Social Bloom

BACKGROUND

Introduce your business and what you do there.

I'm the Co-founder of Spacebar Studios. We are a newsletter agency that helps B2B companies build media brands by creating high-quality newsletter content, growing subscribers, and optimizing for engagement and results.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Social Bloom?

We wanted to increase net new qualified meetings on a performance basis.

SOLUTION

What was the scope of their involvement?

Social Bloom handles an outbound email campaign for us and books meetings with qualified prospects directly within our ICP. They provide everything from copywriting, lead lists, and reporting, to booking meetings.

How did you find Social Bloom?

Referral.

Why did you select Social Bloom over others?

We chose Social Bloom because of their high ratings, pricing that fit our budget, good value for cost, and because they were referred to us.

What is the status of this engagement?

The project started in April 2026 and is ongoing.

How much have you invested with them?

$10,000 to $49,999.

How many teammates from Social Bloom were assigned to your project?

2-5 people from Social Bloom have been assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Social Bloom consistently booked 10-20 meetings per month for us, and the meetings have generally been a very good fit. We tracked pipeline and revenue, and as a result of their work, we've already added over $200k in pipeline and closed deals.

What was your primary form of communication with Social Bloom?

Email or messaging app.

How did Social Bloom perform from a project management standpoint?

They are great and delivered on time.

What did you find most impressive about them?

They do what they say and are not afraid to change course or take feedback where appropriate.

Are there any areas they could improve?

Not really. We are pleased.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Medinet Health Systems Inc., a Canadian healthcare technology company providing secure communication tools, medical billing solutions, and access to PharmaNet for hospitals, physicians, and healthcare professionals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Social Bloom?

Our primary objective was to improve patient communication efficiency through a reliable call center system that could handle inbound and outbound calls consistently. We needed support to ensure that patient inquiries were answered promptly, without long wait times or missed calls.Additionally, we wanted to increase appointment scheduling efficiency, making it easier for patients to book, confirm, and reschedule appointments without friction.

SOLUTION

What was the scope of their involvement?

We’ve engaged Social Bloom to handle a full-scale call center operations support system for Medinet Health Systems Inc., focusing on inbound and outbound communication workflows.The scope of work includes:Social Bloom’s deliverables are consistent, structured call handling processes, trained agents aligned with healthcare communication standards, and ongoing reporting that allows us to monitor performance and improve operational efficiency over time.

What is the team composition?

We work with two teammates from Social Bloom.

How did you come to work with Social Bloom?

We found them through an online search. Their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working with them in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve tracked several measurable improvements that clearly demonstrate the success of our engagement with Social Bloom.The most immediate impact has been a significant reduction in missed calls and patient wait times, as their team has helped us maintain consistent coverage across peak and off-peak hours. This has improved our overall responsiveness and ensured patients can reach us more reliably.We’ve also seen a noticeable increase in appointment scheduling efficiency, with more calls successfully converted into confirmed bookings due to faster response handling and more structured follow-ups.Based on our internal tracking during the engagement, we’ve observed some clear improvements:These figures are particularly important for us because they directly reflect both operational efficiency and patient experience improvements.Beyond call volume and scheduling efficiency, we’ve tracked several additional KPIs to get a more complete view of performance and patient experience.One key metric is average response time, which has improved significantly as Social Bloom has helped us reduce delays in answering inbound patient calls. This has had a direct impact on patient satisfaction and reduced call abandonment rates.We’ve also monitored call resolution rate, which shows how effectively patient inquiries are handled without requiring multiple follow-ups or escalations. Over time, we’ve seen a clear improvement in first-contact resolution.Another important KPI is patient no-show rate for appointments, which has decreased due to more consistent outbound reminders and confirmations handled by their team.Overall, these improvements reflect a stronger, more efficient communication system and a noticeably better patient experience across our operations.

How did Social Bloom perform from a project management standpoint?

Social Bloom’s project management has been consistently strong throughout the engagement.They maintain a well-structured and organized workflow, with clear communication at every stage of the project. We always have visibility into progress, which makes it easy for our internal team to coordinate effectively with their agents.In terms of delivery, they’re reliable and consistently meet agreed timelines. Tasks such as onboarding, campaign setup, and scaling of call operations have been completed as scheduled without unnecessary delays.What stands out most is their proactive communication style — they don’t just wait for instructions but regularly provide updates, flag potential issues early, and suggest improvements to optimize performance.

What did you find most impressive about them?

What stands out most about working with Social Bloom is their ability to combine professional call center execution with a very human, patient-focused approach.In healthcare communication, tone and empathy matter just as much as speed, and their agents consistently handle patient interactions with a level of care that feels aligned with our own internal standards. That balance of efficiency and empathy isn’t always easy to find in outsourced teams.Another impressive aspect is their adaptability. They can quickly understand our workflows, adjust to changing requirements, and refine their processes without disrupting operations. This makes the collaboration feel seamless rather than rigid or vendor-driven.We also value their proactive mindset. Instead of simply executing tasks, they often come back with suggestions to improve call handling, scheduling flow, and follow-up processes, which adds real operational value over time.

Are there any areas they could improve?

At the beginning of the project, the onboarding and alignment phase could have been slightly faster and more structured, particularly in terms of finalizing scripts and escalation pathways. While it was well-managed, a more accelerated setup would’ve helped us reach full efficiency sooner.We also feel that more frequent performance insights in the early stages — such as tighter weekly KPI breakdowns — would’ve helped us fine-tune processes a bit earlier in the engagement. Once reporting became fully established, it was very strong and consistent.Finally, as the volume scaled, there were moments where proactive staffing forecasts or capacity planning updates could’ve been shared earlier to help us anticipate demand shifts more smoothly.That said, these are relatively minor areas for improvement, and they haven’t significantly impacted the overall success of the project or the quality of service delivered.

BACKGROUND

Please describe your company and position.

I am the Principal Product Manager of Keysight

Describe what your company does in a single sentence.

very brief Keysight Technologies is a leading provider of electronic test, measurement, and cybersecurity solutions that help organizations design, validate, and secure technologies across industries such as telecommunications, aerospace, automotive, and IoT.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• Generating sales qualified leads

SOLUTION

How did you find Social Bloom?

Online Search

Why did you select Social Bloom over others?

Risk reversal policy

How many teammates from Social Bloom were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to create and manage an outbound lead-generation campaign for Keysight's SBOM and software supply chain security solution and to generate 20 Sales Qualified Leads (SQLs) within the agreed engagement period.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No measurable business outcomes were achieved. SocialBloom was contracted to generate 20 Sales Qualified Leads (SQLs), but none meeting our objectives were delivered. According to SocialBloom's reported metrics, 1,685 prospects were contacted through 2,363 outreach attempts, generating only 12 replies (approximately 0.71% response rate) and no qualified meetings that resulted in meaningful sales opportunitie.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We engaged SocialBloom in January 2026 to generate 20 Sales Qualified Leads for Keysight's SBOM and software supply chain security solution. The result was months of wasted time, poor execution, misleading outreach, no meaningful business outcomes, and a complete refusal to provide a refund despite failing to deliver what was promised. SocialBloom sold this engagement as a collaborative process where ICPs, targeting, messaging, positioning, compliance requirements, and campaign assets would be aligned before launch. We were explicitly told that messaging would be drafted and then reviewed and approved before campaigns went live. Very early in the process, we discovered that the ICP had been expanded beyond the audience we had defined. Additional personas had been introduced that were not aligned with our target market. We were told this was generated by SocialBloom's AI process. We also repeatedly raised concerns about outreach messaging that had little or nothing to do with our product. As a cybersecurity company focused on software supply chain security, SBOM management, vulnerability management, product security, FDA cybersecurity requirements, CRA readiness, and compliance use cases, we expected messaging aligned with those topics. Instead, we were presented with outreach that often appeared generic, irrelevant, and disconnected from our market. When these concerns were raised, SocialBloom repeatedly assured us that they could still generate the required lead volume and qualified opportunities. Months later, the actual results were alarming. According to SocialBloom's own reported figures: • 1,685 prospects contacted • 2,363 outreach attempts • 12 replies • Approximately 0.71% response rate • No qualified meetings that met our objectives Despite these results, obtaining meaningful reporting required repeated follow-up. We repeatedly requested visibility into who was being contacted, what messaging was being used, what responses were being received, and what adjustments were being made. Instead, we often received generic status updates with limited transparency. The most serious issue occurred near the end of the engagement. We discovered outreach that appeared to create the impression of a Keysight executive role that did not exist, invited prospects to a breakfast/networking meeting that did not exist, referenced topics unrelated to our offering, and directed recipients to book meetings through our calendar. This was completely unacceptable. The issue was no longer campaign performance. The issue became reputational risk. As a company operating in cybersecurity and serving regulated industries, we cannot allow third parties to conduct outreach that creates confusion about who is contacting prospects, why they are being contacted, or what they are being invited to attend. We immediately instructed SocialBloom to stop all outreach activities. Following this discovery, we requested: • A complete list of prospects contacted • Copies of outreach communications • Identification of sender identities and domains • Documentation supporting any claimed qualified leads • A refund of the fees paid The refund was denied. Our legal department subsequently issued a formal demand letter requesting both a refund and supporting records. The requested records were not provided and the matter was not resolved. What makes this experience particularly frustrating is that we spent months trying to make the engagement successful. We provided feedback, participated in reviews, approved materials when requested, corrected targeting issues, suggested messaging improvements, attended calls, reviewed campaigns, and repeatedly communicated our expectations. Despite that effort, SocialBloom failed to deliver the agreed business outcome and left us dealing with outreach activity that created significant concern for our brand and reputation. Based on our experience, we cannot recommend SocialBloom to other technology companies. Any organization considering this vendor should conduct extensive due diligence, insist on complete transparency, carefully monitor all outbound activity, and obtain clear answers regarding reporting, qualification standards, campaign controls, and refund policies before signing an agreement. This review reflects our documented experience and is based on campaign records, correspondence, performance reports, and legal communications generated during the engagement.

What was your primary form of communication with Social Bloom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was SocialBloom's willingness to make assurances during the sales and onboarding process that were not reflected in the actual results. Even after failing to deliver the agreed outcome, the company continued to deny responsibility, refused to provide requested supporting records, and rejected our refund request despite the lack of measurable success.

Are there any areas for improvement or something Social Bloom could have done differently?

Yes. SocialBloom could have improved virtually every aspect of this engagement. Most importantly, the company should have delivered the agreed outcome of 20 Sales Qualified Leads or honored its refund commitment when it failed to do so. Additional areas for improvement include: Using messaging that was actually relevant to our product, market, and target buyers. Maintaining the agreed ICP instead of introducing irrelevant personas and targeting. Providing transparent reporting and visibility into campaign activity. Responding constructively to customer concerns rather than shifting responsibility when results were poor. Avoiding outreach that created confusion about who was contacting prospects and why. Providing complete campaign records when requested. Taking accountability for campaign performance instead of relying on contractual technicalities after failing to deliver results. Most importantly, when a customer pays $15,500 and receives no meaningful business outcome, the company should act in good faith to resolve the situation rather than deny responsibility and ignore formal requests for resolution.

Company Responses

The service provider responded on June 15, 2026.

Thank you for sharing your feedback. We are sorry the engagement did not meet your expectations.

There is important context we want to clarify. SocialBloom’s performance guarantee is tied to our ability to run the campaign using our recommended targeting, messaging, and outbound process. During this engagement, the campaign was limited to a narrow set of 200 contacts and client-directed messaging, despite our team repeatedly communicating that this approach cannot produce the desired meeting volume and would fall outside the standard performance guarantee.

This is not in line with the initial scope the client promised to allow us prior to moving forward with us.

When SocialBloom was later able to run the campaign using our recommended approach, the campaign began generating positive responses. Within that same day, the client requested that outreach stop before those responses could be fully worked through and converted into qualified meetings.

Because this matter involves client-specific campaign data, contractual terms, and confidential communications, we cannot address every detail publicly. That said, we take concerns around messaging approval, targeting, reporting, and brand safety seriously. We have reviewed this engagement internally and continue to improve our approval workflows, campaign visibility, and quality-control process for enterprise clients.

We remain open to reviewing campaign records and addressing any remaining concerns through the appropriate private channels.

BACKGROUND

Please describe your company and position.

I am the CEO of LEADER HEALTH

Describe what your company does in a single sentence.

LEADER HEALTH is a B2B healthcare solutions company focused on supplying and distributing medical equipment, devices, and consumables to hospitals, clinics, and healthcare institutions. Our portfolio spans surgical and diagnostic equipment, dermatology and aesthetics solutions, critical care and resuscitation equipment, rehabilitation tools, and home healthcare products. We serve healthcare professionals and institutions who rely on quality, reliability, and responsive support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• Establish outbound cold email and cold calling systems that could generate booked meetings with hospital procurement managers, clinic directors, and institutional buyers.

SOLUTION

How did you find Social Bloom?

• Online Search
• Referral
• Clutch Site

Why did you select Social Bloom over others?

• Pricing fit our budget
• Referred to me

How many teammates from Social Bloom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom took full ownership of our outbound lead generation function. They began by developing a precise Ideal Customer Profile targeting matrix tailored to our buyer personas in the medical and institutional healthcare sector. From there, they handled the full cold email setup — including domain configuration, inbox warming, deliverability, and personalized multi-step sequencing — alongside cold calling to qualify prospects and book discovery meetings directly onto our calendar. They also crafted all messaging and call frameworks to accurately represent our product range, and provided ongoing performance reporting with continuous refinement of targeting and copy throughout the engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were tangible and business-impacting. Within the engagement period, we saw a meaningful increase in the number of qualified meetings booked each month compared to our previous in-house efforts. Our sales team was consistently presented with warm, vetted prospects rather than cold, unqualified contacts. The volume of new institutional leads entering our pipeline grew noticeably, and we were able to convert several of those leads into active client relationships. Most importantly, our internal team reclaimed significant time previously lost to manual prospecting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Social Bloom's project management was structured and reliable. Onboarding was smooth, timelines were clearly communicated, and campaign launch happened on schedule. Communication was proactive they kept us updated without us having to chase for information. When we provided feedback on messaging tone or targeting adjustments, they responded quickly and implemented changes without friction. There was a brief initial calibration period as they learned the nuances of healthcare procurement language, but they adapted fast and the process became very fluid after that.

What was your primary form of communication with Social Bloom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their genuine commitment to understanding our industry before launching campaigns. Most outbound agencies send generic templates. Social Bloom took the time to understand how our products work, who our real buyers are, and how to speak to those buyers credibly. Their messaging felt peer-to-peer, not scripted which matters enormously in the healthcare sector where trust is paramount. Their obsession with deliverability and technical setup also gave us confidence that our outreach was actually reaching inboxes.

Are there any areas for improvement or something Social Bloom could have done differently?

The initial onboarding phase required a bit more back-and-forth than expected as the team familiarised themselves with the complexity of medical equipment terminology and procurement cycles. This is understandable given the specificity of our sector, but a more structured industry intake process at the start could shorten that learning curve. Once past that stage, everything ran very smoothly and results followed steadily.

BACKGROUND

Please describe your company and position.

I am the CEO of aarReha Schinznach

Describe what your company does in a single sentence.

arReha Schinznach is one of Switzerland’s leading rehabilitation institutions. We specialize in inpatient and outpatient rehabilitation for musculoskeletal disorders, chronic pain conditions, post-operative recovery, and geriatric impairments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• Our main objectives were to generate qualified leads for our rehabilitation programs, increase inquiries from potential patients and referring physicians, and build a more consistent flow of new admissions through targeted outreach.

SOLUTION

How did you find Social Bloom?

• Online Search
• Clutch Site

Why did you select Social Bloom over others?

• Good value for cost
• Company values aligned

How many teammates from Social Bloom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom handled our full sales outsourcing program, including cold outbound email lead generation and cold calling campaigns. They developed targeted prospect lists of potential patients, healthcare professionals, and partner organizations. Key deliverables included: Creation and management of personalized cold email sequences Professional cold calling campaigns with trained representatives Lead qualification and appointment setting directly into our calendar Regular performance reporting and campaign optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were very positive. Social Bloom delivered a steady stream of qualified leads that translated into a significant number of new patient inquiries and scheduled consultations. We saw a clear increase in admissions for our musculoskeletal and post-operative rehabilitation programs. The quality of leads was high, with many converting into actual patients. Overall, the partnership helped us expand our reach and fill capacity more effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent and highly professional. Everything was delivered on time or ahead of schedule. Communication was clear, proactive, and responsive they quickly adjusted campaigns based on our feedback and specific targeting requirements. The team felt like a true extension of our own organization rather than an external vendor.

What was your primary form of communication with Social Bloom?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their combination of expertise in healthcare lead generation and genuine commitment to results. They understood the sensitive nature of rehabilitation services and crafted outreach that was professional, empathetic, and compliant. The quality of their callers and the personalization of their email campaigns stood out significantly.

Are there any areas for improvement or something Social Bloom could have done differently?

None of note. The entire engagement ran smoothly from start to finish, and we are very satisfied with the partnership. We would not hesitate to work with Social Bloom again.

BACKGROUND

Please describe your company and position.

I am the CEO of International Hospital Federation

Describe what your company does in a single sentence.

International Hospital Federation is a global organization dedicated to improving healthcare delivery worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• We engaged Social Bloom to help us expand our reach and grow our network of hospital partners and stakeholders.

SOLUTION

How did you find Social Bloom?

• Online Search
• Clutch Site

Why did you select Social Bloom over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Social Bloom were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom handled end-to-end sales outsourcing and targeted email lead generation for our organization. Their scope included building targeted prospect lists of hospitals and healthcare executives, crafting professional email campaigns, executing multi-touch outreach sequences, and managing initial sales qualification calls. Key deliverables included a steady flow of qualified leads, personalized email sequences, detailed lead reports with engagement metrics, and consistent follow-up support throughout the sales process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were excellent. Social Bloom delivered over 450 qualified leads within the first six months. They successfully booked more than 80 discovery calls with senior healthcare executives and hospital decision-makers. We were able to convert a significant number of these leads into new partnerships and membership discussions, which substantially strengthened our global network.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly professional and well-organized. They delivered all campaigns and lead batches on schedule and maintained clear, consistent communication throughout the engagement. Whenever we requested adjustments to targeting or messaging, the team responded quickly and implemented changes efficiently. They were proactive in providing weekly updates and suggesting optimization opportunities.

What was your primary form of communication with Social Bloom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their deep understanding of the healthcare sector and their ability to craft outreach that resonated with busy hospital executives. They combined strong technical execution with strategic thinking, which resulted in meaningful conversations rather than just volume. Their team was professional, responsive, and genuinely committed to our success.

Are there any areas for improvement or something Social Bloom could have done differently?

None of significance. The entire engagement ran smoothly. We are very satisfied with the results and would not hesitate to work with Social Bloom again.

BACKGROUND

Please describe your company and position.

I am the CEO of Qnomx

Describe what your company does in a single sentence.

At Qnomx, we are transforming cancer genomic data interpretation to optimize therapy selection in oncology. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• We hired Social Bloom to support our business development efforts by generating qualified leads and creating new sales opportunities.

SOLUTION

How did you find Social Bloom?

• Online Search
• Clutch Site

Why did you select Social Bloom over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Social Bloom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom developed and managed a targeted outbound lead generation strategy tailored to our ideal customer profile. Their team conducted prospect research, built contact lists, created personalized cold email sequences, and managed campaign execution. In addition, they handled prospect engagement, appointment setting, lead qualification, and ongoing sales outreach activities. Regular performance reporting, campaign optimization, and strategic recommendations were also included throughout the engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement generated a steady flow of qualified conversations with potential customers that we would not have reached through our internal efforts alone. We secured multiple meetings with decision-makers, expanded our prospect database significantly, and created several new business opportunities. The consistency of outreach helped establish a stronger sales pipeline and improved our ability to engage prospects at scale.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and dependable. Deliverables were completed on schedule, communication was frequent, and progress updates were provided regularly. Whenever we requested adjustments to targeting criteria, messaging, or campaign priorities, their team responded promptly and implemented changes efficiently. They remained flexible and proactive throughout the project.

What was your primary form of communication with Social Bloom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to quickly understand a highly specialized industry and translate complex technical offerings into effective outreach campaigns. Their team combined professionalism, persistence, and strategic thinking to generate meaningful conversations with relevant prospects. They focused on quality engagement rather than simply sending large volumes of emails.

Are there any areas for improvement or something Social Bloom could have done differently?

Overall, we were very satisfied with the engagement. As with any lead generation initiative, additional market insights and expanded reporting on prospect behavior could provide even greater visibility into campaign performance. However, these were minor considerations and did not affect the overall success of the project.

BACKGROUND

Please describe your company and position.

I am the CEO of SlicedBrand

Describe what your company does in a single sentence.

SlicedBrand is a global PR agency led by an award-winning team. Our senior team has successfully led the PR activities of over a thousand technology companies in various fields, including AI, sustainability, healthtech, fintech, crypto, blockchain, and many more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• We hired Social Bloom to support our growth by handling sales outsourcing and cold outbound email lead generation

SOLUTION

How did you find Social Bloom?

• Online Search
• Clutch Site

Why did you select Social Bloom over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Social Bloom were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom managed our entire cold outbound email program and provided dedicated sales development support. Key deliverables included:

Creation and optimization of cold email sequences tailored to our target audience 

Lead list building and segmentation for high-quality prospects 

Daily outbound execution and follow-up sequences 

Sales development representatives who handled initial qualification and meeting booking 

Weekly performance reporting and strategy adjustments

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social Bloom delivered strong results. They generated hundreds of new qualified leads, booked a steady flow of discovery calls, and helped us close multiple new clients directly from their outreach efforts. Our sales pipeline grew significantly within the first few months of working together.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Everything was delivered on time, with clear weekly updates and transparent reporting. They were highly responsive whenever we requested changes to messaging, targeting, or sequence structure, the team implemented them quickly and professionally. Communication was smooth and proactive throughout the engagement.

What was your primary form of communication with Social Bloom?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their combination of execution speed and strategic thinking. They didn’t just send generic emails they took the time to understand our brand voice and positioning, then crafted outreach that felt authentic and effective. Their team was results-oriented and truly acted like an extension of our own sales operation.

Are there any areas for improvement or something Social Bloom could have done differently?

None that stood out. The partnership ran very smoothly from start to finish. We’re happy with the results and would definitely work with Social Bloom again.

BACKGROUND

Please describe your company and position.

I am the Founder of Maatwerk Online

Describe what your company does in a single sentence.

We are Maatwerk Online, a digital agency specializing in helping businesses grow their online presence through tailored marketing strategies, web development, and digital solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• I hired them to improve our response time on inbound inquiries.

SOLUTION

How did you find Social Bloom?

• Online Search
• Clutch Site

Why did you select Social Bloom over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Social Bloom were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom handled our call center services and sales outsourcing. They took over the front lines of our inbound communication channels, managing incoming calls and web inquiries. Their team was responsible for answering questions, qualification, and routing high-value opportunities to our internal team. Key deliverables included dedicated agent coverage during business hours, daily activity logs, and immediate CRM updates for every interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our speed-to-lead time dropped significantly right after they came on board. Whenever potential customers reached out, their support team responded quickly and professionally, helping us avoid losing leads due to delayed communication. Because of their quick turnaround, we saw a noticeable increase in the number of qualified consultation calls booked on our calendar, and we stopped dropping leads during high-volume hours.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid. They stayed on top of schedule requirements and kept communication lines open through regular check-ins. Whenever we needed to adjust our messaging or update the routing process, they responded immediately and implemented the changes without any delay.

What was your primary form of communication with Social Bloom?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to seamlessly adopt our brand voice was impressive. They didn't sound like a disconnected third-party call center; they genuinely sounded like an internal extension of the Maatwerk Online team. Their responsiveness and professionalism kept our prospects engaged from the very first touchpoint.

Are there any areas for improvement or something Social Bloom could have done differently?

The onboarding took a little bit of back-and-forth fine-tuning during the first week to get the technical routing down perfectly, but their team was incredibly proactive in sorting it out. It was a minor hiccup that they handled well.

BACKGROUND

Please describe your company and position.

I am the Founder of The Social Brand Creators

Describe what your company does in a single sentence.

The Social Brand Creators is a creative and branding company that helps businesses improve their online presence, social media communication, and digital branding strategies. We work with brands that want to grow visibility and create stronger engagement with their audience through creative marketing and content solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Bloom to accomplish?

• We hired Social Bloom to help us build a more dedicated outbound sales system for our business. We wanted a structure that could consistently generate qualified leads, manage outreach professionally, and create more opportunities without depending only on referrals or inbound traffic. Another goal was to have a reliable call center support system that could help us follow up with prospects faster and keep communication organized.

SOLUTION

How did you find Social Bloom?

• Online Search
• Referral

Why did you select Social Bloom over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Social Bloom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Bloom supported us with sales outsourcing and call center services. They helped us set up a more organized outbound process by identifying target prospects, handling lead outreach, and creating follow-up systems for our sales activities. Their team also managed appointment scheduling and prospect communication, which made things easier internally for our business. 

   They worked closely with us to understand our ideal clients and adjusted the outreach messaging to fit our brand tone. One important deliverable was building a more dedicated sales workflow that our team could continue using long-term. They also provided regular updates and feedback on lead activity, which helped us improve our approach during the process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started receiving more consistent sales conversations and booked meetings after the outbound system was implemented. Our response time to new prospects also improved because their call center team handled communication in a more structured way. It became much easier for us to track leads, manage follow-ups, and maintain steady outreach activity without losing opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was good overall. Deliverables were shared on time, and communication stayed consistent during the project. Whenever we had questions or needed adjustments to outreach or lead handling, they responded quite fast and were open to feedback. They were also proactive in giving suggestions that could improve the outbound process further.

What was your primary form of communication with Social Bloom?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how serious they were about creating a proper sales structure instead of only focusing on quick outreach. They really understood how to build a dedicated outbound system that fits the business long-term. Their communication was also very professional, and they stayed involved throughout the process instead of disappearing after setup.

Are there any areas for improvement or something Social Bloom could have done differently?

At the beginning, there was a small adjustment period while they were learning more about our target audience and communication style, but after that the workflow became much smoother.