Supportsoft Technologies is a dynamic and innovative app and software development company based in the vibrant tech hub of Australia. With a passion for crafting cutting-edge solutions, we specialize in a wide array of services that include app and software development, web design, e-commerce development, digital marketing, and graphic design.
In the realm of app and software development, we don't just create applications; we engineer experiences. Our developers are skilled in multiple programming languages and platforms, ensuring that your project is in the hands of experts. Whether it's a mobile app for iOS or Android, a robust web application, or custom software tailored to your unique business needs, we have the expertise to deliver top-tier solutions that will set you apart from the competition.
When it comes to web design, we understand that your website is often the first impression potential customers have of your business. Our talented designers create visually stunning and user-friendly websites that not only captivate your audience but also convert visitors into loyal customers. We believe that a well-designed website is the cornerstone of any successful online presence.
In the world of e-commerce development, we help businesses of all sizes thrive in the digital marketplace. From creating secure and user-friendly online stores to implementing payment gateways and optimizing search engines, we have the tools and knowledge to transform your e-commerce dreams into reality. We understand the importance of a seamless shopping experience and work diligently to ensure your customers have just that.
At Supportsoft Technologies, we don't just provide services; we build lasting partnerships with our clients. We take the time to understand your unique business objectives and tailor our solutions to meet your specific needs. Our commitment to excellence and passion for technology drive us to deliver results that exceed your expectations.
Supportsoft Technologies offers competitive pricing with good value for cost, as highlighted by clients across various projects. Specific costs are mentioned around $5,000 AUD for web development, fitting client budgets while maintaining quality and timely delivery.
Supportsoft Technologies was noted for their client-focused approach, which included understanding client needs and providing personalized solutions. Their dedication to client satisfaction was a key strength.
Need for Improved Collaboration Timing
One client suggested enhancing collaboration during Australian office hours, understanding some team members are offshore. Adjusting meeting times could improve real-time collaboration.
Excellent Communication and Responsiveness
Clients consistently highlighted the company's open lines of communication and quick response times. Their proactive approach in addressing inquiries and concerns was valued, enhancing the client experience.
Strong Project Management
Supportsoft Technologies is commended for their project management skills. Clients appreciated their organization, responsiveness, and effective problem-solving capabilities, which contributed to successful project outcomes.
Positive Feedback on Design and Aesthetics
The design work by Supportsoft Technologies received positive feedback, with clients highlighting the aesthetic appeal and modern look of the deliverables, contributing to client satisfaction.
Proficient in Timely Deliveries
Multiple clients praised Supportsoft Technologies for completing projects on schedule. Their adherence to timelines and efficient project management fostered confidence and ensured smooth progress. This reliability was a common theme across various projects.
"They prioritized to check in regularly, and any questions or adjustments I had were met with patience and flexibility."
Oct 29, 2024
Owner, DT&Co Finance Advisory
Rubini Subramaniam
Financial services
Perth, Australia
1-10 Employees
Online Review
Supportsoft Technologies was hired to build a website for a financial services company. The team was responsible for the site's development and design. They also optimized the site for SEO.
Supportsoft Technologies' work led to improvements in site traffic, leads, conversions, and overall brand visibility. The team delivered on time, communicated clearly, and always made sure everything stayed on track. Their commitment to understanding and fulfilling the client's needs stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of DT&Co Finance Advisory
Describe what your company does in a single sentence.
Finance Broking
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Designed and Completed my web page
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
I want to extend my heartfelt thanks for the incredible work Sandeep did on my finance broking website. From the start, you took the time to understand what mattered most to me, ensuring every detail reflected my vision. Your patience throughout the process was truly remarkable—no matter how many times we revisited certain aspects, you approached each adjustment with clarity and a calm, professional attitude. Your clear guidance made everything straightforward, and I felt truly supported every step of the way. Thank you for going above and beyond to deliver such an outstanding result!"
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Website Traffic: A boost in the number of visitors, particularly from target demographics, indicates that the design and SEO efforts are drawing in the right audience. Lead Generation: The number of new inquiries or form submissions from prospective clients. A well-designed site can increase lead generation through clearer calls to action and improved user experience.
Conversion Rate: This measures the percentage of website visitors who take a desired action (e.g., scheduling a consultation, filling out a form). A higher conversion rate points to a successful design that guides users effectively toward your services.
Positive Client Feedback: Feedback from clients, either through direct testimonials or feedback forms, can highlight the impact of a user-friendly design and clear information, building trust. Return on Investment (ROI): Comparing the costs of creating the site with the new business
Brand Visibility and Recognition: The number of shares, mentions, or referrals from the website to social media channels or external sites can showcase enhanced visibility for your brand.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Sandeep demonstrated excellent organizational skills throughout the entire process, ensuring that each phase of the website development stayed on track and was completed on schedule. They consistently delivered each milestone on time, which made it easy to see progress and stay confident in the timeline. What really stood out was their responsiveness to my needs; they prioritized to check in regularly, and any questions or adjustments I had were met with patience and flexibility. Their ability to listen, incorporate feedback promptly, and keep communication clear made the experience smooth and stress-free. I couldn’t have asked for a more professional or client-focused approach!
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
One of the most impressive aspects of this company might be their genuine commitment to understanding and fulfilling client needs. They don't just aim to complete a project; they invest the time to deeply understand the client's vision, ensuring the final product truly aligns with individual goals. Additionally, their patience and clarity in communication set them apart. Rather than rushing or glossing over details, they make sure every aspect is clearly explained and thoughtfully adjusted. This level of personalized care and dedication to excellence creates a sense of trust and makes working with them a standout experience.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development & Design for Fashion Company
Web Development
Other app platform
Confidential
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The company exceeded our expectations with their support throughout our website development."
Oct 8, 2024
Director, Aria Sara The Collection
Sheetal Narayan
Other industries
Sydney, Australia
Online Review
Supportsoft Technologies provided web development and design services for a fashion company. The team conducted research, created wireframes and mock-ups, QA testing, and deployed the client's site.
Supportsoft Technologies delivered the client's website, met all requirements, and provided support that exceeded the client's expectations. The team provided timely deliverables and communicated constantly throughout the development process. Their efficient responses were unique.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Aria Sara The Collection
Describe what your company does in a single sentence.
Womens fashion dresses midi, mini and maxi
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build website
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Research
Present Wireframes
Present finished mockups
QA testing and review
Deployment to live site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All the milestones given to us in the quote were met.
The company exceeded our expectations with their support throughout our website development.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All items delivered on time with constant communication throughout the process of building our website
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Always responding to emails efficiently and following up
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Nothing
RATINGS
5.0
"Exceptional overall experience with Sandeep and his team"
Quality
5.0
Service & Deliverables
"Sandeep and his team are fantastic"
Schedule
5.0
On time / deadlines
"Exceeded expectations"
Cost
5.0
Value / within estimates
"Excellent value for money"
Willing to Refer
5.0
NPS
Web Development for Childcare Learning Center
Application TestingCustom Software DevelopmentWeb Development
Google app engine
Less than $10,000
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We appreciated their post-launch support."
Sep 23, 2024
Director, Evergreen Learning Pty Ltd
Munish Kumar
Verified
Education
Sydney, Australia
51-200 Employees
Online Review
Verified
Supportsoft Technologies was hired by a childcare learning center to develop a childcare website and a Shopify e-commerce site. They were also responsible for maintaining the solutions.
Supportsoft Technologies delivered high-quality websites on time and provided reliable, timely post-launch support. The team promptly addressed needs and concerns and was always on top of their tasks. Their client-centric approach and dedication to delivering optimal solutions stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Evergreen Learning Pty Ltd
Describe what your company does in a single sentence.
Operate a chain of Childcare Centres in Sydney.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Childcare Website
Shopify Website
Maintenance of websites
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To develop the websites for Childcare Sector and another one for Shopify Retail Store
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timely Delivery
Satisfactory Quality of work
Great After completion support
We appreciated their post-launch support
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, Prompt response/action when needed
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Work for client and provide them with the best possible options. Once we were satisfied with the available solution - they delivered it on time
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
They can expand there horizon and may think of entering into the training of EComm models which are aligned to there work
RATINGS
5.0
"Excellent - recommended to all"
Quality
5.0
Service & Deliverables
"Excellent"
Schedule
5.0
On time / deadlines
"On Time"
Cost
5.0
Value / within estimates
"Value for money"
Willing to Refer
5.0
NPS
Web & Mobile Apps Development for Consulting Co
Mobile App DevelopmentWeb Development
Amazon Application Development FrameworkConsumer Mobile App DevelopmentEnterprise Mobile App DevelopmentAndroid App DevelopmentiPhone iOS App Development
$50,000 to $199,999
June 2023 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The team's responsiveness and honesty have been impressive."
Sep 19, 2024
Director, Investigation Systems Pty Ltd
Terry Flanders
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
Supportsoft Technologies has developed a website and mobile apps for iOS and Android for a consulting company. The team has also been tasked with providing support and future updates.
Supportsoft Technologies has completed the tasks within the client's required timeframe. The team has managed the project well. Furthermore, they communicate via in-person meetings and are both responsive and honest, which has impressed the client. So far, it has been a positive partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Investigation Systems Pty Ltd
Describe what your company does in a single sentence.
Not my company-build web sites
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build websites & apps
Support
Future growth and updates
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop and support the creation and testing of mobile apps (IoS & Andriod) platforms).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completion of tasks within time frames
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes.
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
What did you find most impressive or unique about this company?
The team's responsiveness and honesty have been impressive
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Not yet, the project has not been completed.
RATINGS
5.0
"Great"
Quality
4.5
Service & Deliverables
"Supportive"
Schedule
4.5
On time / deadlines
"Responsive"
Cost
5.0
Value / within estimates
"Well priced"
Willing to Refer
5.0
NPS
"I trust them
Booking Portal Development for Security Services Company
Custom Software Development
Less than $10,000
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Sandeep understood our needs and went above and beyond to ensure we got the best outcome."
Sep 19, 2024
CEO, Force Response Security
Vik Batth
Verified
Business services
Australia
201-500 Employees
Online Review
Verified
A security services company hired Supportsoft Technologies to build a booking portal. The team worked on features such as automated email generation and functionality for checking previous booking records.
Supportsoft Technologies delivered the portal on time with 100% functionality. The team resolved issues quickly and communicated closely with the client throughout the project. Moreover, their resources truly understood the client’s needs and went above and beyond to meet requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Force Response Security
Describe what your company does in a single sentence.
Security services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
To Create a booking portal for clients to make booking
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
How many teammates from Supportsoft Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Creating a service booking portal.
Collecting the booking information.
Auto email generation after booking made.
Creating a BOH portal to check previous bookings for us and for our clients
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project was developed and delivered within timeline. Sandeep made sure the system is running 100% fine and had a great support to fix any bugs and any issues
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great Sandeep was great. He communicated every step of the project with me . And portal was delivered within timeline they provided
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Easy to communicate. Sandeep understood our needs and went above and beyond to ensure we got the best outcome.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
None.
RATINGS
5.0
"Great experience. Will use them again in future for sure"
Quality
5.0
Service & Deliverables
"Great Quality of service"
Schedule
5.0
On time / deadlines
"Project was delivered within timeline"
Cost
5.0
Value / within estimates
"They meet our budget"
Willing to Refer
5.0
NPS
Web Design & SEO for Consulting Company
Custom Software DevelopmentSearch Engine OptimizationWeb Development
Less than $10,000
May - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were easy to deal with, and their flexibility was top-notch."
Jul 31, 2024
Director, Ellconsultancyservices
Lawrence Yong
Other industries
Australia
1-10 Employees
Online Review
Supportsoft Technologies developed a website for a migration and recruitment consultancy. The team also provided SEO services.
Supportsoft Technologies delivered the design on time and within budget. They were responsive to the client's needs and were easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Ellconsultancyservices
Describe what your company does in a single sentence.
Migration and recruitment consultancy
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Design a website with SEO
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design a google-searched compatible web page with landings that are SEO
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivered the design on time and within budget
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they are responsive to my needs
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were easy to deal with, and their flexibility was top-notch.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Design for Business Incubator Agency
"Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience."
Jul 30, 2024
App Development, Business Services Company
Anonymous
Business services
Melbourne, Australia
1-10 Employees
Online Review
Supportsoft Technologies provides ongoing development and design services for a business incubator agency. The team has created a mobile app that allows end customers to submit their business ideas.
The client has been able to try the app during the testing phase. Supportsoft Technologies delivers timely items and quickly adapts to changes and requests. The team has provided a problem-solving and humane approach throughout the engagement. They communicate through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the App development of a business services company
Describe what your company does in a single sentence.
Transform ideas into real business
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Create an app
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
User Registration and Profiles:
Allow users to create profiles with relevant information.
Customize profiles with profile pictures and personal details.
Idea Submission and Collaboration:
Provide a platform for users to submit business ideas.
Facilitate collaboration by allowing users to team up based on shared passions.
Learning Resources:
Offer a comprehensive learning section with educational content.
Provide resources on entrepreneurship, idea validation, and project management.
Incubation and Project Validation:
Guide users through an incubation journey for their ide|as.
Enable community validation through voting, feedback, and discussions.
Subscription Model:
Implement a subscription-based access model for users.
Drive user commitment and engagement through subscription fees.
Funding and Social Impact:
Finance high-potential projects through subscription funds.
Prioritize projects that generate wealth and address societal needs.
Entrepreneurial Collaboration:
Foster an environment of collaboration and idea sharing.
Encourage users to team up to enhance project potential.
Resource Matching:
Offer a job board for users to contribute their skills to projects.
Connect individuals with relevant expertise to projects in need.
Entrepreneurial Guidance:
Assist users in overcoming fear and uncertainty in their entrepreneurial journey.
Provide guidance on project creation, validation, and development.
User Interaction and Networking: -
Facilitate user networking through discussions and messaging.
Encourage interaction and knowledge exchange within the community.
Real-World Problem Solving: -
Emphasize projects that address real-world problems and societal challenges.
Drive projects to offer genuine value and create a positive social impact.
Project Launch and Promotion: -
Help launch projects after community validation and review.
Promote projects to gain traction and visibility within the community.
User Notifications: -
Notify users about project progress, collaborations, and interactions.
Keep users engaged and informed throughout their entrepreneurial journey.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Testing fase when I can try the app in my phone
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They been really fast in deliver and fast to adapt to my changes and requests
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
They been very profesional and it's really hard to adapt to all type of clients and I think they did a really good job
RATINGS
5.0
"I’m happy with what I get, but I didn’t try other companies with the same service"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They are good professionals
Web Design & Development & Video Prod for Accounting Firm
Video ProductionWeb DesignWeb Development
Less than $10,000
May - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They underpromise and overdeliver.''
Jul 2, 2024
Taxation Accountant, Harbour Accounting
Peter Cox
Verified
Financial services
Sydney, Australia
1-10 Employees
Online Review
Verified
Supportsoft Technologies redesigned and implemented a website for an accounting firm with the goal of making it modern, transparent, and easy to use. The team also produced a how-to video.
Supportsoft Technologies successfully delivered the website according to the set timetable milestones. The team's project management was excellent; they responded to the client's needs via Zoom meetings and emails. The team's ability to overdeliver while underpromising was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Taxation Accountant of Harbour Accounting
Describe what your company does in a single sentence.
Accounting practice
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Website re-vamp
Modern
Easy to use
Transparent
SOLUTION
How did you find Supportsoft Technologies?
Bark
Why did you select Supportsoft Technologies over others?
Pre sales support
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Re-design and implement new web site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Met timetable milestones
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Communication through Zoom, emails
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
They underpromise and overdeliver. e.g. personalised how to video
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Web App Dev for Occupational Therapy Company
Custom Software Development
Confidential
Jan. - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very knowledgeable and honest people."
May 26, 2024
CEO, Ultraottherapy
Charles
Business services
Australia
1-10 Employees
Online Review
Supportsoft Technologies developed a custom web app for an occupational therapy company. The goal was to create a platform that would allow users to access occupational therapists and medical professionals.
Supportsoft Technologies’ work received positive feedback from the client. Their punctual and responsive approach resulted in a positive partnership. Ultimately, they were honest and trustworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Ultraottherapy
Describe what your company does in a single sentence.
We are occupational therapists
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Go develop our custom webapp
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Referral
Why did you select Supportsoft Technologies over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They were very good in communication
Good custom Web app developer
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All was good
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very punctual on time
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were very knowledgeable and honest people.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Medical Device Wholesaler
Application Management & SupportApplication TestingMobile App Development
Amazon Application Development FrameworkBeta Testing.NETHealth & Wellness Mobile App DevelopmentAndroid App DevelopmentiPhone iOS App Development
$10,000 to $49,999
Jan. - Aug. 2023
4.5
Quality
5.0
Schedule
4.0
Cost
4.5
Willing to Refer
5.0
"They were good, honest people to work with."
Mar 28, 2024
CEO, Medical Device Wholesaler
Anonymous
Verified
Other industries
Australia
1-10 Employees
Online Review
Verified
Supportsoft Technologies developed a mobile app for a medical device wholesaler. The team built Australian-hosted iOS and Android medical apps that can take blood pressure and show results in graphs.
Supportsoft Technologies successfully launched the app, which gained more than 250 users in the Australian market. During the development, the team responded quickly to the client's concerns and provided excellent sales support. Overall, the client found them great to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a healthcare company
Describe what your company does in a single sentence.
Wholesale Medical Devices into Pharmacy & Medical Markets
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build an Australian Hosted Medical APP
App Available on Google and Apple
Build Backend Management to collect data
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build an Health phone APP hosted in Australia that integrates with Bluetooth devices such as blood pressure. App available iOS and Google. Show results in graph form within APP.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
APP Successfully launched and available to Australian market and active with over 250 Users already
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Responded well, especially of there were any problems around go live time, the offer great after sales support
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The Skill level in being able to deliver a complicated health APP. Also, they were good, honest people to work with and very trustworthy.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Best communication is after 3pm maybe more collaboration during Australian office hrs but its understandable as some team members are based offshore,
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