Smarther

BACKGROUND

Please describe your company and position.

I am the Co-Founder of LPR London Builders

Describe what your company does in a single sentence.

LPR London Builders is a premier construction firm in London, specializing in delivering high-quality and innovative building solutions. With a reputation for excellence and a commitment to client satisfaction, we provide exceptional construction services for residential, commercial, and industrial projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smarther to accomplish?

• To create Mobile app development

SOLUTION

How did you find Smarther?

Online Search

Why did you select Smarther over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Smarther were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conduct in-depth discussions and workshops with key stakeholders to gather the specific requirements for the mobile ERP app. Identify the essential modules and functionalities needed, such as project management, scheduling, inventory management, resource allocation, financials, reporting, and document management.

 Key deliverables includes mobile app to Build a robust and scalable mobile ERP app for both iOS and Android platforms, leveraging appropriate technologies such as native or cross-platform frameworks. Implement the required modules and functionalities identified during the requirements gathering phase, ensuring seamless integration with the backend ERP system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the mobile ERP development project for the construction business demonstrated progress and success through increased efficiency, improved productivity, enhanced data accuracy, and greater collaboration. The project resulted in a reduction in manual processes and paperwork, saving significant time and effort.

Productivity of construction teams and project managers improved, evidenced by an increase in completed projects, accomplished tasks, and optimized resource allocation. Data accuracy improved through real-time synchronization with the backend ERP system, reducing errors and enhancing decision-making. 

The mobile app fostered better collaboration among stakeholders, enabling seamless communication and streamlined workflows. Overall, the project's outcomes showcased tangible advancements in operational efficiency, productivity, data accuracy, and collaboration within the construction business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach of the development company was highly effective. They consistently delivered items on time, ensuring that project milestones and deadlines were met. Their proactive and responsive attitude towards our needs was commendable. They demonstrated a strong commitment to understanding our requirements and promptly addressed any concerns or requests we had throughout the project.

 Their communication was clear, transparent, and frequent, keeping us well-informed about the progress, challenges, and solutions. Their ability to adapt to changes and provide timely updates, coupled with their dedication to meeting our needs, made the project management experience smooth and satisfactory.

What was your primary form of communication with Smarther?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive and unique about this company was their unwavering commitment to delivering exceptional results. Their team's expertise and innovative approach stood out, allowing them to devise customized solutions tailored to our specific needs. They consistently exceeded our expectations with their meticulousness, skill set, and accommodating approach.

 Additionally, their excellent customer support and open communication created a strong partnership, making us feel valued and supported throughout the project. Their commitment to excellence and their ability to consistently deliver high-quality results set them apart from other companies in the industry.

Are there any areas for improvement or something Smarther could have done differently?

While Smarther performed admirably overall, there were a few areas where they could have made improvements or taken different approaches. Firstly, there were instances where communication could have been more proactive, particularly in providing updates on the progress of the project. Clearer and more regular communication would have enhanced transparency and helped manage expectations more effectively.

 Additionally, there were a few occasions where certain features or functionalities required further iterations or adjustments to meet our specific requirements. A more thorough understanding of our needs from the outset could have mitigated these revisions. Despite these minor areas for improvement, Smarther's overall performance and the quality of their work remained commendable.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Letzwapp Communications, Inc. We specialize in solving smartphone users’ technical problems with innovative solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smarther?

We needed mobile app software development, enhancement, and support.

What were your goals for this project?

I wanted to deliver my ideas through a tested mobile app and integrate it with multiple 3rd party API services.

SOLUTION

How did you select this vendor?

Based on my initial discussion with their CEO, I gained trust and confidence in his team's knowledge of and experience with software development.

Can you go into detail about the services they provided and the scope of the project?

They provided development, testing, support, and produced a proof of concept demo.

What was the team composition?

Their team had a mixed background full of Android, iOS, and database design experience. One team member specialized in both integration and database design.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re gaining momentum and moving fast towards our company’s goal of integrating with large cell phone providers.

How was project management arranged and how effective was it?

I coordinated directly with their team and developers. They completed the project well ahead of time and delivered a bug-free product.

What did you find most impressive about this company?

They’re an impressive technical team that never gives up and are willing to take on challenging projects. Furthermore, they're able to create innovative apps. I wish to hire them again for our future projects and enhancements.

Are there any areas where they can improve?

They should continue to learn new technologies such as Python, R, and Scala. We’re expecting to add more AI features in the near future, and it would be good if Smarther’s team could support this.

BACKGROUND

Please describe your company and position.

I am the Chief Engineer of Autobitz

Describe what your company does in a single sentence.

Our company, Autobitz, sells high-quality spare parts for cars online and offline, serving customers across Australia with reliable products and exceptional service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smarther to accomplish?

• e hired Smarther Technologies to develop a user-friendly mobile app for our business, Autobitz, with the objectives of expanding our online presence, streamlining the ordering process, and enhancing customer experience.
• In addition, we wanted to improve our customer engagement and provide a seamless platform for customers to browse, order, and track car spare parts.
• We aimed to leverage the app to increase sales and customer satisfaction while maintaining the quality and reliability our brand is known for.

SOLUTION

How did you find Smarther?

Online Search

Why did you select Smarther over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Smarther were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Smarther Technologies involved designing and developing a comprehensive mobile app for Autobitz. The app's key deliverables included: User Interface and User Experience Design: Smarther created an intuitive and visually appealing design for the app, ensuring ease of navigation and a seamless user journey. E-commerce Functionality: The app integrated an efficient and secure e-commerce platform, allowing customers to browse and purchase car spare parts with ease. Search and Filtering Options: Smarther implemented robust search and filtering capabilities, enabling customers to quickly find specific parts based on make, model, and other criteria. Order Management: The app provided real-time order tracking and management features for customers to monitor their orders from placement to delivery. Payment Gateway Integration: Smarther incorporated multiple secure payment options to facilitate hassle-free transactions for customers. Notifications and Updates: The app included push notifications to keep customers informed about their orders, special offers, and new product arrivals. Customer Support Integration: Smarther integrated a customer support feature within the app, allowing customers to get assistance directly from the app. Overall, Smarther Technologies delivered a fully functional app that aligned with our business goals and enhanced our customer experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app developed by Smarther Technologies has delivered several measurable outcomes that demonstrate progress and success for our business: Increased Online Sales: Since the app's launch, our online sales have increased by 35%, reflecting improved accessibility and convenience for our customers. Higher Customer Engagement: The app's user-friendly design and seamless navigation have led to a 50% increase in user engagement, with customers spending more time browsing and exploring our product catalog. Reduced Cart Abandonment: With the optimized checkout process and secure payment options, we've observed a 25% decrease in cart abandonment rates. Enhanced Customer Satisfaction: Positive feedback from customers regarding the app's ease of use, real-time order tracking, and responsive support has contributed to a significant improvement in customer satisfaction ratings. Faster Order Fulfillment: The app's efficient order management system has reduced processing and delivery times, resulting in a 20% improvement in order fulfillment speed. Increase in App Downloads: The app has seen a steady growth in downloads, with over 10,000 downloads within the first six months of launch. These outcomes demonstrate the successful impact of the app on our business and its positive reception from customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smarther Technologies demonstrated exceptional project management by consistently delivering items on time and maintaining a clear and open line of communication with our team. They adhered to the agreed-upon timeline and provided regular updates on the project's progress, which helped us stay informed and confident in their work. When it came to responding to our needs, Smarther was prompt and accommodating. They took our feedback seriously and made necessary adjustments swiftly, ensuring that the app met our expectations. Their proactive approach to problem-solving and commitment to quality made working with them a smooth and productive experience.

What was your primary form of communication with Smarther?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Smarther Technologies was their ability to combine technical expertise with a deep understanding of our business needs. Their team was adept at translating our requirements into innovative solutions, creating a mobile app that not only met but exceeded our expectations. Additionally, their commitment to customer satisfaction was evident throughout the project. Smarther consistently went above and beyond to ensure that we were happy with the end product, demonstrating a genuine interest in our success. This dedication to excellence and partnership truly set them apart.

Are there any areas for improvement or something Smarther could have done differently?

Overall, our experience with Smarther Technologies was positive, and they delivered a high-quality mobile app that met our business needs. However, one area for potential improvement could be in their post-launch support and follow-up. While they were attentive during the development phase, more proactive follow-up after the app's launch to address any emerging issues or offer additional enhancements would have been appreciated. Additionally, we would have valued more comprehensive documentation and user guides for the app's backend systems. This would have helped streamline our internal training process and enable our team to better manage the app independently.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Reachaus UG (haftungsbeschränkt)

Describe what your company does in a single sentence.

We are an online service marketplace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smarther to accomplish?

• Support Platform development
• Marketing
• SEO
• iOS and Android App development

SOLUTION

How did you find Smarther?

• Online Search
• Referral

Why did you select Smarther over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Smarther were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Overall platform development including our website and mobile apps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the milestones were achieved before time. The first working prototype was available in 20 days which is a great success in itself.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The central project manager from Smarther tracked our progress, and an Agile master arranged our weekly ceremonies. We had daily alignment meetings and refinements to describe the scope of work.

What was your primary form of communication with Smarther?

Virtual Meeting

What did you find most impressive or unique about this company?

Agile Project Management and Development great collaboration from the team 24X7 support when needed Fast turn around times

Are there any areas for improvement or something Smarther could have done differently?

Use built in libraries to save our development time as sometimes we developed certain functionalities from scratch.

BACKGROUND

Please describe your company and position.

I am the CEO of Buy Online

Describe what your company does in a single sentence.

We are into Ecommerce business especially with groceries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smarther to accomplish?

• Mobile app development

SOLUTION

How did you find Smarther?

Online Search

Why did you select Smarther over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Smarther were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are running a grocery shop for years in our Native and were planning to expand our business. so, decided to do mobile app with Smarther team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Business Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We approached Smarther for developing our very own Grocery mobile applications. The team did a excellent job and delivered our dream project on time. A more comfortable team to work with. Proper demos with good communication made this happen. Initially done with Android app and soon planning to go with iOS.

What was your primary form of communication with Smarther?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their Team work and their approach towards the delivery

Are there any areas for improvement or something Smarther could have done differently?

They are doing their best, and we are completely satisfied with their work.