Starq Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.3
Cost 4.5
Willing to Refer 5.0

Top Mentions

Review Highlights

Value-Driven Approach

Starq focuses on delivering value rather than maximizing billable hours, integrating existing tools to save time and costs. This approach has resulted in high customer satisfaction and effective solutions.
High Cost for Quality Services

While Starq's services are considered a bit pricey, clients feel the cost is justified by the quality of work and the value of the partnership, making it worthwhile for those seeking top-tier service.
Reliable and Skilled Personnel

Clients appreciate Starq's ability to find and assign talented programmers and developers to their projects, building confidence in task management and execution.
High-Quality Autonomous Work

Starq delivers high-quality work autonomously, allowing clients to trust the outputs without constant oversight. Their developers are professional and detail-oriented, ensuring reliable and efficient project delivery.
Strong Communication Skills

Starq is praised for their seamless communication, even over long distances, which facilitates smooth collaboration and project management, ensuring clients' expectations are consistently met.
Effective Project Management

Clients commend Starq's project management, citing efficient communication and adherence to timelines. They use tools like Slack and Asana to maintain clear and constant communication, which enhances project delivery.

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Web Development
ASP.NET
+3
$10,000 to $49,999
Feb. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"Starq always finds talented programmers, so I have confidence in assigning tasks to them."

Oct 3, 2018

Gaello Business Solutions AB

Anonymous

Information technology
Malmoe, Sweden
11-50 Employees
Phone Interview
Verified

Starq has provided a supplementary programmer to assist with ASP.NET MVC and CoffeeScript. Additionally, they've developed designs for branding materials and provided a framework for future implementation.

Starq’s programmer has enabled company expansion and increased customer outreach. Their constant communication has resulted in efficient and effective project management, which is especially impressive considering their distance.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the creator and founder of Gaello Business Solutions AB, a one-man IT company focused on programming web services—mainly booking systems and machine rental software to help with administration and warehousing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Starq?

Initially, I approached them because I needed to expand my programming department to reach more customers and increase work. The project has since expanded to include content development.

SOLUTION

What was the scope of their involvement?

I work with a common stack that includes MySQL, Microsoft, HTML, CSS, and JavaScript. Starq provided me with supplementary assistance for ASP.NET MVC and CoffeeScript because of how integrated it is.

As we expanded their responsibilities to include content development, the designer has helped me with branding. They produced a sketch of how the logo and different customer materials should look in regards to spacing and colors. Then, they delivered a framework for how to implement the designs down the road.

What is the team composition?

I work directly with either a programmer or a designer.

How did you come to work with Starq?

My business partner recommended that I work with them based on a previous project.

How much have you invested with them?

We’re charged on a monthly basis determined by the programmer’s hours. Usually, we spend €4,000–€5,000 (approximately $4,600–$5,800 USD).

What is the status of this engagement?

We began working together in February 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main benefit for me has been having a supplementary programmer, which gives me more time to pursue either additional work or grow different sides of the business. Starq always finds talented programmers, so I have confidence in assigning tasks to them.

How did Starq perform from a project management standpoint?

I set up the project management infrastructure. We mainly us Slack, and I communicate with the programmer on a daily—almost constant—basis.

What did you find most impressive about them?

I had expected communication and collaboration to be more difficult, especially considering the distance between us, but it's been seamless. There are excellent management processes for both the project and Starq’s team.

Are there any areas they could improve?

I went into the project with an open mind, and they've met all of my expectations. I can’t point to anything that they could drastically improve.

RATINGS

5.0

Custom Software Development
Other app platform
$200,000 to $999,999
Feb. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

“Their approach focuses on achieving value.”

Sep 28, 2018

Director CS, Ricoh Sweden

Anonymous

Other industries
Stockholm, Sweden
10,001+ Employees
Phone Interview
Verified

Starq provides development for numerous projects, including a platform that facilitates interactions between internal staff and third-party clients. The platform aggregates customer information and assets.

Determined to deliver value-generating products, Starq applies the right skills and profiles, communicates effectively, and sticks to timelines. Their efforts continue to ensure high customer satisfaction.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director at Ricoh Sweden and also manage product development. We provide communications products such as interactive whiteboards and videoconferencing as well as software solutions that improve collaboration and efficiency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Starq?

When we sell a solution to a customer, a lot of information goes back and forth between the customer’s IT department and our engineers and configuration department. This is necessary to dispatch and monitor the product. We wanted to develop a platform to ensure a successful, efficient delivery of our services to clients.

SOLUTION

What was the scope of their involvement?

We have several ongoing projects with Starq, including the development of our platform, which we call “work start innovation as a service.” The platform integrates all of the customers' assets and information.

In the next development phase, we want to use the same platform to communicate with the customers about what they're doing to improve their processes, how often they use our equipment, and if there are improvements we can make to help them. We plan to integrate machine learning and other new technologies into the platform to help customers improve their work methodologies.

What is the team composition?

We work with three developers and a technical lead.

How did you come to work with Starq?

They were recommended by partners who had worked with them before.

How much have you invested with them?

We’ve spent about €300,000 ($345,000 USD).

What is the status of this engagement?

We started working together in February 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re really satisfied with their work. Their staff is highly competent, and they're able to fill the positions we need. We've tried different outsourcing companies in various countries, but Starq stands out. What we really enjoy is working with a company that focuses not on charging as many hours as possible but on delivering value.

How did Starq perform from a project management standpoint?

We use Asana, which gives us a good overview of the tasks they’re working on and lets us track status. We work with the technical lead but don’t have a dedicated project manager, which keeps the cost down. Communication has been strong, and they’ve followed the timeline we set for the project so far.

What did you find most impressive about them?

Their approach focuses on achieving value. They’ve saved us time by integrating a range of different existing tools to develop our solutions rather than building from scratch to charge more hours.

RATINGS

5.0

Web Development
NodeJS
+4
$10,000 to $49,999
Apr. 2018 - Ongoing

4.5

Quality: 4.5

Schedule: 4.0

Cost: 4.0

Willing to Refer: 5.0

“They’re very helpful, quickly resolving any issues that come up.”

Sep 20, 2018

CTO, Eonbit

Anonymous

Automotive
Oslo, Norway
1-10 Employees
Phone Interview
Verified

Starq is migrating an automotive webshop using React, JavaScript, CSS, HTML, and PHP technology. They’re making updates to enhance the module, setting up a more efficient display and order process.

Nearing the end of the migration initiative, Starq continues to autonomously deliver high-quality, reliable, and detailed work at a fast pace. The team communicates responsively, promptly addressing any problems, comments, or questions. Their expansive knowledge makes them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief technology officer (CTO) of Eonbit. We offer a web-based application service for garages who are selling tires and rims.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Starq?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

We provide a webshop for our participating garages, which is offered as an add-on module that lets vendors sell directly to customers. The platform’s main functionality is displaying products and sending orders.

The web shop was originally coded with NodeJS. Starq is helping us migrate the entire platform, making additional improvements along the way. For this initiative, the team is working with React, JavaScript, CSS, HTML, and PHP technologies.

What is the team composition?

We started with one developer but recently took on another one to work on the backend.

How did you come to work with Starq?

Earlier in my career, I started talking to one of Starq’s founders while he was doing some development work for one of our customers. He seemed like a clever guy, so we decided to work with his company.

How much have you invested with them?

So far, we’ve spent €20,000–€30,000 (about $23,000–$34,000 USD).

What is the status of this engagement?

We started working together in April 2018, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are very professional and detailed in their work, allowing for a very smooth process. The developer listens to my requests, then autonomously produces quality work that I can confidently put into production without feeling obligated to review it.

Starq is very knowledgeable in coding languages and the platform we use, which helps them work at a fast pace. They’ve almost completed the migration, and I’m very happy with the results.

How did Starq perform from a project management standpoint?

They’re very helpful, quickly resolving any issues that come up. We communicate efficiently. Their team uses their own project management tools, but they joined out internal chat channels.

What did you find most impressive about them?

I’m happy with the developer that’s been assigned to my project. She has the mindset of a hacker, thinking comprehensively about how to best use technologies. I only have to describe my idea; she takes care of the rest only asking questions when necessary.

Are there any areas they could improve?

They’re a little pricey, but it’s worth the quality of their work and the value of their partnership. In terms of their process, nothing needs to be improved.

RATINGS

4.5

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Starq Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Value-Driven Approach

High Cost for Quality Services

Reliable and Skilled Personnel

High-Quality Autonomous Work

Strong Communication Skills

Effective Project Management

Reviews mentioning:

Starq Reviews

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