Soap Media Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Innovative and Creative Solutions

Soap Media is recognized for bringing fresh ideas and creative solutions to projects. Clients value their ability to challenge existing approaches and deliver innovative results.
Technical Expertise and Knowledge

Clients highlight Soap Media's technical skills and deep industry knowledge. They are seen as capable of handling complex technical projects, including web development and SEO.
Proficiency in Digital Marketing

Soap Media is praised for its expertise in digital marketing, including PPC, SEO, and lead generation. Clients report increased leads, improved SEO rankings, and successful marketing campaigns.
Challenges with Initial Project Timelines

Some clients experienced initial delays in project timelines. However, Soap Media was able to adjust and meet deadlines through effective communication and management.
Positive Impact on Business Metrics

Soap Media's work has led to significant improvements in business metrics, such as increased sales, lead generation, and conversion rates. Clients report measurable success from their campaigns.
Successful Website Development

Soap Media has successfully developed and launched numerous websites, enhancing user experience and achieving client objectives. Their web development skills are well-regarded.

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Soap Media Reviews

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Conversion Optimization Digital Strategy Pay Per Click
Confidential
Sep. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We are most impressed with their initial pitch and personable approach."

Dec 12, 2024

Director, Lesters Nursery World

Michael Bowers

Retail
Manchester, England
1-10 Employees
Online Review
Verified

Soap Media manages a retail company's paid search campaigns. The goals are to stay within budget, maintain ROAS targets, and achieve revenue targets each month.

Soap Media has been responsive and quick to address any issues that have come up. The client has been impressed with the team's personable, hands-on approach and proactive problem-solving. They have been great partners so far.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Company Director of Lesters Nursery World

Describe what your company does in a single sentence.

Baby Nursery Goods Retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soap Media to accomplish?

Manage Paid Search Campaigns

SOLUTION

How did you find Soap Media?

Online Search

Why did you select Soap Media over others?

High ratings
Close to my geographic location
Pricing fit our budget
Company values aligned

How many teammates from Soap Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managing Paid Search Campaigns -

Staying within Budget and acheiving Revenue Targets for each month.

Maintaining ROAS Targets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Measurable outcomes have been determined by Revenue/ROAS as with any paid search campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are in month 4 of working with Soap and the project management has been excellent. They are very responsive and quick to action on any issues that inevitably come up from time to time.

What was your primary form of communication with Soap Media?

Virtual Meeting

What did you find most impressive or unique about this company?

We are most impressed with their initial pitch and personable approach. We felt and still feel like we would be in safe hands.

Are there any areas for improvement or something Soap Media could have done differently?

It is still a little too early in the contracr to judge if there can be any major improvements made. The only slight issue has been an underspend on the monthly budget but not by a concerning amount.

RATINGS

5.0

Web Design Web Development
Confidential
Jan. 2023 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team was highly efficient and responsive in addressing queries and problems and kept on track to schedule."

Aug 9, 2024

Marketing Manager, Community Foundations for Merseyside and Lancashire

Emma Peacock

Non-profit
Liverpool, England
11-50 Employees
Online Review
Verified

Soap Media provides web development services for a community foundation. The team is responsible for building and designing two websites to position the client's brand and increase donor engagement.

Thanks to Soap Media's efforts, the client has seen increased engagement with donors and more accessible grant applications. The team is efficient and responsive in addressing queries and issues. Soap Media provides timely items and has been friendly and approachable throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Community Foundations for Merseyside and Lancashire

Describe what your company does in a single sentence.

Chartible giving to benefit communities in Merseyside and Lancashire

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soap Media to accomplish?

Brand positioning
Increase donor engagement
Grant application facility

SOLUTION

How did you find Soap Media?

not sure as before I started

Why did you select Soap Media over others?

Referred to me

How many teammates from Soap Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development and design of two websites - one for the Community Foundation for Lancs and the Community Foundation for Merseyside.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased enagagement with donors
Easy gran applications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was highly efficient and responsive in addressing queries and problems and kept on track to schedule.

What was your primary form of communication with Soap Media?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Friendy, approachable and efficient.

Are there any areas for improvement or something Soap Media could have done differently?

The only thing that did find slightly difficult was that most comms done over email and would have preferred more planned in meetings.

RATINGS

4.5

Pay Per Click Public Relations Web Development
Confidential
Jan. - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Soap Media has been an excellent partner."

Aug 9, 2024

Director, Health Testing Company

Anonymous

Other industries
York, England
11-50 Employees
Online Review

Soap Media provides web development, PPC, SEO, and PR services for a health testing company. The team is responsible for managing the client's social media PPS and enhancing their conversion rates.

Thanks to Soap Media's efforts, the client has seen increased sales, meeting expectations. The team has been excellent in coordinating the client's SEO, CRO, social media, web development, and PR requirements throughout the engagement. Soap Media's understanding of the client's goals is unique.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a health testing company

Describe what your company does in a single sentence.

Health testing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soap Media to accomplish?

Website development
PPC
PR

SOLUTION

How did you find Soap Media?

Online Search

Why did you select Soap Media over others?

High ratings
Great culture fit

How many teammates from Soap Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PPC, Social media, SEO, CRO, PR

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our account manager Robin has been excellent in coordinating the SEO, CRO, social, developer and PR functions.

What was your primary form of communication with Soap Media?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Great understanding of our aims

Are there any areas for improvement or something Soap Media could have done differently?

Soap Media has been an excellent partner, and we shall be continuing to work with them going forward.

RATINGS

5.0

Search Engine Optimization Web Design Web Development
Confidential
Mar. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We don't feel like another client they check in with on the odd occasion."

Jun 20, 2024

Senior Marketing Executive, Interior Design Company

Anonymous

Other industries
Warrington, England
51-200 Employees
Online Review
Verified

Soap Media has been hired by an interior design company to develop their website. The team also provides ongoing SEO services.

The client has seen significant improvements in their website and keyword rankings. Soap Media delivers on time and is responsive to the client's needs. They provide constant updates and genuinely care about the project. Overall, they offer an outstanding, personalized service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Executive of a design company

Describe what your company does in a single sentence.

We are a leading provider of Workplace Consultancy, Interior Design, Fit-Out, Furniture and Workplace Technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soap Media to accomplish?

SEO
Web Development

SOLUTION

How did you find Soap Media?

Online Search

Why did you select Soap Media over others?

High ratings
Close to my geographic location
Pricing fit our budget
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Soap have been working with us over the last three months in managing our Website Development and SEO strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website has seen drastic improvements in the short space of time we've been working together. Mobile, forms and key word ranking are just handful of things we've already seen improvement in.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Things are delivered on time and nothing seems to much of an ask. The team are ultra responsive and come back with updates and new information within a matter of hours.

What was your primary form of communication with Soap Media?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The team are genuine people and care about what they do. We don't feel like another client they check in with on the odd occasion. Everything seems personailised.

Are there any areas for improvement or something Soap Media could have done differently?

Not that comes to mind

RATINGS

5.0

Web Design Web Development
WordPress CMS
$10,000 to $49,999
Mar. 2023 - Jan. 2024

4.0

Quality: 4.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 4.0

"They were very flexible and accommodating of the stretched project timeline due to our internal resource challenges."

Mar 19, 2024

Fractional CTO, ELFS Shared Services

Marcus Sims

Financial services
Manchester, England
51-200 Employees
Online Review

Soap Media refreshed a financial services company's existing site's design. The goal was to make the site look and feel like a marketing and lead management channel.

Soap Media managed expectations well and delivered project items in a timely manner. The team communicated clearly through email and was highly flexible, accommodating of requests and scope changes, and understanding of the client's resource challenges.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Fractional CTO of ELFS Shared Services

Describe what your company does in a single sentence.

Provides Financial services and Payroll services to NHS trusts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soap Media to accomplish?

Refresh the Website look and feel

SOLUTION

How did you find Soap Media?

Referral

Why did you select Soap Media over others?

Close to my geographic location
Great culture fit
Good value for cost

How many teammates from Soap Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Refresh the Website design to make it more of a marketing / lead management channel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unknown

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Through email comms they managed expectations on completion of actions and deliverables

What was your primary form of communication with Soap Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very flexible and accommodating of the stretched project timeline due to our internal resource challenges.

Are there any areas for improvement or something Soap Media could have done differently?

They could maybe have offered to do an onsite post implementation snagging session to iron out the one or two issues we had with email links

RATINGS

4.0

Conversion Optimization Search Engine Optimization
Google Adwords Content development On site optimization Other SEO
Confidential
Jan. 2022 - Feb. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Soap Media is genuinely the best digital agency I have ever worked with."

Feb 6, 2024

Mktg Team Leader & Demand Generation Manager, LRQA Nettitude

mark rennie

Other industries
United Kingdom
1,001-5,000 Employees
Online Review
Verified

A cybersecurity services company hired Soap Media to increase their inbound lead volume from digital activities. They were also tasked with enhancing the client's SEO and content programs and CRM capabilities.

Thanks to Soap Media, the client significantly increased lead generation and decreased CPL. Soap Media went the extra mile to deliver the project according to the client's needs. The service provider's work ethic, meticulousness, knowledge, and skill set were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Team Leader & Demand Generation Manager of LRQA Nettitude

Describe what your company does in a single sentence.

Cyber security services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soap Media to accomplish?

Grow inbound lead volume
Increase CRM / automation capabilities
Increase brand awareness

SOLUTION

How did you find Soap Media?

Online Search

Why did you select Soap Media over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Soap Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SOAP were tasked with increasing our inbound lead volume from digital activities for the UK, US and Spain, as well as improving our SEO programmes/ content programmes and CRM capabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are really pleased with the outcomes SOAP have delivered. 2023 saw us generate more leads from digital in our key territories than ever before at a lower CPL.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have never experienced any issues with the team at SOAP regarding project delivery and they regularly go above and beyond their SLA in regards to meeting our needs.

What was your primary form of communication with Soap Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Soap Media is genuinely the best digital agency I have ever worked with. Their work ethic, attention to detail, knowledge / skill set, and service levels are superb, and it all comes without the London price tag.

Are there any areas for improvement or something Soap Media could have done differently?

None.

RATINGS

5.0

Showing 41-46 of 46 Reviews

SEO

Our SEO packages offer a fresh approach to your organic performance. Clean up with Soap, as we implement strategies to firstly grow your impressions and keyword rankings, then clicks and - ultimately - the conversions your business needs.

Small

A clean-up and audit process for a website that's suffering from bad user experience and performance issues, enabling a strong marketing campaign strategy.

$1,694 /month

Website Health Report
Technical Audit
Technical Fixes/Guidance

Medium

Expansion of the audit process offered by the Small package to include the implementation of any necessary fixes that came out of that work, plus a transition into a single ongoing SEO strategy.

$3,389 /month

Website Health Report
Technical Audit
Technical Fixes/Guidance
Persona Creation
SEO Strategy

Large

Everything in the Medium bundle, but with a broadened strategy focus to create a more comprehensive campaign.

$5,649 /month

Website Health Report
Technical Audit
Technical Fixes/Guidance
Persona Creation
Holistic SEO Strategy

Features	Small $1,694 /mo	Medium $3,389 /mo	Large $5,649 /mo
Website Health Report
Technical Audit
Technical Fixes/Guidance
Persona Creation	–
SEO Strategy	–		–
Holistic SEO Strategy	–	–
Keyword Mapping	–
Existing On-Page SEO	–
New Page Creation	–
Content Support	–
Content Marketing Campaign	–	–
Business Listing Optimisation	–
Competitor Intersect	–
Competitor Opportunities	–
Conversion Rate Optimisation	–	–
Ad Hoc Support	–	–
Reporting	–
Monthly Call	–
Weekly/Fortnightly Call	–	–

Small $1,694 /mo
Website Health Report
Technical Audit
Technical Fixes/Guidance
Persona Creation	–
SEO Strategy	–
Holistic SEO Strategy	–
Keyword Mapping	–
Existing On-Page SEO	–
New Page Creation	–
Content Support	–
Content Marketing Campaign	–
Business Listing Optimisation	–
Competitor Intersect	–
Competitor Opportunities	–
Conversion Rate Optimisation	–
Ad Hoc Support	–
Reporting	–
Monthly Call	–
Weekly/Fortnightly Call	–

Medium $3,389 /mo
Website Health Report
Technical Audit
Technical Fixes/Guidance
Persona Creation
SEO Strategy
Holistic SEO Strategy	–
Keyword Mapping
Existing On-Page SEO
New Page Creation
Content Support
Content Marketing Campaign	–
Business Listing Optimisation
Competitor Intersect
Competitor Opportunities
Conversion Rate Optimisation	–
Ad Hoc Support	–
Reporting
Monthly Call
Weekly/Fortnightly Call	–

Large $5,649 /mo
Website Health Report
Technical Audit
Technical Fixes/Guidance
Persona Creation
SEO Strategy	–
Holistic SEO Strategy
Keyword Mapping
Existing On-Page SEO
New Page Creation
Content Support
Content Marketing Campaign
Business Listing Optimisation
Competitor Intersect
Competitor Opportunities
Conversion Rate Optimisation
Ad Hoc Support
Reporting
Monthly Call
Weekly/Fortnightly Call

Our Story

We are one of the UK’s first full-service digital agencies. Powered by passion for nearly two decades, we redefine digital and put businesses on the path to success - and we’re ‘ducking’ good at what we do. Become a dominating force in your industry with the help of our team. We are Your Partner in Digital™.

Meet the Team

Premier Verified means Clutch independently confirmed Soap Media is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 42 verified client reviews averaging 4.9 stars.

Learn More

Verified Client Reviews: 42

Overall Review Rating: 4.9

Source: Clutch

Last Updated: November 12, 2026

Business Entity

Business Entity Name	SOAP MEDIA LIMITED
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	October 5, 2005
Status	Active
Last Updated	February 6, 2021
ID	05583475

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (2)

111 Piccadilly Manchester, England M1 2HX

21 - 30

Contact Soap Media

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Seashell

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Additional Connections

(5)

Soap Media

Your Partner in Digital

2 Locations

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What Clients Have Said

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Reviews

Soap Media Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Innovative and Creative Solutions

Technical Expertise and Knowledge

Proficiency in Digital Marketing

Challenges with Initial Project Timelines

Positive Impact on Business Metrics

Successful Website Development

Reviews mentioning:

Soap Media Reviews

Conversion Optimization, Digital Strategy & PPC for Retail Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & Development for Community Foundation

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

PPC, SEO, PR & Web Development for Health Testing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development & SEO for Interior Design Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & Development for Financial Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Conversion Optimization & SEO for Cybersecurity Services Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

SEO

Small

Medium

Large

About the Team

Our Story

Meet the Team

Markerle DavisCEO

Jack OddyManaging Director

Daryl BurrowsMarketing Director

Paige CoulthurstOperations Director

Robin CookeHead of Client Services

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Business Entity

Credit Report Results

Location

Locations (2)

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