need them at a short notice.

Are there any areas for improvement?

Their engineers speak English at an acceptable level of fluency. I wish it can be even better.