Social Bloom

BACKGROUND

Please describe your company and position.

I am the Founder, Executive Producer of Third Coast Films

Describe what your company does in a single sentence.

Third Coast Films is a full service creative agency developing unforgettable brand experiences through design, web, and video storytelling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SocialBloom to accomplish?

• Outreach and book intro calls with prospective clients

SOLUTION

How did you find SocialBloom?

• Online Search
• Upwork

Why did you select SocialBloom over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of SocialBloom’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables were to build out a playbook, copy, and roadmap for email marketing, then out reach to 1000 contacts touched 4 times a month to book a intro/sales call.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We landed quite a few calls and have had a good amount of replies that have turned into potential leads. We would have liked to close something, but as a company internally, we need to regroup on our potential target market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very clear on progress. We received weekly updates on their progress. We were always notified when someone has responded and what the response was, so the level of transparency is extraordinary. We ended up adding another service offering as well which they were able to adjust on the fly and execute quickly. We just haven't been able to close on our end.

What was your primary form of communication with SocialBloom?

Email or Messaging App

What did you find most impressive or unique about this company?

The level of transparency and communication. When ever we had a question, someone was always available to help us.

Are there any areas for improvement or something SocialBloom could have done differently?

Since we added a service offering, and we would have a contact respond, I would have to ask what service offering the response was for. This can easily be added to the first time sharing the information with us.

BACKGROUND

Please describe your company and your position there.

Our mission is to provide a powerful and efficient platform for talent acquisition teams to find diverse talent, streamline the hiring process, and build dynamic teams that propel their companies forward. ProvenBase uses data-driven and innovative AI-technology to connect employers with diverse talent and place them in positions where they can make an impact on their companies. Features like Diversify 360 and Skills Search have made building diverse and qualified pipelines take minutes. Learn more and schedule a time to talk with us at ProvenBase.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We hired SocialBloom for email marketing. We want to get more interested replies and get booked calls and scheduled demo for our product offering.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on our thorough research for high-quality email marketing services. We want a vendor that provides targeted marketing for our market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They provided email marketing services with email strategy, messaging copy, measurement of open and reply rates and consistent communication for any bookings that come from the marketing outreach.

How many people from the vendor's team worked with you, and what were their positions?

About 5 people worked with us directly including their founder who was very helpful and hands-on with handling our account. We've worked with a few customer success managers and email marketing strategists from their team as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to have higher open rates using their specific strategy and compelling messaging copy. Our reply rates were also impressive and have more replies and inquiries about our services. Above all, we booked our targeted number of monthly demos and landed 2 paying clients from their marketing efforts. We are very happy with the results!

Describe their project management style, including communication tools and timeliness.

They communicate promptly with us through email and Slack conversations, met our deadlines, and delivered results by booking our total targeted number of demos booked per month.

What did you find most impressive or unique about this company?

We had direct access to their team, not only through email but also through slack communication. They are available to respond directly to any interested replies on our behalf and booked the demo and calls from their email outreach. Everything is done for you from start to finish, you just need to show up for the calls and be prepared to answer any questions they may need from our end to be successful.

Are there any areas for improvement or something they could have done differently?

There's always room for improvement. The more leads, the better as it leads to more closed sales. Their quality of work is high, and they've delivered results for us! We got 2 new clients! We'd love to continue working with them!

BACKGROUND

Please describe your company and your position there.

I am a CFO in a financial services firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom?

Generating Marketing Leads for a subsidiary

SOLUTION

How did you select this vendor?

Upwork.

Describe the scope of their work in detail.

I had the pleasure of working with Caleb on a recent marketing project and I couldn't be more impressed with their results. Not only did they deliver a high volume of leads, but they were also of high quality and helped drive conversions for our business. Caleb is a true professional and a valuable asset to any team. I highly recommend their services to anyone looking to generate effective marketing leads.

What was the team composition?

We worked closely with the Founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Caleb was able to generate a total of 570 leads, which was well above our initial expectations.

How effective was the workflow between your team and theirs?

The workflow between our team and Caleb's team was seamless and effective. They were easy to communicate with and always responsive to our needs. They proactively provided updates and insights throughout the project, which helped us make informed decisions and optimize our strategy. We appreciate the hard work, dedication and professionalism shown by Caleb and their team and we would recommend them to anyone looking to generate leads or improve their marketing efforts.

What did you find most impressive about this company?

The most impressive thing about working with Caleb was his ability to understand our business and our target market. They took the time to learn about our products and services, and they were able to create a marketing strategy that was tailored to our specific needs. Additionally, they were able to deliver high-quality leads that helped drive conversions for our business. Their ability to deliver results and exceed expectations made them a valuable asset to our team.

Is there any area for improvement or anything that could have been done differently?

It would have been helpful if they had more flexible hours for meetings, to align better with our team's schedule. Regardless, these are minor points and overall, we are very satisfied with the work done.

BACKGROUND

Please describe your company and your position there.

I'm the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

In the fitness industry, we were finding it difficult to scale our lead generation with a small team and create a predictable revenue model.

SOLUTION

How did you select this vendor and what were the deciding factors?

Just how much time the team spent with us to understand their approach. SocialBloom helped us identify our ideal client and build a repeatable model that could scale over time.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Firstly we strategized about the ideal client, where we could find them, developed and iterated on copy, and then slowly ramped up over a few months. We continued to refine our messaging and approach.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a close knit team of three.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to generate leads and close deals. We had a solid return to our cost of acquisition.

How effective was the workflow between your team and theirs?

Our workflow was very effective and immediate. We used a slack channel that was helpful.

What did you find most impressive or unique about this company?

How much information and general education they provided to our team outside of the typical workflow. This helped us to develop an internal understanding of best lead gen practices. Also very responsive generally to any of our requests which we appreciate.

Are there any areas for improvement or something they could have done differently?

My only suggestion is to focus on converting more leads to demos. The leads were the challenging part, I would suggest more follow up to convert them to demos.

BACKGROUND

Please describe your company and your position there.

I'm the head of sales & marketing for a wireless managed services provider. We are a B2B telecommunications company selling into the real estate sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We were looking for an email marketing provider for one of our major products. Our expectations were to generate qualified leads which will ultimately convert into sales opportunities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and short listed 4 vendors. After speaking with the providers we ended up choosing Social Bloom due to cost and scale of their program.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We went through a series of discovery calls and onboarding forms so they could learn about our go to market, ideal customer profiles, and expectations. They setup created a series of email copies and tested out a variety of campaigns to test out and ultimately scale what worked.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their CEO and multiple members of his team as we were onboarded and moved into production.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The email campaigns were very successful. We generated over $150,000 in sales qualified pipeline each month from the campaigns.

How effective was the workflow between your team and theirs?

We had a Slack channel setup that they were very responsive in. Their team took feedback well and adapted quickly.

What did you find most impressive or unique about this company?

They made the onboarding process as easy as possible. Their responsiveness made them a good partner to work with.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m the chief revenue officer at TALENYA. We're an AI talent sourcing company to find candidates for companies so that they can improve their recruiting processes and hire more diverse candidates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SocialBloom?

We needed help with our email processing.

SOLUTION

What was the scope of their involvement?

We used SocialBloom to help us bootstrap our FCR emailing process; they created two series and six emails for us. They also set up a domain for us to do the emailing from and automated the email-sending processes.

To start the process, we had onboarding calls to figure out the ITP, what market we were going after, and which buyers we were targeting — we got them up to speed on our business so they could do their work. We also talked through how we’d manage the relationship in an ongoing fashion, ensured that we had the right points of contact, and had a process for handing off leads that came in through SocialBloom to our sales team.

What is the team composition?

I was in contact with around 3–4 members of their team, including an account manager who brought us in and a couple of others folks.

How did you come to work with SocialBloom?

I contacted them through their outreach.

How much have you invested with them?

 We spent $12,000 with them.

What is the status of this engagement?

We worked together from February–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was very time-saving for us that we didn't have to do the domain and the emails ourselves — that alone justified the investment. Additionally, we brought in about 25 leads, and half of those would be meetings, and the other half were ones to follow up.

How did SocialBloom perform from a project management standpoint?

Project management was very solid. Regarding tools, we worked mostly using Google Sheets and Slack. Overall, they were responsive.

What did you find most impressive about them?

They’re easy to work with and knowledgeable of the space and the technology. They also followed through on what they said they were going to do.

Are there any areas they could improve?

They could have more clarity in explaining the results we could expect and what we need to improve.

Do you have any advice for potential customers?

Know your ideal customer profile and what the compelling events in their journeys are. They can help you scale your market if you can do that.

BACKGROUND

Please describe your company and your position there.

I the CEO of an technology services firm. We assist medium and large businesses build, operate and manage digital commerce systems and infrastructure

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We have engaged SocialBloom since early 2021 to generate market awareness of our company, Cloudcafe, Inc, its services through conversations with senior executives and decision makers. SocialBloom collaborated with our marketing team to design, build and execute a comprehensive outbound email marketing campaign to a targeted audience across US & Canada.

SOLUTION

How did you select this vendor and what were the deciding factors?

SocialBloom was one of the 4 respondents to our job posting for lead generation on Upwork. After discussing our requirements and evaluating the proposal of the 4 agencies SocialBloom stood out as a team of professionals we could collaborate with because of their experience in appointment setting using email campaigns, proposed approach, transparency, flexibility and cost

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First we went through a discovery phase where our business goals were discussed and our value propositions were identified. SocialBloom team then developed a drip campaign strategy along with the content for email sequences. SocialBloom used very specialized set of tools for this form of campaign. We have been using Slack for project management and team communication

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with an Account Manager, an email campaign manager. To track the performance of the campaign SocialBloom has given us access to near real time dashboard

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started off with a blank slate and SocialBloom's experience helped us shape the message and conduct an informal A/B test to determine audience response. All the performance metrics have been trending in a positive direction including open rate and click through rate. Our most important criteria has been customer response to our email and appointment setting.

Since our campaign started in Dec 2021, we have had a atleast one prospect per week responding. Since its still early in the process and we are in enterprise B2B market with an AOV in 5 figures, trends are more important than actual number at this point. However our goal is to have an average of 3-4 appointments per week over the next 12 weeks.

How effective was the workflow between your team and theirs?

We use Slack for all our communications and its pretty quick and easy

What did you find most impressive or unique about this company?

The most impressive quality of the team is their ability to take technical jargon and convert them into a business friendly email copy. They are honest and transparent about what's working and what's not. We have come to trust them.

Are there any areas for improvement or something they could have done differently?

We would like them to integrate with our Hubspot CRM

BACKGROUND

Please describe your company and your position there.

I am the owner of a video production company. Our customers were happy with our work but we had a problem with customer retention. Our marketing was mostly passive: website inquiries and word of mouth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom?

We wanted to set up an email marketing strategy to stay in touch with our customers, and to actively reach out to acquire new clients. We did not want our emails to look like advertising, but as personal emails to the recipients. Caleb and his team were very knowledgeable and set up a powerful email platform for us.

The sending schedule is throttled so that the emails are actually delivered and not flagged as spam and timed to bring in results. There's an art to successful email campaigns, and Caleb is an expert at it. The open and response rates are very high and we are very happy with the results. Caleb truly understands our business and our objectives. We have several campaigns in the queue and rely on Caleb to pull in the inquiries.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered a number of email marketing firms. The deciding factor was when Caleb (the owner) said that mass email campaigns simply don't work.

Describe the project in detail and walk through their service package.

Social Bloom offers a start-to-finish email marketing service which includes setting up the emailing platform, copywriting, scheduling, timed launch and responding to inquiries. In our situation, we did not need all of the services. Social Bloom customized the service to fit our needs and budget.

How many resources from the vendor's team worked with you, and what were their positions?

One main contact and two support staff members who report to us on the progress and outcome of the ongoing campaigns.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We had a high number of positive responses, but the biggest success is that we now have a way to communicate and stay engaged with the customers.

How effective was the workflow between your team and theirs?

The workflow has been seamless. We communicate on Slack and Social Bloom has been proactive in keeping the work moving forward.

What did you find most impressive or unique about this company?

They were very flexible and understanding to develop a customized program that works to meet our specific needs.

Are there any areas for improvement or something they could have done differently?

No, I can't think of anything they could have done differently. It's par for the course to take some time in the beginning to get to know each other's procedures and style and that period was actually pretty short.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a contract management platform that helps our clients save time, save money, and reduce risk.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom?

We have tried in-house marketing efforts in the past without great success. We hired SocialBloom as an extension of our team to handle all marketing efforts.

SOLUTION

How did you select this vendor?

Completed a series of interviews after researching organizations that were suited to best support our marketing efforts.

Describe the scope of their work in detail.

We started with a simple strategy to get our marketing efforts moving forward. From there, we have continued to add additional marketing projects to drive more lead generation.

What was the team composition?

We are small company with a marketing team of one. We worked directly with the SocialBloom team to create strategy and execution plans.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are seeing a steady increase in leads now that our efforts have had some time to penetrate our targeted markets and review/improve upon our content.

How effective was the workflow between your team and theirs?

We have a weekly meeting to keep each other on task. Very straight forward metric tracking and activity assignments.

What did you find most impressive about this company?

SocialBloom (Caleb) has been a great partner from day one. Their service includes a lot of listening to what we are trying to accomplish and willingness to try new ideas. Caleb has been a very responsive partner.

Is there any area for improvement or anything that could have been done differently?

We did not have a clear marketing strategy/plan when we first engaged. It took some time to agree upon initial steps and the plan of action to achieve the intended results.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Vendor Relations at SelectSoftware Reviews. Our company focuses on providing unbiased research to HR professionals so they can find and buy the right software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We needed help with Lead Generation in the sales department, so SocialBloom set it up in automatic mode for us. The goals were to contact more than 300 new companies and obtaining 20-30 new prospects.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did our research online for agencies that provided this type of service and shortlisted 3. After interviewing them, we chose this company based on their experience and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Initially, we went through a discovery phase to share our needs and the niche target for this campaign. Later, they put together a lead generation strategy focusing on writing email blasts and contacting through LinkedIn. This was integrated with our Mixmax calendar so whenever there was a warm lead it automatically separated time in our calendar for videocall. They send weekly reports to measure all progress.

How many resources from the vendor's team worked with you, and what were their positions?

The entire marketing team worked with us, even shared a Slack group for immediate responses.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

These lead-gen campaigns were very successful. We are still getting new customers to sign for our PPC bidding program.

How effective was the workflow between your team and theirs?

We had video call meetings twice a month via Zoom with the SocialBloom team. Communication was very fast and efficient, whenever they had questions with the prospects.

What did you find most impressive or unique about this company?

They are really a Lead-generating machine, worth adding to help your Sales team in any industry.

Are there any areas for improvement or something they could have done differently?

They could have done more research to better understand our target market at the beginning of the campaign but that later was corrected and worked perfectly.