SmartSites

BACKGROUND

Please describe your company and your position there.

Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

PPC Management - Increasing Sales

SOLUTION

How did you select this vendor and what were the deciding factors?

Great reputation

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Running shopping campaigns, doing a great job, lots of feedback and communication

How many people from the vendor's team worked with you, and what were their positions?

1 Analyst - Haadi

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sales greatly increased since we started

Describe their project management style, including communication tools and timeliness.

They have great communication, fast response times, and excellent service.

What did you find most impressive or unique about this company?

Amazing results without the need to babysit. Worry free

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CEO of a large event company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

They help with my SEO and PPC campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their previous work and presentation.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They helped my site with SEO.

How many people from the vendor's team worked with you, and what were their positions?

Luna S. - SEO Project Manager Ivy K.  -PPC Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working with Smartsites has tremendously increased my web traffic since I started working with them last Summer.

Describe their project management style, including communication tools and timeliness.

Very professional

What did you find most impressive or unique about this company?

Their ability to understand my needs.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Owner of Clean Cans

Describe what your company does in a single sentence.

we are a residential trash bin cleaning company servicing Rockland County New York and Bergen County New Jersey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Create Website
• Expand Social Media Presence
• Generate Leads for Clients

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Diane and Smart sites were able to create a beautiful well designed thought out website from the ground up. They listen to everything that I asked for and delivered on every part. Alexandra was able to increase my visibility and social media presence extensively. Connor is working on and has helped develop Facebook ads, generating leads and new clients 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

my website drives in thousands of views every month and my social media presence has grown 400% month over month. The Facebook ads are new but are creating multiple leads to new clients every day

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always responsive to my needs always available for a quick call or virtual chat. All the members of the team especially Diane was always available to work out new issues or ideas and make them come to life.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

SmartSites continues to value their customers and pay attention to detail and requests no matter how crazy they are. The team is insightful, helpful, and cooperative in developing strategies and ideas that have maximize profits and lead generation which was my top priority. They listen to my needs and delivered on all end

Are there any areas for improvement or something SmartSites could have done differently?

I don't think they could've done a better job if they tried, but if they were told to they would still give it a shot they worked tirelessly to make sure that everything I wanted was done correctly cleanly and timely

BACKGROUND

Please describe your company and position.

I am the CEO of Cleaning Master

Describe what your company does in a single sentence.

We have a residential and commercial cleaning company - Cleaning Master (est2012). Wide range of cleaning services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Optimize SEO
• Increase Engagement
• Write and update Blogs and FAQs

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Discovery and planning sessions to understand business goals and target audience. Creation of website sitemap and page structure. Design of custom website layouts and user interface (UI). Mobile-responsive design for optimal viewing across devices.

Front-end development based on approved designs. Responsive coding for desktop, tablet, and mobile devices. Content Management System (CMS) setup and configuration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased our Goolgle listing position from ~60 to 18 and keep climbing.  
Solid keyword research and stategy development. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our company has been working with SmartSites for a while now and they have been amazing. We have reached many new milestones thanks to them in a rather fast time period. Special thanks to our our project manager Emily. Extremely easy and pleasent to work with, her advise and direction is always relevant and effective. 

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are impressed by their consistency and clarity in communication, goals, and vision.

Are there any areas for improvement or something SmartSites could have done differently?

None at the moment, but we can always grow nonetheless. 

BACKGROUND

Please describe your company and position.

I am the President, Attorney Mediator of Montclair Divorce Mediation

Describe what your company does in a single sentence.

My company, Montclair Divorce Mediation, works with couples to help them through their divorce and prepare all of the legal documents they require to submit to the court to effectuate their divorce. We also work with co-parents, helping them set up a parents' agreement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Improve my website's SEO
• updated my website
• Assist in writing blogs

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Smartsites helped my business by improving my website's SEO and provided my website with a fresh layout. Thet also been assisting in preparing blogs for the website. I'm a small business owner, and they worked with me on their pricing to fit my budget. Emily is my contact, and each month we have a meeting to go over the stats for the website. If I have a question and email her, she responds within five (5) minutes - that's crazy fast. SMartSites makes me feel that I have my own IT Department.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased traffic, more conversions, higher first page rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered projects on time and on budget

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

I found their professionalism outstanding, and my team, especially Emily

Are there any areas for improvement or something SmartSites could have done differently?

I have zero complaints on their work

BACKGROUND

Please describe your company and position.

I am the Owner of Got Security Screens.com

Describe what your company does in a single sentence.

Got Security Screens specializes in custom security screen doors and window screens for residential homeowners throughout Southern California. We provide consultation, measuring, sales, and installation of high-quality stainless steel mesh and perforated aluminum security screens designed to improve home security, ventilation, and curb appeal. Our products include hinged doors, French doors, sliding security doors, window screens, and custom security screen solutions. We focus on delivering a professional customer experience from the initial consultation through final installation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Generate more qualified leads and increase sales opportunities for Got Security Screens.
• Improve our online visibility through SEO, Google Ads, and local search presence in Southern California.
• Build brand awareness and establish Got Security Screens as a trusted provider of security screen doors and window screens.

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• Great culture fit
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SmartSites was engaged to develop and manage our digital marketing strategy with a focus on lead generation, online visibility, and business growth. Their scope of work includes Google Ads management, search engine optimization (SEO), website optimization, conversion tracking, reporting, and ongoing strategic consultation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SmartSites helped us establish a stronger digital marketing foundation and improve visibility for our business online. We have seen an increase in website traffic, lead activity, and overall engagement from prospective customers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SmartSites has managed the project very well. Deliverables, reporting, and campaign updates have been provided in a timely manner, and communication has been consistent throughout the engagement. Emily, our project manager, has been especially responsive and proactive, ensuring questions are answered quickly and action items are followed through.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most to me was their combination of expertise and communication

Are there any areas for improvement or something SmartSites could have done differently?

There are no major areas for improvement that stand out. If anything, I would have appreciated even more education early in the process around expected timelines and how long it can take for digital marketing efforts to gain traction.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Talan Products, Inc

Describe what your company does in a single sentence.

Talan Products is a contract m,anufacturer specializing in high volume metal stamping and fabrictaed aluminum extrusions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Grow our online presence

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

Great culture fit

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have found that Smartsites, and especially our Project Manager there, Drew, is an outstanding partner for us.  The level of organization and professionalism is really outstanding.  Here's what really blows our doors off though, they actually LISTEN to us! They are tuned in to our goals, our ideas, our direction, and they make it work.  They are not like other agencies who want to take your online presence etc and shove it down a path they have established and worked for them in the past.  We want to be on the cutting edge of what is happening now, and Drew and his team are super flexible on working TOGETHER to make it happen.  In case you didn't catch it, we are DELIGHTED with this partnership! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We see our online presence as very strong in our industry.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager, drew, does an outstanding job of balancing our ideas and goals with results.  We get what we ask for, and also great direction, ideas, and recommendations from Drew and his team.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They listen!  They do not try to send you down their pre built toboggan with every other customer. 

Are there any areas for improvement or something SmartSites could have done differently?

I can't enough good things about them so I have no areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a SaaS company.

Describe what your company does in a single sentence.

We are a SAS company connecting fund managers and allocators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• pay per click

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• knowledgable

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

SmartSites supported us on our paid search strategy, and we were pleased with the results. Will was attentive and brought a thoughtful, data-driven approach to campaign management and optimization. Over the course of our engagement, we generated a significant number of leads and improved overall performance. The team was organized, communicative, and focused on driving measurable outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We partnered with SmartSites to enhance our PPC efforts and had a very positive experience. Will was a great point of contact — responsive, strategic, and easy to work with. The team helped us refine our campaigns and consistently optimize toward lead generation, which resulted in strong performance during our engagement. We appreciated their professionalism and collaborative approach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, they delivered all items on time and respond to emails in at a timely rate. 

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

I liked that they were always willing to explore new ideas we would bring to them, even if they had no experience with it prior.

Are there any areas for improvement or something SmartSites could have done differently?

None.

BACKGROUND

Please describe your company and position.

 I am the Marketing Associate of a retail company 

Describe what your company does in a single sentence.

We sell and buy precious metals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Digital Campaign Management
• Optimize SEO

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Isaah and Bailey at SmartSites provided valuable support for our digital strategy. They were particularly strong in technical analysis, regularly performing deep-dive Screaming Frog crawls to monitor our site's health and SEO status.

Beyond the technical audits, they managed our campaign budgeting and PPC strategy with great attention to detail. They are professional, highly communicative, and reliable partners for anyone looking to optimize their search performance and ad spend. Great team to work with!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project focused on technical SEO and budget optimization, resulting in significantly improved site health and indexability through regular Screaming Frog crawls. We saw measurable growth in keyword rankings and search visibility, alongside 100% accuracy in budget allocation and campaign management. These efforts lowered customer acquisition costs and ensured high ROI through transparent, data-driven reporting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Isaah and Bailey demonstrated highly organized project management, consistently delivering all technical audits and campaign reports on time. They were exceptionally responsive to our needs, maintaining prompt communication and adapting their strategy whenever specific technical issues arose. Their proactive approach and transparent reporting ensured that our project goals were always met with professional reliability.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to stay highly responsive while consistently delivering technical audits on time made them stand out as professional and dependable partners.

Are there any areas for improvement or something SmartSites could have done differently?

No, we don't have any areas for improvement; we had a great experience working with the team!

BACKGROUND

Please describe your company and position.

I am an executive at Chromatics

Describe what your company does in a single sentence.

Fine art scanning and printing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Generate leads and revenue through pay per click
• Website completion

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• Good value for cost
• Referred to me

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our primary contact delivered pay per click, setting up our website for tracking Google Ads, adding Invoca, advising us about content for socials, and then connecting us with his web development team. The dev team is still working on our website, improving the UX. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still looking at the metrics. Sales have improved. Website is a work in progress. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trey, the pay per click rep, has been wonderful to work with. He communicates clearly. If he can't answer our calls immediately, he gets right back to us. He has been great about connecting us with other team members, which has helped speed up processes like getting surveys of our site and updating key functionalities that need to be updated.  

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This the only company I've worked with, so I can't compare it to anyone else. I do feel like it is a big company that retains a personal feel. 

Are there any areas for improvement or something SmartSites could have done differently?

Can't think of anything right now.