Solve Web Media

BACKGROUND

Please describe your company and your position there.

I am the SEO specialist, carring out SEO work and in charge of determining budget for agency spend.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Solve Web Media, and what were your goals?

For Video SEO, Outreach, Technical and SEO Strategy / digital marketing innovation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to 8+ agencies and interview them all throughout a 2-month process. Solve took the time to research our offering and market at the proposal stage.

This made all the difference as they offered bespoke, innovative SEO solutions no other agency could.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Video SEO, Outreach and long-term Digital Strategy.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned an SEO specialist and also dealt with the Project Coordinator and the Director on a weekly basis.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're still carrying out so too early to tell.

Describe their project management style, including communication tools and timeliness.

Their project management and processes are better than any other agency I’ve come across. Keavy is exceptional at coordinating projects and is an absolute credit to Solve.

Without her expertise, we wouldn’t have gotten everything done within the timeline.

What did you find most impressive or unique about this company?

Their level of professionalism and overall knowledge is one thing, but what was most refreshing about Solve was how genuinely nice the team was.

They're clearly enjoying and are passionate about the work they're doing.

Are there any areas for improvement or something they could have done differently?

They were bursting at the seams with ideas and solutions which was fantastic however we did have to bring them back to scope occasionally.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Yvoone Coomber Arts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Solve Web Media?

I was looking for a vendor to build my website and help me improve Google rankings.

SOLUTION

What was the scope of their involvement?

Solve Web Media created a website for me and managed SEO for it. They also helped with the content for social media and wrote for my blog. They continue to build keyword lists, helping me get to the top of many Google searches.

What is the team composition?

I mostly work with their CEO, and there is a team of people that handle various tasks.

How did you come to work with Solve Web Media?

I saw some examples of their work and I thought they looked very professional and contemporary, so I decided they were the right company for me.

How much have you invested with them?

I've spent about £100,000 (approximately $126,000 USD).

What is the status of this engagement?

I started working with them in 2014 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm a painter, so it's essential for me to have an impressive website. Solve Web Media did an amazing job and my website looks very creative.

How did Solve Web Media perform from a project management standpoint?

They're very accessible. If there are any challenges or issues, I can reach out to them and they resolve them immediately. Also, they have a very personable approach that is tailored to my company's needs. We have regular meetings and we also use email to stay in touch. In addition, they give me a monthly report with all the updates.

What did you find most impressive about them?

They really care about my company and they're passionate about providing an excellent service. If something is not working, they do their best to resolve it.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Be clear about your needs and they can meet them.

BACKGROUND

Please describe your company and position.

I am the Director of Skiology

Describe what your company does in a single sentence.

Tour operator providing catered and self-catered holidays in the Alpine resort of Morzine specialising in repeat custom. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Solve Web Media to accomplish?

• Renovating our website
• Achieving higher ranking for SEO

SOLUTION

How did you find Solve Web Media?

Referral

Why did you select Solve Web Media over others?

• Referred to me
• Company values aligned
• knowledgable friendly team

How many teammates from Solve Web Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Total overhaul of website to provide a modern refresh editable in Wordpress and viewed by Google as a site that could and does achieve a much higher ranking in SEO 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now rank on page 1 for almost all of our chosen phrases. We also have a site that we can happily maintain. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

100% like most projects it swelled as we were excited when seeing their expertise. The delivery was on time, on budget and the after-sales care was and continues to be inspirational. 

What was your primary form of communication with Solve Web Media?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communication skills, attitude, and tone of voice were impressive, as were their capability and expertise.

Are there any areas for improvement or something Solve Web Media could have done differently?

No they are a role model for their filed. 

BACKGROUND

Please describe your company and your position there.

I am the Managing director of a handmade kitchen company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Solve Web Media?

Our website design and build and our ongoing SEO's

What were your goals for this project?

A beautiful website, well ranked

SOLUTION

How did you select Solve Web Media?

Through reccomondation.

Describe the project in detail.

We have worked closely with Solve to achieve the best website possible and to increase it's ranking, month on month

What was the team composition?

Myself along with other appropriate persons.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A fantastic service. Solve really care and get the job done.

How effective was the workflow between your team and theirs?

Effortless

What did you find most impressive about this company?

Their customer care and design skills are superb.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

Director of Jazzy Garms, an ethical festival fashion company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Solve Web Media, and what were your goals?

Website and eCommerce maintenance, hosting & optimisation

SOLUTION

How did you select Solve Web Media and what were the deciding factors?

Solve seemed like a very professional and trustworthy company

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress and woocommerce maintenance, Clouflare hosting

How many people from the vendor's team worked with you, and what were their positions?

I have spoken to three different employees, all of which were lovely and very helpful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Solve were able to quickly fix any issues I having with my website, along with implementing any changes I desired quickly and efficiently. All of this leading to an improved performance of my website and an increase in sales.

Describe their project management style, including communication tools and timelines.

I would email Solve with any requests and they were very quick to fix any issues I was having.

What did you find most impressive or unique about this company?

Everyone at Solve is very friendly and a pleasure to work with, they are also very environmentally conscious.

Are there any areas for improvement or something they could have done differently?

No