Supportsoft Technologies is a dynamic and innovative app and software development company based in the vibrant tech hub of Australia. With a passion for crafting cutting-edge solutions, we specialize in a wide array of services that include app and software development, web design, e-commerce development, digital marketing, and graphic design.
In the realm of app and software development, we don't just create applications; we engineer experiences. Our developers are skilled in multiple programming languages and platforms, ensuring that your project is in the hands of experts. Whether it's a mobile app for iOS or Android, a robust web application, or custom software tailored to your unique business needs, we have the expertise to deliver top-tier solutions that will set you apart from the competition.
When it comes to web design, we understand that your website is often the first impression potential customers have of your business. Our talented designers create visually stunning and user-friendly websites that not only captivate your audience but also convert visitors into loyal customers. We believe that a well-designed website is the cornerstone of any successful online presence.
In the world of e-commerce development, we help businesses of all sizes thrive in the digital marketplace. From creating secure and user-friendly online stores to implementing payment gateways and optimizing search engines, we have the tools and knowledge to transform your e-commerce dreams into reality. We understand the importance of a seamless shopping experience and work diligently to ensure your customers have just that.
At Supportsoft Technologies, we don't just provide services; we build lasting partnerships with our clients. We take the time to understand your unique business objectives and tailor our solutions to meet your specific needs. Our commitment to excellence and passion for technology drive us to deliver results that exceed your expectations.
Supportsoft Technologies offers competitive pricing and good value for cost, as noted by clients who appreciated their budget-friendly solutions and high-quality deliverables. Many reviews highlight their responsiveness and effective communication, contributing to overall client satisfaction.
The company has consistently delivered high-quality outputs that often exceed client expectations. Their work is characterized by thorough planning, attention to detail, and a commitment to excellence in execution.
Customer-Focused and Trustworthy
Clients value Supportsoft Technologies for their genuine customer focus and integrity. They build trust through their professional conduct, dedication to client success, and supportive engagement throughout projects.
Strong Project Management Skills
Clients consistently highlighted Supportsoft Technologies’ effective project management, noting timely deliveries, clear communication, and responsiveness. Their ability to adapt and solve problems promptly has fostered confidence in their project execution capabilities.
Positive Feedback on Post-Launch Support
Clients appreciated the reliable post-launch support provided by Supportsoft Technologies. They are quick to address any issues or bugs, ensuring continued functionality and satisfaction after project completion.
Proficient in Custom Web and App Development
Supportsoft Technologies has demonstrated expertise in developing customized web and mobile applications, addressing diverse industry needs. Clients praised their ability to integrate complex features, such as AI, e-commerce, and booking systems, tailored to specific business requirements.
Room for Improvement in Timeliness
While generally timely, there were instances where projects extended beyond initial timelines. These delays were sometimes due to both client and development factors, suggesting an area for potential improvement.
Supportsoft Technologies has developed a launched an online marketplace platform for an e-commerce company. This involves deploying the site into AWS and integrating a payment gateway into the site.
Supportsoft Technologies has delivered the project within the agreed timeline, leaving only a few corrections to be made. The team is receptive to feedback feedback and offers advice on improving the site's functionality. Their excellent communication and reliable support make them stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executiveof Instant Proconnect Pty Ltd
Describe what your company does in a single sentence.
We a start up company online platform connecting customers and service providers with the later buying leads from us.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Develop a user friendly website
Develop a website within a reasonable timeframe
Help launch the website
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
How many teammates from Supportsoft Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Development of an online marketplace platform. An application allowing customers to register and post jobs they need done. An application that allows businesses to register and connect with customers after buying leads from our company. Deployment into AWS. Integration of payment gateway payafst. Administration panel log enabling editing of content.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project completed within time frame. Few corrections. Friendly feedback meetings. Advise on improving functionality of website.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivered on time. Communication was excellent
What was your primary form of communication with Supportsoft Technologies?
Email or Messaging App
What did you find most impressive or unique about this company?
The knowledge of web development and the willingness to help. We appreciate their good communication.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Not at the moment.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Customer focused company
Mobile App & Web Development for Courier Service Company
Mobile App DevelopmentWeb Development
Consumer Mobile App DevelopmentAndroid App DevelopmentiPhone iOS App Development
$10,000 to $49,999
June 2023 - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed by the time and attention they provided us."
Nov 7, 2024
Director, ReadySetSent
Mat Nemtsas
Other industries
Geelong, Australia
Online Review
Supportsoft Technologies developed a website and a mobile app for a courier service company. The team built an app with multiple payment systems that worked on a reverse auction format and tracked vehicles.
Supportsoft Technologies delivered the project according to the agreed-upon schedule. The team quickly responded to needs and communicated efficiently via virtual meetings, emails, and messages. The time and attention they paid to the client were impressive, which fostered a productive relationship.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of ReadySetSent
Describe what your company does in a single sentence.
Online courier service
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Develop a website
Develop an app
Create a multiple payment system within the app
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SupportSoft technologies were tasked with creating an app for us that worked on a reverse auction format, allowed multiple people to bid fo work, set up distance parameters to search for work, live vehicle tracking of orders, multiple split payments set up, search functions for different user stypes (sellers and drivers)
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project was split into 4 distinct deliverables, and at each stage, we were presented with these deliverables before proceeding to the next steps
Describe their project management. Did they deliver items on time? How did they respond to your needs?
SupportSoft Technologies delivered as per the schedule initially set out. Nothing was an issue for rthem in regards to meeting our needs and communication between them was high, and they always provided quick responses to anything we sent them
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed by the time and attention they provided us; if we had issues during the development phase of the app, we would have a group call and actively test everything together to understand both what we wanted and what needed to be fixed. I felt it was a very interactive and productive way to work through the app development phase
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
No, I was really impressed with how they dealt with things, online can sometime be a daunting way to deal with people but we were quickly at ease with it after dealing with SupportSoft Technologies from our initial meeting
RATINGS
5.0
"Excellent to deal with, would recommend to anyone."
Quality
5.0
Service & Deliverables
"The app was just what we wanted and was delivered as per our agreement."
Schedule
5.0
On time / deadlines
"Always communicated with us and met timelines."
Cost
5.0
Value / within estimates
"Very happy with our final product and overall costs."
Willing to Refer
5.0
NPS
"Very professional and patient team.
Web Dev & Design for Financial Services Company
Web DesignWeb Development
Google app engineWindows server
Less than $10,000
June - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They prioritized to check in regularly, and any questions or adjustments I had were met with patience and flexibility."
Oct 29, 2024
Owner, DT&Co Finance Advisory
Rubini Subramaniam
Financial services
Perth, Australia
1-10 Employees
Online Review
Supportsoft Technologies was hired to build a website for a financial services company. The team was responsible for the site's development and design. They also optimized the site for SEO.
Supportsoft Technologies' work led to improvements in site traffic, leads, conversions, and overall brand visibility. The team delivered on time, communicated clearly, and always made sure everything stayed on track. Their commitment to understanding and fulfilling the client's needs stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of DT&Co Finance Advisory
Describe what your company does in a single sentence.
Finance Broking
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Designed and Completed my web page
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
I want to extend my heartfelt thanks for the incredible work Sandeep did on my finance broking website. From the start, you took the time to understand what mattered most to me, ensuring every detail reflected my vision. Your patience throughout the process was truly remarkable—no matter how many times we revisited certain aspects, you approached each adjustment with clarity and a calm, professional attitude. Your clear guidance made everything straightforward, and I felt truly supported every step of the way. Thank you for going above and beyond to deliver such an outstanding result!"
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Website Traffic: A boost in the number of visitors, particularly from target demographics, indicates that the design and SEO efforts are drawing in the right audience. Lead Generation: The number of new inquiries or form submissions from prospective clients. A well-designed site can increase lead generation through clearer calls to action and improved user experience.
Conversion Rate: This measures the percentage of website visitors who take a desired action (e.g., scheduling a consultation, filling out a form). A higher conversion rate points to a successful design that guides users effectively toward your services.
Positive Client Feedback: Feedback from clients, either through direct testimonials or feedback forms, can highlight the impact of a user-friendly design and clear information, building trust. Return on Investment (ROI): Comparing the costs of creating the site with the new business
Brand Visibility and Recognition: The number of shares, mentions, or referrals from the website to social media channels or external sites can showcase enhanced visibility for your brand.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Sandeep demonstrated excellent organizational skills throughout the entire process, ensuring that each phase of the website development stayed on track and was completed on schedule. They consistently delivered each milestone on time, which made it easy to see progress and stay confident in the timeline. What really stood out was their responsiveness to my needs; they prioritized to check in regularly, and any questions or adjustments I had were met with patience and flexibility. Their ability to listen, incorporate feedback promptly, and keep communication clear made the experience smooth and stress-free. I couldn’t have asked for a more professional or client-focused approach!
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
One of the most impressive aspects of this company might be their genuine commitment to understanding and fulfilling client needs. They don't just aim to complete a project; they invest the time to deeply understand the client's vision, ensuring the final product truly aligns with individual goals. Additionally, their patience and clarity in communication set them apart. Rather than rushing or glossing over details, they make sure every aspect is clearly explained and thoughtfully adjusted. This level of personalized care and dedication to excellence creates a sense of trust and makes working with them a standout experience.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development & Design for Fashion Company
Web Development
Other app platform
Confidential
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The company exceeded our expectations with their support throughout our website development."
Oct 8, 2024
Director, Aria Sara The Collection
Sheetal Narayan
Other industries
Sydney, Australia
Online Review
Supportsoft Technologies provided web development and design services for a fashion company. The team conducted research, created wireframes and mock-ups, QA testing, and deployed the client's site.
Supportsoft Technologies delivered the client's website, met all requirements, and provided support that exceeded the client's expectations. The team provided timely deliverables and communicated constantly throughout the development process. Their efficient responses were unique.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Aria Sara The Collection
Describe what your company does in a single sentence.
Womens fashion dresses midi, mini and maxi
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build website
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Research
Present Wireframes
Present finished mockups
QA testing and review
Deployment to live site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All the milestones given to us in the quote were met.
The company exceeded our expectations with their support throughout our website development.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All items delivered on time with constant communication throughout the process of building our website
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Always responding to emails efficiently and following up
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Nothing
RATINGS
5.0
"Exceptional overall experience with Sandeep and his team"
Quality
5.0
Service & Deliverables
"Sandeep and his team are fantastic"
Schedule
5.0
On time / deadlines
"Exceeded expectations"
Cost
5.0
Value / within estimates
"Excellent value for money"
Willing to Refer
5.0
NPS
Web Development for Childcare Learning Center
Application TestingCustom Software DevelopmentWeb Development
Google app engine
Less than $10,000
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We appreciated their post-launch support."
Sep 23, 2024
Director, Evergreen Learning Pty Ltd
Munish Kumar
Verified
Education
Sydney, Australia
51-200 Employees
Online Review
Verified
Supportsoft Technologies was hired by a childcare learning center to develop a childcare website and a Shopify e-commerce site. They were also responsible for maintaining the solutions.
Supportsoft Technologies delivered high-quality websites on time and provided reliable, timely post-launch support. The team promptly addressed needs and concerns and was always on top of their tasks. Their client-centric approach and dedication to delivering optimal solutions stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Evergreen Learning Pty Ltd
Describe what your company does in a single sentence.
Operate a chain of Childcare Centres in Sydney.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Childcare Website
Shopify Website
Maintenance of websites
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To develop the websites for Childcare Sector and another one for Shopify Retail Store
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timely Delivery
Satisfactory Quality of work
Great After completion support
We appreciated their post-launch support
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, Prompt response/action when needed
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Work for client and provide them with the best possible options. Once we were satisfied with the available solution - they delivered it on time
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
They can expand there horizon and may think of entering into the training of EComm models which are aligned to there work
RATINGS
5.0
"Excellent - recommended to all"
Quality
5.0
Service & Deliverables
"Excellent"
Schedule
5.0
On time / deadlines
"On Time"
Cost
5.0
Value / within estimates
"Value for money"
Willing to Refer
5.0
NPS
Web & Mobile Apps Development for Consulting Co
Mobile App DevelopmentWeb Development
Amazon Application Development FrameworkConsumer Mobile App DevelopmentEnterprise Mobile App DevelopmentAndroid App DevelopmentiPhone iOS App Development
$50,000 to $199,999
June 2023 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The team's responsiveness and honesty have been impressive."
Sep 19, 2024
Director, Investigation Systems Pty Ltd
Terry Flanders
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
Supportsoft Technologies has developed a website and mobile apps for iOS and Android for a consulting company. The team has also been tasked with providing support and future updates.
Supportsoft Technologies has completed the tasks within the client's required timeframe. The team has managed the project well. Furthermore, they communicate via in-person meetings and are both responsive and honest, which has impressed the client. So far, it has been a positive partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Investigation Systems Pty Ltd
Describe what your company does in a single sentence.
Not my company-build web sites
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build websites & apps
Support
Future growth and updates
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop and support the creation and testing of mobile apps (IoS & Andriod) platforms).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completion of tasks within time frames
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes.
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
What did you find most impressive or unique about this company?
The team's responsiveness and honesty have been impressive
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Not yet, the project has not been completed.
RATINGS
5.0
"Great"
Quality
4.5
Service & Deliverables
"Supportive"
Schedule
4.5
On time / deadlines
"Responsive"
Cost
5.0
Value / within estimates
"Well priced"
Willing to Refer
5.0
NPS
"I trust them
Booking Portal Development for Security Services Company
Custom Software Development
Less than $10,000
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Sandeep understood our needs and went above and beyond to ensure we got the best outcome."
Sep 19, 2024
CEO, Force Response Security
Vik Batth
Verified
Business services
Australia
201-500 Employees
Online Review
Verified
A security services company hired Supportsoft Technologies to build a booking portal. The team worked on features such as automated email generation and functionality for checking previous booking records.
Supportsoft Technologies delivered the portal on time with 100% functionality. The team resolved issues quickly and communicated closely with the client throughout the project. Moreover, their resources truly understood the client’s needs and went above and beyond to meet requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Force Response Security
Describe what your company does in a single sentence.
Security services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
To Create a booking portal for clients to make booking
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
How many teammates from Supportsoft Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Creating a service booking portal.
Collecting the booking information.
Auto email generation after booking made.
Creating a BOH portal to check previous bookings for us and for our clients
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project was developed and delivered within timeline. Sandeep made sure the system is running 100% fine and had a great support to fix any bugs and any issues
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great Sandeep was great. He communicated every step of the project with me . And portal was delivered within timeline they provided
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Easy to communicate. Sandeep understood our needs and went above and beyond to ensure we got the best outcome.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
None.
RATINGS
5.0
"Great experience. Will use them again in future for sure"
Quality
5.0
Service & Deliverables
"Great Quality of service"
Schedule
5.0
On time / deadlines
"Project was delivered within timeline"
Cost
5.0
Value / within estimates
"They meet our budget"
Willing to Refer
5.0
NPS
Web Design & SEO for Consulting Company
Custom Software DevelopmentSearch Engine OptimizationWeb Development
Less than $10,000
May - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were easy to deal with, and their flexibility was top-notch."
Jul 31, 2024
Director, Ellconsultancyservices
Lawrence Yong
Other industries
Australia
1-10 Employees
Online Review
Supportsoft Technologies developed a website for a migration and recruitment consultancy. The team also provided SEO services.
Supportsoft Technologies delivered the design on time and within budget. They were responsive to the client's needs and were easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Ellconsultancyservices
Describe what your company does in a single sentence.
Migration and recruitment consultancy
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Design a website with SEO
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design a google-searched compatible web page with landings that are SEO
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivered the design on time and within budget
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they are responsive to my needs
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were easy to deal with, and their flexibility was top-notch.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Design for Business Incubator Agency
"Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience."
Jul 30, 2024
App Development, Business Services Company
Anonymous
Business services
Melbourne, Australia
1-10 Employees
Online Review
Supportsoft Technologies provides ongoing development and design services for a business incubator agency. The team has created a mobile app that allows end customers to submit their business ideas.
The client has been able to try the app during the testing phase. Supportsoft Technologies delivers timely items and quickly adapts to changes and requests. The team has provided a problem-solving and humane approach throughout the engagement. They communicate through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the App development of a business services company
Describe what your company does in a single sentence.
Transform ideas into real business
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Create an app
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
User Registration and Profiles:
Allow users to create profiles with relevant information.
Customize profiles with profile pictures and personal details.
Idea Submission and Collaboration:
Provide a platform for users to submit business ideas.
Facilitate collaboration by allowing users to team up based on shared passions.
Learning Resources:
Offer a comprehensive learning section with educational content.
Provide resources on entrepreneurship, idea validation, and project management.
Incubation and Project Validation:
Guide users through an incubation journey for their ide|as.
Enable community validation through voting, feedback, and discussions.
Subscription Model:
Implement a subscription-based access model for users.
Drive user commitment and engagement through subscription fees.
Funding and Social Impact:
Finance high-potential projects through subscription funds.
Prioritize projects that generate wealth and address societal needs.
Entrepreneurial Collaboration:
Foster an environment of collaboration and idea sharing.
Encourage users to team up to enhance project potential.
Resource Matching:
Offer a job board for users to contribute their skills to projects.
Connect individuals with relevant expertise to projects in need.
Entrepreneurial Guidance:
Assist users in overcoming fear and uncertainty in their entrepreneurial journey.
Provide guidance on project creation, validation, and development.
User Interaction and Networking: -
Facilitate user networking through discussions and messaging.
Encourage interaction and knowledge exchange within the community.
Real-World Problem Solving: -
Emphasize projects that address real-world problems and societal challenges.
Drive projects to offer genuine value and create a positive social impact.
Project Launch and Promotion: -
Help launch projects after community validation and review.
Promote projects to gain traction and visibility within the community.
User Notifications: -
Notify users about project progress, collaborations, and interactions.
Keep users engaged and informed throughout their entrepreneurial journey.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Testing fase when I can try the app in my phone
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They been really fast in deliver and fast to adapt to my changes and requests
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
They been very profesional and it's really hard to adapt to all type of clients and I think they did a really good job
RATINGS
5.0
"I’m happy with what I get, but I didn’t try other companies with the same service"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They are good professionals
Web Design & Development & Video Prod for Accounting Firm
Video ProductionWeb DesignWeb Development
Less than $10,000
May - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They underpromise and overdeliver.''
Jul 2, 2024
Taxation Accountant, Harbour Accounting
Peter Cox
Verified
Financial services
Sydney, Australia
1-10 Employees
Online Review
Verified
Supportsoft Technologies redesigned and implemented a website for an accounting firm with the goal of making it modern, transparent, and easy to use. The team also produced a how-to video.
Supportsoft Technologies successfully delivered the website according to the set timetable milestones. The team's project management was excellent; they responded to the client's needs via Zoom meetings and emails. The team's ability to overdeliver while underpromising was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Taxation Accountant of Harbour Accounting
Describe what your company does in a single sentence.
Accounting practice
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Website re-vamp
Modern
Easy to use
Transparent
SOLUTION
How did you find Supportsoft Technologies?
Bark
Why did you select Supportsoft Technologies over others?
Pre sales support
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Re-design and implement new web site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Met timetable milestones
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Communication through Zoom, emails
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
They underpromise and overdeliver. e.g. personalised how to video
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
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